Colten Care Ltd in Hampshire | 7 Care Homes

Review of
Court Lodge
from Josephine G (Daughter of Resident) published on 14 March 2025

Submitted via Website • Report

Overall Experience

My father was a resident for just over 3 years. His care was exceptional and he was very happy at the home. At his birthday party in November, the staff had decorated one of the lounges and many came in and sang happy birthday to him. He was taken ill on 21st December and I was informed. The ambulance

was called, but according to our wishes and a pre-arranged plan, he was not taken to hospital, but stayed within the familiar surroundings. My daughter and I sat with him Christmas Eve and Day and the staff were brilliant. It must be so hard for them encouraging other residents to enjoy the Christmas spirit, while being attentive, caring and so respectful to the dying and their relatives and it was obvious they too were affected by losing one of their family. He died peacefully early on Boxing Day and the nurses and carers were wonderful in how they looked after him and sympathised with us. He could not have wished for a more gentle end in the place he called home.

Reply from Rebecca Hannam, Home Manager at Court Lodge

Thank you for sharing such kind words about your father's time with us. It's lovely to hear how much he felt at home and how our team was able to support him, especially in his final days. We know this must have been a difficult time for you and your family, and we truly appreciate your comments about the care and compassion shown by our staff. Please know you're always welcome to visit or stay in touch, and we really appreciate you taking the time to share your experiences with us.

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Review of
Kingfishers
from M S (Resident) published on 10 March 2025

Submitted via Postal Card • Report

Overall Experience

The Kingfisher answers all my needs. I am 94 and am very grateful for the kindness and help I get from all the staff. I feel safe and happy. There is always some activity going on morning and afternoon, should I want it. Also the wonderful mini bus, the good food and lovely gardens. Thank you Kingfisher.

Reply from Zoe Mills, Home Manager at Kingfishers

We're so pleased to hear that Kingfishers is meeting all your needs and that you feel safe and happy here. Our team works very hard to provide the best care, and it's wonderful to know you appreciate their kindness and support. We're also glad you enjoy the activities, food, gardens, and minibus. Your piano playing brings so much joy to the other residents too! Thank you again for sharing your experience with us.

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Review of
St Catherines View
from J S (Wife of Resident) published on 7 March 2025

Submitted via Postal Card • Report

Overall Experience

On discharge from hospital my husband joined St Catherine's View in December 2024. Our family are very grateful for the care that he received and the support offered to us by all the staff.
Sadly, his time at St Catherine's was shorter than we had hoped, but during his stay we felt that he was in safe

and sympathetic hands and all the staff could not have been more helpful.

Reply from Vanda Baker, Home Manager at St Catherines View

Thank you for your kind words. We're so sorry for your loss and appreciate you taking the time to share your experience. Although your husband's time at St Catherine's View was shorter than hoped, we're glad to know you felt he was in safe and caring hands. Your lovely comments mean a great deal to us, and we're glad we could offer support to you and your family during this difficult time.

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Review of
Belmore Lodge
from David D (Husband of Resident) published on 28 February 2025

Submitted via Website • Report

Overall Experience

My wife was looked after in an exemplary manner for eight months. All her needs were met. So, despite her initial misgivings about being a care home resident had disappeared and she was very happy and contented. The nursing element of her care was well tailored to her needs and handled a few crises

most efficiently. I have nothing but praise for the staff and management.

Reply from Janie Wilkins, Home Manager at Belmore Lodge

Thank you for sharing your experience of Belmore Lodge. It's wonderful to hear that your wife felt happy and well cared for during her time with us. Our team works hard to provide tailored support, and we truly appreciate your kind words. I'll be sure to pass on your kind comments to the rest of the team at the home. Thank you once again.

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Review of
St Catherines View
from Ben J (Son of Resident) published on 19 February 2025

Submitted via Website • Report

Overall Experience

My elderly father fell and broke his hip in September and had a spell in hospital. Upon going home, it was clear that he was not going to manage and my brother and I were going abroad simultaneously. The decision was made to move dad into care and St Catherines was incredibly quick to assist with dad's

assessment being completed within 48 hours and his seamless move into his room 48 hours after that. The care and kindness that everyone at St Catherines View showed not just my dad but all of us at a very difficult time was outstanding. The level of care he received was exceptional and we always felt very comfortable that he was being well looked after. I will always be incredibly grateful for everything the team at St Catherines View did for my dad while he was there, you are all wonderful!

