Care Home Owned by Abbeyfield Living Society in Hampshire

9.4 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Abbeyfield Living Society in Hampshire

Only the locations & reviews in Hampshire for Abbeyfield Living Society are showing below.

View the details of all 13 locations (with 407 reviews) owned by Abbeyfield Living Society

Abbeyfield Living Society Locations in Hampshire (1)

 

1 Care Home owned by Abbeyfield Living Society in Hampshire

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Abbeyfield Speedwell Court

Mansbridge Road, West End, Southampton SO18 3HW 

9.8 73 reviews
"The service Speedwell Court provides is quite marvellous I have absolutely no complaints at all. The staff couldn't have been more helpful…"   Read all 73 reviews
Location Type Care Home

Speedwell Court is a care home set in West End, Southampton. Within homely surroundings finished to the highest specification, providing exceptional services to people looking for first class quality, comfort and support in retirement. This home offers… Read more about Abbeyfield Speedwell Court

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • Sensory Impairment
  • 80 Rooms from £1,711 / week

Abbeyfield Living Society Reviews in Hampshire (73)

9.4
Abbeyfield Living Society has a Group Review Score of 9.4 (9.449) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Abbeyfield Living Society must have a Review Score.

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Review of

Abbeyfield Speedwell Court

from Patricia M (Wife of Resident) published on 23 January 2025
Overall Experience  Overall Experience 5.0 out of 5

The service Speedwell Court provides is quite marvellous I have absolutely no complaints at all. The staff couldn't have been more helpful and caring. I am delighted with every aspect of the care my husband gets.

Reply from Ian Nancollas, Digital Marketing Team at Abbeyfield Speedwell Court

Hi Patricia. Thank you for your 5-star review of our Speedwell Court home.


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Review of

Abbeyfield Speedwell Court

from Steve G (Son of Resident) published on 5 December 2024
Overall Experience  Overall Experience 5.0 out of 5

Having had experience dealing with several care homes over the years, Speedwell Court is outstanding in all aspects and by far the best home I have dealt with. I can't fault the level of care my father received during his stay. The staff are excellent, take a personal interest in the welfare of the
residents and kept me notified straight away of any issues that occurred.
Although his stay was only short-term, I would have no concerns if he had to return full-time.
Thank you for all your help.

Reply from Justine Owen, Customer Relations Manager at Abbeyfield Speedwell Court

We are grateful to you for such a lovely review. Our aim is to provide exactly what you have described and is great to hear that this has been your experience. Thank you.


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Review of

Abbeyfield Speedwell Court

from Nicola C (Daughter of Resident) published on 19 November 2024
Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident at Abbeyfield Speedwell Court since May 2022. The care and compassion she has received has been exemplary. I would have no reservations about recommending Speedwell Court. I am always welcomed wholeheartedly and treated like one of the 'Speedwell family', I can rest knowing
my mum is being very well cared for.

Reply from Ian Nancollas, Digital Marketing Team at Abbeyfield Speedwell Court

Thank you for your kind words concerning the care your mother receives at Speedwell Court.


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Review of

Abbeyfield Speedwell Court

from Adrian T (Son of Resident) published on 30 July 2024
Overall Experience  Overall Experience 5.0 out of 5

We were very pleased with the care my father received in the last two years of his life at Speedwell Court. This has been exemplary and we very much appreciate the work and dedication of all the staff. Thank you.

Reply from Ian Nancollas, Fundraising Database and Compliance Officer at Abbeyfield Speedwell Court

Thank you for your 5 star review. It's great to know your father has settled in so well at Speedwell.


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Review of

Abbeyfield Speedwell Court

from Deborah L (Cousin of Resident) published on 17 July 2024
Overall Experience  Overall Experience 5.0 out of 5

On May 24th my cousin, who suffers from extreme anxiety received a hip replacement.
Speedwell Court provided the respite which was booked for two weeks initially.
My cousin is very difficult and the carers dealt with her extremely professionally even though she attacked two of them when they tried
to get her into the shower.
As my cousin failed to recover from her operation within two weeks, we needed to extend her stay at Speedwell for a further two weeks. This was done instantly and efficiently without any problem at all.
Everyone at Speedwell was very cheerful and friendly. The care home is beautifully furnished and clean and reminded me very much of a fine hotel.
I would highly recommend Speedwell Court to anyone looking for a top of the range care home with first class care.

