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Care Homes Owned by St Vincent Care Homes Ltd in Isle of Wight

9.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by St Vincent Care Homes Ltd in Isle of Wight

Only the locations & reviews in Isle of Wight for St Vincent Care Homes Ltd are showing below.

View the details of all 4 locations (with 106 reviews) owned by St Vincent Care Homes Ltd

St Vincent Care Homes Ltd Locations in Isle of Wight (2)

 

2 Care Homes owned by St Vincent Care Homes Ltd in Isle of Wight

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Eden House

Eden Road, Totland Bay PO39 0EJ 

9.6 22 reviews
"Our dear mum was looked after and cared for at Eden House for the last 7 months of her life. A kinder and caring home would be hard to…"   Read all 22 reviews
Location Type Care Home

Eden House is situated on the west side of the Island, located on the cliffs of Totland Bay. Some bedrooms benefit from great views across the Solent. As well as having a beautifully matured, large garden, Eden House is just a 5-minute walk from Totland… Read more about Eden House

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Physical Disability
  • Palliative Care
  • 20 Rooms from £1,002 / week
Magnolia House

20 - 22 Broadway, Sandown PO36 9DQ 

9.6 30 reviews
"As a charity, we provide volunteers for care home residents who do not have family or are suffering isolation. We have had the pleasure of…"   Read all 30 reviews
Location Type Care Home

Magnolia House is located near to shops and the award-winning golden beach at Sandown. This Victorian building has many original features and in 2008 an extension was completed. There is a nice combination of contemporary and Victorian trends. Some… Read more about Magnolia House

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Sensory Impairment
  • 40 Rooms from £1,000 / week

St Vincent Care Homes Ltd Reviews in Isle of Wight (52)

9.6
St Vincent Care Homes Ltd has a Group Review Score of 9.6 (9.597) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to St Vincent Care Homes Ltd must have a Review Score.

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Review of

Eden House

from L P (Daughter of Resident) published on 4 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our dear mum was looked after and cared for at Eden House for the last 7 months of her life. A kinder and caring home would be hard to find. The management and all the team treated mum with kindness and respect at all times. When visiting, the home was always clean, bright and airy, and very welcoming.
The meals always looked very appetising. There was always someone on hand to answer any questions, but the needs of mum and other residents always came first. In mum's final days, she was never alone, everyone was there for her and also for her family. We all have fond memories of mums last months at Eden House. A wonderful care home.

Reply from Rebecca Johnson, Registered Manager at Eden House

Thank you so much for your lovely feedback; it is really appreciated. We have a good team here, and we are all passionate about what we do. Thank you again.


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Review of

Eden House

from E H (Resident) published on 24 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience of living here is that I am content and very happy being here.

Reply from Rebecca Johnson, Registered Manager at Eden House

We are so pleased that you are happy at Eden House. Thank you for your feedback, it is important to us.


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Review of

Eden House

from M B (Grandson of Resident) published on 23 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandfather was a resident at Eden House Care Home. During his stay, he was treated in a kind and dignified manner. The home has a really family feel about it. The staff were lovely and we all felt comfortable knowing granddad was being looked after so well.

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Review of

Eden House

from Linda M (Resident) published on 23 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I like the home Eden House. The staff are very kind and helpful. The management are very helpful in sorting out problems. Food is excellent. Room nice, the right size for me.

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Review of

Magnolia House

from Rebecca S (Regular Volunteer) published on 8 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As a charity, we provide volunteers for care home residents who do not have family or are suffering isolation. We have had the pleasure of starting to work with Magnolia House recently who have the residents clearly at the heart of their care. Staff could not be more friendly, open and welcoming to
our volunteers. We look forward to a great working partnership.

Reply from Caroline Burchell, Manager at Magnolia House

Thank you so much for your review, your volunteers are amazing with our residents.


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Review of

Magnolia House

from Martin B (Son of Resident) published on 31 October 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Great, kind and helpful. Always seem to show a caring approach to everything regarding my father. Keep in touch regularly and provide updates on all things related to relatives. Overall, very happy with the care provided.

Reply from Caroline Burchell, Manager at Magnolia House

Thank you for your kind words, I will share them with the team.


