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Care Home Owned by Colten Care Ltd in Wiltshire

9.9 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Colten Care Ltd in Wiltshire

Only the locations & reviews in Wiltshire for Colten Care Ltd are showing below.

View the details of all 21 locations (with 2022 reviews) owned by Colten Care Ltd

Colten Care Ltd Locations in Wiltshire (1)

 

1 Care Home owned by Colten Care Ltd in Wiltshire

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Braemar Lodge

18/20 Stratford Road, Salisbury SP1 3JH 

9.8 96 reviews
"My mother has been at Braemar Lodge for over 2 and a half years now and I remain so happy with her care, as well as impressed with the…"   Read all 96 reviews
Location Type Care Home

Braemar Lodge is a purpose-built home located in the city of Salisbury. As well as providing five-star luxury accommodation, the home is conveniently situated just a short distance from the local shops and doctors surgeries. Residents enjoy companionship… Read more about Braemar Lodge

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Short Term/Respite
  • Palliative Care
  • Younger Adults
  • 95 Rooms from £1,677 / week

Colten Care Ltd Reviews in Wiltshire (96)

9.9
Colten Care Ltd has a Group Review Score of 9.9 (9.905) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Colten Care Ltd must have a Review Score.

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Review of

Braemar Lodge

from Debbie R (Daughter of Resident) published on 27 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Braemar Lodge for over 2 and a half years now and I remain so happy with her care, as well as impressed with the whole team, where - whatever their role - everyone feels committed, caring and involved. The recent move to the new wing was managed with thought, grace, empathy and
such patience and good humour - with no indication of the awkwardness and difficulty that staff themselves have experienced as they too adjusted. A very special place, and I recommend it.

Reply from Jackie Cash, Home M at Braemar Lodge

Thank you for your kind words about Braemar Lodge. It's been wonderful having your mother as part of our community for the past two and a half years. Knowing you're so happy with her care and the dedication of our team means a great deal to us. We're also pleased to hear you felt the recent move was handled smoothly. Thank you once again.


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Review of

Braemar Lodge

from S H (Son of Resident) published on 27 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The premises and staff are just fantastic. The staff show my mother so much love which is important at the grand age of 93. The move to the new building was stress-free. There is no better place for my mum to love. Safe and loved. 10 out of 10.

Reply from Jackie Cash, Home Manager at Braemar Lodge

Thank you so much for your kind words. We're so glad to hear that your mother feels safe and well cared for at Braemar Lodge. And it's wonderful to know that the move to our new building was a smooth experience. Thank you again.


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Review of

Braemar Lodge

from Anne C (Daughter of Resident) published on 27 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Of all the care homes we have visited Braemar Lodge is really the best. The staff are unfailingly kind, friendly and efficient. The rooms are beautifully appointed, very comfortable, light and airy, as are the public rooms. The meals are always tasty and varied. The nursing care is outstanding. All
in all, this feels like a home from home and a very special place for our Mother to end her days, We have every confidence in the staff and are grateful for its provision.

Reply from Jackie Cash, Home Manager at Braemar Lodge

It's wonderful to hear that Braemar Lodge has felt like a home from home for your mother and that you have such confidence in the care provided. Our team takes great pride in creating a warm, comfortable, and supportive environment, and your feedback means a great deal. I'll be sure to share your lovely comments with the rest of the team.


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Review of

Braemar Lodge

from Tim T (Son of Resident) published on 5 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My 102-year-old mum has been at Braemar Lodge for well over two years. Throughout that time, she has been extremely well cared for. Facilities and activities are excellent and the staff are brilliant. There are regular communications from the home which keep relatives in touch with what's going on.
All in all, we couldn't have expected or asked for a better home for Mum. Thank you.

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Review of

Braemar Lodge

from Catherine H (Daughter of Resident) published on 26 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum received outstanding palliative care during her stay at Braemar Lodge. Every member of the team treated her with the utmost care, dignity and respect. The nursing expertise was second to none and the care team were so kind, thoughtful and friendly. Her room was kept immaculate, food looked delicious
and laundry was super efficient. This is a superbly run care home, everyone plays their part to make it a really special place. Thank you from the bottom of my heart.

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Review of

Braemar Lodge

from Pamela D (Wife of Resident) published on 6 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As a wife of a patient, I found the care home extremely friendly, always cheerful, helpful and caring. I trusted them completely to look after my husband, who had broken his ankle and was in a cast. I could visit whenever I chose, also friends. Staff were always there and helpful. Excellent chef. It
was a two week stay. Happy to recommend the care home where my husband stayed to any of my friends.

Reply from Jackie Cash, Home Manager at Braemar Lodge

Thank you for sharing your review of Braemar Lodge. We're so happy to hear that you felt welcomed and that your husband received great care during his stay. Our team works hard to make the environment feel homely and we're glad you appreciated being able to visit whenever you wanted. Thanks again for your review.


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Review of

Braemar Lodge

from Rita E (Daughter of Resident) published on 18 September 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum passed away early this morning. She was 102 years. She lived in Braemar Lodge for nine months.
Thank you to each and every one of you who works there for the care, love and kindness you gave her.
What makes a good care home is the people that work in it. I can't thank you enough for the loving
care you gave to her right to the end. Thank you from the bottom of my heart.