Reply from Ian Nancollas, Fundraising Database and Compliance Officer at Abbeyfield Speedwell Court

Thank you for taking the time to leave us a 5-star review. So glad to see that your cousin received the care she required. Thank you for recommending Speedwell Court.


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Review of

Abbeyfield Speedwell Court

from Richard M (Son of Resident) published on 12 July 2024
Overall Experience  Overall Experience 5.0 out of 5

My sister and I are very pleased by the way our mother is being looked after by Speedwell Court. The staff are lovely, caring and responsive to individual needs, the home is spotlessly clean, there are lots of activities for the residents and the range of facilities available is very good.

Reply from Ian Nancollas, Fundraising Database and Compliance Officer at Abbeyfield Speedwell Court

Thank you for taking the time to leave us a 5-star review. So pleased to read that your mother is enjoying her stay with us. Thank you for praising our staff.


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Review of

Abbeyfield Speedwell Court

from C E (Friend of Resident) published on 21 May 2024
Overall Experience  Overall Experience 5.0 out of 5

My wife's grandmother has been taken care of really well since February by the lovely care team staff who need praise and recognition for their great work!
The building (inside and out) is clean, tidy and fresh every time we visit. The programme of varied activities available is fabulous.
We are grateful
to all, keep up the good work!

Reply from Ian Nancollas, Fundraising Database and Compliance Officer at Abbeyfield Speedwell Court

Thank you for taking the time to give us a 5 star review. So pleased that your wife's grandmother has settled in at Speedwell and enjoys the care and activities we provide.


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Review of

Abbeyfield Speedwell Court

from L T (Sister of Resident) published on 25 April 2024
Overall Experience  Overall Experience 5.0 out of 5

The Speedwell Court facilitiy is superb. The premises are more like a comfortable hotel than a residential home. My sister is the happiest we have seen her for some time. The carers are clearly happy and are gentle and considerate. It is a relief that my sister is safe, appropriately and professionally
cared for. I cannot praise Speedwell Court enough. I would recommend Speedwell Court for anyone with dementia needs.

Reply from Ian Nancollas, Fundraising Database and Compliance Officer at Abbeyfield Speedwell Court

Thank you for taking the time to give us a five star review. It's great to know that your sister is enjoying her time with us. Thank you for your kind words concerning our care staff.


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Review of

Abbeyfield Speedwell Court

from T P (Daughter of Resident) published on 9 April 2024
Overall Experience  Overall Experience 5.0 out of 5

All management and staff are always attentive to residents and family members, making everyone feel at home. The home provides a lot of entertainment and events for residents and families to attend, and a lot of effort is put into arranging events. The home is always very clean and cleaners obviously
do an excellent continuing service. Care staff deal with any problems if they occur i.e locating lost items of clothing, reassuring anxious residents, also providing some reassurance to families. Respect, care and privacy is given to everyone. Excellent home and care, everything you want for your loved one. Would be better if they had a larger facility/room area for social events as can be very tight on space.

Reply from Ian Nancollas, Fundraising Database and Compliance Officer at Abbeyfield Speedwell Court

Thank you for taking the time to give us a 5-star review. On behalf of the care staff at Speedwell Court thank you for all your kind comments. It's great to know that a member of your family is enjoying their stay with us.


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Review of

Abbeyfield Speedwell Court

from J M (Friend of Resident) published on 11 March 2024
Overall Experience  Overall Experience 5.0 out of 5

Every time I visit my friend at the care home the staff are very welcoming, friendly and full of joy. It's really a pleasure to visit a well-run care home which my friend enjoys being there.

Reply from Ian Nancollas, Fundraising Database and Compliance Officer at Abbeyfield Speedwell Court

Thank you for leaving us a five-star review. So good to know that both you and your friend are happy with Speedwell Court.


