St Michael's Homes Ltd in Essex | 2 Care Homes

Review of
Dudbrook House
from J B (Daughter-in-law of Resident) published on 7 March 2025

Submitted via Website • Report

Overall Experience

My mother in law was in Dudbrook Hall originally and moved into the new Dudbrook house when it was finished. The old building was very tired but the staff were lovely so that sold it to us. The new Dudbrook house was built specifically for the residents needs and is beautiful. We always have a lovely

welcome from all the staff and know that my mother in law is being well looked after. There is always activities going on, although my mother in law isn't able to join in with most of those now. We are glad with our care home choice, which was a recommendation to us and wouldn't hesitate to recommend it to others.

Reply from Kerry Toulson, Manager at Dudbrook House

Thank you for taking the time to write this lovely review which will be shared with the staff team. We are very proud of both our staff and our new home. More importantly we pleased that you are confident that your loved one is content and being well looked after. Thank you once again.

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Review of
Howard Lodge Care Centre
from D B (Daughter of Resident) published on 6 March 2025

Submitted via Postal Card • Report

Overall Experience

Howard Lodge is a very friendly family orientated home, they continue to amaze me on how much care they provide to my mum and all the residents to ensure they have a happy comfortable and enjoyable life there. The staff are always welcoming and happy to see not only the residents but their families

and friends. There are always staff around to answer any questions and there are always plenty of staff on the hamlet for the residents. Mum has been out on two outings in January, a tea dance and a pantomime.

Reply from Lin Kirby, Manager at Howard Lodge Care Centre

Thank you for such a lovely review, it really is appreciated by us all and means so much. Mum is such a lovely lady with a beautiful smile and a caring nature. She has very quickly become part of our Howard Lodge family as you all have too. Thank you.

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Review of
Howard Lodge Care Centre
from J F (Daughter of Resident) published on 4 March 2025

Submitted via Postal Card • Report

Overall Experience

We could not have chosen a better care home. The staff are excellent. Not only do they care for our mum but also care for the family as well, which we experienced when my husband became unwell, they were marvelous making sure he got home safely. Always laughing in the home, very clean, never a smell.

We have no hesitation in giving this wonderful home a 10-star rating and our full recommendation.

Reply from Lin Kirby, Manager at Howard Lodge Care Centre

Thank you so very much for your lovely feedback, we are so relieved your husband is ok, and it is lovely to know you are happy with the service we provide. We feel very privileged to be part of a great team of staff who really give our Home its Homely, family feel. Mum and all of you are an important part of our "family".Thank you.

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Review of
Howard Lodge Care Centre
from A H (Husband of Resident) published on 4 March 2025

Submitted via Postal Card • Report

Overall Experience

Great care provided by an excellent staff. Residents are treated with kindness and respect.

Reply from Lin Kirby, Manager at Howard Lodge Care Centre

Thank you so much for such a lovely review, we are so pleased you are happy with the care we provide. It means so much to us all. I know it may sound corny, but this really is our Howard Lodge family and all our residents and their loved ones are and important part of this. Thank you once again.

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Review of
Howard Lodge Care Centre
from M W (Son of Resident) published on 4 March 2025

Submitted via Postal Card • Report

Overall Experience

My mother has now been here 3 and a half years, and I can only describe the care home as wonderful! Their attention to detail, service, care, friendliness, and family liaison is fantastic. My mum loves it there, well done!

Reply from Lin Kirby, Manager at Howard Lodge Care Centre

Thank you so very much for such a lovely review, we are so pleased you are happy with the care mum receives, she really is part of our Howard Lodge family. Your feedback is really appreciated by us all. Thank you once again.

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Review of
Howard Lodge Care Centre
from C P (Son of Resident) published on 4 March 2025

Submitted via Postal Card • Report

Overall Experience

This care home is outstanding. The staff are fantastic and absolutely committed to the care of the residents. My mother has been here for 4 years and 6 months, I cannot speak highly enough of the care she receives.

Reply from Lin Kirby, Manager at Howard Lodge Care Centre

Thank you so much for such a lovely review and for your support and understanding over the past 4 years. Mum is such a big part of our Howard Lodge family as you are too. We really do appreciate your kind words and to know that you are happy with the care mum receives.

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Review of
Howard Lodge Care Centre
from F P (Granddaughter of Resident) published on 20 February 2025

Submitted via Website • Report

Overall Experience

I highly recommend this care home. The members of staff are caring, warm and professional. I couldn't ask for a better home to care for my relative.
The food is delicious and the activities are also brilliant.

Reply from Lin Kirby, Manager at Howard Lodge Care Centre

Thank you for such a lovely review. It means so much to us to know that you are happy with the care your loved one receives. They are very much part of our Howard Lodge family as you all are. Your kind words mean so much to us all. Thank you.

