1. UK Care Home Search
  2. Care Home Groups
  3. Locations Owned by Milkwood Care Ltd
  4. Locations Owned by Milkwood Care Ltd in West Sussex

Care Home Owned by Milkwood Care Ltd in West Sussex

9.7 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Milkwood Care Ltd in West Sussex

Only the locations & reviews in West Sussex for Milkwood Care Ltd are showing below.

View the details of all 9 locations (with 552 reviews) owned by Milkwood Care Ltd

Milkwood Care Ltd Locations in West Sussex (1)

 

1 Care Home owned by Milkwood Care Ltd in West Sussex

Sort by:
View on Map
Milkwood House Care Home

Hill Brow, Liss GU33 7PB 

9.9 53 reviews
"Excellent service has been given to my dad since he has been in Milkwood. Dad is now mainly in bed but the staff regularly come and visit…"   Read all 53 reviews
Location Type Care Home

Milkwood House offers luxury care accommodation for up to 43 people. The house is suitable for wheelchair users and the highly trained staff are experienced with residents who may be suffering from physical impairments or Dementia. This elegant facility… Read more about Milkwood House Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Younger Adults
  • Sensory Impairment
  • 43 Rooms from £1,425 / week

Milkwood Care Ltd Reviews in West Sussex (53)

9.7
Milkwood Care Ltd has a Group Review Score of 9.7 (9.689) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Milkwood Care Ltd must have a Review Score.

Overall Experience

  • 18
  • 2
  • 0
  • 0
  • 0

Date Published

53
2
8
14
39
Review of

Milkwood House Care Home

from Kate B (Daughter of Resident) published on 4 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent service has been given to my dad since he has been in Milkwood. Dad is now mainly in bed but the staff regularly come and visit him. The staff are really kind and helpful to us when we visit.

Reply from Jack Newman, Registered Manager at Milkwood House Care Home

Thank you for your review and compliments. I will pass this onto the staff.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Milkwood House Care Home

from Elaine W (Daughter of Resident) published on 14 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

First class service given to my mother and the staff at Milkwood are very caring and attentive couldn't speak more highly of the care home. Although my mother is unable to join in the activities, she loves listening to the singing.

Reply from Jack Newman, Registered Manager at Milkwood House Care Home

Hi, thank you for your lovely review. It is a pleasure to support your Mum and family.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Milkwood House Care Home

from John N (Son of Resident) published on 9 August 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Milkwood House Care Home is simply the best l have ever encountered and having worked in care and visited several none of the others come close.
The management and staff are excellent and very helpful and friendly. I simply wouldn't want her in any other home. It's simply brilliant.

Reply from Jack Newman, Registered Manager at Milkwood House Care Home

Thank you so much for your lovely review - I will pass on your compliments to the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Milkwood House Care Home

from N R (Daughter of Resident) published on 8 August 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad was discharged from the hospital into the care of Milkwood House. I drove to meet him there and found him in the lounge enjoying tea and cake while listening to an entertainer singing the 'good old songs'. I could not have been happier for him.
On subsequent visits, the atmosphere remains warm
and friendly and the staff are great. Thank you.

Reply from Jack Newman, Registered Manager at Milkwood House Care Home

Thank you for your review. Your Dad keeps us entertained day in and day out and it is a pleasure to support him.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Milkwood House Care Home

from S P (Daughter of Resident) published on 5 August 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Milkwood House have made it a smooth and happy move for my Mum from living in her current home for 5 0years to permanently living in a care home. Residents are strongly encouraged to spend the daytime in the lounge, therefore having more company than they had in their own home. The separate
dining room with tables for 4 is a lovely facility and makes their meal times a special event.

Reply from Jack Newman, Registered Manager at Milkwood House Care Home

Thank you so much for your review, we are so pleased with how Mum has settled in.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Milkwood House Care Home

from J S (Daughter of Resident) published on 5 August 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so pleased my mumma is residing at Milkwood House, she is so well looked after and I wouldn't want her to live anywhere else. She has a lovely comfortable room and enjoys the meals which are catered for her diabetic needs. She also enjoys going out in the minibus for days out or a coffee morning.
I thoroughly recommend it.

Reply from Jack Newman, Registered Manager at Milkwood House Care Home

Thank you for your lovely review, we are over the moon that we are able to get Mum out and about more often!


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Milkwood House Care Home

from Nigel G (Son of Resident) published on 5 August 2024

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My father has gone into long-term care. He has now settled in and is looking well having put on weight. He has been in a respite room for some time now and we are waiting for a permanent room for him. This will be much better as he can have his own things in the room.

