B&M Care Ltd in Buckinghamshire | 5 Care Homes

Review of
St Leonards Care Home
from Kate G (Daughter of Resident) published on 6 March 2025

Submitted via Website • Report

Overall Experience

Mum has been with St. Leonard's for two years now. As a family we are completely overwhelmed by how wonderful this place is. The staff are all warm, professional and so, so caring. Mum is not able to speak, but they always understand what she needs. They know her as a person and have always actively

made sure that she joins in with activities she loves and let her be if she isn't interested. The atmosphere is relaxed and that is why the residents are so happy. The home and the grounds don't feel like a clinical environment, they feel like home.
Living so far away, I am totally secure in the knowledge that the staff are not only keeping mum safe but are actively ensuring that she feels loved and cared for. She is thriving at the age of 85 and that is a wonderful thing.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Bury Lodge Care Home
from Nikki M (Daughter of Resident) published on 24 February 2025

Submitted via Postal Card • Report

Overall Experience

I couldn't wish for a nice home for my mum. Mum loves the care that she receives and is always telling me how kind the staff are. It is always a pleasure to visit and I am always made to feel so welcome. The home is spotlessly clean. Any queries I have had are addressed promptly and efficiently. Thank

you to all the lovely team, I'm grateful to each and every one of you and so is Mum.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
St Leonards Care Home
from L D (Wife of Resident) published on 24 January 2025

Submitted via Website • Report

Overall Experience

A year ago I was faced with making the hardest of decisions knowing I could no longer cope at home. I visited many care homes, after repeated word of mouth recommendations, I visited St Leonard's Care Home. From the minute I stepped in it felt "right", a home away from home. Where I still have input

in my husbands care, but he is looked after by a team of people with competence and compassion. I wanted somewhere where the TV wasn't the only activity, somewhere warm (in every way), comfortable and clean. Somewhere I felt confident he would be well cared for. A year on I can say I've found it.

Reply from Martin Sharp, Manager at St Leonards Care Home

Thankyou for the lovely review. You and your husband are a big part of our St Leonards Family.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
St Leonards Care Home
from Anna F (Daughter of Resident) published on 23 January 2025

Submitted via Website • Report

Overall Experience

I just love St Leonards Care Home. What a wonderful care home, all the staff are welcoming and friendly and they genuinely do care that mum is as happy and comfortable as she can possibly be. Her bedroom is spacious and everywhere is extremely clean. There are small courtyard gardens as well as larger

garden areas which enhance the living areas and are lovely in the summer. The food looks really good and the menu is varied with lots of refreshments being served through the day. I know Mum is being care for with respect and dignity in an environment that manages to be spacious but still feel cosy and homely. I feel my Mum is valued as an individual and everything possible is done to make her feel respected and a part of the St. Leonards family. It makes such a difference knowing she is being cared for so well. I can't thank the staff enough.

Reply from Martin Sharp, Manager at St Leonards Care Home

Thank you for the lovely review. We are happy Mum is settling in well and has become part of our St Leonard's family.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
St Leonards Care Home
from Sheila C (Daughter of Resident) published on 22 January 2025

Submitted via Website • Report

Overall Experience

My mother has been at St Leonard's for over three years. She has been treated with respect and is very well looked after physically and mentally. Any concerns relating to her health are quickly dealt with. She is stimulated by the great variety of social activities on offer.
The home itself is warm

and cosy, and very clean, very much a home from home.
The manager is very approachable, as are all the members of staff.
I would have no hesitation, at all, in recommending this home for a loved one.

Reply from Martin Sharp, Manager at St Leonards Care Home

Thank you for your lovely review. We are very much looking forward to her 100th birthday next month!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
St Leonards Care Home
from Lin A (Daughter of Resident) published on 22 January 2025

Submitted via Website • Report

Overall Experience

As soon as we walked into SL care home we knew that SL was the care home we wanted for our dad. It was the friendly, family, happy atmosphere that impressed us so much. From the initial visit through to the application and moving-in process, all the staff have been brilliant, helpful, sensitive, and

welcoming.
The bedrooms are spacious and comfortable and we have been encouraged to take any of Dad's own possessions in that will help him feel at home to make it his home!
The communal areas are lovely and bright looking over beautiful views of the gardens.
There is always organised activities suited for all abilities and the residents are encouraged to join in. It's wonderful to see Dad taking part. All the residents are all treated with the utmost respect and dignity. All staff show everyone their love, and care of the highest standard.
We truly cannot praise the attitude, professionalism, and dedication of the Management and staff. And would recommend SL Care Home without hesitation.