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Review of
Howard Lodge Care Centre
from K O (Niece of Resident) published on 20 February 2025

Submitted via Website • Report

Overall Experience

Lovely care home, with wonderful staff who are very caring. Lots of activities, great garden and well maintained. Summer and Christmas fetes are a great way to raise money and bring the care home community together.
I can't recommend the care home enough and would advise anyone looking for a care

home to take a look at Howard's Lodge.

Reply from Lin Kirby, Manager at Howard Lodge Care Centre

Thank you so much for such a lovely review, it really is appreciated. It means so much to us all that families feel happy with the care we provide for their loved ones. Your lovely feedback really helps us know that we can make a difference to the lives of our residents and their families.Thank you.

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Review of
Dudbrook House
from Wendy S (Daughter of Resident) published on 11 November 2024

Submitted via Website • Report

Overall Experience

My mum has become a member of The Dudbrook family over the past month, how privileged she is. From the very start, the staff have been so welcoming and extend warmth to all. Dudbrook house staff embody family and a caring culture, a deep respect for belonging and an ethos of bringing joy and energy

to all the residents. I commend the work that is undertaken daily highly, to keep everyone safe, well and extremely happy. The effort everyone makes each day is incredible. Dudbrook is in a league of their own. The atmosphere is lively and energetic, this transfers to all the residents. Keep up the amazing work Dudbrook. Thank you very much for all that you are doing for my mum and every person who lives at the beautiful Dudbrook House. The joy you bring is inspiring. Amazing people.

Reply from Claire Watson, Director at Dudbrook House

Thank you so much for your lovey review it means so much to all the Team. We will share all your positive comments - it also valuable to families looking for placements for their loved one.

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Review of
Dudbrook House
from M L (Son of Resident) published on 3 July 2024

Submitted via Website • Report

Overall Experience

With only a thousand characters it's impossible to sum up how superb Dudbrook House is, and my mother and I have nothing but praise and admiration for all of the staff here. My father was diagnosed with dementia 8 years ago and with its gradual progression my family knew we would have no choice this

year but to source a care home for my dad. From my first telephone conversation with the manager of 26 years, I already had a good vibe. Dudbrook House is a newly purpose-built building in a lovely forest location that is well laid out and offers everything that my dad needs and more. It is always nice to enter a bright fresh building, not one of the seven care homes we visited even came close to Dudbrooks hotel-like amenities. Each and every member of staff engages genuinely with you from the moment you are greeted at reception, every carer puts their heart and soul into the resident's wellbeing, and the management has also been so very kind and helpful to us, so thank you to all.

Reply from Kerry Toulson, Manager at Dudbrook House

Thank you for taking the time to complete this lovely review for Dudbrook House. We are very proud of our Home and our staff, it is a pleasure to care for dad, to see how well he has settled and to know that his loved ones have confidence in us. We will share this review with all the staff who will be delighted with your comments. Thank you once again.

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Review of
Howard Lodge Care Centre
from Stuart S (Nephew of Resident) published on 21 June 2024

Submitted via Website • Report

Overall Experience

My uncle moved into Howard Lodge in September 2023 and I worked really hard to get him here. It's a truly fabulous place. I have been here almost every day and I can honestly say, the staff are the best in the business.
All of them truly care and go above and beyond their call of duty. Had it not

been for the team leader in particular, who has truly given me some sanity and laughter over the last 9 months, (I sadly lost my Uncle on the 3.6.2024), I am not sure I would have got through it. In fact, all of you, bar none, are brilliant from the cleaners, carers, catering staff, reception and management and anyone I may have forgotten who is part of this special team.
So, please take this as a very special thank you from the family but from myself in particular for everything you did for my Uncle Don. I will never ever forget that. You are truly beautiful special people, one in a million and truly loved.
Lots of Love.

Reply from kerry wallis, Administration at Howard Lodge Care Centre

Thank you for your lovely review and your continued support, your Uncle was a joy to have and you both are part of the Howard Lodge family, I will pass on this review to all of the staff and we take this opportunity to thank you for all your kindness.

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Review of
Dudbrook House
from Jane G (Daughter of Resident) published on 14 June 2024

Submitted via Website • Report

Overall Experience

I cannot praise enough the care of the staff. Dad was with them from nearly able to cope independently when he would go out to jazz club and meet his brother-in-law for breakfast to completely dependent as his Alzheimers took over. They were always so kind to him and all of the residents and considerate

and aware of his needs. As an ex-nurse in general practice for many years I have seen many care homes and this beats them all by miles. I cannot recommend them enough.

Reply from Kerry Toulson, Manager at Dudbrook House

Thank you for taking the time to write a review for Dudbrook HouseWe will make sure it is shared with all the staff teams. It was a pleasure to look after Dad, we will remember him with great fondness. Reviews are very important, as they can help other families when faced with making the difficult decision of placing a loved one into a care home. Thank you once again for your kind words.

