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Care Homes Owned by Abbey Healthcare in Cambridgeshire

9.5 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Abbey Healthcare in Cambridgeshire

Only the locations & reviews in Cambridgeshire for Abbey Healthcare are showing below.

View the details of all 16 locations (with 853 reviews) owned by Abbey Healthcare

Abbey Healthcare Locations in Cambridgeshire (2)

 

2 Care Homes owned by Abbey Healthcare in Cambridgeshire

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Primrose Hill Care Home

Thames Road, Huntingdon PE29 1QW 

9.8 21 reviews
"Following a stroke and an extended period in hospital, my father was transferred to Primrose Hill in Huntingdon. From the moment he arrived…"   Read all 21 reviews
Location Type Care Home

Primrose Hill Care Home takes pride in providing a a service that focuses on great care. The care home is located a residential area very close to the town centre in the historic town of Huntingdon, with excellent road and public transport links. The… Read more about Primrose Hill Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Sensory Impairment
  • 60 Rooms from £1,400 / week
Cromwell House Care Home

82 High Street, Huntingdon PE29 3DP 

9.7 30 reviews
"My husband was cared for with great kindness and dignity. Visitors felt welcomed and when I stayed with my husband the night before he…"   Read all 30 reviews
Location Type Care Home

Cromwell House Care Home, the birthplace of Oliver Cromwell, is steeped in the Cromwell family history, whilst conveniently located in a prominent position, with excellent road access and public transport. There is always a warm welcome from the… Read more about Cromwell House Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 66 Rooms from £1,300 / week

Abbey Healthcare Reviews in Cambridgeshire (51)

9.5
Abbey Healthcare has a Group Review Score of 9.5 (9.491) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Abbey Healthcare must have a Review Score.

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Review of

Primrose Hill Care Home

from S B (Son of Resident) published on 17 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Following a stroke and an extended period in hospital, my father was transferred to Primrose Hill in Huntingdon. From the moment he arrived he was treated with compassion and respect. All the staff I met were amazing and made my dad comfortable and managed his end of life care with great care and allowed
him to maintain his dignity. I cannot fault anything about the home. Myself and my family will be forever grateful for everything they did for dad and us at a very difficult time.

Reply from Amanda Favell, General Manager at Primrose Hill Care Home

Thank you so much for your kind words, this means so much to the home and staff.


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Review of

Primrose Hill Care Home

from J B (Friend of Resident) published on 6 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been visiting my friend for some while now and what has struck me at every visit is the caring staff. From management to cleaning staff, they have been friendly and helpful. Through good and bad times (my friend has dementia) they have provided support and quite a few laughs. They also keep me
informed about my friend.

Reply from Amanda Favell, General Manager at Primrose Hill Care Home

Thank you so much for the wonderful review. We are so happy you have confidence in the home for your friend. This means a lot to the staff.


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Review of

Primrose Hill Care Home

from Kelly C (Niece of Resident) published on 21 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Had a lovely afternoon with tea and cake at Primrose Hill Care Home. We had a lovely quiz with one lovely member of staff who made us all laugh, the residents had a blast. We had beautiful cakes, made by the chef. This care home is so warm and caring. My auntie absolutely loves it there, I can't wait
for the next one.

Reply from Amanda Favell, General Manager at Primrose Hill Care Home

Thank you so much for the wonderful reviews. We are so happy you enjoy all we do and love you attending all you can for your loved one. Thank you again.


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Review of

Primrose Hill Care Home

from Shelley C (Sister of Resident) published on 21 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Myself and family went to a games afternoon with coffee, tea and cakes, home is now putting this on every Wednesday for all. What an afternoon we all had such a laugh. Everyone had a good time, all the staff were very helpful. The entertainment officer was brilliant with the residents and the chef made
such lovely cakes and biscuits. I would highly recommend this care home to the elderly. Well done everyone. Many thanks.

Reply from Amanda Favell, General Manager at Primrose Hill Care Home

Thank you so much for the wonderful review. We are so happy you enjoy all we do and love you attending all you can for your loved one. Those cakes are so tasty too! Thank you again.


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Review of

Cromwell House Care Home

from Margaret H (Wife of Resident) published on 30 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was cared for with great kindness and dignity. Visitors felt welcomed and when I stayed with my husband the night before he died, I also was cared for with numerous cups of tea and biscuits. Any queries were dealt with. Care was taken trying to find my husband something he was able to eat.
Overall a wonderful service. Thank you.