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Review of

Magnolia House

from Fiona H (Daughter of Resident) published on 24 October 2024

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother moved into Magnolia House for respite care at the end of September. She is being well looked after and the team has made significant efforts to get to know her and what works best for her. This includes a quieter lounge and dining area without too much background noise. Visits are welcomed
including my dog. She is enjoying the home-cooked food especially. Cleanliness is very good in all areas of the home. Photos and any sentimental items are welcome. The management and senior care team have been very responsive to any queries or concerns that I have raised and a solution put in place soonest. This includes phone calls and emails as I do not live on the island. It is likely that her care will be extended, at which time, more encouragement to walk around daily and be engaged in activities would benefit her alongside the friendly care that she is receiving. Thank you.

Reply from Caroline Burchell, Manager at Magnolia House

Thank you for your review, I will share it with the team at Magnolia.


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Review of

Magnolia House

from Gayle M (Daughter-in-law of Resident) published on 9 July 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What a complete difference! Having visited my mother-in-law on several occasions in the past, this visit was like arriving at a different place with a different person! We have been called down on a number of occasions to visit her for an end-of-life visit, she was always in bed, not particularly clean
and covered in pressure dressings. I have to admit, I always went back to the hotel and got changed into clean clothes every time we left, having spent barely an hour with her as it was so disheartening. This time, however, we found her downstairs, fully dressed, clean and sat up smiling in the lounge with the other residents. There have clearly been a lot of changes! The furniture, while old, is clean and there is no smell. We spent around 3 hours each day there, chatting with the staff (which are all new!) and my mother-in-law was even up for a manicure! Two members of staff in particular have clearly moved mountains to get this where it is and I would highly recommend their care to anyone!

Reply from Caroline Burchell, Manager at Magnolia House

Thank you so much for your lovely words, it really means a lot to us to know the changes are being recognised.


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Review of

Magnolia House

from Terry W (Son of Resident) published on 5 July 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly and caring staff. Mum seems happy and content. Food seems to her taste. Her room is clean and spacious. Bright room with a view over the garden. 24-hour-a-day access for visitors. Visitor parking.

Reply from Caroline Burchell, Manager at Magnolia House

Thank you for your kind words and lovely review I will share the review with the team.


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Review of

Magnolia House

from Philip O (Nephew of Resident) published on 26 June 2024

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My aunt moved to Magnolia House from the hospital early in 2023.
She is no longer capable of living alone because of poor sight and frailty. She still thinks about home but would not be safe there.
At Magnolia House, she is clean, warm, comfortable and well looked after. She has not lost her spirit
and will complain whether justified or not.
I am always amazed by the empathy and tolerance of her care workers. Their work has to be extremely rewarding because it looks damned hard to me.

Reply from Caroline Burchell, Manager at Magnolia House

Thank you so much for your kind words; I will ensure this review is shared with the team.


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Review of

Magnolia House

from V R (Daughter of Resident) published on 26 June 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely, welcoming home with really friendly staff.
Both my parents stay here (my mum does respite here, and my dad is a permanent resident) and both seem happy.
Unfortunately, my dad is nonverbal now, so he can't tell me his emotions or opinions, but I can just tell from his body language that he's
in a good and safe place to live, and my mum will chat about how she likes her "respite".

Reply from Caroline Burchell, Manager at Magnolia House

Thank you so much for your lovely kind words; it is a true pleasure to see smiles all round.


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Review of

Magnolia House

from Bunty B (Daughter of Resident) published on 26 June 2024

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I was generally happy with Magnolia House, but when the new manager started last year, everything improved radically. Some of the previous staff left and new, vibrant and engaging staff were brought in and suddenly there was laughter and smiles all around.
My mum used to live in her room, refusing
to come out and eat all her meals alone until this year, she has grown in confidence and allows herself to be encouraged to join in with the other residents and to have meals in the dining room.
The rooms are kept spick and span; the residents are encouraged to keep clean and smart, and the food and snacks are plentiful. Mum gained weight!
The manager is so approachable that any tiny niggle is received with a smile and if necessary, dealt with immediately. So, I feel really confident that Mum is safe, happy and stimulated.
Safe; secure; bustling; bheery; pampered residents; clean everything. My list could go on!
Magnolia House is blossoming, just like their flowers.

