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Care Homes Owned by B&M Care Ltd in Berkshire

9.4 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by B&M Care Ltd in Berkshire

Only the locations & reviews in Berkshire for B&M Care Ltd are showing below.

View the details of all 28 locations (with 1444 reviews) owned by B&M Care Ltd

B&M Care Ltd Locations in Berkshire (3)

 

3 Care Homes owned by B&M Care Ltd in Berkshire

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St Lukes & The Oaks Care Home

Marshland Square, Caversham, Reading RG4 8RP 

9.7 68 reviews
"The staff are very friendly and helpful. Keeps relatives informed of any issues or problems. Staff ensures my brother has showered shaved…"   Read all 68 reviews
Location Type Care Home

St Lukes is a purpose built home in the charming Caversham area of Reading, close to the village of Emmer Green and the picturesque village of Sonning. St Lukes provides care for elderly residents. They offer several types of stay depending on… Read more about St Lukes & The Oaks Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 78 Rooms from £1,200 / week
St Brendans Care Home

44 Sandhurst Road, Crowthorne RG45 7HU 

9.2 47 reviews
"My husband cannot walk/stand. He has Alzheimer's plus many other problems. His care is immaculate. No worries at all.…"   Read all 47 reviews
Location Type Care Home

St Brendans is an impressive, purpose-built home developed to a high specification across four levels. The home is within easy reach of local amenities and is situated at the end of Crowthorne’s charming High Street. The home is within easy reach… Read more about St Brendans Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 62 Rooms from £1,400 / week
Lakeside Care Home

25 Whiteknights Road, Reading RG6 7BY 

9.0 66 reviews
"I would like to say a big thank you to all the staff at Lakeside Care Home for the care and attention they gave to our Dad while he was a…"   Read all 66 reviews
Location Type Care Home

Lakeside Residential Care Home, in Reading, has been purpose-built to suit a variety of residential care needs, including for individuals with a form of dementia. The home makes the most of the skills of a talented team, all well-qualified and up-to-date… Read more about Lakeside Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 72 Rooms from £1,200 / week

B&M Care Ltd Reviews in Berkshire (181)

9.4
B&M Care Ltd has a Group Review Score of 9.4 (9.419) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to B&M Care Ltd must have a Review Score.

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Review of

St Lukes & The Oaks Care Home

from Sue R (Daughter of Resident) published on 17 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum recently moved into the Lilac dementia section of St Lukes and the staff have been great at helping her settle and encouraging her to be with the other residents. The various carers whom i have met address the residents with care, respect, and a sense of humour! When i enquire, i have been informed
of how mum has been doing day to day between visits. Thank you all so much for her transition into full time care.
I am hoping that St Lukes will soon have an Activity Leader again to engage the residents in a regular timetable of events.

Reply from Kim Franks, Manager at St Lukes & The Oaks Care Home

Thank you for your review, it is very much appreciated. We have an Activities Organiser starting with us beginning of April.


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Review of

St Lukes & The Oaks Care Home

from David K (Son of Resident) published on 14 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is very settled at St Luke's in the dementia unit. The home is clean and well-run. The staff are professional and friendly. My mother feels safe and enjoys the interaction with other residents and staff. She has regained her spark and independence which is great to see.

Reply from Kim Franks, Manager at St Lukes & The Oaks Care Home

Thank you for your positive feedback, it is very much appreciated.


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Review of

St Lukes & The Oaks Care Home

from Philip B (Brother of Resident) published on 14 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very friendly and helpful.
Keeps relatives informed of any issues or problems. Staff ensures my brother has showered shaved and tidy in his clean clothes.
He is always included in the Care Homes activities.

Reply from Kim Franks, Manager at St Lukes & The Oaks Care Home

Many thanks for your positive feedback, it is very much appreciated.


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Review of

St Lukes & The Oaks Care Home

from Karen G (Daughter of Resident) published on 23 December 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

St Lukes Care Home is on one level so my mother wouldn't have to deal with stairs or lifts, which was important to me. It is spacious, with plenty of natural daylight, decorated and furnished stylishly, is very clean, and kept to a high standard. The home is kept warm which my mum loves.
Even though
my mum has dementia, she has made friends which is wonderful. My mum who is 96 years old, surprisingly will join in with the various activities they have.
She has a lovely bedroom which is newly decorated and has an ensuite. This is useful as my mum tends to get up quite a few times in the night to go to the loo!
I cannot praise the wonderful staff who are so patient, and show much kindness and love to my mum. Also, the hairdresser who cuts my mum's hair makes her look 10 years younger! She along with all the other staff makes my mum and other residents feel special, which is heartwarming. I could say lots more positive comments about St Lukes but I am limited to how many characters I can type!

Reply from Kim Franks, Manager at St Lukes & The Oaks Care Home

Thank you for your very kind review. Your feedback is very much appreciated.


