St Vincent Care Homes Ltd in Hampshire | 2 Care Homes

Review of
St Vincent House, Southsea
from Janet C (Daughter of Resident) published on 11 April 2025

Submitted via Website • Report

Overall Experience

My mother was a resident at the home from October 2024 until her death in March 2025.
During that time, she was given excellent care.
The staff were very kind and thoughtful and nothing was too much trouble. She refused to eat, but was given every encouragement. The food always looked and smelled

appetising.
When visiting mum we were always made very welcome.

Reply from Anne- Marie Hickman, Manager at St Vincent House, Southsea

It means a great deal to us to know that you felt your mother received excellent care and that our staff were kind and thoughtful. We understand how challenging it can be when a loved one refuses to eat, and we appreciate you acknowledging our team's efforts to encourage her and ensure the food was always appealing.We also remember your visits and are so glad that you always felt welcome here. Creating a supportive environment for families is very important to us.Thank you for sharing your experience. Your words are a great comfort to our team.

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Review of
St Vincent House, Southsea
from Joyce H (Daughter of Resident) published on 11 April 2025

Submitted via Website • Report

Overall Experience

My mother was a resident of St Vincent
Lodge, Southsea for 5 years. She received very good care, from a dedicated team of staff.
She settled in well, and enjoyed the activities and attention she received. Laterly, she needed pureed food. The chef presented this beautifully, ie carrot puree was

served in the shape of a carrot.
Overall, l was very impressed with the home, never smelling incontinence issues.

Reply from Anne- Marie Hickman, Manager at St Vincent House, Southsea

Thank you so much for taking the time to share your kind and thoughtful reflections on your mother's time with us. We are so grateful to hear that you felt your mother received excellent care and that our staff were able to provide kindness and support during her time with us. Your words are incredibly meaningful to our team and highlight the difference our care makes.

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Review of
St Vincent House Residential Home
from Neil G (Son of Resident) published on 3 April 2025

Submitted via Website • Report

Overall Experience

My dad came to this rest home for a 4 week respite in January 25 . After only 2/3 weeks he liked it so much he's decided to become a permanent resident. All the staff are brilliant and can't do enough for him . This is one of the main reasons for his decision to become a permanent resident.

Reply from Debra Burnett, Manager at St Vincent House Residential Home

Thank you for your review. It is wonderful to have your dad here as a resident; he is very popular with everyone here. We appreciate you bringing in the cakes when you visit. It is so thoughtful, and the staff love them.

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Review of
St Vincent House Residential Home
from P R (Daughter of Resident) published on 3 April 2025

Submitted via Website • Report

Overall Experience

My father has been a resident of St Vincent's for the last 5 months.
I can honestly say I am bowled over with the support and care the staff not only give to my dad but to the whole family. Nothing is too much trouble and as a nurse myself I am so impressed with care and dedication of all the staff.

I am also impressed with the activities programme that is full of different activities that visitors are encouraged to join in with.
The staff keep us regularly updated with my dads progress and include us in relevant decision making.

Reply from Debra Burnett, Manager at St Vincent House Residential Home

Thank you for your kind words. We love it when families join in our activities. It makes us all so happy to see everyone smiling. It was especially touching to see your mum and dad dancing together. I am really glad you're happy with how we are taking care of your dad, this will be passed on to staff.

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Review of
St Vincent House Residential Home
from Sarah H (Daughter of Resident) published on 3 April 2025

Submitted via Website • Report

Overall Experience

My father is a dementia sufferer and has only recently moved into a care setting. This has been difficult for him and our mum. Both of them have been made to welcome and the staff are always willing to do whatever it takes to answer their questions and give reassurance.
Our dad is quite poorly and

has had several episodes of being quite unwell, we are always consulted and listened to.
We are happy that if dad cant be with us, you are doing your best to be the people he turns to for support.

Reply from Debra Burnett, Manager at St Vincent House Residential Home

Thank you for your kind words, I will pass this on to the staff. We love helping families spend time together, and it makes us very happy to see your mum enjoying her visits with your dad.

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Review of
St Vincent House Residential Home
from Karen S (Niece of Resident) published on 3 April 2025

Submitted via Website • Report

Overall Experience

I am so impressed by the change in my auntie. She is a much more happier and fulfilled person in just the 3 months she has been with you. Your staff are so friendly and it feels so good to know my auntie is really being cared for and loved. Thank you so much love.

