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Care Homes Owned by Brendoncare Foundation in West Sussex

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9.5 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Brendoncare Foundation in West Sussex

Only the locations & reviews in West Sussex for Brendoncare Foundation are showing below.

View the details of all 12 locations (with 356 reviews) owned by Brendoncare Foundation

Brendoncare Foundation Locations in West Sussex (2)

 - Browse 2 Care Homes and Extra Care Housing owned by Brendoncare Foundation in West Sussex
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Brendoncare Stildon
Dorset Avenue, East Grinstead RH19 1PZ 
9.7 58 reviews
Brendoncare Stildon, East Grinstead, West Sussex
"My mum was welcomed warmly into Brendoncare Stildon, having fallen at home a few weeks eariler. She was in pain due to tendonitis, but soon…"   Read all 58 reviews
  • from £1,742 / week
  • 32 Rooms
Location Type Care Home

Only a short distance from historic East Grinstead’s town centre, Brendoncare Stildon comprises a 32 bedroom care home and 11 adjoining extra care apartments. Residents can either stay on a permanent ... Read more

Older Person Care Permanent Care Respite Care
  • Nursing Care
Brendoncare Stildon Mews
Dorset Avenue, East Grinstead RH19 1PZ 
3 reviews
Brendoncare Stildon Mews, East Grinstead, West Sussex
"My brother and I looked at several homes in West and East Susses before deciding on Brendoncare Stildon Mews - was a clear stand-out home.…"   Read all 3 reviews
Location Type Extra Care Housing

Stildon Mews is a purpose-built development of 11 two-bedroomed apartments set in the grounds of Brendoncare Stildon care home. Extra care housing enables people to continue leading active, ... Read more

Brendoncare Foundation Reviews in West Sussex (61)

9.5

Brendoncare Foundation has a Group Review Score of 9.5 (9.472) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Brendoncare Foundation must have a Review Score.

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Review of

Brendoncare Stildon

from V N (Daughter of Resident) published on 5 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum was welcomed warmly into Brendoncare Stildon, having fallen at home a few weeks eariler. She was in pain due to tendonitis, but soon received the medical care she needed and had a very comfortable room with walk in shower. The staff were friendly and approachable, mum made some friends there
over the four weeks and joined in the many daily activities. The respite care was just what she needed.
Reply from Katy Miller, General Manager at Brendoncare StildonThank you so much for your kind words. We're delighted to hear that your mum felt well cared for during her stay with us. It's especially lovely to know she was comfortable, made friendships, and enjoyed the activities on offer.
Your feedback means a great deal to our team, and we're so pleased we could provide the respite care your mum needed.
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Review of

Brendoncare Stildon

from O T (Daughter of Resident) published on 23 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our father was admitted to Stildon nursing home after a month in hospital following a severe stroke. We always dreaded the day that this might happen to our fiercely independent dad. Right from the start the family felt reassured by the warm friendly attitude of all the staff. Combined with the professionalism
of the nurses we knew we had found somewhere special. The personalised care supervised and coordinated by a designated lead nurse ensured that dad had the best support and comfort possible until he died peacefully a month later. Highly recommended.
Reply from Katy Miller, Home Manager at Brendoncare StildonThank you for your kind and thoughtful review. We are honoured that you trusted us with your father's care and are pleased that our team were able to provide reassurance, comfort and dignity during such a difficult time. Your feedback means a great deal to us - thank you for your recommendation.
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Review of

Brendoncare Stildon

from J Q (Friend of Resident) published on 29 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My friend was admitted to Stildon Lodge E. Grinstead, for end of life care. We were very happy with the level of care she received. She was treated with dignity and respect.The staff were professional but kind and accommodating.The home was kept to a very high standard.They definitely made a bad situation
more bearable.
Reply from Katy Miller, General Manager at Brendoncare StildonThank you so much for taking the time to leave such a kind review. We are really pleased to hear that your friend received compassionate and dignified care during her time at Stildon. Our team works very hard to ensure residents feel safe, respected and supported, particularly at such an important time, and your feedback means a great deal to us. We're glad we could provide comfort and support to both your friend and those close to her.
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Review of

Brendoncare Stildon

from Belinda S (Daughter of Resident) published on 22 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been very well cared for, the staff are lovely.
Great menu and food.
Importantly, communication has been amazing. Thank you.
It was a good experience for my mum and allowed my dad to recieve the hospital treatment he needed and time to recover.
Reply from Katy Miller, General Manager at Brendoncare StildonThank you for your kind feedback. We are so pleased to hear that your mum was well cared for and that communication and support for your family made a positive difference during this time. Thank you for taking the time to share your experience.
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Review of