Reply from Martin Sharp, Manager at St Leonards Care Home

Thank you for the lovely review. It is an absolute pleasure having Dad here and we are very happy he has settled so well.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
St Leonards Care Home
from Diana D (Daughter of Resident) published on 21 January 2025

Submitted via Website • Report

Overall Experience

When my dad first became a resident, it took him a little while to settle in. However the staff were professional, patient and considerate and were able to accommodate his initial difficulties. Staff reassured him and over time dad has been able to settle.
All the staff that I have met have been kind

and caring. Dad has enjoyed the numerous outings and activities organised by the home. I know that he is in safe hands.

Reply from Martin Sharp, Manager at St Leonards Care Home

We are so happy Dad has settled - as his smile lights up our day.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
St Leonards Care Home
from Paula R (Daughter of Resident) published on 21 January 2025

Submitted via Website • Report

Overall Experience

My Mum has been with St Leonards Care Home for two and a half years now and I don't know what I would have done with out them. They are great at what they do and keeping up with Mum's for ever changing situation. They are great at being inclusive to all and encouraging Mum to join in. I feel welcomed

when I visit and feels like I am visiting mum at home. Thank you to all the staff for all there hard work a lot of it which we do not see.

Reply from Martin Sharp, Manager at St Leonards Care Home

Thank you for your lovely review, it is a pleasure having Mum here.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
White Plains Care Home
from Selina S (Daughter of Resident) published on 21 October 2024

Submitted via Website • Report

Overall Experience

If you are reading this review it's likely you are researching where can you find somewhere for a loved one to go, whether it be for respite care or as a full-time resident.
You will not find anywhere better than White Plains in my opinion and I researched extensively.
The team at White Plains are

exceptional - the care shown not only to those staying but also the huge support given to the families is incredibly valuable and you feel so included.
The care is superb and such a sense of warmth and belonging - match this with the outstanding cleanliness of the accommodation and the beautiful grounds you really won't be disappointed.
It's a hard time when a loved one needs to adjust their life and one full of emotion but choosing White Plains is one less worry.

Reply from Nina Szmigielska, Manager at White Plains Care Home

Thank you so much for your kind words, we are pleased to hear that you were satisfied with the care and we met your expectations. Best regards

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Chesham Bois Manor
from Jamie S (Son of Resident) published on 21 August 2024

Submitted via Website • Report

Overall Experience

What an excellent experience and an excellent home. My Dad required some urgent respite care and this Home is just around the corner from where my Dad lives. Luckily for Dad, there was a room available, we were able to visit the very next day after making our initial enquiry and the following day Dad

checked in. My dad couldn't wait to stay and from the moment we arrived, the kindness and caring of all staff was immediately obvious. The home is spectacular and historic and has wonderful grounds. My dad is not the easiest of people to deal with at times but he was handled with care, kindness and respect, which was wonderful to see and was a relief to know that he was happy. My dad loved the menu choice, the cups of tea, the staff, the freedom, the activities and above all, the hugs he tried to get from everyone. This a lovely intimate Home where you can relax, have some peace and quiet if you want it or be social when you feel like it.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Chesham Bois Manor
from C W (Daughter of Resident) published on 20 August 2024

Submitted via Website • Report

Overall Experience

Chesham Bois Manor held a lovely BBQ for residents and their family and friends . The sun shone, the staff were amazing and the music was brilliant. Such a treat for my mum to attend a "normal" activity - think she thought she was at home for a family BBQ.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Chesham Bois Manor
from Helen P (Daughter of Resident) published on 9 August 2024

Submitted via Website • Report

Overall Experience

My mother has been a resident since May. She looks so much better since moving in and I feel extremely lucky to know she's so well looked after. We are always made to feel part of Chesham Bois Manor when we visit. She also loves the food!

