Care Homes Owned by Runwood Homes Ltd

9.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Runwood Homes Ltd
Runwood is one of the fastest growing companies in the U.K Healthcare sector. As they continue to move forward and grow the company will maintain and build upon the high standards of quality care delivered from highly trained staff teams, whilst remaining flexible to the ever changing face of elderly care in Britain today.

Runwood Homes Ltd Locations (62)

 

62 Care Homes and Adult Day Care Centres owned by Runwood Homes Ltd

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Windle Court

The Withywindle, South Woodham Ferrers, Chelmsford CM3 7BR 

9.8 78 reviews
"My mother has been in Windle Court since April 2021 and has found that her stay has been lovely, the Staff are always very friendly and…"   Read all 78 reviews
Location Type Care Home

Windle Court is located in a quiet residential area of South Woodham Ferrers. Once inside this purpose built home the conservatory offers the views of the raised flower beds, whilst most of the rooms look out onto lawned areas. There is also a smaller… Read more about Windle Court

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 76 Rooms from £1,450 / week
Evelyn May House

Florence Way, Langdon Hills, Basildon SS16 6AJ 

9.7 97 reviews
"My dad moved into your home from hospital and was sadly only here for 2 weeks before going into hospital where he died. Due to holiday…"   Read all 97 reviews
Location Type Care Home

Situated in a quiet residential area Evelyn May House provides sensitive care for people living with dementia. Whilst a modern style building it has a character of its own and staff are trained to ensure that the quality of life within the home is what… Read more about Evelyn May House

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 59 Rooms from £1,300 / week
St Michael's Court

St Michael's Avenue, Aylsham, Norwich NR11 6YA 

9.7 59 reviews
"I find most of the staff helpful. I find the care and support of the staff I receive is very dignified.…"   Read all 59 reviews
Location Type Care Home

St Michael's Court is a Aylsham care home that specialises in looking after the needs of people with a form of dementia, with up to eighty-six places for admissions that makes it one's of Norfolk's largest single dementia care providers. This charming… Read more about St Michael's Court

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 88 Rooms from £1,100 / week
Longview

Little Gypps Road, Canvey Island SS8 9HG 

9.7 114 reviews
"My mum had been at Longview since 2021 and all the staff have looked after her beyond their job and always keeping me in contact with them.…"   Read all 114 reviews
Location Type Care Home

An enchanting home situated on Canvey Island. Staff are trained to ensure they listen to residents' needs to ensure they've plenty to do, that may mean just a chat and cup of tea or something a little more lively. Rooms are furnished but carers… Read more about Longview

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 70 Rooms from £1,250 / week
Silvanna Court

84 Runwell Road, Wickford SS11 7HR 

9.7 126 reviews
"The staff are kind, caring, patient and do a great job of looking after my father. They are quick to spot medical issues, which are then…"   Read all 126 reviews
Location Type Care Home

Silvanna Court provides a calm and friendly atmosphere, with activities designed to stimulate, amuse and entertain all of those who are cared for. Refurbished in 2023, the home provides expert care along with great facilities for older people, including… Read more about Silvanna Court

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 83 Rooms from £1,350 / week
Park View

Kings Chase, Witham CM8 1AX 

9.7 120 reviews
"Very good. The manager is very responsive and acts very quickly to solve issues within. Very recommended and I will highly suggest this…"   Read all 120 reviews
Location Type Care Home

Park View is situated in Witham and many of the rooms overlook the parklands. Yet, Parkview’s unique location is such that the heart of the town is a short walk away, giving both peaceful location and the busy town. Park View has a wonderful friendly… Read more about Park View

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 87 Rooms from £1,400 / week
Jubilee Court Care Home with Nursing

Nabbs Lane, Hucknall, Nottingham NG15 6HB 

9.7 108 reviews
"My father needed to be moved to a nursing home rather than residential home due to his progressing dementia needs. I found the sister…"   Read all 108 reviews
Location Type Care Home

Jubilee Court Care Home, based in the Hucknall area of Nottingham, is highly suited to the care provision of older people with care needs, including for individuals with a form of dementia and those requiring general nursing. Jubilee Court provides both… Read more about Jubilee Court Care Home with Nursing

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 75 Rooms from £1,150 / week
Blackthorns

