Care Homes Owned by Runwood Homes Ltd

9.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Runwood Homes Ltd
Runwood is one of the fastest growing companies in the U.K Healthcare sector. As they continue to move forward and grow the company will maintain and build upon the high standards of quality care delivered from highly trained staff teams, whilst remaining flexible to the ever changing face of elderly care in Britain today.

Runwood Homes Ltd Locations (62)

 

62 Care Homes and Adult Day Care Centres owned by Runwood Homes Ltd

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Kathryn Court

84 Ness Road, Shoeburyness, Southend-on-Sea SS3 9DH 

9.7 74 reviews
"My mum has now been at Kathryn's Court for 4 weeks and I can't begin to tell you the positive difference it has made to my mum's qaulily of…"   Read all 74 reviews
Location Type Care Home

Kathryn Court is a comfortable and friendly care home in the heart of Shoeburyness, Essex. This 52-bed Runwood Homes facility provides expert care for older people, including those living with dementia, and has been voted by residents and their families… Read more about Kathryn Court

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 52 Rooms from £1,400 / week
Longview

Little Gypps Road, Canvey Island SS8 9HG 

9.7 115 reviews
"Manager and staff are amazing, all staff i have met are friendly and very caring , Manager very approachable and shows empathy and…"   Read all 115 reviews
Location Type Care Home

An enchanting home situated on Canvey Island. Staff are trained to ensure they listen to residents' needs to ensure they've plenty to do, that may mean just a chat and cup of tea or something a little more lively. Rooms are furnished but carers… Read more about Longview

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 70 Rooms from £1,250 / week
Park View

Kings Chase, Witham CM8 1AX 

9.7 121 reviews
"From the moment I walked into park view I was amazed with the professionalism of all staff especially manager. The whole home is run and…"   Read all 121 reviews
Location Type Care Home

Park View is situated in Witham and many of the rooms overlook the parklands. Yet, Parkview’s unique location is such that the heart of the town is a short walk away, giving both peaceful location and the busy town. Park View has a wonderful friendly… Read more about Park View

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 87 Rooms from £1,400 / week
Evelyn May House

Florence Way, Langdon Hills, Basildon SS16 6AJ 

9.7 97 reviews
"My dad moved into your home from hospital and was sadly only here for 2 weeks before going into hospital where he died. Due to holiday…"   Read all 97 reviews
Location Type Care Home

Situated in a quiet residential area Evelyn May House provides sensitive care for people living with dementia. Whilst a modern style building it has a character of its own and staff are trained to ensure that the quality of life within the home is what… Read more about Evelyn May House

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 59 Rooms from £1,300 / week
Silvanna Court

84 Runwell Road, Wickford SS11 7HR 

9.7 127 reviews
"My Aunt stayed at Silvanna Court for 1 month following major hip surgery. Whilst looking for a care home Silvanna Court was the one that…"   Read all 127 reviews
Location Type Care Home

Silvanna Court provides a calm and friendly atmosphere, with activities designed to stimulate, amuse and entertain all of those who are cared for. Refurbished in 2023, the home provides expert care along with great facilities for older people, including… Read more about Silvanna Court

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 83 Rooms from £1,350 / week
Jubilee Court Care Home with Nursing

Nabbs Lane, Hucknall, Nottingham NG15 6HB 

9.7 110 reviews
"My father needed to be moved to a nursing home rather than residential home due to his progressing dementia needs. I found the sister…"   Read all 110 reviews
Location Type Care Home

Jubilee Court Care Home, based in the Hucknall area of Nottingham, is highly suited to the care provision of older people with care needs, including for individuals with a form of dementia and those requiring general nursing. Jubilee Court provides both… Read more about Jubilee Court Care Home with Nursing

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 75 Rooms from £1,150 / week
Tallis House

Neal Court, Waltham Abbey EN9 3EH 

9.7 106 reviews
"My mother has been at Tallis House since September last year (2024). My Mum's dementia got worse after another stroke she had and she was…"   Read all 106 reviews
Location Type Care Home

Opened in December 2009, Tallis House is a modern purpose built care home offering en-suite rooms and flat screen TVs as standard. Residents enjoy comfortable surroundings, freshly prepared meals cooked by the head chef, a relaxing café, a hairdressing… Read more about Tallis House

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 101 Rooms from £1,240 / week
Lower Meadow

187 Drayton Avenue, Stratford-upon-Avon CV37 9LF 

9.7 53 reviews
"Due to Mum's health issue, she has been in several care homes but we feel we have now found her forever home at Lower Meadow. We have…"   Read all 53 reviews
Location Type Care Home