Reply from Vanda Baker, Home Manager at St Catherines View

Thank you for sharing your experience with us. We're so glad we could support your dad and your family during such a difficult time. Helping him settle in quickly, while ensuring he felt comfortable and well cared for, was a priority for us and we hope it brought you some peace of mind. It means so much to hear that you felt reassured by the kindness and dedication of our team. I'll be sure to pass on your kind words to everyone. Thank you once again, and we wish you and your family all the best.

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Review of
Court Lodge
from Fiona B (Daughter-in-law of Resident) published on 30 January 2025

Submitted via Website • Report

Overall Experience

There is never anything but a warm welcome from the staff and a genuine care for their residents. Plenty of activities to get involved in daily, and always a buzz of happiness. This is the third care home my mother in law has resided in and by far the best. It's such a blessing to know she is spending

her final years in such a warm, caring place and you never feel that anything is too much trouble. The decor, the food, the cleanliness and the staff really make it a fabulous place.

Reply from Rebecca Hannam, Home Manager at Court Lodge

Thank you for your kind review. We're delighted to hear that your mother-in-law is receiving such excellent care and enjoys the activities and welcoming atmosphere created by our team. I'll be sure to pass on your comments to them all. Thank you once again.

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Review of
Abbotts Barton
from Sue K (Regular Volunteer) published on 22 January 2025

Submitted via Postal Card • Report

Overall Experience

I have been visiting Abbotts Barton for over 3 years. It is by far the most caring and person-centred home from home. The activities are stimulating and fun. The staff work together to provide the best.

Reply from Dee Lovewell, Home Manager at Abbotts Barton

Thank you for your review of Abbotts Barton. We are incredibly grateful for the time and dedication you give as a volunteer here. It's wonderful to hear that you see the home as a place where everyone works together to provide the best experience for our residents. Thank you for everything you do to help make Abbotts Barton a special place.

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Review of
Belmore Lodge
from Paula T (Daughter of Resident) published on 10 January 2025

Submitted via Website • Report

Overall Experience

When my mother was given a terminal diagnosis she made the decision to leave her home and move to a care/nursing home knowing that she would need nursing care at some point in the not to distant future. Having been recommended Belmore Lodge by a friend I made an appointment to visit. It was the only

care home I visited, which says everything. I and subsequently my sister and our families were welcomed into Belmore and treated with kindness, respect and compassion. The end of life care my mother received was all we could have hoped for in such difficult circumstances. Losing her independence was her biggest challenge and staff approached her with sensitivity and genuine care, always listening to what she wanted and being led by her. Belmore Lodge is a professionally run and very well led care home with old fashioned values and a sense of pride in what they do. We as a family could never have imagined our mother in a care home and we consider ourselves very lucky to have found Belmore.

Reply from Janie Wilkins, Home Manager at Belmore Lodge

Thank you so much for sharing your experience at Belmore Lodge. It means a great deal to us to hear that we were able to provide your mother with the care and support she needed during such a difficult time. We're grateful to have been part of her journey and our doors are always open should you ever wish to visit. Thank you again for your kind words. I will be sure to pass them on to the rest of the team.

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Review of
Linden House
from G H (Husband of Resident) published on 16 December 2024

Submitted via Postal Card • Report

Overall Experience

From the welcome at reception to the fond farewell, one has the perception that all is well within.
Care staff do attend to my wife with patience and dedication and generally meet her needs as required.
I am happy to have my wife spend her final days in Linden House. She will be well looked after.

Reply from Priya Joseph, Home Manager at Linden House

Thank you for your review of Linden House. Our team works hard to create a kind and supportive environment, so it's very reassuring to hear that you feel your wife is well cared for and supported here. We truly appreciate your comments and thank you again for taking the time to share your feedback.