Reply from Jack Newman, Registered Manager at Milkwood House Care Home

Thank you for your review! We always like our residents to have their own things to make it feel homely and look forward to seeing this for Dad.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Milkwood House Care Home

from E N (Daughter of Resident) published on 16 April 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As a relative of two residents in Milkwood House Care Home, I have to say that the care taken by the staff to ensure the residents are happy, is second to none. There are activities arranged for the residents who want to take part and days out too. The staff ensure that residents with special interests
are accommodated - this results in much happiness and appreciation.
I would highly recommend this home to families who are searching for a safe and happy home for their nearest and dearest - I know how daunting this process can seem.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Milkwood House Care Home

from Trisha C (Daughter of Resident) published on 17 January 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad moved to Milkwood after a few months in hospital, he was weak and very thin. Within weeks his spirits lifted, he put weight back on and was very happy. He made friends with the wonderful staff (and so did I) and really enjoyed his time there.
He enjoyed the activities and even went to Bird World
on a day trip.
He sadly passed away in October 2023. During his final weeks, the staff were amazing and treated him with the utmost dignity, we couldn’t have asked for better care. He felt safe and we knew he was being extremely well looked after.

Reply from Jack Newman, Registered Manager at Milkwood House Care Home

Thank you for such a kind review. Your Dad is often thought of and missed by us all.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Milkwood House Care Home

from Shirley R (Daughter of Resident) published on 17 January 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father spent the last year of his life at Milkwood, he fought us hard not to go as he had a negative perception of care homes. He soon changed his mind, he loved the company, food, activities and most importantly the staff. My sister and I were always made welcome when we visited. My only regret
was that we could not persuade him earlier to go but we can be thankful that his last year and days were spent in a place full of life.

Reply from Jack Newman, Registered Manager at Milkwood House Care Home

Your Father is very much missed by all of our staff and residents at Milkwood. I am so pleased that we were able to give you and your Father such a positive experience in a care home.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Milkwood House Care Home

from C D (Daughter of Resident) published on 28 September 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All the staff at Milkwood House Care Home were amazing. When my mother passed away, they were supportive and understanding and went above and beyond to look after my father, who has been left alone (both parents were residents at the home). They kindly offered to hold my mother's wake in the garden
at the home and the chef provided an unbelievably generous spread of food. Management and the team have showed myself, my sister and my dad so much love and support which has helped us all through our grief.

Reply from Jack Newman, Registered Manager at Milkwood House Care Home

Thank you so much for your lovely review. Mum is very much missed by us all at Milkwood, it was our pleasure to have supported you, your sister and Dad during this time and to host a farewell for your mum.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Milkwood House Care Home

from Mark A (Son of Resident) published on 5 June 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The quality of Mum’s care improved significantly upon moving into Milkwood.
I found the staff very caring, respectful, and enthusiastic about looking after the residents. Mum became happy again. She was extremely well looked after, and I believe the staff extended her life as a result.
Sadly Mum passed
away recently. Whilst I was unable to be present at her death, I am comforted that Mum died surrounded by her friends, the carers. I feel content that she was well looked after and passed away in happy and caring surroundings.
I highly recommend Milkwood. Extremely well managed, great carers, excellent entertainment, good food, very clean, and no smells. Faultless.

Reply from Jack Newman, Registered Manager at Milkwood House Care Home

Thank you for your review, it was an absolute pleasure to have supported your Mum and your family, we miss her and you all terribly but have some great memories of a wonderful lady!


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Milkwood House Care Home

from Elizabeth P (Daughter of Resident) published on 17 May 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are delighted that we have been able to move our dear 93 year old Mum from Cornwall to Milkwood House Care Home. She has settled in quickly and enjoys joining in with a varied programme of activities. Staff are always on hand and so helpful when discussing care plans which are transparent and detailed.
My son came down from London to see his Nanna and had fun joining in with the Hoy Bingo and the Karaoke. He sat in the dining room and was given tea and biscuits and watched wide-eyed at how brilliant staff members are with all residents. Mum loves having her hair and nails done regularly in the salon and she looks great. She always says how well she is being looked after. The managers and financial administrator have me given the clearest information I have received to date on what can often be a daunting situation as far as finances are concerned. Milkwood House is outstanding, not only for the very high standard of care provided but for the large variety of activities and outings they do.

Reply from Jack Newman, Registered Manager at Milkwood House Care Home

Thank you for such a wonderful review. We are so pleased with how Mum has settled in and only too happy to spend time with our relatives as well!


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Milkwood House Care Home

from Clare B (Resident) published on 29 March 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident of Milkwood House before passing away peacefully this month. The team at Milkwood are amazing and looked after my Mum's end-of-life care with incredible respect and compassion. My brother and I will be always grateful that Mum spent her last months in this caring environment.
We can't praise the team highly enough and thank them for all their kind words, cups of tea, tissues and hugs. They felt like an extension of our family at this difficult time.

