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Care Home Owned by Abbeyfield Living Society in Devon

9.4 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Abbeyfield Living Society in Devon

Only the locations & reviews in Devon for Abbeyfield Living Society are showing below.

View the details of all 13 locations (with 407 reviews) owned by Abbeyfield Living Society

Abbeyfield Living Society Locations in Devon (1)

 

1 Care Home owned by Abbeyfield Living Society in Devon

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Hill House

Dunkeswell Road, Combe Raleigh, Honiton EX14 4UQ 

9.6 9 reviews
"Mum had deteriorated significantly this month from being relatively active and joining in with the others to just sitting in her room. The…"   Read all 9 reviews
Location Type Care Home

Hill House is located a couple of miles from the town of Honiton, near the village of Combe Raleigh and is ideally located for the A30 Honiton by-pass. In the town there are plenty of shops and attractions including the cathedral, as well as many restaurants… Read more about Hill House

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 30 Rooms from £1,351 / week

Abbeyfield Living Society Reviews in Devon (9)

9.4
Abbeyfield Living Society has a Group Review Score of 9.4 (9.449) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Abbeyfield Living Society must have a Review Score.

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Review of

Hill House

from Jacqueline M (Daughter of Resident) published on 26 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum had deteriorated significantly this month from being relatively active and joining in with the others to just sitting in her room.
The staff were constantly supportive and in frequent communication with myself and my husband and if we required anything, it was not too much trouble for them.
During
her last week, she was semi-conscious, but there was someone sitting with her 24/7, giving her support when she needed it.
We have nothing but praise for the way she was looked after during her stay.

Reply from Melody Bown, House Manager at Hill House

Thank you for your lovely review of Hill House, we miss your Mum dearly and it was a pleasure to have her in our care.


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Review of

Hill House

from A S (Daughter of Resident) published on 29 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Hill House is a place where I'm always made to feel welcome. Nothing is ever too much trouble, like a second family, and most importantly mum seems happy. Please keep the chefs!

Reply from Melody Bown, House Manager at Hill House

Dear A S, thank you so much for your kind words, you are always welcome at Hill House and it is lovely to hear that we are like a second family.


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Review of

Hill House

from Donald H (Brother of Resident) published on 18 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Good care, very friendly staff who listen to requests. Varied choice of food. Excellent activities, encouraging clients to experience. Storage for incontinence pads is not suitable in rooms. Wardrobes most difficult to open often need repair.

Reply from Melody Bown, House Manager at Hill House

Thank you for your lovely review, we are glad you enjoyed the food and activities. Thank you for the feedback about our furnishings which are are looking to replace next year.


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Review of

Hill House

from Neil J (Nephew of Resident) published on 27 June 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Both Aunt and Uncles spent their last years at Hill House. The care they received was second to none. The staff are all so friendly and caring. I was kept constantly informed of their well-being and any issues that they had, despite living quite far away. When I visited, I was always made very welcome.
I was so happy that we chose Hill Hose for their care.

Reply from Melody Bown, House Manager at Hill House

Thank you so much for your kind words about Hill House. Your aunt and uncle were a joy and will be sadly missed by everyone in the team. Kindest regards.


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Review of

Hill House

from A W (Friend of Resident) published on 23 January 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful visit today. Staff so friendly and welcoming; everyone stopping to chat to us. Spotlessly clean rooms as ever and a sparkling bathroom. Residents seem very well cared for. I’m sure the staff are rushed off their feet, but they take the time to make residents feel special and welcome visitors.
Thank you all.

Reply from Ian Nancollas, Fundraising Database and Compliance Officer at Hill House

Thank you for taking the time to leave a review. I'm glad your friend is enjoying their time with us.


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Review of

Hill House

from Rachel C (Daughter of Resident) published on 8 December 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I couldn't think of a better place for my lovely mother to live. The staff here at Hill House are always so kind and caring. They never rush the residents and are always respectful and patient. They have managed to create a warm and relaxed atmosphere while ensuring all residents are kept safe. The
food is homecooked and delicious with choices at breakfast, lunch and supper. There is a wonderful events coordinator who makes sure that there are always activities for the residents to join in with but only if they want to. There is a weekly music therapy session and other entertainment such as visiting bell ringers, various musicians hosting singalongs and even visits from animals such as llamas! Every resident is treated as an individual whose likes and dislikes are taken note of. I am so pleased that I found such a wonderful place for my mum to live and so grateful to the amazing, warm and caring staff who look after her.

Reply from Suzanne Brammer, Digital Officer at Hill House

Thank you for your review, your touching words bring us immense joy. It's truly heart-warming to know that Hill House has become a cherished home for your mother. Staff at Abbeyfield are dedicated to creating a warm, respectful, and safe environment so we are thrilled that this has shone through at Hill House. We're delighted to hear that she enjoys the homecooked meals and engaging activities. Your appreciation means everything to us, and we are honoured to care for your mother. Thank you for such kind feedback.


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Review of

Hill House

from Louise D (Daughter of Resident) published on 20 November 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Hill House Care Home is a credit to the team who work there. From the day Dad moved in, he was welcomed with open arms, and he and I were made to feel part of the Hill House family. The staff work tirelessly to provide the best care and life for the residents. The food is exceptional, and the activities
are full and varied. Prior to moving to Hill House, Dad had rather given up on life, and as a result of their care, we got our old dad back; he was happy and got his smile back.

Reply from Lucie Taylor, Digital Marketing Manager at Hill House

Thank you for taking the time to review Hill House. We are thrilled to read that your dad received such a warm welcome and that you are both happy with the food and support we provide. Kind regards, Abbeyfield


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Review of

Hill House

from Helen I (Friend of Resident) published on 6 November 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am always warmly welcomed when I visit the home. I arrive on random days at random times and this does not change the welcome I receive. The staff are always respectful and check to ensure my friend is available and happy for a visit before I am taken to her room. The home has a friendly and warm
atmosphere. am reassured that my friend is well cared for,

Reply from Ian Nancollas, Fundraising Database and Compliance Officer at Hill House

Thank you for your review of Hill House. We are glad that you feel your friend is well cared for.


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Review of

Hill House

from Jennifer B (Daughter of Resident) published on 15 June 2017

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother moved to Hill House following 10 weeks in hospital. She was in a 'poorly way' when she arrived. Staff have given gentle encouragement and over 3 months Mum has regained a quality of life we her children had not thought possible. I would like to add that the lovely garden, beautifully kept,
is a component in Mum's enjoyment of life and is much appreciated by her children, grandchildren and great grandchildren.

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Awards / Recognitions (1)

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