Brendoncare Stildon

from K G (Son of Resident) published on 28 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is the second time Mum has stayed at Stildon Brendoncare, she was very happy & content.
The staff were very pleasant with nothing being to much trouble, with the reassurance off her eating three meal's a day.
Mum was very well looked after which is also peace of mind, knowingly she is safe
& well.
Thank you to all the staff.
Reply from Katy Miller, General Manager at Brendoncare StildonThank you for your kind review. We're delighted to have welcomed your mum back to Stildon and pleased to know she felt happy and well cared for during her stay with us. It's lovely to hear that our team made her feel comfortable and supported. We really appreciate your feedback.
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Review of

Brendoncare Stildon

from Joanne L (Daughter of Resident) published on 12 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father came to Stildon after a long hospital stay. He was here for 16 weeks I cannot praise this home enough. The care from when you walk in the door, through to carers, nurses, maintance, cleaners, managers was second to none. My dad passed peacefully surrounded by love. You guys are angels. We
thank you.
Reply from Katy Miller, General Manager at Brendoncare StildonThank you for your heartfelt review. It was a privilege to care for your father, and we're so pleased to know you felt supported by the whole team. We are grateful we could be there for your father and your family during such an important time.
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Review of

Brendoncare Stildon

from A G (Daughter of Resident) published on 5 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to thank all the staff at Stildon from Care Home Manager to Admin Staff and all those who deliver close care to my Mum, who lives in The Mews. The admin staff have been brilliant recently as I have been bombarding them with questions and they are so quick to respond!
Reply from Katy Miller, General Manager at Brendoncare StildonThank you so much for your kind words. We're pleased to hear you felt supported by our team. It is always our aim to provide reassurance and make things as smooth as possible for residents and families, so it is lovely to know that this has made a difference to you and your mum.
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Review of

Brendoncare Stildon

from Lisa H (Daughter of Resident) published on 31 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We used Brendoncare Stildon for two weeks respite after a hospital stay for Mum. We found the home ourselves as the ones that had come recommended from the hospital team were not suitable. The staff were very welcoming and Mum was made to feel comfortable. The room was en-suite and spacious, clean and
warm. Staff were friendly, meals delicious and lots of choices, activities every day if Mum wished to participate. Although it was only a short stay, I would not hesitate to use the home again.
Reply from Katy Miller, General Manager at Brendoncare StildonThank you for taking the time to leave such a lovely review. It's wonderful to hear that your mum enjoyed her stay here and we enjoyed her company.
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Review of

Brendoncare Stildon

from James W (Stepson of Resident) published on 23 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
There was no question of which local care home to choose for my stepfather as staff at Brendoncare Stildon had lovingly cared for my wife's mother, father and aunt. At least eleven of the staff from seven or more years ago are still there! Excellent evidence of a happy place. The staff cared for my
stepfather wonderfully well and enabled him to enjoy his 101st birthday!
Reply from Maria Thomas, Administrator at Brendoncare StildonThank you for this beautiful review, it was a pleasure to care for your stepfather and an honour to have been involved with so many of your family members. We are very proud of our colleague retention and I'm sure that you were all happy to see such familiar faces at a difficult time. Celebrating a 101st birthday is a privilege and I'm so pleased that we could be involved and make the day extra special.
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Review of

Brendoncare Stildon

from Karen C (Daughter of Resident) published on 17 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum came to Brendoncare Stildon in November 2023 at the age of 96, after a three-month stay in hospital. The care, consideration and love shown to my mum and to me and my family has been outstanding. All the staff, the cleaners, maintenance, reception, cooks, activity coordinators and managers, are
all so friendly and caring and Mum feels so at home there. As time has gone on, Mum is not so able to join in as much as she did but the staff always check in on her frequently and stop for a chat, they go above and beyond. My sister and I and all the family are so pleased that we found Brendoncare Stildon and would definitely highly recommend them.
Reply from Louisa White, Deputy Manager at Brendoncare StildonThank you very much for this lovely review, our team enjoys your mum's sense of humour and are happy to spend time with her. It is always a pleasure when your family visits. Thank you, again, for your kind words.
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Review of

Brendoncare Stildon

from Nigel E (Son of Resident) published on 17 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father moved into one of the supported Mews flats just over two years ago. The flat was light and airy, with everything he needed to be self-sufficient while providing the confidence that help would be available if ever needed. From that start, all the staff were welcoming and attentive and Dad immediately
felt at home in this happy and caring environment.
Recently, after a short stay in hospital resulting in a terminal prognosis, the admin staff went out of their way to facilitate his discharge back to a palliative care room at Brendoncare Stildon. Dad was so pleased to be able to return to the place where he felt so loved and cared for and the nursing staff were superb in ensuring he remained comfortable and peaceful in his final days. I cannot thank everyone enough for their professionalism, kindness and concern - both for Dad and for the family - throughout this period and would not hesitate to recommend Stildon.
Reply from Louisa White, Deputy Manager at Brendoncare StildonYour dad was an absolute gentleman and it was always a pleasure to spend time with him. We were so happy that we could support him and yourselves at the end of his life, it was a privilege to know him. He will be greatly missed, thank you for the beautiful review.
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Review of

