Abbeyfield Living Society in Greater Manchester | 2 Care Homes

Review of
Abbeyfield House Bramhall
from Sarah T (Daughter of Resident) published on 14 March 2025

Submitted via Website • Report

Overall Experience

Our mother moved in to Abbeyfield in Bramhall mid June as she could no longer live safely in her own home. The staff were all very welcoming and did their best and continue to do their best to make her feel at home. The atmosphere is friendly and warm. Nothing is too much trouble and Mum and all our

family are supported with kindness and professionalism at all times. We feel very fortunate to have found such a place where Mum's wellbeing is paramount.

Reply from Courtney Obrien, Care home manager at Abbeyfield House Bramhall

Thank you for your kind review Sarah, we are delighted to hear such positive feedback about the staff and facilities at Abbeyfield House Bramhall.

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Review of
Abbeyfield House Bramhall
from David P (Friend of Resident) published on 2 December 2024

Submitted via Postal Card • Report

Overall Experience

I have visited many care homes over many years in South London, Yorkshire and this area to visit family and friends. Without a shadow of a doubt, this is by far the best one I have ever been to. For me, it's a joy to visit my friend as I know she is getting the best care ever. This is down to the manager

and all the staff. This care home is not just excellent it is outstanding. To finish, I would like to say that all care homes should be run like this one.

Reply from Courtney Obrien, Care home manager at Abbeyfield House Bramhall

Thank you for such a lovely review David, we really appreciate your feedback and it's a pleasure having you come and visit us in the home.

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Review of
Abbeyfield House Bramhall
from Lyndsey H (Daughter of Resident) published on 14 November 2024

Submitted via Website • Report

Overall Experience

There are no words to convey the excellent care my father had at Abbeyfield Nursing Home. He had 2.5 wonderful years here. Every staff member was caring and considerate of Dad's needs. As a family we felt like we were walking into our own home with everyone welcoming. The end-of-life care was exceptional

and it was nice to meet not only the day staff but night staff who all have a good rapport with the residents. Thank you for making the last few days calm and peaceful.

Reply from Courtney Obrien, Care home manager at Abbeyfield House Bramhall

Thank you for taking the time to give a 5-star review and thank you for your lovely comments praising our hard-working staff. We really appreciate your feedback.

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Review of
Abbeyfield House Bramhall
from J E (Daughter of Resident) published on 4 November 2024

Submitted via Website • Report

Overall Experience

My father has settled in so well at Abbeyfield House and it's all credit to the wonderful staff and the lovely and very homely atmosphere. It's been a huge relief for me as he's so happy and fulfilled. He's made friends and he really enjoys the activities, the food, chatting to the staff and life in

general at Abbeyfield. I couldn't be happier - very grateful!

Reply from Ian Nancollas, Digital Marketing Team at Abbeyfield House Bramhall

Thank you so much for your kind words. We're thrilled to hear your father has settled in so well and is enjoying life at Abbeyfield House. Knowing he's happy, fulfilled, and surrounded by friends brings us immense joy. Your gratitude means a lot to our team and inspires us to continue providing the best care possible.

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Review of
Abbeyfield House Bramhall
from Jenny S (Niece of Resident) published on 4 November 2024

Submitted via Website • Report

Overall Experience

The care our auntie receives from all the staff at Abbeyfield House is five-star, nothing is too much trouble. If we ever have any worries, there is always someone on hand to have a chat with.
The care home is very clean, the food looks lovely and varied.
Always music, the TV or entertainment happening

but also quiet areas if you fancy a snooze.
We all feel relieved and happy knowing our auntie is safe, being treated with dignity and all her needs are being met.
This is our second family member over the last fifteen years we've had living at Abbeyfield and that says it all.
Thank you to the manager and the whole team, keep up the amazing work.

Reply from Courtney Obrien, Care home manager at Abbeyfield House Bramhall

Thank for for taking the time to leave a 5-star review for us at Abbeyfield House Bramhall. I am glad to hear that you as a family feel that your auntie is in a safe environment and is well cared for.