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Review of
Belmore Lodge
from Mary R (Friend of Resident) published on 2 December 2024

Submitted via Website • Report

Overall Experience

My friend was a resident for eighteen months. She decided she needed more care than she was able to give herself while living on her own.
She was a bright, intelligent lady and found the activities offered by the care home to be entertaining, varied and stimulating/
The grounds are beautiful to

sit in and enjoy nature and beautifully maintained.
All of the staff are friendly, welcoming and caring to both residents and visitors alike and the nursing care and food are exemplary.

Reply from Janie Wilkins, Home Manager at Belmore Lodge

Thank you for sharing your experiences of Belmore Lodge. We're so pleased to hear that your friend enjoyed her time with us, particularly the range of activities available, as well as the beautiful grounds we are so fortunate to have. It's wonderful to know that she felt part of daily life in the home. We truly appreciate your kind words about our hardworking team, as well as the care and attention they provided.

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Review of
Kingfishers
from Diane B (Next of Kin) published on 11 November 2024

Submitted via Postal Card • Report

Overall Experience

From the first time I visited Kingfishers to view for a very dear friend I was greeted with lovely smiley faces from everyone I met. Very impressed with everything I saw. I am very pleased with the care received.

Reply from Zoe Mills, Home Manager at Kingfishers

Thank you for sharing your lovely feedback about Kingfishers! We're so glad our team made you feel welcome, and it's great to hear you're pleased with the care your friend is receiving.

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Review of
St Catherines View
from Bruce M (Son of Resident) published on 1 November 2024

Submitted via Postal Card • Report

Overall Experience

The staff from the receptionist to the carers are always polite, friendly and helpful to my mother and me when I visit. Mum seems very happy and content at the home. I would like to thank all the staff for their work in looking after Mum.

Reply from Vanda Baker, Home Manager at St Catherines View

Thank you for sharing your experience at St Catherine's View. We're so pleased to hear that your mother feels settled and content in our home. Knowing she's happy here means a great deal to us, and your kind words about our team are really appreciated.

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Review of
St Catherines View
from Joanna E (Daughter of Resident) published on 25 October 2024

Submitted via Postal Card • Report

Overall Experience

I looked at several care homes prior to choosing St Catherines View. Immediately I was struck by a sense of family, love and happiness. The staff throughout my mother's time at the home have been professional, loving, caring and considerate. Whenever I dropped in my mum looked happy, well-turned out

and content. In her final days, both I and my brothers were overwhelmed by the warmth of all the staff and the tenderness they showed my mother. I highly recommend St Catherines.

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Review of
Court Lodge
from Jo C (Daughter of Resident) published on 24 September 2024

Submitted via Website • Report

Overall Experience

I cannot express enough the peace of mind and trust we as a family have in Court Lodge for looking after Mum when she comes for respite care. Not only do they care for their client, but they also care and respect their client's loved ones, always accommodating requests, excellent care, communication

and reassurance. Above all, it's the staff's exemplary standard of care and approach to clients that stands out, ensuring whilst Mum can't communicate well, she is always included and respected. Mum is greeted like a family member, and there is a warm, inviting and caring atmosphere. Thank you to all the staff who make our visits to Court Lodge feel safe, cared for and respected.

Reply from Rebecca Hannam, Home Manager at Court Lodge

Thank you for your review of Court Lodge. It's wonderful to hear that you and your family find peace of mind when your mum stays with us. We are committed to ensuring that both our residents and their loved ones feel valued and involved in every aspect of care. And it means a great deal to know that our team's approach, care, and communication provide the reassurance you need during her visits. Thank you again for your kind words.

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Review of
St Catherines View
from T D (Son of Resident) published on 29 August 2024

Submitted via Postal Card • Report

Overall Experience

My mother was a resident at St Catherines View dementia care home for 18 months until her recent death.
During that time and especially as her end neared, the care home staff were absolutely wonderful.
They showed her and our family lots of care and compassion and looked after Mum with genuine love

and affection.
We consider ourselves to be very lucky that Mum's last year or so was spent at St Catherines.

Reply from Vanda Baker, Home Manager at St Catherines View

Thank you for your kind comments. It was wonderful to have your mum as part of our community, and we feel privileged to have been a part of her life. It means a lot to us to know that our team at St Catherine's View was able to provide the care and support your mother and family needed, especially during her final days. We are truly sorry for your loss and send our deepest condolences.