Brendoncare Stildon

from Anthony B (Son of Resident) published on 14 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Having viewed several nursing homes, we chose Stildon for my Mum as the staff we met were friendly and helpful, the room on offer was bright and clean, and the services and facilities seemed ideal. My, 100-year-old, Mum has been there for almost a year now and I have had no cause to regret the decision.
The staff are cheerful, efficient and helpful. Mum's room is kept clean and we were able to personalise it with some of her possessions. She has food intolerances and difficulty eating but the chef has gone out of his way to tailor her menu to her needs. They arrange regular activities and entertainment which residents are encouraged, but not pressured, to join in with. All in all, I have no hesitation in recommending Stildon to anybody seeking a nursing or care home.
Reply from Louisa White, Deputy Manager at Brendoncare StildonThank you for your lovely review, it is a pleasure to have your mum here at Stildon and we always look forward to our little chats in the morning while delivering her newspaper. Your mum is very lucky to have such a caring son and we always appreciate your support of her care.
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Review of

Brendoncare Stildon

from A G (Daughter of Resident) published on 12 December 2024 Submitted via Website • Report
Overall Experience 3.0 out of 5
My dad was placed in this care home for end-of-life care. He was awarded CHC funding. My dad had already arrived at the care home and for some reason the funding was 'pending'. On arrival, the admin was very officious, uncaring and rude and demanded I pay £11,000 for the first month (I think) of care
and wanted to know details of how much Dad's home was worth. As you can imagine, this was very stressful on top of what I was dealing with. My dad was dying. I was heartbroken and she only cared about this payment and gave me a deadline for paying it. Lucky for me, the district nurse just happened to be visiting and she summoned the management who sorted it out. From that day on, the admin did not speak to me or acknowledge me. I had to walk past her office daily to get to my dad's room.
The care my dad received was excellent, the staff were very very kind and supported me too. The manager did help with the admin situation and could not have been more lovely.
Reply from Annie Burisky, General Manager at Brendoncare StildonI am so sorry your experience with our administrator was not as it should be and didn't meet the high expectations of the home at this very difficult time for you. I am glad that you felt I managed the situation in a positive way. I am delighted that you felt our end of life care was excellent. Your father was an absolute gentleman. I hope you can move on from this initial negative experience, I wish you peace at this time.
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Review of

Brendoncare Stildon

from Julie P (Daughter of Resident) published on 23 October 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
Mum came to Brendoncare Stildon in Nov 23 at the age of 94.
She was welcomed by everyone and we personalised her room to resemble her room at home as much as possible as well as the flowerbed outside her door where we planted a lot of her flowers from her own garden.
There is always some sort of activity
but Mum chose to have lunch with everyone and then enjoy her afternoon in her room watching all the quizzes on the TV. But enjoyed any special parties, fetes, singers and really enjoyed a day at the races this year.
Mum was taken ill in September and admitted to hospital and told everyone she just wanted to get back to her lovely home.
When we knew it was the end of life, we just wanted to get her back to have her final days at the home but she was too ill to move and she passed away 30 hours later.
So thank you Stildon for making a very hard emotional time of putting Mum in a home a lot easier for us and for caring and loving Mum the way that you did.
Reply from Annie Burisky, Home Manager at Brendoncare StildonThank you so much for this beautiful review, we are so glad your mum enjoyed living with us, we certainly enjoyed her company. She always was very interested in everything and everyone around her. She will be missed.
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Review of

Brendoncare Stildon

from Sarah C (Daughter of Resident) published on 9 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad went to Stildon for end-of-life care. He had already stayed there for a few weeks respite earlier this year and the staff welcomed him and our family back as old friends. Dad was treated with such kindness and compassion in his last days, nothing was ever too much trouble. The nursing staff made
sure he was free of pain and was comfortable. The manager always made time for a chat and made sure I was informed of what was happening with Dad's care. He came into Stildon from the hospital - where it was very busy and noisy - to the peace and tranquility of Stildon and it was as if he could finally relax and he slipped away peacefully and with dignity.
I have nothing but praise for the support I received from all the staff after Dad died. I would recommend Stildon to anyone looking for a friendly, caring, and homely place to look after their loved ones.
Reply from Annie Burisky, Home Manager at Brendoncare StildonThank you for this lovely review. As you know, your dad was a real gentleman and always had a twinkle in his eye. We are so glad we were able to provide a peaceful, safe place for him. Thank you for your kind words, we were very privileged to support you all through this sad time.
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Review of