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Review of
Abbeyfield House Bramhall
from Caroline W (Daughter of Resident) published on 30 July 2024

Submitted via Website • Report

Overall Experience

Abbeyfield is a lovely small personal home, which stood out as exceptional against many others we visited while deciding on a place for my mother. It is extremely clean and tidy and bathrooms and toilets are maintained to a high standard. Staff are friendly, attentive and very welcoming and quickly

learnt about Mum's needs. They have dealt with all medical issues effectively and efficiently. There is good communication, which is a blessing as I live 200 miles away.
We were encouraged to personalise Mum's room with both furniture and keepsakes.
The activities co-ordinator has worked hard to engage Mum and kitchen staff are extremely flexible and also work hard to provide alternatives to encourage Mum to eat.
All in all, Abbeyfield is a very special place where I feel reassured and comfortable leaving her when I am not there.

Reply from Courtney Obrien, Care home manager at Abbeyfield House Bramhall

Thank you for taking the time to leave us a 5-star review. I am so glad your mum enjoys living at Bramhall, and that Abbeyfield is able to support your needs.

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Review of
Abbeyfield House Bramhall
from Jane C (Daughter of Resident) published on 22 July 2024

Submitted via Website • Report

Overall Experience

My mum is new to Abbeyfield. She has settled so well. She appreciates all the staff's input. There are plenty of activities for the residents to do. My mum had a significant birthday in June. The staff made a big fuss of her, with decorations, a homemade cake and her choice of meal.
My mum sparkles

under the care of all the staff at Abbeyfield. They are very professional. I have no need to worry about my mum, in her new home.

Reply from Courtney Obrien, Care home manager at Abbeyfield House Bramhall

Thank you for taking the time to leave us a 5-star review. I am delighted your mum is enjoying her stay at Bramhall.

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Review of
Abbeyfield House Bramhall
from T S (Daughter of Resident) published on 11 April 2024

Submitted via Website • Report

Overall Experience

I can’t tell you what wonderful care and love my Mama received in six years at Abbeyfield. The care and love and attention she received was unbelievable. The home was always spotless. The staff were always smiling, helpful and supportive. My mama received love & care as you would give to your own

family member. And all the staff there became our family. If you're lucky enough to get a place here for your loved one well you’ve hit the jackpot! I cannot speak highly enough of the professionalism and love she received. And the fun she had. We were a family who was visiting Mum most days and sometimes nights. So we had really true ideas of how Abbeyfield performed. We cannot thank you enough for making this last part of Mum's life so unforgettable. Thank you from the bottom of our hearts. You did a great job every single one of you.

Reply from Ian Nancollas, Fundraising Database and Compliance Officer at Abbeyfield House Bramhall

Thank you for taking the time to give a 5-star review. It's great to read that your mama's stay at Bramhall was so enjoyable. Thank you for your lovely comments praising our hard-working staff.

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Review of
Abbeyfield Downing House
from Angela G (Sister-in-law of Resident) published on 4 April 2024

Submitted via Postal Card • Report

Overall Experience

After having a traumatic and shockingly poor experience at her previous care home, my sister-in-law has settled wonderfully into Downing House, considering how damaged she was. The staff are caring and patient, the food good and environment homely and clean.
I can leave her after a visit knowing that

she is safe and well-cared for.

Reply from Ian Nancollas, Fundraising Database and Compliance Officer at Abbeyfield Downing House

Thank you for taking the time to leave us a 5 star review. It's wonderful to read that your sister-in-law is settling in so well at Downing House.

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Review of
Abbeyfield House Bramhall
from Julie C (Daughter of Resident) published on 2 April 2024

Submitted via Website • Report

Overall Experience

Our mum was very fortunate to get a place here in December 2023. She is so well cared for. All the staff treat her with kindness dignity and respect. Nothing is too much trouble for them. She is thriving and happy with the loving care she receives from her Abbeyfield Bramhall family. We are so grateful

for everything you do for Mum and the kindness and support you give to us as a family.
Thank you!