Reply from Amber Seabrook, Home Manager at Chesham Bois Manor

Thank you for this lovely review. We are so pleased Mum is part of our Chesham Bois Manor family.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Chesham Bois Manor
from Kate W (Daughter of Resident) published on 8 August 2024

Submitted via Website • Report

Overall Experience

My mother has been in Chesham Bois Manor for a year since she had a fall and was on the floor on her own for 18 hours. The staff are consistently kind and their parties are not infrequent - summer party, D-Day party, etc. They also have occasional outings and in-house activities. I feel my mother is

well cared for and as someone who loved gardens the grounds are a lovely place to sit in the summer. There is always ongoing maintenance so the place looks well cared for. We looked at half a dozen homes before selecting Chesham Bois Manor and the thing that impressed me about this (and one other) was that the residents are encouraged to sit in a communal area during the day rather than in their own rooms.

Reply from Amber Seabrook, Home Manager at Chesham Bois Manor

Thank you so much for your beautiful review.It is an honour to care for Mum.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
White Plains Care Home
from Nigel L (Grandson of Resident) published on 30 July 2024

Submitted via Website • Report

Overall Experience

Nan was a resident at White Plains for 15 months, at first she was unsettled but within a short period settled in well. She enjoyed joining in with activities provided including gardening, crafts, musicians and outings to local shops and village hall etc. I must say I was very happy with the activities

provided, on many occasions when I visited I saw staff interacting with residents, they also organised tea parties, live music and events where relatives were invited to come and enjoy. Residents are not sat in front of the TV and left for the day like I have seen in other places. The care provided is first class and they keep you informed if your loved one has any issues etc.
The home is kept to a high standard and very clean, Nan had a room with a view over the front gardens.
The outside areas and gardens are kept to a high standard which residents can enjoy weather permitting of course.
Overall the team at White Plains did a great job looking after my Nan.

Reply from Danielle Barron, Deputy Manager at White Plains Care Home

Dear Nigel, thank you for your kind words, it was a pleasure looking after your nan and she will be sorely missed. Kind regards the team at White Plains.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
White Plains Care Home
from Philip M (Son of Resident) published on 29 April 2024

Submitted via Postal Card • Report

Overall Experience

Warm friendly and professional staff.
Buildings and gardens all clean and cultivated.
A building full of love and joy.

Reply from Nina Szmigielska, Home Manager at White Plains Care Home

Thank you so much for sharing your feedback with us! It truly warms our hearts to hear such kind words about our staff and our home. We strive to create a welcoming environment where residents and visitors alike feel valued and cared for. Knowing that our staff are perceived as warm, friendly, and professional is a testament to their dedication and passion for providing exceptional care. Maintaining clean and cultivated buildings and gardens is a priority for us, as we believe that a pleasant environment contributes to the overall well-being of everyone in our care. Most importantly, we're thrilled to hear that our home is perceived as a place full of love and joy. Creating a sense of community and belonging is at the heart of everything we do, and it's wonderful to know that our efforts are making a positive impact. Thank you once again for your kind words. Your feedback inspires us to continue striving for excellence in all that we do.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
White Plains Care Home
from Sharon C (Daughter of Resident) published on 10 April 2024

Submitted via Website • Report

Overall Experience

Mum was a resident of White Plains for three years until she passed away in March.
During the time she was a resident her health slowly declined due to illness, and her needs became more complex. But we were assured that White Plains was a home for life, and Mum did indeed consider it her home.
The

care Mum received was always first class, at times she could be strong-willed but this was met with humour, patience and always care and respect.
Activities were available and Mum was included as much as she wanted to be, especially enjoying outside
events and musical guests. Mum also liked time on her own in her room which was always accommodated.
Being independent in earlier years Mum appreciated residents' meetings and having her voice heard and opinions sought.
All the members of staff that we interacted with were pleasant, polite and dedicated to the residents and unfailingly kind to any visiting relatives.

Reply from Nina Szmigielska, Home Manager at White Plains Care Home

Your heartfelt words about Mum's time with us are deeply appreciated. It brings us great comfort to hear that Mum felt at home and well cared for during her stay at White Plains. Providing first-class care and ensuring Mum's comfort and happiness was always our top priority, and we are grateful for the trust you placed in us. It warms our hearts to hear that Mum enjoyed participating in activities, cherished her moments of solitude in her room, and valued having her voice heard in residents' meetings. We strive to create a supportive and inclusive environment where all residents feel valued and respected. Your kind words about our staff mean a lot to us. Our team is dedicated to providing compassionate and personalized care to each resident, and knowing that their efforts were appreciated brings us great joy.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Bury Lodge Care Home
from L L (Daughter of Resident) published on 3 April 2024