21/29 Dooley Road, Halstead CO9 1JW 

9.7 81 reviews
"My father unfortunately broke his left femur back in November.Dad is 90 years old and has always been fit and healthy but after his fall he…"   Read all 81 reviews
Location Type Care Home

Blackthorns is a newly refurbished, 58 bedroom, residential care home in Halstead, north Essex. This spacious home provides expert care for older people, including those living with dementia. All of the bedrooms are beautifully furnished, with 22 benefitting… Read more about Blackthorns

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 62 Rooms from £1,300 / week
Tallis House

Neal Court, Waltham Abbey EN9 3EH 

9.7 106 reviews
"My mother has been at Tallis House since September last year (2024). My Mum's dementia got worse after another stroke she had and she was…"   Read all 106 reviews
Location Type Care Home

Opened in December 2009, Tallis House is a modern purpose built care home offering en-suite rooms and flat screen TVs as standard. Residents enjoy comfortable surroundings, freshly prepared meals cooked by the head chef, a relaxing café, a hairdressing… Read more about Tallis House

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 101 Rooms from £1,240 / week
Lower Meadow

187 Drayton Avenue, Stratford-upon-Avon CV37 9LF 

9.7 53 reviews
"Due to Mum's health issue, she has been in several care homes but we feel we have now found her forever home at Lower Meadow. We have…"   Read all 53 reviews
Location Type Care Home

Lower Meadow is a 69 capacity Stratford-upon-Avon care home that takes a versatile and modern approach to personal care needs, adhering to tailored provision and supporting an active and interesting lifestyle. The home is part of family-run, care… Read more about Lower Meadow

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 69 Rooms from £1,300 / week
Ivy Court

10 Greenfield Lane, Balby, Doncaster DN4 0PT 

9.7 42 reviews
"Such a lovely bright building with gorgeous rooms and facilities. So many opportunities for activities and even outings. Fantastic that…"   Read all 42 reviews
Location Type Care Home

Ivy Court Care Home is a brand new, high quality, residential care and dementia care home in Balby, in the town of Doncaster. The care home, which is set over two spacious floors, presents premium facilities and features, including a beautiful hairdressing… Read more about Ivy Court

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • Sensory Impairment
  • 70 Rooms from £1,100 / week
Orchard Blythe

Wingfield Road, Coleshill, Birmingham B46 3LL 

9.7 105 reviews
"My mother has unfortunately had to reside in a care home for the first time. The staff have been brilliant. They are available, comforting…"   Read all 105 reviews
Location Type Care Home

Orchard Blythe care home is located in Birmingham and is committed to quality long-term provision, treating all residents as an individual and respecting their privacy and dignity. The home is part of care provider Runwood Homes' expanding range,… Read more about Orchard Blythe

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Sensory Impairment
  • 50 Rooms from £1,050 / week
Elizabeth House

30/56 Benfleet Road, Hadleigh, Benfleet SS7 1QB 

9.6 123 reviews
"All staff are extremely courteous and polite and keep me informed of my mother's wellbeing and how she has been on days I have not visited.…"   Read all 123 reviews
Location Type Care Home

Elizabeth House is owned by Runwood Homes and specialises in both elderly and dementia care, with a capacity of 108 residents, based in two separate buildings purposely-designed to achieve excellent results. The service has a superb record with regulatory… Read more about Elizabeth House

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 109 Rooms from £1,350 / week
Greenbanks

Greenbanks Road, Watford WD17 4JR 

9.6 62 reviews
"We are so happy with the care that Mum is receiving. Greenbanks has a warm feeling about it. The staff are amazing. I can highly…"   Read all 62 reviews
Location Type Care Home

Greenbanks is a 66-bed purpose built home with a warm and friendly atmosphere, providing expert care for older people, including those living with Dementia. It is situated in the heart of the community in Watford, only a 7-minute drive to the Warner… Read more about Greenbanks

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 66 Rooms from £1,300 / week
Oldfield House

Oldfield Lane, Stainforth, Doncaster DN7 5ND 

9.6 39 reviews
"My personal visits have always been pleasant. I have been greeted by staff with a smile and now, always, called by my name, giving a very…"   Read all 39 reviews
Location Type Care Home

Oldfield House is committed to quality dementia care, making the most of a skilled care team who carry out provision in a person-centred manner. The provider's commitment is to achieve the care that clients deserve, giving loved ones confidence and… Read more about Oldfield House