Reply from Debra Burnett, Manager at St Vincent House Residential Home

Thank you for your review, I will pass this onto the staff. We are happy your auntie is doing well here. She seems really happy, loves joining in the activities, and has made some good friends with the people who live and work here

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Review of
St Vincent House, Southsea
from Louisa L (Daughter of Resident) published on 2 April 2025

Submitted via Website • Report

Overall Experience

My mum has been a resident since November 2023. The care she receives is exemplary from all the staff. Due to her dementia she took a while to settle but was shown kindness and compassion and loves living here now. She needs persuading to join in activities but Sharon works her magic and it is wonderful

to see her participating in so many things. She is always clean and in her own clothes. The food is excellent. As a family we are always greeted as friends and the staff take the time to learn about us so that they can talk to Mum about her family. We could not have chosen a better home . Thank you.

Reply from Anne- Marie Hickman, Manager at St Vincent House, Southsea

Thank you so much for your truly wonderful review! We were so touched to read about your mum's journey with us since November 2023. It's incredibly rewarding to hear that she's settled in and is now enjoying her time here.We understand that adjusting to a new home, especially with dementia, can take time, and we're so glad that our team's kindness and compassion have made a positive difference. We're especially delighted to hear about our activity team's 'magic' in encouraging your mum to participate in activities! That's exactly the kind of person-centered care we strive for.

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Review of
St Vincent House, Southsea
from L C (Daughter of Resident) published on 2 April 2025

Submitted via Website • Report

Overall Experience

My dad has been a resident for over 2 years and I can honestly say all the wonderful staff from management to domestics at St. Vincent's go above and beyond to make everyone feel happy and comfortable. The care and attention to detail is second to none. The residence always appear happy and content

which is very important. St Vincents activity team are outstanding and provide lots of different things for them to do, like entertainers, arts and crafts, trips out along the seafront and even the local nursery children visit regularly which puts a smile on everyone's face. I can honestly say that choosing St. Vincent was 100% the right decision for my dad, I would strongly recommend this st Vincents to anyone looking for a safe and caring place for their loved one.

Reply from Anne- Marie Hickman, Manager at St Vincent House, Southsea

Wow! Thank you so much for your incredibly kind words about St. Vincent's. We're absolutely thrilled to hear that your dad has been so happy and comfortable with us for over two years.It means the world to us that you've noticed the dedication of our entire team, from management to domestics. We truly believe in going above and beyond to create a warm and welcoming environment for everyone. We're especially proud of our activity team, and we're delighted that your dad and the other residents enjoy the diverse range of activities, from entertainers and crafts to seafront trips and visits from the local nursery children! Those smiles are what make our work so rewarding.We're so grateful that you chose St. Vincent's for your dad, and we'll be sure to share your wonderful feedback with the whole team. Your recommendation means everything to us!

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Review of
St Vincent House, Southsea
from C R (Daughter of Resident) published on 2 April 2025

Submitted via Website • Report

Overall Experience

My father has been a resident of St Vincents for over 18 months.
Despite his frailty and underlying medical conditions he has had no admissions to hospital. This is due to the caring and attentive nature of the care team. If he has become unwell the staff have contacted his GP and medication has been

provided in a timely manner.
The team also provide a number of activities and entertainment for the residents and have strong links with the community.

Reply from Anne- Marie Hickman, Manager at St Vincent House, Southsea

Thank you for your kind review regarding your father's care at St. Vincent's. We take great pride in our team's caring and attentive nature, and we're dedicated to proactive care. We believe in working closely with GPs to ensure timely medication and intervention, which is reflected in your father's positive health outcomes.We're also delighted that your father enjoys the activities and entertainment we provide, as well as our strong links with the community. We strive to create a vibrant and engaging environment for all our residents.Your feedback is truly appreciated, and we'll be sure to share it with the entire team.

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Review of
St Vincent House Residential Home
from A S (Wife of Resident) published on 20 March 2025

Submitted via Postal Card • Report

Overall Experience

My husband has lived in St Vincent House for six months now and from day one he has been cared for with love, dignity and compassion. I have visited him during every part of the day and into the night and have witnessed their continuity of this care. The management and staff were so supportive to to

me and helped both of us to adjust to our new lives, now we are apart, and I cannot thank them enough.
The activities they provide is wonderful, with entertainers coming in, trip outs
and celebrations marking all events. The team are excellent I would highly recommend.