Brendoncare Stildon

from K R (Son of Resident) published on 1 July 2024 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Mum appears to be very happy, especially now she is in her new room. She says most of the carers are extremely nice and considerate.
One thing that would be nice would be to have her own phone as she struggles using her mobile
Reply from Annie Burisky, Home Manager at Brendoncare StildonThanks for your kind words. Your mum has really settled downstairs. It is no trouble at all to provide a landline for your mum. I will call you and sort this out.
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Review of

Brendoncare Stildon

from Jules H (Daughter of Resident) published on 13 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother received end-of-life care at Stildon earlier this year and her/ our experience was exemplary.
From her very first hospital assessment and advising my Dad with all the paperwork in order to have her moved as quickly as possible; to the last few days of her life, the care and consideration
shown by all members of staff was wonderful.
Someone was always on hand to check whether Mum was comfortable or to provide a cup of tea and a smile for us all.
Mum spent the last few days of her life smiling and incredibly grateful to receive such caring, friendly, and dignified treatment.
Her room was spotless bright and spacious and felt like a home from home and the food was prepared fresh daily.
It was comforting for the grandchildren to visit a care home and to see residents full of life and laughter.
Thanks to the care at Stildon, Mum was able to end her days peacefully and contentedly; it did feel like a sanctuary to us all and made the experience easier to endure.
Reply from Annie Burisky, Home Manager at Brendoncare StildonThank you for this wonderful review. I am so glad that the entire team supported your lovely mum and family during this difficult time. At Stildon, we pride ourselves on the quality of end-of-life care we provide. Your mum was a truly inspirational woman who I can honestly say touched everyone with her dignity and beauty of spirit. Thank you sincerely for the privilege of supporting you all. Sending you all our warmest wishes
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Review of

Brendoncare Stildon

from G J (Daughter of Resident) published on 13 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother stayed at Bredoncare Stildon for two weeks' convalescence after a joint replacement.
When she arrived at Stildon, all the staff came to meet her, making her and us feel welcome. There were also some lovely, fresh flowers in her room which were much appreciated!
Mum said that all the staff,
from reception to cleaners, nursing and care staff, activity coordinators and managers, were friendly, kind, caring and always approachable. Mum enjoyed the meals and also the opportunity to eat in the dining room with other residents.
It was a relief to me and my brothers to know that Mum was being supported, especially initially with her personal care and at night.
Reply from Annie Burisky, Home Manager at Brendoncare StildonThank you so much for taking the time to review us. I am so glad that we were able to support your mum and give your family peace of mind. Thank you again.
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Review of

Brendoncare Stildon

from Pamela G (Daughter of Resident) published on 13 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was a resident of Brendoncare Stildon for over eight years. She was lovingly cared for all of this time with dignity and respect. Initially, she would be taken into the garden, to the dining room for meals and to the regular activities. In latter years, she became more bedridden but the staff
frequently popped in to see her and spend time just ‘with’ her.
Birthdays were always celebrated by on the on-duty staff singing happy birthday and a cake with candles. She adored the chance to hold the ducklings in the spring and being able to stroke my dog, Daphne, beside her on the bed. I was always greeted as a welcome member of the team and will miss the staff for their great company, support and cheerful attitude at all times. I cannot recommend Stildon too highly.
Reply from Annie Burisky, Home Manager at Brendoncare StildonThank you for your lovely words. It has been such a pleasure to care for your lovely mum and be part of your family as we helped to support you. You have been a wonderful advocate for Stildon over the years and we thank you from the bottom of our hearts.
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Review of

Brendoncare Stildon

from Sally L (Daughter of Resident) published on 12 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum went into Stildon for two weeks for some emergency respite care just before Christmas. The care she received in her opinion, and in ours, was excellent. The rooms are clean, bright and comfortable. The communal areas are bright, comfortable and homely. The staff are professional, caring, kind
and patient and treated her with dignity. We were made to feel welcome every time we visited. The nursing staff liaised with us and my mum’s GP regarding her condition and pain relief. A huge weight was taken off my shoulders knowing that she was being so well looked after. My mum chose not to join in activities but there seems to be a lot going on that she could have joined in with. And the food was really good too. All in all, I would recommend Stildon to anyone that is needing somewhere to go where they feel looked after and safe. The manager is very responsive and easy to chat to and the reception and admin staff are really helpful too.
Reply from Annie Burisky, Home Manager at Brendoncare StildonThank you for taking the time to write Stildon such a lovely and kind review. We are so glad that we were able to support your mum through a challenging time in her life and I am glad we could give you peace of mind. You were both a joy to welcome into the home. We wish you all the best.
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