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • Sensory Impairment
  • 34 Rooms from £895 / week
Windmill House

14 Browick Road, Wymondham NR18 0QW 

9.6 151 reviews
"Windmill Care home is the best ' home ' I have yet encountered. I have experience of other care homes where family members resided in the…"   Read all 151 reviews
Location Type Care Home

Windmill House is pleasantly located in the Wymondham area of Norfolk, with scenic gardens and countryside surroundings, in order to achieve an environment in which a relaxing retirement can be enjoyed and professional care standards achieved. The… Read more about Windmill House

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 59 Rooms from £1,150 / week
Leawood Manor

Hilton Crescent, West Bridgeford, Nottingham NG2 6HY 

9.6 94 reviews
"January 2023, to date, my mother has been resident at Leawood Manor. From her residency, she has had great care. The attention is first…"   Read all 94 reviews
Location Type Care Home

Leawood Manor is a beautiful, 79 bedroomed residential care home in West Bridgford, Nottinghamshire. Leawood Manor combines the skills of professional carers, with a comfortable, homely environment that suits personal needs and promotes independence… Read more about Leawood Manor

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Sensory Impairment
  • 79 Rooms from £1,200 / week
Braywood Gardens Care Home

Millbrook Drive, Carlton, Nottingham NG4 3SR 

9.6 80 reviews
"My mum has been at Braywood Gardens Care Home since October 2021. I am aware that in May 2024 the home was inspected and deemed inadequate.…"   Read all 80 reviews
Location Type Care Home

Braywood Gardens care home is a 99 bed modern residential care home and dementia care home situated in Carlton, Nottingham. This spacious care home provides expert residential care and dementia care with great facilities for older people, including… Read more about Braywood Gardens Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 99 Rooms from £1,150 / week
Wisden Court

Wisden Road, Stevenage SG1 5JD 

9.5 95 reviews
"What a lovely supportive environment, both for residents and relatives. Activity staff enthusiastic and residents got involved. Care staff…"   Read all 95 reviews
Location Type Care Home

Wisden Court is a purpose-built 54 bedroom care home in Stevenage. This spacious home is comprised of five individual residential suites each with its own lounge, dining room and fully equipped kitchenette. Wisden Court provides expert care for older… Read more about Wisden Court

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 54 Rooms from £1,475 / week
Humfrey Lodge

Rochelle Close, Thaxted, Great Dunmow CM6 2PX 

9.5 57 reviews
"All the staff are friendly, helpful and very kind to Mum. She is happy at Humfrey Lodge and interacts with all the staff. Humfrey Lodge…"   Read all 57 reviews
Location Type Care Home

Humfrey Lodge is set in a rural village location of Thaxted and this quaint village setting has the advantage nearby shops and amenities. It is very much part of the local community. Change is always difficult but staff are there to transform your… Read more about Humfrey Lodge

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 49 Rooms from £1,300 / week
Bracebridge Court

Friary Road, Atherstone CV9 3AL 

9.5 135 reviews
"We have nothing but thanks and praise for Bracebridge court. My auntie was only with them 10months but had exceptional and outstanding…"   Read all 135 reviews
Location Type Care Home

Bracebridge Court is a 2013 addition to the Runwood Homes portfolio, offering a secure and homely environment for personalised care. The home is registered for adults and is part of care provider Runwood Homes' expanding range, which is highly-regarded… Read more about Bracebridge Court

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 66 Rooms from £1,350 / week
Brewster House

Oak Road, Heybridge, Maldon CM9 4AX 

9.5 56 reviews
"My parent came to Brewster House at the end of last year from the hospital, so we had no idea what to expect. We have been pleasantly…"   Read all 56 reviews
Location Type Care Home

Brewster House is situated in the Heybridge Basin with good transport links to nearby Maldon, Chelmsford and Witham. The accommodation provided is over two floors and the rooms are all single with the exception of one premium double room, this would… Read more about Brewster House

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 74 Rooms from £1,125 / week
Liberty House

Goodison Boulevard, Cantley, Doncaster DN4 6EJ 

9.5 42 reviews
"I cannot praise the management and staff enough concerning their patience and kindness towards my mother-in-law. The rooms are spacious,…"   Read all 42 reviews
Location Type Care Home