Reply from Debra Burnett, Manager at St Vincent House Residential Home

Thank you for your kind words. We are so glad you enjoy joining in on activities and going on outings with us. Your help and positive attitude really means a lot to all of us.

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Review of
St Vincent House, Southsea
from Jane H (Partner of Resident) published on 20 January 2025

Submitted via Website • Report

Overall Experience

My partner has been a resident at St Vincent House for nearly three years and now he is at the end of his life. The management team has adapted his care plan for this stage of his dementia and I have been kept fully informed and involved with the process. I have been given a full and clear explanation

of how he can be kept comfortable and safe with minimum intervention and within current guidelines.
He is treated with so much patience, care, and respect, and with knowledge of his particular needs and sensitivities gained throughout his time there. I am impressed with how much time the carers are able to give him on a 1:1 basis, reflecting the very favourable ratio of staff to residents and the general ethos of the Home. Good practice in any environment always comes from above; at St Vincent, it is taught, modelled, and encouraged.
I myself am treated with care and compassion at this difficult time. I don't have any family support and this means a lot to me, it gives me strength.

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Review of
St Vincent House Residential Home
from J A (Son of Resident) published on 13 January 2025

Submitted via Postal Card • Report

Overall Experience

My Mother is coming to the end of her life after a stroke at 91. The staff are very respectful and thoughtful and keep me updated daily. The management was very thoughtful with financial matters and was very flexible. If anyone asks me what to look out for in a home for their loved one I say ask how

long the staff have been there as I have found great comfort as the staff at St Vincent's have been there all of the 5 years of my Mithers stay and some have been there considerably longer.

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Review of
St Vincent House Residential Home
from Carol J (Daughter of Resident) published on 16 April 2024

Submitted via Website • Report

Overall Experience

When my mum went into St Vincent's in August 2022 it was an agonising time for us, as her daughter I felt like I was letting her down. But thanks to the amazing staff my fears were soon alleviated, my mum was made to feel like she was in her own home, her room was full of her bits and pieces and very

homely. The care she was given was excellent and the staff all knew her and treated her with such kindness. They also treated me with compassion and kindness obviously realising what an awful time I was having in the beginning. My mum settled so well which amazed me, as when she first went in she was shy, depressed and really not enjoying life. The transformation was incredible, suddenly I had my mum back, a very happy lady with a heart of gold and a wonderful smile. She joined in with all of the activities, loved singing and dancing, the staff were brilliant at organising so many outings and activities. I can't thank them enough for everything.

Reply from Clare Shann, Nominated Individual at St Vincent House Residential Home

Thank you so much for leaving this heartfelt review. We are very proud of the love and support our staff give to everyone within their care (including our lovely families!)

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Review of
St Vincent House Residential Home
from Karen H (Wife of Resident) published on 10 April 2024

Submitted via Postal Card • Report

Overall Experience

St Vincent House Residential Home is exceptional. The staff are all lovely, kind and very helpful. The food is excellent and my husband is very settled and happy thee. I love that at Christmas and Easter etc. they make such an effort. My husband has limited mobility so they regularly take him out in

a wheelchair. They also have a lovely garden and it's a pleasure to sit out there - weather permitting. My two sons and I always leave him knowing he is happy and safe.

Reply from Clare Shann, Nominated Individual at St Vincent House Residential Home

Thank you so much for your kind words, Karen. It is a pleasure to take care of your loved one and know that you can rest easy knowing that he is being looked after.

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Review of
St Vincent House, Southsea
from Brendan M (Son of Resident) published on 19 March 2024

Submitted via Website • Report

Overall Experience

Lovely care home, very clean. Very professionally managed with excellent, caring and compassionate staff. My mother needs a lot of care and medication, and she is given everything she needs. The food is excellent, and we would recommend St Vincent House Southsea to anyone who would require a care home

for their loved ones.

Reply from Anne- Marie Hickman, Manager at St Vincent House, Southsea

Thank you for your lovely feedback. It is great for the team to see how much they are appreciated.