Reply from Jack Newman, Registered Manager at Milkwood House Care Home

Thank you so much for your kind review, it was a pleasure to be able to support your Mum and your family for the time Mum was here. We have now planted the rose tree in the garden in your Mum's memory.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Milkwood House Care Home

from Clint F (Son of Resident) published on 7 December 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What an amazing team that look after my father, he has been there for about four months and the transformation has been unbelievable. He was very weak and frail due to regular spells in hospital due to falls. He looks so we and very happy due to the amazing team at Milkwood House Care Home, this is
all of the team from managers to cooks cleaner and carers. I can't thank them enough.
Communication is excellent throughout the team.
Well done to everyone!
I really do appreciate all the support for my Father

Reply from Jack Newman, Registered Manager at Milkwood House Care Home

Many thanks for such a kind review. I will pass this onto the staff.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Milkwood House Care Home

from Sarah H (Sister of Resident) published on 7 December 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother is a resident at Milkwood, and in his own way, I know that he is comfortable and happy. Sadly, his dementia has progressed very quickly, as the doctors said it would. I know that he has enjoyed meeting new people and has a fantastic relationship with the staff, who are so caring towards him.
We feel comfortable knowing that he is very well looked after and would recommend Milkwood House.

Reply from Jack Newman, Registered Manager at Milkwood House Care Home

Thank you for your lovely review, I will pass this over to the staff.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Milkwood House Care Home

from Susan S (Daughter of Resident) published on 8 September 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was very happy to join the Milkwood family. The amazing staff treated him (and us) with immense compassion, kindness and respect.
We always felt fully informed and fully involved in the decisions regarding his care and the help and advice we received was invaluable.
Thank you!

Reply from Jack Newman, Registered Manager at Milkwood House Care Home

Thank you so much for your review. It was a pleasure to have cared for Dad and to know you and your family.
We are always here anytime for a cup of tea and a chat!


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Milkwood House Care Home

from Sarah T (Mother of Resident) published on 5 May 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum seems to have settled really well at Milkwood after a very difficult few months for the family with our mum in hospital.


The staff are all very helpful and friendly to everyone who visits.


It would be great to have a small area set up where visitors could make a drink for themselves when

visiting, we all travel an hour to visit the home and do not want to have to ask a member of staff for a drink if they are busy.


As a family we feel Mum is well cared for and looked after in a safe environment.


Reply from Jack Newman, Registered Manager at Milkwood House Care Home

Thanks for your lovely review, we are in the process of setting up a kitchen area in Honeysuckle Lounge. However please do not worry about asking staff for anything, we are only too happy to help. Mum is a character and we love to support her and you as her family.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Milkwood House Care Home

from Beverley P (Daughter of Resident) published on 13 January 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was in Milkwood for the last 5 months of her life. The care she received was impeccable. The staff have all been very kind and considerate, and I was always made aware of any concerns they had regarding her health or state of mind. She always looked clean and well dressed and was well treated.
Before Milkwood, she had had a temporary stay in a bigger care home with more facilities eg a sensory room, but I never saw anyone use it. The level of staffing at Milkwood is excellent, and every day there is a programme of activities for the residents. I was very happy with the care my mum received, and in her final hours, she was treated with great compassion, respect and tenderness, as was I. I would have no hesitation in recommending Milkwood to anyone needing residential care for a loved one.

Reply from Jack Newman, Registered Manager at Milkwood House Care Home

Thank you very much for your very kind words. Your mum was a big part of our home for the time she was with us, and we will certainly miss her sense of humour and smile! It was an privilege to have been a part of your mum's life.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Milkwood House Care Home

from S S (Daughter of Resident) published on 15 December 2021

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Milkwood have taken great care of my mother since she went there for respite care earlier this year. She settled in well, and when a decision was having to be made for her long time care, we were only grateful that Milkwood had a room there for her. All the staff are friendly, have great
patience with all the residents, and I feel that my mum is being looked after well. Thank you to all the staff.

Reply from Jack Newman, Registered Manager at Milkwood House Care Home

Many thanks for your kind review; I will pass on your compliments to the staff. It is a pleasure to support your Mother and to get to know the whole family.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Milkwood Care Ltd in Berkshire Milkwood Care Ltd in Gloucestershire Milkwood Care Ltd in Hampshire Milkwood Care Ltd in Herefordshire Milkwood Care Ltd in West Sussex Milkwood Care Ltd in Powys

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Milkwood Care Ltd to verify any information. View our terms and conditions. Milkwood Care Ltd has an Enhanced Service – more info.