Liberty House is a beautiful and modern care home offering residential, dementia and respite care. The home has 81 furnished, spacious and private en-suite bedrooms in varying colour palettes to choose from. With fantastic facilities and the latest… Read more about Liberty House

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 81 Rooms from £1,100 / week
Mulberry Court

105 Watermead Road, Luton LU3 2TF 

9.4 113 reviews
"My mum was in your wonderful home for 4 and a half years and celebrated her 100th birthday with you. She never complained and all the staff…"   Read all 113 reviews
Location Type Care Home

Mulberry Court is a new care development from Runwood Homes that has been purposely-designed to provide high-quality dementia care. The home makes a significant contribution to care in the Luton area, with an eighty-three person capacity and the use… Read more about Mulberry Court

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 84 Rooms from £1,300 / week
Four Acres

Archer Close, Studley B80 7HX 

9.4 47 reviews
"As a recently retired NHS Nurse I have been constantly very impressed with the personalised care and attention that my father-in-law…"   Read all 47 reviews
Location Type Care Home

Four Acres is a newly rebuilt residential care home in Studley, close to Redditch, accepting new residents from 15 October 2018 onward. Four Acres has benefitted from a thoughtful redesign and completed to a high specification. The exceptional facilities… Read more about Four Acres

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 66 Rooms from £1,350 / week
Caldwell Grange & The Lodge

Donnithorne Avenue, Nuneaton CV11 4QJ 

9.3 61 reviews
"Mum was at Caldwell Grange & The Lodge over 4 years and i cannot express my gratitude enough for the care she received. She was treated…"   Read all 61 reviews
Location Type Care Home

Caldwell Grange is a superb example of a modern, purpose built care home for older people. Offering a full spectrum of social care this well-appointed 76 bed residence is delighted to provide specialist provision for those living with dementia or… Read more about Caldwell Grange & The Lodge

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 103 Rooms from £1,460 / week
Madelayne Court Care Home

School Lane, Broomfield, Chelmsford CM1 7DR 

9.3 80 reviews
"I want to thank all the staff for the wonderful care they gave my mum. She was lucky enough to die at home. Madelayne Court was her home…"   Read all 80 reviews
Location Type Care Home

Madelayne Court Care Home is situated on the outskirts of Chelmsford. The busy town centre is nearby and so you have a peaceful location and all the amenities of a thriving town. Madelayne has a wonderful friendly atmosphere, with activities that… Read more about Madelayne Court Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 112 Rooms from £1,350 / week
Cherry Tree Lodge

1 Gleave Road, Whitnash, Leamington Spa CV31 2JS 

9.1 45 reviews
"I am a friend of a resident of Cherry Tree Lodge and have been visiting for over a year. From my experience, I can't fault the home. Lovely…"   Read all 45 reviews
Location Type Care Home

Cherry Tree Lodge is a 74 bedroom Whitnash care home, staffed by a team of caring, experienced and professional carers. This spacious home meets long-term care needs with high standards and the promotion of a fulfilling daily lifestyle. The home is… Read more about Cherry Tree Lodge

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 74 Rooms from £1,350 / week
Waterfield House

Grays Close, Hadleigh, Ipswich IP7 6AG 

8.7 55 reviews
"After suffering a stroke and spending 7 weeks in hospital my 92-year-old father came to reside at Waterfield House. Unfortunately his stay…"   Read all 55 reviews
Location Type Care Home

Waterfield House is a modern, well-established care home situated in the market town of Hadleigh. Situated in a quiet cul-de-sac, the bright and spacious residence offers professional care for a range of needs including specialist provision for those… Read more about Waterfield House

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 76 Rooms from £1,150 / week
Highview Lodge

Cherry Orchard, Gadebridge, Hemel Hempstead HP1 3SD 

8.5 38 reviews
"I am very grateful to Highview Lodge for making my mother-in-law's final months happy and comfortable. The staff were amazing. However,…"   Read all 38 reviews
Location Type Care Home

High View Lodge is situated in the heart of the community, in Hemel Hempstead. It is located in a quiet residential area with ample parking for visitors and yet nearby to local shops and facilities. Highview Lodge offers you a home from home, all… Read more about Highview Lodge

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 77 Rooms from £1,350 / week

Runwood Homes Ltd Reviews (5017)

9.7
Runwood Homes Ltd has a Group Review Score of 9.7 (9.676) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Runwood Homes Ltd must have a Review Score.

