20/21 Clarence Parade, Southsea PO5 3NU
"My mum has been a resident since November 2023. The care she receives is exemplary from all the staff. Due to her dementia she took a while…" Read all 26 reviews
St Vincent House, Southsea is located on the seafront of the historical city of Portsmouth. It benefits from panoramic views across the Solent to the Isle of Wight. Palmerston Road is within walking distance and offers an extensive selection of shopping… Read more about St Vincent House, Southsea
St Vincent House, Forton Road, Gosport PO12 4TH
"My father has been a resident of St Vincent's for the last 5 months. I can honestly say I am bowled over with the support and care the…" Read all 36 reviews
St Vincent House Gosport originally formed part of Forton Barracks and was built in the 1800s. In the late 1920s, the barracks were recommissioned as HMS St Vincent, a Royal Naval training establishment and continued as a training base until 1969.… Read more about St Vincent House Residential Home
Eden Road, Totland Bay PO39 0EJ
"Our dear mum was looked after and cared for at Eden House for the last 7 months of her life. A kinder and caring home would be hard to…" Read all 22 reviews
Eden House is situated on the west side of the Island, located on the cliffs of Totland Bay. Some bedrooms benefit from great views across the Solent. As well as having a beautifully matured, large garden, Eden House is just a 5-minute walk from Totland… Read more about Eden House
20 - 22 Broadway, Sandown PO36 9DQ
"What a fantastic and caring team of professionals, my grandad was discharged from hospital into Magnolia Care Home, sadly by the time he…" Read all 32 reviews
Magnolia House is located near to shops and the award-winning golden beach at Sandown. This Victorian building has many original features and in 2008 an extension was completed. There is a nice combination of contemporary and Victorian trends. Some… Read more about Magnolia House
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Reply from Anne- Marie Hickman, Manager at St Vincent House, Southsea
It means a great deal to us to know that you felt your mother received excellent care and that our staff were kind and thoughtful. We understand how challenging it can be when a loved one refuses to eat, and we appreciate you acknowledging our team's efforts to encourage her and ensure the food was always appealing.We also remember your visits and are so glad that you always felt welcome here. Creating a supportive environment for families is very important to us.Thank you for sharing your experience. Your words are a great comfort to our team.
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Reply from Anne- Marie Hickman, Manager at St Vincent House, Southsea
Thank you so much for taking the time to share your kind and thoughtful reflections on your mother's time with us. We are so grateful to hear that you felt your mother received excellent care and that our staff were able to provide kindness and support during her time with us. Your words are incredibly meaningful to our team and highlight the difference our care makes.
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Reply from Clare Shann, Nominated Individual at Magnolia House
Thank you so much for your lovely reiew, i will be sure to pass your coments on to the team!
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Reply from Debra Burnett, Manager at St Vincent House Residential Home
Thank you for your review. It is wonderful to have your dad here as a resident; he is very popular with everyone here. We appreciate you bringing in the cakes when you visit. It is so thoughtful, and the staff love them.
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Reply from Debra Burnett, Manager at St Vincent House Residential Home
Thank you for your kind words. We love it when families join in our activities. It makes us all so happy to see everyone smiling. It was especially touching to see your mum and dad dancing together. I am really glad you're happy with how we are taking care of your dad, this will be passed on to staff.
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Reply from Debra Burnett, Manager at St Vincent House Residential Home
Thank you for your kind words, I will pass this on to the staff. We love helping families spend time together, and it makes us very happy to see your mum enjoying her visits with your dad.
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Reply from Debra Burnett, Manager at St Vincent House Residential Home
Thank you for your review, I will pass this onto the staff. We are happy your auntie is doing well here. She seems really happy, loves joining in the activities, and has made some good friends with the people who live and work here
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Reply from Anne- Marie Hickman, Manager at St Vincent House, Southsea
Thank you so much for your truly wonderful review! We were so touched to read about your mum's journey with us since November 2023. It's incredibly rewarding to hear that she's settled in and is now enjoying her time here.We understand that adjusting to a new home, especially with dementia, can take time, and we're so glad that our team's kindness and compassion have made a positive difference. We're especially delighted to hear about our activity team's 'magic' in encouraging your mum to participate in activities! That's exactly the kind of person-centered care we strive for.
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Reply from Anne- Marie Hickman, Manager at St Vincent House, Southsea
Wow! Thank you so much for your incredibly kind words about St. Vincent's. We're absolutely thrilled to hear that your dad has been so happy and comfortable with us for over two years.It means the world to us that you've noticed the dedication of our entire team, from management to domestics. We truly believe in going above and beyond to create a warm and welcoming environment for everyone. We're especially proud of our activity team, and we're delighted that your dad and the other residents enjoy the diverse range of activities, from entertainers and crafts to seafront trips and visits from the local nursery children! Those smiles are what make our work so rewarding.We're so grateful that you chose St. Vincent's for your dad, and we'll be sure to share your wonderful feedback with the whole team. Your recommendation means everything to us!
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Reply from Anne- Marie Hickman, Manager at St Vincent House, Southsea
Thank you for your kind review regarding your father's care at St. Vincent's. We take great pride in our team's caring and attentive nature, and we're dedicated to proactive care. We believe in working closely with GPs to ensure timely medication and intervention, which is reflected in your father's positive health outcomes.We're also delighted that your father enjoys the activities and entertainment we provide, as well as our strong links with the community. We strive to create a vibrant and engaging environment for all our residents.Your feedback is truly appreciated, and we'll be sure to share it with the entire team.
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Reply from Debra Burnett, Manager at St Vincent House Residential Home
Thank you for your kind words. We are so glad you enjoy joining in on activities and going on outings with us. Your help and positive attitude really means a lot to all of us.
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Reply from Rebecca Johnson, Registered Manager at Eden House
Thank you so much for your lovely feedback; it is really appreciated. We have a good team here, and we are all passionate about what we do. Thank you again.
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Reply from Rebecca Johnson, Registered Manager at Eden House
We are so pleased that you are happy at Eden House. Thank you for your feedback, it is important to us.
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Reply from Caroline Burchell, Manager at Magnolia House
Thank you so much for your review, your volunteers are amazing with our residents.
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Reply from Caroline Burchell, Manager at Magnolia House
Thank you for your kind words, I will share them with the team.
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