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Review of
Howard Lodge Care Centre
from Sally A (Daughter of Resident) published on 11 April 2024

Submitted via Website • Report

Overall Experience

This review is to thank ever single member of the Howard Lodge family for the above and beyond care my beautiful mum received. We sadly lost Mum on 21/02/2024, but the pure dignity, love and kindness given to our precious mum is hard to explain. Everyone on Poppy are unreal. The night staff that cared

for Mum can often be forgotten, we will never forget the outstanding care Mum received. The front of house team who always take extra care of Dad are always there to greet and listen. The entertainment team and staff member who helped Mum through many dark moments. The two staff members who made sure we were all fed and watered. The laundry staff that kept Mum's clothes just how she liked them. The housekeeping team and the one staff memer who always made Mum smile. The management, who's door is always open. The beautiful toddler group that made Mum leave her room. So many names I need to mention it is impossible but to the director and management, your team are unreal. Thank you to the entire Howard Lodge family.

Reply from Lin Kirby, Manager at Howard Lodge Care Centre

Hi Sally, thank you so very much for such a beautiful review, we cannot tell you how much this means to us all and how lovely it was being a part of Mum's and your lives for a while. It is lovely that we still see you, Dad and the family when you feel able to visit us. Mum was an extraordinary lady who touched so many people's lives, her legacy lives on with the books and beautiful poems she wrote. We do miss her. Thank you too for mentioning all the staff team, we are very proud to be part of our Howard Lodge family and to know that you all felt happy with Mum's care here means so much.

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Review of
Howard Lodge Care Centre
from Linda N (Daughter of Resident) published on 4 March 2024

Submitted via Website • Report

Overall Experience

Our mum has been on Poppy Hamlet for just over a year and in that time has thrived. When she arrived she was in a very fragile state both physically and mentally but now is a completely different person. All friends and relatives have commented on how well she now is and mum says she is so lucky to

be there and so glad we found this home (which was highly recommended to us by a friend). All staff are outstanding and go the extra mile and we are always warmly welcomed by everyone. We would highly recommend this home.

Reply from Lin Kirby, Manager at Howard Lodge Care Centre

Thank you so much for such a lovely review, it really is appreciated by us all and makes everything we do worthwhile knowing our residents and their families feel happy, safe and welcome. Mum is such a lovely day with a quick wit, it is always a pleasure having a chat with her and a joke too. I know we say all the time about our "Howard Lodge Family", this is how we all truly feel and it means so much that mum and you all are part of our family. Thank you.

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Review of
Howard Lodge Care Centre
from Jacqui M (Daughter of Resident) published on 1 February 2024

Submitted via Website • Report

Overall Experience

Dad has been at Howard Lodge for nearly a year and throughout, we have nothing but praise. The care and attention he receives is second to none. We as a family know and take much comfort in knowing that he is in a safe and happy environment. Sadly we are unable to care for him and his specific needs

at home but are grateful that everyone at Howard Lodge look after him as one of their own family and we believe he could be in no better place. I visit most days and all the staff bar none, whatever their role or responsibility know Dad by name and are always happy and friendly, not just with residents and visitors but with each other, which speaks volumes. Dad can be challenging both with his physical and mental needs but watching the staff with him warms my heart as their training, patience, natural caring passion and personal touch works wonders. Seeing Dad interact with everyone is priceless and we can relax knowing Dad is safe, cared for and happy in his new ‘ home from home’.

Reply from Lin Kirby, Manager at Howard Lodge Care Centre

Thank you so very much for such a lovely review, it really is appreciated by us all. I know we say "Our Howard Lodge Family" this is how we all truly feel, you, dad and your brothers really are a part of our family and it is lovely seeing Dad being able to be himself, he may be a grumpy old man at times, but we do love this about him and his cheeky smile of course. We are very proud to work with such a great team and have the support of such lovely families, thank you.

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Review of
Dudbrook House
from Ian J (Brother of Resident) published on 29 January 2024

Submitted via Website • Report

Overall Experience

My brother who’s not the easiest person to get on with was transferred from another care home, he was very unhappy there and spent most of his days in his room plus the staff were not very nice.
My wife was under the care of Dudbrook's sister home who we just can't praise enough for their care and

compassion when we heard that Dudbrook, the new Dudbrook had vacancies.
My niece and I were bold over by the facilities on offer and the compassion of the staff and we were so happy to get him a placement.
He’s been there a couple of months and the change in him is just lovely to see, no longer stuck in his room he’s loving life being part of the Dudbrook family, it gives us, his family, so much joy to see him on social media having fun being stimulated and receiving wonderful care.
Thank you all the team at Dudbrook, we can’t praise you enough.