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Review of

Bracebridge Court

from Sue W (Niece of Resident) published on 19 March 2025
Overall Experience  Overall Experience 5.0 out of 5

We have nothing but thanks and praise for Bracebridge court. My auntie was only with them 10months but had exceptional and outstanding care. Even though she had dementia she requested to go in this care home living in Atherstone all her life she knew how good it was.
All of the staff are so pleasant
and caring I recall one Saturday afternoon one of the carers announced Sunday lunch would be beef and all the trimmings which got a great response .Also the manager and another member of staff in particular were so helpful and went above and beyond to help my dad who also is elderly to make the situation as straightforward and helping my auntie stay where she was happy and contented. Many thanks .

Reply from Sarah Ford, Home Manager at Bracebridge Court

Thank you for taking the time to leave your review for our team, we are pleased you are happy with the service & to share your feedback.


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Review of

Laureate Court Care Home

from R S (Daughter of Resident) published on 18 March 2025
Overall Experience  Overall Experience 5.0 out of 5

My dad moved into Laureate Court in October 2024. From day one he has been treated with care & respect. The team at Laureate Court always go the extra mile to make the residents care first class. It was out dads 90th birthday recently & the staff helped us throw a surprise party for him which made everyone's
day. We live nearly 2 hours drive away & I get a lot of comfort in the fact that dad is being cared for in such a lovely environment. Thanks to all

Reply from Leanne Simms, Customer Relations Manager at Laureate Court Care Home

Thank you so much for your lovely review, we are so glad that your dad and family are happy with the home and that he enjoyed his birthday celebrations. I will pass your kind comments on to all of the staff.


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Review of

Kathryn Court

from K B (Son of Resident) published on 18 March 2025
Overall Experience  Overall Experience 5.0 out of 5

My mum has now been at Kathryn's Court for 4 weeks and I can't begin to tell you the positive difference it has made to my mum's qaulily of life and indeed the hole family. The professionalism and care from all the staff has been of the Highest qaulily and I can't thank them all enough. Continue the
fantastic work you all do, once again a huge thankyou from me.

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Review of

Bennett Lodge

from Michael B (Husband of Resident) published on 18 March 2025
Overall Experience  Overall Experience 5.0 out of 5

I find the staff friendly and hard working and caring. I think that my wife is very well looked after and I never have had any cause for complaint.

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Review of

Leawood Manor

from M T (Nephew of Resident) published on 18 March 2025
Overall Experience  Overall Experience 5.0 out of 5

Care home was amazing
Staff was brilliant
Well looked after all through her stay

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Review of

Rowena House

from S N (Son of Resident) published on 18 March 2025
Overall Experience  Overall Experience 5.0 out of 5

My mum was transferred from hosptial to Rowena House Care Home recently after being diagnosed with cancer. She also has dementia and alzheimers. I was feeling anxious about the change for mum but after her 1st day and night there I just knew this was the perfect forever home for her however long that
may be. My mums said she isn't ever leaving there because she loves it. She loves the food, the staff and is the happiest I've seen her in a long time.

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Review of

Windmill House

from John W (Partner of Resident) published on 17 March 2025
Overall Experience  Overall Experience 5.0 out of 5

Windmill Care home is the best ' home ' I have yet encountered. I have experience of other care homes where family members resided in the past and I also spent some years as a maintenance contractor to a large care home in Norfolk. Whilst there are other good homes I cannot say they match Windmill for
it's overall outstanding qualities.
The manager and all the team must be commended for their total devotion to the care and wellbeing of the residents. Each time I visit I feel the warmth and friendliness of all the staff and have absolute confidence in their professional abilities. It has a very happy family feel within and I feel privileged to have made friends there. I believe my partner's contentment stems from all aspects of the outstanding care she receives at Windmill.
Thank you the manager and all the wonderful team

Reply from Maria Paranal, Manager at Windmill House

Thank you for your kind and thoughtful words about Windmill House. We are truly grateful for your recognition of the team's dedication and commitment to providing outstanding care. It means so much to us to know that your partner is happy and content, and that you feel a sense of warmth and friendship when visiting. Your feedback is incredibly encouraging, and we will be sure to share it with the entire team.Thank you again for your support and for taking the time to share your experience.