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Review of
St Vincent House Residential Home
from Sian M (Daughter of Resident) published on 8 March 2024

Submitted via Website • Report

Overall Experience

My mother spent 18 very happy months in St Vincent's and I never regretted my choice of residential home for her. From the outset the staff were helpful and friendly, doing all they could to help Mum settle in, including allowing her pictures and ornaments from home. St Vincent's is a relatively small

home and so the staff all knew Mum well and developed good relationships with us as a family. Communication was always excellent and the accounts team were very understanding when there a few problems with the local authority funding that we needed whilst the family home was sold. When Mum's care needs changed a different room with a special bed was found quickly and the staff moved Mum's belongings for us. Sadly Mum passed away quite suddenly, but I was given help to clear her room and was very touched by the card and the photos of Mum during happier times at the home that I was given. The offer of staff to be present when the funeral cortege went past was also very moving.

Reply from Clare Shann, Nominated Individual at St Vincent House Residential Home

Thank you so much for this lovely review - I will pass on your comments to the team!

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Review of
St Vincent House Residential Home
from F M (Daughter of Resident) published on 7 March 2024

Submitted via Postal Card • Report

Overall Experience

One of the most difficult things to do is accept and find a residential care home for your relative. As a family we spent a long time looking for the right place. I found St Vincent's staff very sympathetic, helpful and always put the care of my relative first but always there for the family giving

great support.
The staff spend time with each resident working for the resident to feel comfortable. Food is good, plenty of snacks available and the room is always clean.

Reply from Clare Shann, Nominated Individual at St Vincent House Residential Home

Thank you so much for this lovely review - I will pass on your comments to the team!

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Review of
St Vincent House Residential Home
from David J (Son of Resident) published on 14 November 2023

Submitted via Website • Report

Overall Experience

St Vincent House is genuinely an exceptional residential care home that I can't recommend enough. I selected this care home for my father after he had a fall at home and a lengthy stay in hospital, which resulted in him being unable to return home. Having viewed several care homes in Gosport, and having

had a bad previous experience at a different care home, I have been incredibly impressed at everything about the home and the way it is run. Dad had a wonderful welcome at the home and the friendly, caring, loving staff treated him and the other residents and visitors with respect and compassion. They really did the best for Dad in his time of need.
Sadly, Dad passed away in hospital during early October and lots of the staff turned out and showed their respects when the funeral cortege went past the home, this was very touching for Dad's family. In addition, they helped me clear his room and the management team refunded his overpaid care fees very quickly without any fuss.

Reply from Clare Shann, Nominated Individual at St Vincent House Residential Home

Thank you so much for your lovely words, we are incredibly proud of the staff at the care home. Kindest regards.

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Review of
St Vincent House, Southsea
from Nay M (Granddaughter of Resident) published on 9 October 2023

Submitted via Postal Card • Report

Overall Experience

Super happy with the service provided by St Vincent House. You really get what you pay for. The location, food, activities, trips out, personal care, cleanliness and communication are spot on. Excellent management and teamwork from the staff. You can easily see the care comes from the heart.

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Review of
St Vincent House Residential Home
from Stephanie H (Daughter of Resident) published on 4 October 2023

Submitted via Website • Report

Overall Experience

My mum has been in St Vincent Care Home since the end of July. She was admitted to the hospital two weeks ago, and the care home was absolutely brilliant at informing me. The welcome they gave my mum on her return home was so lovely. My mum was so touched by it; it meant so much to her. Whenever I go

in, the staff are fabulous; they are so friendly, and I can see they really care. I am over the moon that I was able to get my mum into this care home. I cannot thank the staff enough; they are absolutely brilliant.

Reply from Clare Shann, Nominated Individual at St Vincent House Residential Home

Thank you so much for your lovely review! We are so very proud of our team and the loving, compassionate care they provide. We noticed you've given the food and drink four stars - please make sure you tell us what we can do to further improve. Kindest regards.

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Care Homes Owned by St Vincent Care Homes Ltd in Hampshire

St Vincent Care Homes Ltd Locations in Hampshire (2)

St Vincent Care Homes Ltd Reviews in Hampshire (62)

St Vincent House, Southsea

St Vincent House, Southsea

St Vincent House Residential Home

St Vincent House Residential Home

St Vincent House Residential Home

St Vincent House Residential Home

St Vincent House, Southsea

St Vincent House, Southsea

St Vincent House, Southsea

St Vincent House Residential Home

St Vincent House, Southsea

St Vincent House Residential Home

St Vincent House Residential Home

St Vincent House Residential Home

St Vincent House, Southsea

St Vincent House Residential Home

St Vincent House Residential Home

St Vincent House Residential Home

St Vincent House, Southsea

St Vincent House Residential Home

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