Reply from Jackie Cash, Home Manager at Braemar Lodge

Thank you for sharing such kind words during this difficult time. It was an honour to care for your mum and to have her as part of our community here at Braemar Lodge. It means so much to hear that our team was able to provide the support and care she needed throughout her time with us. She will be deeply missed by everyone at the home. If there is anything further we can do to support you, please don't hesitate to contact us.


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Review of

Braemar Lodge

from Janet B (Resident) published on 9 July 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Having had to adjust to losing my independence and selling my home, I now consider myself lucky to be in what I think is the best care home in Salisbury. The food is excellent and the staff are wonderful, both caring and compassionate and understanding. The facilities are more than adequate for residents'
needs. Recreational activities are also well-catered for according to abilities and tastes. Obviously, every effort is made to keep residents happy and healthy, which is much appreciated.

Reply from Jackie Cash, Home Manager at Braemar Lodge

Thank you for your lovely feedback about your experiences at Braemar Lodge. We truly appreciate your kind words and are grateful for your high regard for our home. We understand that adjusting to life in a care home after significant changes can be challenging and we are delighted to hear how well you have settled into life here. Thank you, once again, for your kind words and sharing your experience with us.


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Review of

Braemar Lodge

from Caroline L (Respite Resident) published on 24 June 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Braemar Lodge was second to none. Everyone was delightful, kind and nothing was too much. This was all reflected in everything from delicious food to excellent care. We could not fault the home. It was the best care home I have ever been into.

Reply from Jackie Cash, Home Manager at Braemar Lodge

Thank you for your wonderful feedback about Braemar Lodge. We are delighted to hear that you found our home to be second to none and that our team's kindness and dedication shone through in every aspect during your stay, from the delicious food to the excellent care. Thank you for sharing your experience.


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Review of

Braemar Lodge

from Clare G (Daughter of Resident) published on 26 February 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Braemar Lodge went out of the way to welcome my mother and make her feel welcome. All staff are friendly, professional and treat everyone with dignity and respect. My mother had very specific dietary requirements and the catering manager tried very hard to make the meals appetising. If Mum refused a
meal, a replacement was brought immediately.
The nursing staff responded promptly to any concerns that I had about Mum's health. The care staff are very caring and professional. There was mutual love and affection shared during care. When Mum passed away, the staff treated me with care and compassion, the home is well-managed and well-led.

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Review of

Braemar Lodge

from Brenda W (Partner of Resident) published on 7 February 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My partner arrived at Braemar Lodge Salisbury on 22nd November 2023. Unfortunately, his health was not good and he died on 17th December 2024. The care and nursing given to him was excellent. Everyone who entered his room knocked and addressed him by name and talked to him, although after a short time
he was unable to reply. He was treated gently, expertly and with dignity. Everything was done to make him comfortable and free from pain. When I left him daily, I knew he was in good hands. Nobody patronised him. The manager obviously guides and inspires her team to do exactly what she states on the website.

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Review of

Braemar Lodge

from Harriet L (Daughter of Resident) published on 29 September 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother always seems happy and well cared for when I come.

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Review of

Braemar Lodge

from J G (Cousin of Resident) published on 22 September 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Braemar Lodge has been a very good choice of home for my cousin. Her care has been excellent and the staff who are looking after her are very attentive. Nothing is too much trouble. We can visit at any time and are met with smiling faces. There is a wide variety of food on offer and special diets
are also catered for and the meals look good. Communication is excellent and I am always informed when my cousin has had a fall or anything else concerning her care. There are plenty of activities on offer and there is also a pretty garden.

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Review of

Braemar Lodge

from Anne K (Friend of Resident) published on 15 August 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I attended the garden party, a lovely afternoon, well attended by families of the residents. The home has a nice, warm, welcoming feeling.

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Review of

Braemar Lodge

from M E (Resident) published on 24 July 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot find enough words to thank Braemar for their help after a night at home after time in hospital. I realised i couldn't manager and phoned Braemar and although it was the weekend, within half an hour of phoning the Braemar manager packed a case for me and brought me here in her car. A wonderful
relief and in the help in bringing some of my own possessions.

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Review of

Braemar Lodge

from John M (Resident) published on 5 July 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Felt like a big family gathering. A welcoming party greeted my arrival at Braemar Lodge, introducing themselves. Taken straight to my room by the ambulance transport team. Beverages and food were immediately offered. Essential details on how the home operated were clearly given. During my stay, no request
by me was ever too much and always carried out quickly and efficiently.

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Review of

Braemar Lodge

from Clementine B (Resident) published on 25 January 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy here. Relieved to be free from responsibility of home and isolation. Nearer my daughter still.

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Review of

Braemar Lodge

from A E (Resident) published on 25 January 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As I recently passed 90 years of age, I was finding it more difficult to walk decent distances. Pressure was being exerted on me to enter 24-hour care. The pressure came from both my family and the local medical services. Eventually, in the circumstances, I and my family chose for me to be a resident
of Braemar Lodge, where I am very happy indeed. The staff are excellent, always very helpful, accommodating and excellent, as is the food.

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Review of

Braemar Lodge

from Pamela S (Resident) published on 22 September 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everything is just perfect.

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Review of

Braemar Lodge

from J E (Daughter of Resident) published on 6 September 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the day my brother and I visited Braemar Lodge, the whole team has been welcoming, thoughtful and caring. We have no doubt that our mother is being cared for with professionalism and dignity. As I currently live overseas, the knowledge that my mother is being looked after so well, is a great comfort
to me.

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Awards / Recognitions (10)

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