Reply from Kerry Toulson, Manager at Dudbrook House

Thank you so much for taking the time to write this lovely review for Dudbrook House. It will be shared with all the staff.
It has been a pleasure to see the transformation in your brother in a short space of time and watching him enjoy the new relationships he has built with staff and other residents.
Thank you once again.

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Review of
Howard Lodge Care Centre
from S N (Daughter of Resident) published on 26 January 2024

Submitted via Website • Report

Overall Experience

Moved Mum here from another local care home. This home has everything you need to assure you that your loved one is looked after. The communication, care and attention are second to none, thank you Howard Lodge.

Reply from Lin Kirby, Manager at Howard Lodge Care Centre

Thank you so very much for such a lovely review, it is very much appreciated. Mum is so lovely, she has such a lovely character and soon settled into our Howard Lodge Family. We are very proud to be part of a great team of staff and it means so much that our relatives feel welcome when they visit.
Thank you.

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Review of
Howard Lodge Care Centre
from Ray T (Husband of Resident) published on 25 January 2024

Submitted via Website • Report

Overall Experience

My wife has been at Howard Lodge for five years and I don’t think I could have found anywhere better for her.
In that time she has been very well looked after and I can’t say enough good words about the staff who go above and beyond in seeing that Gene is well looked after and happy in the surroundings.
All

the staff are dedicated to their jobs and all go around with a smile on their face which makes the residents feel happy.
I visit three times a week and I am always welcomed with a smile from all members of staff.
I wouldn’t hesitate to recommend this care home to anyone wanting their loved ones to receive the best of care.

Reply from Lin Kirby, Manager at Howard Lodge Care Centre

Thank you so much for your lovely review, it really does mean so much to us all. It is great to see "the boys' club" together and so nice that you feel welcome. You were all such a support to us during Covid and I know we say our "Howard Lodge family" this is how we all genuinely feel.
To be a part of your wife's life and yours is important to us all, she is a lovely lady, and a pleasure to care for.
We could not do what we do without the support and understanding of our relatives and we thank you for that.

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Review of
Howard Lodge Care Centre
from Kim P (Daughter of Resident) published on 25 January 2024

Submitted via Website • Report

Overall Experience

My mum has been a resident of Howard Lodge since May 2020. We, unfortunately, had to make a quick decision to move Mum into care for her own safety, but under very difficult circumstances due to the fact the country was in Covid lockdown, and with Mum's dementia she didn't understand what was going

on.
The manager and the team helped make this process as bearable as they possibly could, and went above and beyond to support both mum and the family during this stressful time.
Howard Lodge itself is kept in very good condition, being painted and repaired when needed. Housekeeping overall throughout the home is excellent.
The staff are very keen to keep the residents entertained and happy, with a full calendar of events taking place every year.
We really cannot recommend this home enough, I wouldn't even consider putting my mum, or any other relative anywhere other than Howard Lodge.

Reply from Lin Kirby, Manager at Howard Lodge Care Centre

We hope you are well. Thank you so very much for such a lovely review and for having faith in us all. Mum and you all are part of our Howard Lodge family and it is a pleasure to be able to be part of Mum's life. She is lovely and absolutely loves being with you all, it is lovely to know that you are happy with the care we provide. Your feedback is appreciated by us all. Thank you.

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Review of
Howard Lodge Care Centre
from Vanessa G (Daughter of Resident) published on 23 January 2024

Submitted via Website • Report

Overall Experience

My mum has been at Howard Lodge coming up to three years. I can only say good things about the home, the facilities are very good, but most importantly, the actual carers are very good. There are lots of activities going on, and the personal touch is second to none. I would and have recommended this

home, and those people I have recommended are very happy.

Reply from Lin Kirby, Manager at Howard Lodge Care Centre

Hi Vanessa, thank you so much for such a lovely review and for being a great ambassador for Howard Lodge; we feel very proud to know that our families recommend our home and means so much to us all.
It is an honour to be part of Mum's life; she is such a part of our Howard Lodge family as you all are. It is lovely to see her spirit and how happy she is when you all visit; her family means so much to her. Your lovely feedback is really appreciated by us all and means so much.

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Care Homes Owned by St Michael's Homes Ltd in Essex

St Michael's Homes Ltd Locations in Essex (2)

St Michael's Homes Ltd Reviews in Essex (81)

Dudbrook House

Howard Lodge Care Centre

Howard Lodge Care Centre

Howard Lodge Care Centre

Howard Lodge Care Centre

Howard Lodge Care Centre

Howard Lodge Care Centre

Howard Lodge Care Centre

Dudbrook House

Dudbrook House

Howard Lodge Care Centre

Dudbrook House

Howard Lodge Care Centre

Howard Lodge Care Centre

Howard Lodge Care Centre

Dudbrook House

Howard Lodge Care Centre

Howard Lodge Care Centre

Howard Lodge Care Centre

Howard Lodge Care Centre

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