Lower Meadow is a 69 capacity Stratford-upon-Avon care home that takes a versatile and modern approach to personal care needs, adhering to tailored provision and supporting an active and interesting lifestyle. The home is part of family-run, care… Read more about Lower Meadow

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 69 Rooms from £1,300 / week
Blackthorns

21/29 Dooley Road, Halstead CO9 1JW 

9.7 81 reviews
"My father unfortunately broke his left femur back in November.Dad is 90 years old and has always been fit and healthy but after his fall he…"   Read all 81 reviews
Location Type Care Home

Blackthorns is a newly refurbished, 58 bedroom, residential care home in Halstead, north Essex. This spacious home provides expert care for older people, including those living with dementia. All of the bedrooms are beautifully furnished, with 22 benefitting… Read more about Blackthorns

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 62 Rooms from £1,300 / week
Orchard Blythe

Wingfield Road, Coleshill, Birmingham B46 3LL 

9.7 105 reviews
"My mother has unfortunately had to reside in a care home for the first time. The staff have been brilliant. They are available, comforting…"   Read all 105 reviews
Location Type Care Home

Orchard Blythe care home is located in Birmingham and is committed to quality long-term provision, treating all residents as an individual and respecting their privacy and dignity. The home is part of care provider Runwood Homes' expanding range,… Read more about Orchard Blythe

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Sensory Impairment
  • 50 Rooms from £1,050 / week
Ivy Court

10 Greenfield Lane, Balby, Doncaster DN4 0PT 

9.6 42 reviews
"Such a lovely bright building with gorgeous rooms and facilities. So many opportunities for activities and even outings. Fantastic that…"   Read all 42 reviews
Location Type Care Home

Ivy Court Care Home is a brand new, high quality, residential care and dementia care home in Balby, in the town of Doncaster. The care home, which is set over two spacious floors, presents premium facilities and features, including a beautiful hairdressing… Read more about Ivy Court

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • Sensory Impairment
  • 70 Rooms from £1,100 / week
Windmill House

14 Browick Road, Wymondham NR18 0QW 

9.6 154 reviews
"My dad came into Windmill House from another local care home which we thought was good! But wow, the difference we have found with Windmill…"   Read all 154 reviews
Location Type Care Home

Windmill House is pleasantly located in the Wymondham area of Norfolk, with scenic gardens and countryside surroundings, in order to achieve an environment in which a relaxing retirement can be enjoyed and professional care standards achieved. The… Read more about Windmill House

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 59 Rooms from £1,150 / week
Greenbanks

Greenbanks Road, Watford WD17 4JR 

9.6 62 reviews
"We are so happy with the care that Mum is receiving. Greenbanks has a warm feeling about it. The staff are amazing. I can highly…"   Read all 62 reviews
Location Type Care Home

Greenbanks is a 66-bed purpose built home with a warm and friendly atmosphere, providing expert care for older people, including those living with Dementia. It is situated in the heart of the community in Watford, only a 7-minute drive to the Warner… Read more about Greenbanks

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 66 Rooms from £1,300 / week
Oldfield House

Oldfield Lane, Stainforth, Doncaster DN7 5ND 

9.6 39 reviews
"My personal visits have always been pleasant. I have been greeted by staff with a smile and now, always, called by my name, giving a very…"   Read all 39 reviews
Location Type Care Home

Oldfield House is committed to quality dementia care, making the most of a skilled care team who carry out provision in a person-centred manner. The provider's commitment is to achieve the care that clients deserve, giving loved ones confidence and… Read more about Oldfield House

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • Sensory Impairment
  • 34 Rooms from £895 / week
Elizabeth House

30/56 Benfleet Road, Hadleigh, Benfleet SS7 1QB 

9.6 127 reviews
"Happiness, contentment, and safety are just some of the requisites of good care which Elizabeth House nurtures in abundance. A fabulous…"   Read all 127 reviews
Location Type Care Home

Elizabeth House is owned by Runwood Homes and specialises in both elderly and dementia care, with a capacity of 108 residents, based in two separate buildings purposely-designed to achieve excellent results. The service has a superb record with regulatory… Read more about Elizabeth House

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 109 Rooms from £1,350 / week
Humfrey Lodge

Rochelle Close, Thaxted, Great Dunmow CM6 2PX 

9.6 64 reviews
"There are no faults with Humfrey Lodge. The staff are wonderful, they help my mum and are really caring, when we visit they are always so…"   Read all 64 reviews
Location Type Care Home