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Review of

Abbeyfield Speedwell Court

from Christine A (Day Care) published on 11 March 2024
Overall Experience  Overall Experience 5.0 out of 5

Having a look around the care home, it looks very good. If it comes to it, we would very likely consider using it. At the moment we go for dementia meetings and lunch once a month, which are very good and and helpful for meeting people and the staff are very friendly and helpful.

Reply from Ian Nancollas, Fundraising Database and Compliance Officer at Abbeyfield Speedwell Court

Thank you for taking the time to leave us a 5 star review. So glad you enjoyed your time at Speedwell.


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Review of

Abbeyfield Speedwell Court

from David L (Day Care) published on 11 March 2024
Overall Experience  Overall Experience 5.0 out of 5

This home is efficiently run with pleasant and approachable staff who are very helpful. It is well-kept and extremely clean. It has a viable kitchen garden with rare breed chickens for interest within a large and relaxing garden. I have been given a conducted tour of the home which is very well facilitated.
Community lunches have been sponsored which along with community singing for residents and visiting dementia people is of great support. It allows the exchange of views and experiences. This is associated with a certain organisation. All of this gives huge relief to carers and relatives suffering alike.

Reply from Ian Nancollas, Fundraising Database and Compliance Officer at Abbeyfield Speedwell Court

Thank you for taking the time to leave us a 5 star review. So glad you enjoyed your time at Speedwell.


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Review of

Abbeyfield Speedwell Court

from Penny R (Daughter of Resident) published on 4 March 2024
Overall Experience  Overall Experience 5.0 out of 5

I recently attended a Valentine's lunch with my father. A huge amount of effort and care had been expended to provide a delicious lunch in attractive surroundings. I would be hesitant to take my father out from Speedwell Court, as he is very confused these days, so it was lovely to be able to go and
share a special meal with him.
The staff are always ready to go the extra mile to make their resident's lives as pleasant as possible.

Reply from Ian Nancollas, Fundraising Database and Compliance Officer at Abbeyfield Speedwell Court

Thank you for taking the time to leave us a 5-star review. It's lovely to read that you and your father enjoyed your Valentine's lunch at Speedwell. Thank you for your kind words about work of our staff.


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Review of

Abbeyfield Speedwell Court

from Paula S (Daughter of Resident) published on 13 December 2023
Overall Experience  Overall Experience 4.0 out of 5

Finding a suitable care home for someone you love can be a very difficult experience as it’s a hugely important decision to make. Having visited very many, I knew immediately that Speedwell Court was the one. Warm, cosy, bright and cheerful and most importantly, clean, I knew my Mum would approve. The
staff were sympathetic and helpful and in general, very nice individuals. On arrival in the foyer I was often met with the sound of happy residents singing along to some old favourite tunes and the activity coordinators were dedicated to providing a happy day for all. The large garden area was easily accessible and nicely maintained with chickens roaming the grounds which gave it a homely touch. The pretty cafe beside the garden area offered tea and coffee for all.
The sensitivity and care shown by staff at the end of my Mum’s life was exemplary. They treated Mum and my family with the greatest of respect and allowed us the privacy we needed at such a sad time for which I am truly grateful.

Reply from Suzanne Brammer, Digital Officer at Abbeyfield Speedwell Court

Thank you for such a wonderful review, we are delighted that you have had such a positive experience with Speedwell Court. We are so pleased to hear that your Mum was so well cared for and we are deeply sorry for your loss.


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Review of

Abbeyfield Speedwell Court

from Cheryl H (Daughter of Resident) published on 8 June 2023
Overall Experience  Overall Experience 5.0 out of 5

Mum moved into Speedwell Court in April, after being given a terminal diagnosis. She was a little reticent at first and wanted to go home but the staff at Speedwell persevered with her and she came round in the end. Her illness has progressed very fast but all the staff have been brilliant. They keep
me up to date with how things are going with her and how her medication changes to deal with her pain. They treat my mum with such dignity and make her so comfortable. Nothing is too much trouble. Her room is lovely, very light, modern and airy. The facilities are very good, everywhere is kept clean and you don’t get the feeling that you are in a care home at all, more like a hotel. I would not hesitate in recommending Speedwell Court.