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Review of

St Michael's Court

from J H (Resident) published on 14 March 2025
Overall Experience  Overall Experience 5.0 out of 5

I find most of the staff helpful. I find the care and support of the staff I receive is very dignified.

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Review of

Crowstone House

from J E (Daughter of Resident) published on 14 March 2025
Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident for the last 10 months and I cant priase the staff enough for the way they look after her. She is always happy when we visit. We are kept well informed about her health and any doctors visits etc. Food is always fresh nd looks tasty and always plentiful. The home is clean and
tidy, mums clothes are always clean. Mum has enjoyed days out and staff often involve he rin regular activities. I wouldn't have anywhere else look after her.

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Review of

Heron Court

from Christine W (Daughter of Resident) published on 12 March 2025
Overall Experience  Overall Experience 5.0 out of 5

Mum has been at Heron Court for a year now which has gone so quickly! She is settled now and says she is happy and has no complaints as the staff look after her. She isnt one for joining in but she does occasionally which is lovely to see. The staff are all very kind and friendly and look like they
enjoy working there and always make an effort to dress up when there is a party happening. Thank you all for caring for mum we really appreciate your hard work. Ps whens the next quiz ??

Reply from Carly Whips, Home Manager at Heron Court

Thank you for such a lovely compliment, your mum is a brilliant character and we are having a brilliant time looking after her! The next quiz will be St Patrick's day.. lock the date in!


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Review of

Laureate Court Care Home

from C G (Daughter of Resident) published on 12 March 2025
Overall Experience  Overall Experience 5.0 out of 5

Our family has just celebrated Mum's 100th Birthday with a party at Laureate Court - a truly magical day so much razzanatazz, love, smiles, cards, lovely food good wishes & so much care. Mum probably had one of the best days of her life & it was a joy to watch her loving it all. L.C staff are special
for their kindness, compassion & professionalism. Their sense of fun made mums b'day such an amazing day. Mum seems so relaxed, content & happy all due to all the staffs constant care, hard work & dedication. Mum feels she belongs in a friendly community where she is safe & happy.
Thank you, thank you thank you.

Reply from Leanne Simms, Customer Relations Manager at Laureate Court Care Home

Thank you so much for your amazing feedback, we are so glad that mum enjoyed her birthday celebrations and that you are all so happy with the care that we provide at Laureate Court.I will pass on your lovely comments to the staff.


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Review of

Bramwell Care Home

from Paul M (Nephew of Resident) published on 12 March 2025
Overall Experience  Overall Experience 5.0 out of 5

My aunt passed away on 11th October 2024 but until the very end she was taken care of by the staff at Bramwell at the highest possible level. Such care and compassion for my aunt was so welcome at a very difficult time. It was if the staff attending my aunt were dealing with a member of their own family.
I cannot praise all the staff and management for the way that they way they treated my aunt in all the time she was in their care. When I visited my aunt she was always clean and her room clean and tidy. Throughout her stay and at her passing she was shown dignity and the greatest of respect.
Thank you to everyone at Bramwell Care Home you deserve 5 stars in every respect.

Reply from Mable Joloza, Home Manager at Bramwell Care Home

Thank you for your 5 star review. We appreciate taking your time to gives us this nice review. At Bramwell we pride in caring for our residents and we take our residents as our own family and appreciate when families gives us reviews. Many thanks.


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Review of

Ivy Court

from B S (Daughter of Resident) published on 11 March 2025
Overall Experience  Overall Experience 5.0 out of 5

Such a lovely bright building with gorgeous rooms and facilities. So many opportunities for activities and even outings. Fantastic that there are regular visits from a hairdresser, chiropodist and optician. Best of all though, the carers are so lovely, kind and cheerful. Nothing is too much trouble
and everything is done cheerfully even after a hard tiring day. The manager and deputy manager welcome conversations and are always happy to listen and do whatever they can to help.

Reply from Stacey Dean Dean, Manager at Ivy Court

Thankyou for your kind words it was a pleasure to look after dad.


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Review of

Wisden Court

from Linda C (Daughter of Resident) published on 11 March 2025
Overall Experience  Overall Experience 5.0 out of 5

What a lovely supportive environment, both for residents and relatives. Activity staff enthusiastic and residents got involved. Care staff were caring, gentle, firm as needed, and showed true emotion for the people under their care. The management have also been fabulous, empathetic and understanding
of relatives needs especially during difficult times. If I need to stop in a care home when I age, I would go here.