Humfrey Lodge is set in a rural village location of Thaxted and this quaint village setting has the advantage nearby shops and amenities. It is very much part of the local community. Change is always difficult but staff are there to transform your… Read more about Humfrey Lodge

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 49 Rooms from £1,300 / week
Bracebridge Court

Friary Road, Atherstone CV9 3AL 

9.6 140 reviews
"Came to see my mother, and sat in lounge with her whilst activitys were taking place everyone enjoying themselves and staff joining…"   Read all 140 reviews
Location Type Care Home

Bracebridge Court is a 2013 addition to the Runwood Homes portfolio, offering a secure and homely environment for personalised care. The home is registered for adults and is part of care provider Runwood Homes' expanding range, which is highly-regarded… Read more about Bracebridge Court

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 66 Rooms from £1,350 / week
Wisden Court

Wisden Road, Stevenage SG1 5JD 

9.6 96 reviews
"My mother was at Wisden Court for a little under 2 years. After a short adjustment period, she settled in and was very happy there and…"   Read all 96 reviews
Location Type Care Home

Wisden Court is a purpose-built 54 bedroom care home in Stevenage. This spacious home is comprised of five individual residential suites each with its own lounge, dining room and fully equipped kitchenette. Wisden Court provides expert care for older… Read more about Wisden Court

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 54 Rooms from £1,475 / week
Leawood Manor

Hilton Crescent, West Bridgeford, Nottingham NG2 6HY 

9.6 94 reviews
"January 2023, to date, my mother has been resident at Leawood Manor. From her residency, she has had great care. The attention is first…"   Read all 94 reviews
Location Type Care Home

Leawood Manor is a beautiful, 79 bedroomed residential care home in West Bridgford, Nottinghamshire. Leawood Manor combines the skills of professional carers, with a comfortable, homely environment that suits personal needs and promotes independence… Read more about Leawood Manor

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Sensory Impairment
  • 79 Rooms from £1,200 / week
Braywood Gardens Care Home

Millbrook Drive, Carlton, Nottingham NG4 3SR 

9.6 80 reviews
"Dear ALL of the staff at Braywood Gardens, I would like to say a MASSIVE THANK YOU, for everything that you do for my friend. My friend is…"   Read all 80 reviews
Location Type Care Home

Braywood Gardens care home is a 99 bed modern residential care home and dementia care home situated in Carlton, Nottingham. This spacious care home provides expert residential care and dementia care with great facilities for older people, including… Read more about Braywood Gardens Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 99 Rooms from £1,150 / week
Brewster House

Oak Road, Heybridge, Maldon CM9 4AX 

9.5 56 reviews
"My parent came to Brewster House at the end of last year from the hospital, so we had no idea what to expect. We have been pleasantly…"   Read all 56 reviews
Location Type Care Home

Brewster House is situated in the Heybridge Basin with good transport links to nearby Maldon, Chelmsford and Witham. The accommodation provided is over two floors and the rooms are all single with the exception of one premium double room, this would… Read more about Brewster House

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 74 Rooms from £1,125 / week
The Mill House Nursing Home

Mill Road, Horstead, Norwich NR12 7AT 

9.5 49 reviews
"I have had a very nice time at The Mill House Nursing Home. The staff have been very good to me, very caring and friendly. They make you…"   Read all 49 reviews
Location Type Care Home

The Mill House Nursing Home is originally an old Victorian house adapted to provide accommodation for 46 service users, including its new purpose built wing of 13 beds, on two floors. Both floors are used to accommodate both males and females in a residential… Read more about The Mill House Nursing Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 45 Rooms from £1,130 / week
Mulberry Court

105 Watermead Road, Luton LU3 2TF 

9.5 114 reviews
"My mum was in your wonderful home for 4 and a half years and celebrated her 100th birthday with you. She never complained and all the staff…"   Read all 114 reviews
Location Type Care Home

Mulberry Court is a new care development from Runwood Homes that has been purposely-designed to provide high-quality dementia care. The home makes a significant contribution to care in the Luton area, with an eighty-three person capacity and the use… Read more about Mulberry Court

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 84 Rooms from £1,300 / week
Liberty House

Goodison Boulevard, Cantley, Doncaster DN4 6EJ 

9.4 43 reviews
"I cannot praise the management and staff enough concerning their patience and kindness towards my mother-in-law. The rooms are spacious,…"   Read all 43 reviews
Location Type Care Home