Reply from Ian Nancollas, Fundraising Database and Compliance Officer at Abbeyfield House Bramhall

Thank you for giving us a five star review. It's great to know your mum is enjoying her stay at Bramhall. Thank you for your kind words about the care we provide at Abbeyfield.

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Review of
Abbeyfield House Bramhall
from Ann S (Daughter of Resident) published on 5 March 2024

Submitted via Website • Report

Overall Experience

Absolutely wonderful staff! They are so caring, friendly and professional. They all seem very happy, as do the residents, which gives the home a very happy and friendly feeling.
Everyone made Mum feel very welcome and part of the “family” when she arrived.

Reply from Ian Nancollas, Fundraising Database and Compliance Officer at Abbeyfield House Bramhall

Thank you for giving us a 5-star review. I'm glad your mum felt part of the 'family'.

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Review of
Abbeyfield House Bramhall
from Stephen H (Son of Resident) published on 4 March 2024

Submitted via Website • Report

Overall Experience

The staff at Abbeyfields are always friendly and helpful.
They have a real concern about meeting and reviewing my mother’s needs.
Abbeyfield has a very friendly homely feel and the staff work hard to make it a real home for the residents.
There are also lots of events and activities for residents

to enjoy.
I feel confident that my mum is in a warm friendly safe environment.

Reply from Ian Nancollas, Fundraising Database and Compliance Officer at Abbeyfield House Bramhall

Thank you for taking the time to leave us a 5-star review. I'm am delighted your mother is enjoying her stay at Bramhall.

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Review of
Abbeyfield House Bramhall
from Pamela D (Daughter of Resident) published on 20 February 2024

Submitted via Website • Report

Overall Experience

The care Abbeyfield provide for my mum is magnificent, the kindness, care and love are tremendous and nothing is too much trouble.
My mum has been there for nearly 6 years, we have been through a lot and Abbeyfield has given us as a family, total support.
We have just celebrated Mum's 95th birthday

with 2 parties because you can when you are 95.
The staff, I can’t fault at all.

Reply from Ian Nancollas, Fundraising Database and Compliance Officer at Abbeyfield House Bramhall

Thank you for taking the time to leave us a 5-star review. I am so glad your mum enjoys living at Bramhall, and that Abbeyfield is able to support your needs.

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Review of
Abbeyfield House Bramhall
from Susan W (Friend of Resident) published on 14 November 2023

Submitted via Website • Report

Overall Experience

Such amazing staff that deserve to be paid their weight in gold. I feel lucky my family friend has a room at Bramhall.
Both my Mother and Aunty experienced end-of-life care in previous years and it was excellent.

Reply from Ian Nancollas, Fundraising Database and Compliance Officer at Abbeyfield House Bramhall

Thank you for your kind words about our staff at Bramhall and for taking the time to leave a review.

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Review of
Abbeyfield House Bramhall
from Nancy G (Daughter of Resident) published on 9 November 2023

Submitted via Website • Report

Overall Experience

The staff are extremely caring, compassionate and responsive to Mum’s needs and wishes. Mum speaks positively about the carers and how they look after her. We are very grateful for the care received over the last five years.

Reply from Ian Nancollas, Fundraising Database and Compliance Officer at Abbeyfield House Bramhall

Thank you for writing your review. We are delighted that your mum is enjoying her time with us.

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Review of
Abbeyfield House Bramhall
from Gerald S (Nephew of Resident) published on 26 July 2023

Submitted via Website • Report

Overall Experience

The care home is very well-maintained. The staff are friendly and very efficient. The facilities are good. There is a beautiful garden, where residents can relax and enjoy the outside atmosphere. Overall, it is a nice place for the residents to be cared for.

Reply from Suzanne Brammer, Digital Officer at Abbeyfield House Bramhall

Thank you for your kind review Gerald, we are delighted to hear such positive feedback about the staff and facilities at Abbeyfield House Bramhall.

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Review of
Abbeyfield House Bramhall
from J H (Son of Resident) published on 26 July 2023

Submitted via Website • Report

Overall Experience

All the staff and the facilities are brilliant and I’m entirely satisfied with the care my dad is receiving. My only observation is that there has been a need to use agency personnel. Can I suggest that Abbeyfield review the pay to permanent staff so that their rate is at least 10% above market figures.