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Review of
St Catherines View
from V S (Wife of Resident) published on 28 August 2024

Submitted via Postal Card • Report

Overall Experience

My husband spent an excellent few weeks at St Catherine's View. He was very well looked after by friendly, knowledgeable staff who always cared for him to the utmost of their ability. Excellent food, drink and services. The gardens always looked beautiful. Thank you to everyone for all their help and

support.

Reply from Vanda Baker, Home Manager at St Catherines View

Thank you for your review of St Catherine's View. We are delighted to hear that your husband's stay with us was such a positive experience. Our team works hard to provide the highest level of care and attention, so it's wonderful to hear that you felt he was well looked after. We're also very pleased to hear that you enjoyed our lovely gardens and found our food and services to be excellent. Thank you once again for your kind words.

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Review of
Abbotts Barton
from John P (Son of Resident) published on 14 August 2024

Submitted via Postal Card • Report

Overall Experience

My mother had a lovely, quiet, peaceful time at the home.
Thank you for everything.

Reply from Dee Lovewell, Home Manager at Abbotts Barton

Thank you for taking the time to leave a review of Abbotts Barton. We're very pleased to hear that your mother enjoyed a quiet and peaceful time with us. It was our pleasure to care for her, and we're delighted that we could make her stay comfortable. Thank you once again for your kind words.

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Review of
Abbotts Barton
from D S (Resident) published on 9 August 2024

Submitted via Postal Card • Report

Overall Experience

I have found all the staff very helpful and polite.

Reply from Dee Lovewell, Home Manager at Abbotts Barton

Thank you for your review of Abbotts Barton! We're delighted to hear that our team has been both helpful and polite. They work hard to create a warm and homely environment, making sure everyone feels part of our family here. Your kind words are appreciated and will be shared with the team.

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Review of
St Catherines View
from Nicholas G (Husband of Resident) published on 29 July 2024

Submitted via Postal Card • Report

Overall Experience

Very impressed with the level of cleanliness and care and the fact that all staff are totally approachable and eager to please. As my wife has slowly and inevitably deteriorated the care, compassion and kindness have increased. Bedding, clothes and hair are all spotlessly clean and always staff give

gentle reassurance using Christian names.

Reply from Vanda Baker, Home Manager at St Catherines View

Thank you so much for sharing your experiences at St. Catherine's View. We really appreciate your kind words that reflect a whole team approach to the care and support we provide for your wife. Ensuring that our residents are treated with the utmost dignity and respect and that all their care needs are met to the highest standards, is very important to us. From all the team, thank you once again for your kind words.

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Review of
Belmore Lodge
from Miranda G (Daughter of Resident) published on 26 July 2024

Submitted via Website • Report

Overall Experience

My mother passed away at the age of 96 after staying at Belmore Lodge for almost thirteen years. Throughout that time, the care she received was outstanding and the staff were unfailingly efficient, friendly and supportive. Over that time, the staff became her extended family and it was a great comfort

to us knowing she was so well looked after.
After her passing, the management and staff were very supportive in making all necessary arrangements and even arranged a commemorative tea for her after the funeral service. We were so touched to see how upset some of the staff were at her loss and a number of them came to the funeral or made a point of coming to pay their respects.
We would unreservedly recommend Belmore Lodge and its dedicated staff and thank them for making my mother's later years comfortable, enjoyable and safe.

Reply from Janie Wilkins, Home Manager at Belmore Lodge

Thank you for your kind comments. Your mother was a much-loved member of our Belmore family and is very sadly missed by the whole team. She had such a unique and fun personality and we have shared so many wonderful memories over the thirteen years she lived with us.

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Care Homes Owned by Colten Care Ltd in Hampshire

Colten Care Ltd Locations in Hampshire (7)

Colten Care Ltd Reviews in Hampshire (764)

Court Lodge

Kingfishers

St Catherines View

Belmore Lodge

St Catherines View

Court Lodge

Abbotts Barton

Belmore Lodge

Linden House

Belmore Lodge

Kingfishers

St Catherines View

St Catherines View

Court Lodge

St Catherines View

St Catherines View

Abbotts Barton

Abbotts Barton

St Catherines View

Belmore Lodge

Awards / Recognitions (10)

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