Liberty House is a beautiful and modern care home offering residential, dementia and respite care. The home has 81 furnished, spacious and private en-suite bedrooms in varying colour palettes to choose from. With fantastic facilities and the latest… Read more about Liberty House

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 81 Rooms from £1,250 / week
Four Acres

Archer Close, Studley B80 7HX 

9.4 47 reviews
"As a recently retired NHS Nurse I have been constantly very impressed with the personalised care and attention that my father-in-law…"   Read all 47 reviews
Location Type Care Home

Four Acres is a newly rebuilt residential care home in Studley, close to Redditch, accepting new residents from 15 October 2018 onward. Four Acres has benefitted from a thoughtful redesign and completed to a high specification. The exceptional facilities… Read more about Four Acres

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 66 Rooms from £1,350 / week
Caldwell Grange & The Lodge

Donnithorne Avenue, Nuneaton CV11 4QJ 

9.4 62 reviews
"My Mum was in Caldwell Grange for four and a half years. She recently passed. During the entire time she was there the Staff were amazing.…"   Read all 62 reviews
Location Type Care Home

Caldwell Grange is a superb example of a modern, purpose built care home for older people. Offering a full spectrum of social care this well-appointed 76 bed residence is delighted to provide specialist provision for those living with dementia or… Read more about Caldwell Grange & The Lodge

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 103 Rooms from £1,460 / week
Madelayne Court Care Home

School Lane, Broomfield, Chelmsford CM1 7DR 

9.3 80 reviews
"I want to thank all the staff for the wonderful care they gave my mum. She was lucky enough to die at home. Madelayne Court was her home…"   Read all 80 reviews
Location Type Care Home

Madelayne Court Care Home is situated on the outskirts of Chelmsford. The busy town centre is nearby and so you have a peaceful location and all the amenities of a thriving town. Madelayne has a wonderful friendly atmosphere, with activities that… Read more about Madelayne Court Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 112 Rooms from £1,350 / week
Cherry Tree Lodge

1 Gleave Road, Whitnash, Leamington Spa CV31 2JS 

9.1 46 reviews
"Lovely clean, warm and modern care home with very happy and caring staff. Rooms are lovely and spacious with a good size en-suite.…"   Read all 46 reviews
Location Type Care Home

Cherry Tree Lodge is a 74 bedroom Whitnash care home, staffed by a team of caring, experienced and professional carers. This spacious home meets long-term care needs with high standards and the promotion of a fulfilling daily lifestyle. The home is… Read more about Cherry Tree Lodge

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 74 Rooms from £1,350 / week
Waterfield House

Grays Close, Hadleigh, Ipswich IP7 6AG 

8.7 55 reviews
"After suffering a stroke and spending 7 weeks in hospital my 92-year-old father came to reside at Waterfield House. Unfortunately his stay…"   Read all 55 reviews
Location Type Care Home

Waterfield House is a modern, well-established care home situated in the market town of Hadleigh. Situated in a quiet cul-de-sac, the bright and spacious residence offers professional care for a range of needs including specialist provision for those… Read more about Waterfield House

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 76 Rooms from £1,150 / week
Highview Lodge

Cherry Orchard, Gadebridge, Hemel Hempstead HP1 3SD 

8.5 38 reviews
"I am very grateful to Highview Lodge for making my mother-in-law's final months happy and comfortable. The staff were amazing. However,…"   Read all 38 reviews
Location Type Care Home

High View Lodge is situated in the heart of the community, in Hemel Hempstead. It is located in a quiet residential area with ample parking for visitors and yet nearby to local shops and facilities. Highview Lodge offers you a home from home, all… Read more about Highview Lodge

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 77 Rooms from £1,350 / week

Runwood Homes Ltd Reviews (5067)

9.7
Runwood Homes Ltd has a Group Review Score of 9.7 (9.673) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Runwood Homes Ltd must have a Review Score.

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Review of

Mulberry Court

from P A (Friend of Resident) published on 14 April 2025
Overall Experience  Overall Experience 5.0 out of 5

The staff at Mulberry Court are always welcoming. Their smiley faces are a tonic to the residents + their visitors. Always a cheerful approach to the residence. When my friend was poorly she + myself were comforted in the knowledge a carer kept popping into her room during the night incase she needed
anything. In many areas the staff go above and beyond in my friends needs. Thank you

Reply from Marie Zsentko, Home Manager at Mulberry Court

Thank you so much for this lovely review, I want to thank you for your kind words and continuing support to your loved one and to us


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Review of

Jubilee Court Care Home with Nursing

from Ann T (Daughter of Resident) published on 14 April 2025
Overall Experience  Overall Experience 5.0 out of 5

All the staff talk to you and if I need to know anything they will tell you and help you if you need anything and they update you of all that they are doing I can not thank them enough for the work all the staff do and they take the time to speak to the residence

Reply from Heather Limb, Home Manager at Jubilee Court Care Home with Nursing

Thank you for taking the time to leave a review. It is lovely to hear such positive things about the interactions with staff.