This should assist recruitment and retention.

Reply from Suzanne Brammer, Digital Officer at Abbeyfield House Bramhall

Thank you for taking the time to leave such positive feedback. We are pleased to hear that you are satisfied with the care your dad is receiving. We will take your comments regarding staff on board, thank you for your suggestion.

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Review of
Abbeyfield House Bramhall
from Mark O (Son of Resident) published on 17 July 2023

Submitted via Website • Report

Overall Experience

Mum first moved into Abbeyfield House Bramhall in February 2023 and settled in almost immediately, thanks to the care and attention given to her by the wonderful staff. She now regards Abbeyfield as her home and is very happy there. Transitioning from living independently into a full-time care setting

is not easy, particularly for the family, but Mum's move has been an unparalleled success story!
I cannot fault the staff; they are caring, responsive and meet all of Mum's needs. The home is very homely and welcoming; Mum's care has been outstanding and she also feels safe and well cared for. Planned activities are inclusive and appropriate; she has very much enjoyed the gardens in the recent fine weather and also enjoys 'nice natters' with the other residents, especially during mealtimes.
Staff have also been so accommodating and welcoming with family members visiting; most importantly of all Tilly, our RSPCA rescue Lurcher, loves the fuss and attention given to her on her many visits!

Reply from Suzanne Brammer, Digital Officer at Abbeyfield House Bramhall

Thank you for taking the time to leave a review Mark, we really appreciate your feedback. We are delighted to hear that your mum is so happy living at Abbeyfield House Bramhall.

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Review of
Abbeyfield House Bramhall
from Andrew C (Son of Resident) published on 13 July 2023

Submitted via Website • Report

Overall Experience

I find the staff and facilities at Abbeyfield Bramhall to be excellent.
All the staff are friendly and attentive and will take the time to ensure all needs and requirements are being met.
The food is all home cooked with a good variety and of a good standard.
Abbeyfield is always clean and tidy

and the gardens are well looked after.
I'm very happy to have my father stay at Abbeyfield in the knowledge he will be well looked after and cared for.

Reply from Suzanne Brammer, Digital Officer at Abbeyfield House Bramhall

Thank you for taking the time to leave feedback. We are glad that you find the staff and facilities here to be excellent. We really value your comments.

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Review of
Abbeyfield Downing House
from Paul F (Son of Resident) published on 23 September 2022

Submitted via Website • Report

Overall Experience

The staff are courteous, helpful and caring. My mother has been a resident for nearly three years and is happily settled in Downing House Care Home.
Apart from the issues with the laundry and the wi-fi, which I understand are being addressed, I feel the care provided is very good.
I live some three-hundred

miles away so most of my contact is via video calls to my mum's mobile, the staff help facilitate these.
Thanks to the staff for all your efforts during the challenges presented by Covid.
I would recommend Downing House.

Reply from Suzanne Brammer, Digital Marketing Officer at Abbeyfield Downing House

Thank you for taking the time to review Downing House, Paul. We really appreciate such positive feedback and are glad to hear that your mum is happy here.

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Care Homes Owned by Abbeyfield Living Society in Greater Manchester

Abbeyfield Living Society Locations in Greater Manchester (2)

Abbeyfield Living Society Reviews in Greater Manchester (50)

Abbeyfield House Bramhall

Abbeyfield House Bramhall

Abbeyfield House Bramhall

Abbeyfield House Bramhall

Abbeyfield House Bramhall

Abbeyfield House Bramhall

Abbeyfield House Bramhall

Abbeyfield House Bramhall

Abbeyfield Downing House

Abbeyfield House Bramhall

Abbeyfield House Bramhall

Abbeyfield House Bramhall

Abbeyfield House Bramhall

Abbeyfield House Bramhall

Abbeyfield House Bramhall

Abbeyfield House Bramhall

Abbeyfield House Bramhall

Abbeyfield House Bramhall

Abbeyfield House Bramhall

Abbeyfield Downing House

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