Reply from Suzanne Brammer, Digital Officer at Abbeyfield Speedwell Court

Thank you for taking the time to leave a review. We are sorry to hear of your mum's terminal diagnosis. It is lovely to hear that she is settled at Speedwell Court and is receiving the care and attention that she needs. We really appreciate you taking the time to write a review.


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Review of

Abbeyfield Speedwell Court

from J F (Daughter of Resident) published on 1 June 2023
Overall Experience  Overall Experience 5.0 out of 5

Speedwell Court is a warm and friendly environment with exceptional staff and facilities. It is both a smart and comfortable home. The family are always welcome and included and where we have seen activities and events, they have been an appropriate and positive experience for residents. The recent
Coronation barbecue was a lovely occasion and very well attended. We are very happy with our choice of a home for Mum.

Reply from Suzanne Brammer, Digital Officer at Abbeyfield Speedwell Court

Thank you for taking the time to leave such positive feedback, we really appreciate it. It is lovely to hear how well your mum has settled in and we are happy that you all enjoyed the Coronation barbecue.


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Review of

Abbeyfield Speedwell Court

from Pat T (Wife of Resident) published on 26 May 2023
Overall Experience  Overall Experience 4.0 out of 5

My husband has been a resident at Abbeyfield Speedwell for the past eight months and during this time his care has been excellent. The day staff are exemplary and treat my husband with care, respect and always with kindness and patience.
I could ask no more from them they make what is a very sad time
for all his family easier to bear.

Reply from Suzanne Brammer, Digital Officer at Abbeyfield Speedwell Court

Thank you for taking the time to leave a review, we really appreciate your feedback. We are pleased to hear that your husband has settled in well here.


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Review of

Abbeyfield Speedwell Court

from Kathy P (Daughter of Resident) published on 17 May 2023
Overall Experience  Overall Experience 3.0 out of 5

Overall Mum had a good experience. She took part in the activities including art, exercise, and board games. She enjoyed walking around the garden. She walked to the dining room every day for meals. She had regular baths during the week. Mum had company as well from other residents and family visitors.
However,
she would have liked the toilet in her room to have been mended sooner as it was not working properly for her entire stay.

Reply from Suzanne Brammer, Digital Officer at Abbeyfield Speedwell Court

Thank you for taking the time to leave a review, we really appreciate your feedback. We are glad that your mum had a good experience. We are sorry to hear that her toilet wasn't mended sooner; this will be passed on to the team.


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Review of

Abbeyfield Speedwell Court

from R B (Resident) assisted by family/friend published on 20 February 2023
Overall Experience  Overall Experience 5.0 out of 5

My experience has been very enjoyable. The staff are extremely helpful and the home very clean and tidy. Nothing is too much trouble. Food is perfect. My grandchildren loved seeing the chickens in the garden. Newspapers most appreciated. My friends came a week too soon and thought they'd come to the
wrong home, having then visited the other local nursing homes, they were both relaxed and delighted that I'm at Speedwell as so much better than the other homes they previously visited.

Reply from Suzanne Brammer, Digital Officer at Abbeyfield Speedwell Court

Thank you for taking the time to review Speedwell Court. We are delighted to hear that you have had an enjoyable time, we really appreciate your feedback.


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Review of

Abbeyfield Speedwell Court

from T H (Son of Resident) published on 10 January 2023
Overall Experience  Overall Experience 5.0 out of 5

We have researched/visited many care homes over the years looking for somewhere for respite for my mother after various operations. The Customer Relations Manager at Speedwell Court/Abbeyfield was so helpful and professional that this time we chose Speedwell and I have not been disappointed. All of
the staff are excellent and are both professional and friendly and make both my mother's stay and my visits a pleasure. A special thanks to the Deputy Care Manager and another member of staff in particular who have helped with some special requests and a big thank you to the whole team. If Abbeyfield and the Speedwell team were in charge of adult care in the UK our adult care services would be transformed. Thank you!

Reply from Deborah Holmes, Customer Relations Manager at Abbeyfield Speedwell Court

Thank you so much for such a lovely review, we are most grateful for such a glowing review. It is a real pleasure for us to have your mother with us at Speedwell Court.


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Awards / Recognitions (1)

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