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Review of

Crowstone House

from Suzi M (Daughter of Resident) published on 14 April 2025
Overall Experience  Overall Experience 5.0 out of 5

This is a fabulous care home. Mum has been here only 4 months but is very happy. The staff and manager have gone out of the way to help her settle in. Thank you so much.

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Review of

Park View

from kiera m (Granddaughter of Resident) published on 11 April 2025
Overall Experience  Overall Experience 5.0 out of 5

Such a lovely place to visit my grandad in the staff and management are amazing and so understanding it's such a welcoming place to be it makes me happy to know my grandad in in such good care when i'm not there

Reply from Dani Pathirage, Home Manager at Park View

Thank you so much for your positive feedback towards Parkview. :)


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Review of

Bracebridge Court

from L L (Son of Resident) published on 11 April 2025
Overall Experience  Overall Experience 4.0 out of 5

A friendly team who are a safe pair of hands for mum. They have made mum feel welcome and safe.

Reply from Sarah Ford, Home Manager at Bracebridge Court

Thank you for taking the time to post a review about your experience, your comments will be shared among the team.


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Review of

Jubilee Court Care Home with Nursing

from N C (Son of Resident) published on 11 April 2025
Overall Experience  Overall Experience 5.0 out of 5

Jubilee Court offers excellent care for my mother. Always accommodating and helpful. Clean and modern environment with daily activities.


The courtyard is well kept and a nice place for some fresh air.


Reply from Heather Limb, Home Manager at Jubilee Court Care Home with Nursing

Thank you for taking the time to leave a review. We are pleased you are happy with the support provided to your Mother. Daily activities are an essential part of our day at Jubilee Court as we feel keeping our residents active is essential.


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Review of

Bracebridge Court

from C H (Daughter of Resident) published on 11 April 2025
Overall Experience  Overall Experience 4.0 out of 5

My father has only come to Bracebridge for his 2nd week now but I am finding he has come along in leap and bounds. I've been very impressed so far.

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Review of

Eastham

from L W (Wife of Resident) published on 10 April 2025
Overall Experience  Overall Experience 5.0 out of 5

Very clean, kind staff. Lovely food, lovely atmosphere, will recommend.

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Review of

Bramwell Care Home

from Michelle E (Daughter of Resident) published on 10 April 2025
Overall Experience  Overall Experience 5.0 out of 5

Bramwell promotes a very happy environment the staff have never failed to smile at you as walk through the door. My mother is very content - she has always loved being around people and appreciates how the staff have become her friends. The care and compassion at the staff in commendable - thank you.

Reply from Mable Joloza, Home Manager at Bramwell Care Home

Many thanks for your kind review. The team at Bramwell take pride in their job and treat all our residents as our own families and we appreciate when families support us and take time to give us a review. Once again thank you very much.


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Review of

The Grange

from J B (Daughter of Resident) published on 10 April 2025
Overall Experience  Overall Experience 4.0 out of 5

Caring staff in a challenging role. A big thank you to those who looked after mum in her final years.

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Review of

Bracebridge Court

from Hazel A (Wife of Resident) published on 10 April 2025
Overall Experience  Overall Experience 5.0 out of 5

My husband is very happy with his room & staff.

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Review of

Liberty House

from L B (Daughter of Resident) published on 9 April 2025
Overall Experience  Overall Experience 3.0 out of 5

Medication mix up first week.
Sometimes not given sippy cup and when given one many have been chewed - need throwing away.
Curtains not opened sometimes in the day. Mum bed bound and has Alzheimer's so sometimes doesn't know if it is day or night time.
Asked from day one if she could have her hair
cut and it took 9 weeks.
Was changed after a bowel movement and excrement left smeared on bed bumper. Had to request it be cleaned.
One hearing aid and one pair of glasses gone missing.
Had to keep requesting if mum could have a bath as doesn't like showers.
Not checking she has swallowed tablets - I have found some on floor and glasses case part chewed. Great grandchildren there one day when found on floor.
Specifically requested her glasses and hearing aid taken with her to an ophthalmic appointment at hospital but they were not.