Reply from Carol Slater, Home Manager at Cromwell House Care Home

Thank you so much for your kind words, it was a pleasure to care for your husband and I will ensure that your feedback is shared with the team. With kindest regards, Cromwell House Team.


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Review of

Primrose Hill Care Home

from R C (Relative of Resident) published on 5 September 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Amazing entertainment, food was lovely and homemade (well done chef), great raffle and prizes from people that donated. Would have been nice if family members could have drinks provided for next time. Can't wait for another entertainment day with the residents.

Reply from Amanda Favell, General Manager at Primrose Hill Care Home

Thank you R for a lovely review. I am so pleased you had a wonderful day & we certainly did too. I am so sorry you didn't have the opportunity to have a drink whilst here, we had jugs of Pimm's with the BBQ set up, we had a juice station set, a fresh cold water cooler and in the dining room we have the coffee/hot chocolate machine. We will keep you updated on our next entertainment day and would love you to join us again.


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Review of

Cromwell House Care Home

from Steven A (Son of Resident) published on 31 October 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely home, all aspects of the home are really nice. All staff are good at what they do, from the carers to the cleaners. Very friendly, helpful staff, nothing is too much for them.

Reply from Sylvia Duz, Home Manager at Cromwell House Care Home

Thank you Steven for taking the time to leave the team positive feedback. All reviews are really appreciated by the team. Kind regards.


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Review of

Cromwell House Care Home

from C K (Daughter of Resident) published on 11 September 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are extremely caring, kind, gentle and extremely friendly. I am, without fail, welcomed warmly on each visit with a clear awareness of who I am and who I am visiting - this is of great value to me personally. My father has advanced dementia and displays verbal and physical aggression in his
behaviour, which the staff cope with brilliantly! My only slight issue is that there are not always carers available to help and it may take a while for them to be free from other tasks - this is no complaint on them as they are constantly busy. Staffing, I appreciate, is a difficult balance.

Reply from Sylvia Duz, Home Manager at Cromwell House Care Home

Good afternoon,


Thank you for your feedback, all feedback is greatly appreciated and enables us to review any concerns and improve our services. I will ensure I share your kind feedback with the staff. If you would like to discuss your concern further I would be happy to meet with you to discuss.


Kind regards Sylvia and the team


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Review of

Cromwell House Care Home

from A K (Daughter of Resident) published on 8 September 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum went for respite and was looked after so well. She had two lovely weeks and was really happy and enjoyed her stay. Lovely, clean establishment and all the staff were so lovely and friendly. Thank you for looking after Mum.

Reply from Sylvia Duz, Home Manager at Cromwell House Care Home

Thank you for your review. All feedback is welcomed and will be shared with the staff. We hope to see you both again soon.


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Review of

Cromwell House Care Home

from Barry H (Relative of Resident) published on 4 September 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This was our first and surprise visit to see an aunt of my wife. We were delighted with the home which is light and airy and a pleasure to spend time in. The staff were all friendly and welcoming as well as attentive. We really enjoyed our visit and will be back! Our aunt was in far better shape than
we expected which is in no small measure to the care and attention you give her. Keep up the good work and thanks.

Reply from Sylvia Duz, Home Manager at Cromwell House Care Home

Thank you Barry for taking the time to submit a review. All feedback is really appreciated by myself and the team. I will ensure your lovely comments are shared with them and we look forward to seeing you again.


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Review of

Cromwell House Care Home

from Patricia U (Sister of Resident) published on 11 August 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everybody is very kind and friendly, as I am visiting my sister on a regular basis so have got to know the staff. Easy access for parking and always space.

Reply from Sylvia Duz, Home Manager at Cromwell House Care Home

Thank you for taking the time to complete a review. All feedback is appreciated and shared with the team. Kind regards, Home Manager.


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Review of

Cromwell House Care Home

from J C (Wife of Resident) published on 9 August 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very pleased. Home does not look like an institution. Very happy with the care and environment. Staff very respectful and helpful. Very happy with the third floor environment.

Reply from Sylvia Duz, Home Manager at Cromwell House Care Home

Thank you for taking the time to submit a review and your kind words. These will be shared with the team. All feedback is taken seriously and helps the homes team to recognise and improve our services further.