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Review of

St Lukes & The Oaks Care Home

from James S (Son of Resident) published on 13 December 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The home has been nothing but excellent in every way. The care is top notch along with the food. The rooms are decorated for new residents and they allow you to personalise their rooms so your loved ones feel more at home. As soon as you walk in it feels comfortable and calm.

Reply from Kim Franks, Manager at St Lukes & The Oaks Care Home

Thank you for your lovely response. Your feedback is very much appreciated.


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Review of

St Lukes & The Oaks Care Home

from Beverley-Jane W (Wife of Resident) published on 13 December 2024

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband is a new resident of The Oaks, being in the end stage of Alzheimer's. I visit daily and see only smiling staff faces. He is clean and well-fed when he wants to be. He is washed and when he allows, a shower is given.
The food is thoughtfully prepared and mixed for people who cannot chew.
I love the daily menu setup. I always want to see what is the next meal going to be. Plenty of snacks are available.
Since he went in there I have started to relax and can do a bit more myself knowing he is very well cared for.

Reply from Kim Franks, Manager at St Lukes & The Oaks Care Home

Thank you for your lovely response. Your feedback is very much appreciated.


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Review of

St Lukes & The Oaks Care Home

from Julie W (Daughter of Resident) published on 13 December 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother went to St Luke's for respite in November 2024, after a slight progression of her dementia.
My mother has truly flourished since moving into St Luke's. From the moment she stepped through the doors, she was greeted with warmth, compassion, and professionalism. The staff are incredibly skilled,
but they also genuinely care about the residents' well-being, treating everyone with dignity and respect. Since living here, my mother's health, happiness, and overall quality of life have improved immensely. The nutritious meals, engaging activities, and personalised care plans have all contributed to her thriving in ways we hadn't seen in years. She has formed wonderful friendships, and the community atmosphere brings her so much joy. I'm impressed by the team's dedication and attentiveness, everyday needs are met, and going above and beyond to create a loving, safe environment. Knowing my mother is in such good hands brings peace of mind. I couldn't recommend St Luke's more highly.

Reply from Kim Franks, Manager at St Lukes & The Oaks Care Home

Thank you for your lovely response. Your feedback is very much appreciated.


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Review of

St Lukes & The Oaks Care Home

from Jacqueline S (Daughter of Resident) published on 13 December 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care and attention given to my Mum has been second to none. I feel she is well cared for and if any issues I am contacted swiftly. Very grateful for all the hard work the staff do at St Luke's Care Home. Thank you!

Reply from Kim Franks, Manager at St Lukes & The Oaks Care Home

Thank you for your lovely response. Your feedback is very much appreciated.


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Review of

St Brendans Care Home

from Celia B (Wife of Resident) published on 7 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband cannot walk/stand. He has Alzheimer's plus many other problems. His care is immaculate. No worries at all.

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Review of

Lakeside Care Home

from Sandra M (Daughter of Resident) published on 26 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to say a big thank you to all the staff at Lakeside Care Home for the care and attention they gave to our Dad while he was a resident there. They were all so very helpful and he enjoyed his time spent there although it was only for just over a year. He made many friends both with the staff
and residents and joined in with the activities he liked, there was never any pressure to do things he didn't want to. We were kept informed of any issues that occurred and they helped with any matter that arose if they were able, which we found very comforting. Dad passed away in a happy place surrounded by the wonderful staff who cared for him and ourselves, he is sadly missed but will be remembered as a friendly and affectionate person. We would have no hesitation in recommending Lakeside to others, with our thanks again to you all.

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Review of

St Lukes & The Oaks Care Home

from Mark B (Son of Resident) published on 16 September 2024

Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

My mum has been at this care home for the last year & the care home is clean & the carers are pleasant but the only thing that lets it down is communication when an issue happens I don't seem to get notified until it's been brought to my attention by another source which is very frustrating & when an
investigation is ongoing we don't get updates from the department.

Reply from Kim Franks, Manager at St Lukes & The Oaks Care Home

Thank you Mark for your feedback. It is very much appreciated. I am still in the process of doing the investigation, so at the moment I do not have any updates for you. As soon as I have an update I will let you know.


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Review of

St Lukes & The Oaks Care Home

from Fiona O (Daughter of Resident) published on 18 July 2024

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I feel very much at peace knowing my mum is well looked after by a lovely team. The home is always very peaceful and the staff are approachable. The only issue I have is with the constant heating being on even in the warm weather.

Reply from Kim Franks, Manager at St Lukes & The Oaks Care Home

Thank you Fiona for your feedback, it is very much appreciated.