Reply from Maria Stroe, Home Manager at Liberty House

Thank you for taking the time to share your experience with us. We truly value your feedback and are deeply sorry to hear about the concerns you raised regarding your mother's care. We understand how vital it is to ensure that every aspect of her well-being is managed with the utmost attention and compassion. We have taken your concerns seriously and held a thorough meeting to discuss each point you've raised. We believe we have put measures in place to address these issues and enhance the care experience going forward. If you have any further concerns or suggestions, please do not hesitate to reach out. Thank you once again for your invaluable feedback


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Review of

Bracebridge Court

from Mark J (Son of Resident) published on 9 April 2025
Overall Experience  Overall Experience 5.0 out of 5

Came to see my mother, and sat in lounge with her whilst activitys were taking place everyone enjoying themselves and staff joining in.
Staff very caring and look after them,
Always enjoy coming.

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Review of

Elizabeth House

from David B (Friend of Resident) published on 8 April 2025
Overall Experience  Overall Experience 5.0 out of 5

Been visiting my friend for 18 months; he is always clean and tidy and seems very well looked after. He is always cheerful and sees his carers as his friends.
His room is always kept clean, and his clothes are washed and kept to a good standard.

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Review of

Elizabeth House

from J O (Daughter of Resident) published on 8 April 2025
Overall Experience  Overall Experience 4.0 out of 5

Mum arrived in December 2023, distressed and scared. The carers made sure she was listened to and felt safe. The building is bright and airy, and the bedrooms are clean. Mum has Alzheimer's and is gradually declining. She is dressed, washed and fed well and feels confident in the carer's ability to
understand her needs. The team always make sure birthdays and big events are celebrated by decorating the building beautifully. Overall, I am happy with the care mum is receiving at Elizabeth House

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Review of

Elizabeth House

from Z R (Daughter of Resident) published on 8 April 2025
Overall Experience  Overall Experience 5.0 out of 5

Happiness, contentment, and safety are just some of the requisites of good care which Elizabeth House nurtures in abundance. A fabulous place which has surpassed my expectations. It had a lovely staff, great facilities, and was so clean.

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Review of

Frank Foster House

from B L (Cousin of Resident) published on 8 April 2025
Overall Experience  Overall Experience 5.0 out of 5

Frank Foster House provides outstanding care with a warm and welcoming atmosphere. The staff are kind, attentive, and always go the extra mile for residents. The facilities are clean, well-maintained, and offer engaging activities. Most importantly, residents are treated with dignity and respect, giving
families peace of mind. Highly recommended!

Reply from Nicolas Kee Mew, Home Manager at Frank Foster House

Thank you so much for the review. I will share with my team.


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Review of

Windmill House

from C H (Son of Resident) published on 8 April 2025
Overall Experience  Overall Experience 5.0 out of 5

My dad came into Windmill House from another local care home which we thought was good! But wow, the difference we have found with Windmill House is totally different experience. Much more friendly staff, a pleasant reception area, excellent care with experienced staff. Food is great and the chef is
so friendly with residents & guests. A particular staff member is brilliant with all the residents, her games & entertainment for residents is top notch. The manager has to take a lot of credit as it starts at the top. 10/10 thank you xx

Reply from Maria Paranal, Manager at Windmill House

Thank you so much for your wonderful review. We are truly delighted to hear that your dad's move to Windmill House has been such a positive experience. Its nice to know that you have noticed the difference in care , atmosphere and the overall environment. Our team works so hard to create a friendly and welcoming home for our residents, and its lovely to hear that this has come across in your visits. We will pass on your kind words to all staff team. Your 10/10means everything to us- thank you again.


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Review of

Longview

from Heather S (Daughter of Resident) published on 8 April 2025
Overall Experience  Overall Experience 5.0 out of 5

Manager and staff are amazing, all staff i have met are friendly and very caring , Manager very approachable and shows empathy and understanding. Residents are well looked after and cared for. I know my mum is safe and happy here
Definitely recommend this carehome

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Review of

Humfrey Lodge

from Maureen W (Friend of Resident) published on 8 April 2025
Overall Experience  Overall Experience 4.0 out of 5

We visit a close friend on a regular basis and from what we have observed is residents are treated well, and there is always somebody that you can speak to or ask for help. It is very clean. Asked about value for money on survey but that is not something we are involved in.

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Awards / Recognitions (9)

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