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Review of

Cromwell House Care Home

from S S (Daughter of Resident) published on 9 August 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother seems very happy here.

Reply from Sylvia Duz, Home Manager at Cromwell House Care Home

Thank you for your review and the 5 star reviews for all sections. Your feedback will be shared with the team.


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Review of

Cromwell House Care Home

from Becky S (Daughter of Resident) published on 30 June 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum came to Cromwell House Care Home for end-of-life care. She was only at the home for 3 weeks but was treated with care, compassion and dignity from day one until the very end. Mum's feelings and needs were considered until her last hours. We were always treated with kindness and consideration when
visiting and continually updated on Mum's health and treatments. It was a difficult situation made better by the wonderful staff.

Reply from Sylvia Duz, Home Manager at Cromwell House Care Home

Thank you for your kind words, It has been a pleasure meeting you and other family members, albeit for a very short time. I will endeavour to share your lovely comments with the team.


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Review of

Cromwell House Care Home

from J P (Wife of Resident) published on 29 June 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you Cromwell House Care Home for looking after my wife whilst she was with you, everybody was caring and helpful. The carers made regular visits day and night. 'Thank you', 5-star service.

Reply from Sylvia Duz, Home Manager at Cromwell House Care Home

Thank you so much for your lovely comments, it was a pleasure to meet you and your family. I will ensure your kind comments are shared with the team.


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Review of

Cromwell House Care Home

from Janet W (Sister of Resident) published on 20 June 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Since my brother has been at Cromwell House Care Home in February 2022, his health and mental well-being have improved immensely. He can now walk on his own with a walking aid and can wash himself and dress at times. The diet he enjoys has played a big part in his improvement. He is happy and talkative
and obviously enjoys his surroundings and the very caring staff.

Reply from Sylvia Duz, Home Manager at Cromwell House Care Home

Thank you for your lovely comments which have been shared with the team. It has been a real pleasure watching your brother achieve his ambitions and become more independent and confident in himself over time.


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Review of

Primrose Hill Care Home

from M W (Grandson of Resident) published on 15 June 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My nan is in Primrose Hill Care Home. I visit every week. I have found the staff amazing and caring. I have no worries about leaving my nan in such caring hands.
I'm not allowed to ay names but there is one small lady who looks after my nan and she is amazing with my nan. Very caring and very genuine.
Thank you to everyone at Primrose Hill.

Reply from Amanda Favell, General Manager at Primrose Hill Care Home

Thank you so much for the review this means so much to the team here at Primrose, I will pass on the lovely comments.


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Review of

Cromwell House Care Home

from Judith A (Daughter of Resident) published on 21 May 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We as a family are so happy that we chose Cromwell House Care Home. Our mother has received excellent personal care from the loving and caring staff who go out of their way to assist with her care and also make sure that we are fine too. We feel they have accepted us into their family. The staff are
loving and caring at all times and very attentive to her needs. The home is clean and is currently being refurbished. We as a family cannot fault this care home. My mother's room is also very clean and newly decorated, with new curtains, there is a comfy chair and ensuite in the room. I as a daughter feel safe leaving my mother to go home. The staff are so beautiful and caring which is so very reassuring when putting and leaving a loved one in a care home.

Reply from Sylvia Duz, Home Manager at Cromwell House Care Home

Thank you so much Judith for taking the time to acknowledge the team and how caring, supportive and hard working they all are. Your comments have been greatly received by the team.


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Review of

Primrose Hill Care Home

from Christopher A (Husband of Resident) published on 19 May 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I can't find anything to complain about. Staff and management - very polite and helpful. My wife is being cared for very well - which makes me fee very confident she is there.

Reply from Amanda Favell, General Manager at Primrose Hill Care Home

Thank you for the kind review, this means a great deal to the home and staff. We are all happy your wife has settled in with us.


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Review of

Primrose Hill Care Home

from Sheila M (Daughter of Resident) published on 10 May 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been resident here for nearly 6 years, through varying stages of dementia. She has been very well cared for at this home. Staff have been inclusive and respectful in terms of involving the family in her care. They were especially good through COVID, ensuring regular video contact and updated
on her condition regularly too. I recommend them for their care and consideration.

Reply from Amanda Favell, General Manager at Primrose Hill Care Home

Thank you so much for the review Sheila, all at Primrose really appreciate the kind words.


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Awards / Recognitions (6)

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