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Review of

St Brendans Care Home

from K P (Son of Resident) published on 10 July 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our father had lived in his own house for 67 years when we had to finally submit to being cared for in a residential home at the age of 95 in December 2023. St Brendans was one of a number of homes we looked at and we were very reassured from the outset. Father was 'quite the challenge' being three
years suffering from Alzheimer's (Dementia) and still fighting it!
St Brendans' staff were very accommodating to father's less acceptable habits (borne of the illness) some of which were quite antisocial and perhaps regarded as offensive. The staff dealt with these issues thoroughly and professionally, with no blame on father, total understanding of the disease and with exceptional good humour.
We are unable to name names here due to the review policy but there was not a staff member we would not wish to single out for praise.
It was always a pleasure to visit Father at St Brendan's simply because the staff were always so genuinely cheerful, well informed and concerned.
Thank you to all!

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Review of

St Lukes & The Oaks Care Home

from Viv K (Power of Attorney of Resident) published on 14 May 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Another month, and staff going beyond expectations again. The thoughtful attention and thinking ahead to the care needs is excellent. Contact with the staff is always pleasant and informative. Looking forward to the warmer weather to sit out side in the courtyard.

Reply from Kim Franks, Manager at St Lukes & The Oaks Care Home

Many thanks for your review. Your support is very much appreciated.


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Review of

St Lukes & The Oaks Care Home

from Simon P (Son of Resident) published on 14 May 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

St Luke's has been awesome for Mum since she moved there last year. There are loads of activities going on all the time to keep her occupied and she's really started to settle in well. The staff are very caring and quick to get in touch if there is an issue.

Reply from Kim Franks, Manager at St Lukes & The Oaks Care Home

Many thanks, Simon for your feedback. Your kind review is very much appreciated.


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Review of

St Lukes & The Oaks Care Home

from Rai K (Son of Resident) published on 29 April 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mother has been at St Lukes within The Oaks Care Home facility since July 2022 and since day one, the care she has received has been exemplary. Mum has advanced dementia and moved from another care home where she had been for a number of years and we were worried about how she would adapt to new
surroundings and specifically with new carers. The move went well from day one and with the help of the carers and all staff, she settled in very quickly with no issues. Since that day we have had no concerns on the level of care she receives and is always clean and well-presented when we visit. This can only be down to the standards applied within the care home and the staff employed. There are regular reviews of the care plan in place for Mum and we are also able to raise any concerns/questions if necessary at any time.

Reply from Kim Franks, Manager at St Lukes & The Oaks Care Home

Thank you Rai for your positive feedback. It really is very much appreciated.


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Review of

St Lukes & The Oaks Care Home

from Alison T (Daughter of Resident) published on 23 April 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so grateful to the staff at St Lukes for looking after my mum after she fell and dislocated her hip replacement. They were very prompt in calling the paramedics and I felt reassured that Mum was in safe, caring hands on her return.
Thank you also for organising an exercise & music session today,
Mum phoned me with great excitement as she enjoyed it so much.
Would be nice if there was a place for visitors to help themselves to refreshments.

Reply from Kim Franks, Manager at St Lukes & The Oaks Care Home

Hi Alison, thank you for your lovely review. You are more than welcome to help yourself to refreshments using the coffee shop opposite the box office at the front of St Lukes. Let me know when you're next in and I'll show you where everything is.


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Review of

St Lukes & The Oaks Care Home

from M E (Daughter of Resident) published on 12 April 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father is very settled here and feels looked after and cared for. He enjoys the food and loves reading his books in the conservatory. The staff are friendly and the community is happy and welcoming.

Reply from Kim Franks, Manager at St Lukes & The Oaks Care Home

Thank you David for your feedback. Your support is very much appreciated.


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Review of

St Lukes & The Oaks Care Home

from Ian B (Son of Resident) published on 19 March 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been at St Luke's for almost 2 years now and has made lots of friends. She joins in with the activities and is enjoying the Care Home. The Care home keeps us informed of Mum's well-being and always contacts us if there is anything wrong. The care they give her is excellent and we have complete
trust in the Staff. Mum enjoys the food and its variation. The care home is kept clean and tidy and the staff is always friendly. They are always willing to help if needed. We are happy with the overhaul care.

Reply from Kim Franks, Manager at St Lukes & The Oaks Care Home

Many thanks for your positive review. It is very much appreciated.


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Review of

St Brendans Care Home

from Kevin P (Nephew of Resident) published on 12 March 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt has been living at St Brendan's Care Home in Crowthorne for five and a half years, where she has received excellent care and support throughout. At the age of 83, after two long stays in hospital, we realised that my aunt needed a level of care and support that couldn’t be provided in her own
home. So, her daughter looked at the local care homes and was impressed with the staff and facilities at St Brendan’s. My aunt soon settled at St Brendan’s and began to think of it as her home, appreciating the help and support from the friendly and kind staff members. As family members, we have always been welcomed and made to feel valued and supported by the outstanding staff in all areas of the home. But most importantly, my aunt receives kind and sympathetic care and great attention to detail from a dedicated team of caring and well-trained staff who provide high-quality care. It’s very reassuring that my aunt is at St Brendan’s where she is safe and well cared for, and very happy.

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Awards / Recognitions (3)

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