Submitted via Website • Report

Overall Experience

My mother first stayed at Bury Lodge in 2019 for respite care after a spell in hospital. It soon became apparent that she wouldn't be able to manage if she returned to her own home, and she became a permanent resident for a year, until the pandemic lockdown started when we moved her to a facility nearer

to where we live.
A year later, she asked to return to Bury Lodge as she missed the staff and had felt settled there. She was welcomed back and instantly made to feel 'at home' again.
She found the continuity of care one of the most reassuring aspects of her residency.
Sadly she was very hard of hearing and had poor eyesight, so was unable to enjoy many of the activities, but loved going to the chapel each week and also enjoyed the book club.
She had very restricted mobility, and the staff took great care of her, treating her with kindness and patience.
We'd like to thank all the staff for their care. It was so reassuring to know that she was in safe hands until the end.

Reply from Lisa Absalom, Home Manager at Bury Lodge Care Home

Thank you very much for your review, it was a pleasure to have your mother stay with us, we all learned a great deal with the stories she would tell us of her younger years.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
White Plains Care Home
from C J (Daughter of Resident) published on 22 March 2024

Submitted via Postal Card • Report

Overall Experience

My mum enjoyed her three-week stay at White Plaines. She found it to be a very caring and homely place. She is very pleased to be back in her own bed, as was a bit uncomfortable in the care home bed.
The staff were very caring and excellent.

Reply from Nina Szmigielska, Home Manager at White Plains Care Home

Thank you so much for taking the time to share your experience with us. We are thrilled to hear that your mum enjoyed her three-week stay at White Plaines and found it to be a caring and homely environment. Ensuring the comfort and well-being of our residents is our top priority, and we are delighted that your mum felt at home during her time with us. We understand the importance of feeling comfortable, especially when away from one's own bed, and we appreciate your understanding in this matter. Our dedicated staff members strive to provide excellent care to all residents, and we are thrilled to hear that they meet your expectations. Your kind words serve as motivation for us to continue delivering the highest quality of service. We are grateful for the opportunity to have had your mum with us, and we hope to welcome her back anytime she may need our services in the future. Please don't hesitate to reach out if there's anything we can assist you or your mum with. Warm regards.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
White Plains Care Home
from Alan H (Friend of Resident) published on 20 March 2024

Submitted via Postal Card • Report

Overall Experience

She came to White Plains for respite, flowing surgery at the hospital. Time period for two weeks, and I think I made a good choice in White Plains.

Reply from Nina Szmigielska, Manager at White Plains Care Home

Thank you for your review of White Plains Care Home; we appreciate your comments and thank you for taking the time to give us a review of our services.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Ryeview Manor Care Home
from J H (Daughter of Resident) published on 15 March 2024

Submitted via Website • Report

Overall Experience

I have my Mum in Ryview Manor. She has been in there for about four months now. From my first contact with them, the staff have been nothing but understanding and caring. From the staff member who I first talked to when I was first looking for care for my Mum, to all the floor staff, cleaners, up to

nurse, to the Matron and the home manager. It is never easy to make the decision to put a loved one in to care but the staff here have made it a caring and pleasant experience. They have called if there is a problem with Mum and guided me through the practical solutions. They have offered a shoulder to cry on when I have needed it and reassured me that I am doing the right thing for both Mum and myself. There is a doctor who visits on a regular weekly round but is also available in between if required. Mum is now exercising more and seems to have settled in well making friends with both staff and other residents alike.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Care Homes Owned by B&M Care Ltd in Buckinghamshire

B&M Care Ltd Locations in Buckinghamshire (5)

B&M Care Ltd Reviews in Buckinghamshire (256)

St Leonards Care Home

Bury Lodge Care Home

St Leonards Care Home

St Leonards Care Home

St Leonards Care Home

St Leonards Care Home

St Leonards Care Home

St Leonards Care Home

White Plains Care Home

Chesham Bois Manor

Chesham Bois Manor

Chesham Bois Manor

Chesham Bois Manor

White Plains Care Home

White Plains Care Home

White Plains Care Home

Bury Lodge Care Home

White Plains Care Home

White Plains Care Home

Ryeview Manor Care Home

Awards / Recognitions (3)

Loading

Loading

Loading

Loading

Promote on carehome.co.uk

Search for

Care Seekers

Job Seekers