Reply from Caroline Burchell, Manager at Magnolia House

Thank you so much for your lovely kind words; it is a true pleasure to see smiles all round.


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Review of

Magnolia House

from Yvonne D (Daughter of Resident) published on 26 June 2024

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Every visit to Magnolia House is enjoyable. It's great to see Dad smiling, laughing and joking with the staff. He always has high praise for the care and attention that he receives. I appreciate the level of care and security within the home, especially as I do not live locally.

Reply from Caroline Burchell, Manager at Magnolia House

Thank you so much for your kind words; I will ensure this review is shared with the team.


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Review of

Eden House

from N M (Husband of Resident) published on 5 June 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very good. My wife is very happy here and very contented. They all take good her and she gets on very well with all.

Reply from Rebecca Johnson, Registered Manager at Eden House

Thank you for taking the time to complete this positive feedback.


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Review of

Eden House

from W M (Husband of Resident) published on 21 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Eden House is located in an elevated position offering direct views of the Solent. There is a secure garden area to the side where residents can experience a quiet time amongst the flora and fauna. My experience of home comes from almost daily visits to see my wife, who has Alzheimer's Dementia (late
stage) taking place over the last six months. I can see that my wife is well looked after by the staff and when I take her out in her wheelchair to a function she is always nicely dressed and ready in good time. I have been happy to observe the management team keeping everything under control and they responded to any requests promptly.

Reply from Rebecca Johnson, Registered Manager at Eden House

Thank you so much for taking the time to give this very positive review


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Review of

Eden House

from Carole J (Daughter of Resident) published on 8 May 2024

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has been a resident in Eden House for the last 7 years, and both she and I are happy with the home she is comfortable enjoys the food and is very happy with her accommodation. The staff are very friendly.

Reply from Rebecca Johnson, Registered Manager at Eden House

Thank you for taking the time to leave a review. I will pass on your comments to the staff, who will be pleased that both you and your mother are happy with the service.


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Review of

Eden House

from Karyn J (Daughter of Resident) published on 7 May 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I’ve always been very satisfied with the care my mum has been given since she’s been at Eden House, for approx 2 years now. She’s also clean, dressed nicely, and looks happy and cared for. Staff are always on hand and answer the phone within a couple of rings.

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Review of

Eden House

from Dee S (Daughter of Resident) published on 3 May 2024

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

It has taken my mother (and myself) some time to adjust to her being in a care home. The home is clean with a decent size room and ensuite facility. The staff look after her well and have been open/communicative with any decision-making process in regard to my mother's needs. Systems have been put in
place to monitor, accommodate and review her evolving health issues. She enjoys the sporadic activities which continue to be one of the bigger challenges for the home. I think the care home has provided a safe, secure environment; the staff are kind and polite and I consider my mother to be quite content there.

Reply from Rebecca Johnson, Registered Manager at Eden House

Thank you for taking the time to leave a review; your feedback is important to us and helps us to improve our service. Unfortunately, we have had a run of bad luck with employing an activity coordinator; however, I am pleased to say that we do have an applicant due to start in the next couple of weeks. In the meantime, staff have continued to provide activities such as quizzes, dancing and artwork, along with our regular visits from Independent Arts. Everyone enjoyed our talented visiting saxophone player yesterday. We are really happy that you consider your mother to be safe and content here at Eden House.


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Review of

Eden House

from Kerry C (Daughter of Resident) published on 15 December 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother needed to go into care in November and we are delighted with the way in which she is looked after.
The home have made huge efforts to welcome and care for my mum. Nothing is too much and she has settled in so well. The staff are so respectful and treat the residents with dignity. I wouldn't
hesitate to recommend Eden House more highly.

Reply from Clare Shann, Nominated Individual at Eden House

Thank you so much for taking the time to leave this lovely review! The team are so caring and we are extremely proud of them all.


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Review of

Magnolia House

from Graeme W (Son of Resident) published on 29 November 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Magnolia House has a lovely environment and is staffed with efficient and caring people. My late mother lived there for over three and never had grumbles or gripes. She was always very happy living at Magnolia House and I was always very happy that she was being extremely well cared for.

Reply from Clare Shann, Nominated Individual at Magnolia House

Thank you so much for your lovely review. Our team work extremely hard and appreciate your kind words!


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