Reply from Sarah Humberstone, Senior Home Manager at Wisden Court

Thank you for your review. Mum will be missed by all her friends at Wisden Court.


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Review of

Woodbury Court

from Michael C (Son of Resident) published on 11 March 2025
Overall Experience  Overall Experience 5.0 out of 5

Woodbury Court has proven to be the best choice we could possibly have made for my dad. He has been there two years now and has really never looked back! At ninety-five years of age he is flourishing under their care and it's wonderful to witness.
As a family we would not have the slightest hesitation
in recommending Woodbury Court.

Reply from Mel Oliver, Home Manager at Woodbury Court

Thank you for your valued feedback, i am very please to hear that dad is enjoying everything that we do here


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Review of

St Michael's Court

from Wendy T (Daughter of Resident) published on 11 March 2025
Overall Experience  Overall Experience 5.0 out of 5

From first contact to the present day everything about St. Michael's Court has been exemplary. The staff are caring and always have time for both the patients and the family.
Everything is well organised and geared towards people with extreme problems.
The building is clean, airy and sweet smelling.
The
gardens are accessible and well cared for.

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Review of

Park View

from Nikki P (Daughter of Resident) published on 10 March 2025
Overall Experience  Overall Experience 1.0 out of 5

I have just moved my father out of Park View after a disappointing respite stay. Issues included:
- He was discharged from the hospital without any medication, and despite the care home having a list of his pre-hospital medications, they failed to arrange any in the nearly four weeks he was there.
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As someone with POA, I requested a copy of his care plan. I was told it may be delayed as it needed to be "redacted by head office." Nearly two weeks later, I still haven't received it, nor am I clear about why/what needed redacting - despite this being crucial for making informed decisions about his care.
- My father asked often to go outside, only to be told they were "too busy". While I understand care homes can be stretched, it was frustrating to see staff sitting on their phones during visits, rather than engaging with residents.
- His house keys were left in another resident's room, and almost all of his clothes were lost.
I hope this feedback encourages some improvements.

Reply from Alex Sanders, Home Manager at Park View

Thank you for your feedback. We take all comments seriously and are always looking for ways to improve our services. Your concerns have been noted, and we will ensure our team continues to provide the best possible care and support. If you would like to discuss anything further, please feel free to reach out to us directly.


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Review of

Frank Foster House

from D H (Daughter of Resident) published on 10 March 2025
Overall Experience  Overall Experience 5.0 out of 5

I've found Frank Foster a very nice care home for my mother. All the staff are very helpful and friendly and my mother has done lots of activities. The home is always clean and tidy. Most importantly my mother is enjoying it.

Reply from Nicolas Kee Mew, Home Manager at Frank Foster House

Thank you so much for the review. I will share this with my team.


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Review of

Blackthorns

from Mandy H (Daughter of Resident) published on 10 March 2025
Overall Experience  Overall Experience 5.0 out of 5

My father unfortunately broke his left femur back in November.Dad is 90 years old and has always been fit and healthy but after his fall he has become very frail although mentally he still can hold a conversation.Dad was moved to Blackthorns after the hospital discharged him.Although only temporary
it became clear he needed 24 hour care as he lives on his own , so Blackthorns have been a life line.Dad has settled in very well.The management and staff are beyond exceptional and are very supportive to dad and his family and friends.They are always smiling and we are particularly fond of one member of staff, in particular, who is an asset to the team of excellent carers who makes us giggle when she is around.I would recommend Blackthorns to anyone who is looking for a suitable care home.

Reply from Flavia Poplauschi, Home Manager at Blackthorns

Good afternoon, Thank you very much for your lovely review, your lovely feedback will be shared with the team


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Review of

Crowstone House

from John S (Son of Resident) published on 7 March 2025
Overall Experience  Overall Experience 5.0 out of 5

I visit my mother almost everyday. Every time she is always happy and smiling. I'm very impressed overall with the effort every member of staff goes to too involve everybody in each of the many activities and games available. Every kind of hobby and interest is catered for and staff always look for
suggestions and ideas for new activities all the time, along with varied days out and minibus trips.

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