Care Homes Owned by Gold Care Homes

9.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Gold Care Homes
Gold Care Homes provide care within a relaxed and secure care home environment.

Gold Care Homes was established in 1999 and has since grown within the Northern Home counties, offering residential, nursing and dementia care, in addition to respite care on a short term basis.

Managers at Gold Care Homes are sourced with backgrounds in nursing and administration, ensuring they are professional and qualified in all aspects of care home administration.

Residents within Gold Care Homes are treated as individuals and have their personal preferences met where possible.

Gold Care Homes Locations (34)

 

34 Care Homes owned by Gold Care Homes

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Peverel Green Care Home

Wickham Bishops Road, Hatfield Peverel, Chelmsford CM3 2JL 

9.9 17 reviews
"My mother was settled in well after living independently until she was 90 years old. The care home staff have been loving and welcoming and…"   Read all 17 reviews
Location Type Care Home

Nestled in the picturesque area of Essex, Peverel Green Care Home is a brand-new purpose-built home that accommodates up to 60 residents in spacious private bedrooms, all equipped with en-suite wet room facilities. The home features an array of contemporary… Read more about Peverel Green Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 60 Rooms from £1,650 / week
Manor House

1 Amblecote Avenue, Kingstanding, Birmingham B44 9AL 

9.9 100 reviews
"The manager and her team are amazing, they are really supportive. Hard decision of putting my Nan in care home for respite and even though…"   Read all 100 reviews
Location Type Care Home

Rated 'Outstanding' in 3 categories by CQC, The Manor House Care Home offers an ideal environment for those who require care including those who live with the impact of dementia on lives. The home is purpose-built with thirty-seven bedrooms all well… Read more about Manor House

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Younger Adults
  • Sensory Impairment
  • 37 Rooms from £1,400 / week
Beachcroft House Care Home

111 Shirland Road, Maida Vale, London W9 2EL 

9.9 38 reviews
"The care home is excellent, with high standards throughout. This shows in the quality of food, the cleanliness and the overall quality of…"   Read all 38 reviews
Location Type Care Home

Welcome to Beachcroft House Care Home Based in the heart of Maida Vale at the back of the BBC studios, Beachcroft House is a new purpose-built home fitted with all new fixtures and opened in September 2020. Located only a short distance between Maida… Read more about Beachcroft House Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • 84 Rooms
Broxbourne Nursing Home

New River Gardens, Wormley, Broxbourne EN10 6GU 

9.9 63 reviews
"My mum has been in broxbourne nursing home since Aug 24, The care she receives is outstanding. I know my mum is safe and looked After. My…"   Read all 63 reviews
Location Type Care Home

Broxbourne is a brand new purpose-built, luxury residential nursing home situated in the heart of the Lea Valley. The home provides excellent quality of care, allowing each resident to benefit from unique, personalised care built around them, making… Read more about Broxbourne Nursing Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • Younger Adults
  • 77 Rooms from £1,600 / week
Amy Woodgate House

Nigel Fisher Way, Chessington KT9 2SN 

9.9 47 reviews
"The atmosphere in the room was happy and calm. Quiz with some residents causing lots of laughter. My sister and I took part too! The staff…"   Read all 47 reviews
Location Type Care Home

Amy Woodgate House work to promote independence within a secure, homely environment, ensuring all residents are treated as individuals and with dignity and respect. As a resident of Amy Woodgate you are encouraged to live as independently as possible… Read more about Amy Woodgate House

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 44 Rooms from £1,700 / week
Sycamore Court

Fitzherbert Drive, Off Bevendean Road, Brighton BN2 4DU 

9.9 24 reviews
"I go to visit my brother-in-law annually when I return to the UK. He is getting some of the best treatment I have seen at this facility.…"   Read all 24 reviews
Location Type Care Home

Sycamore Court in Brighton is well-respected within the local community for providing high quality and effective care and accommodation for older people. It also offers care for people with physical disabilities, such as Parkinsons' disease. This… Read more about Sycamore Court

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Younger Adults
  • Sensory Impairment
  • 43 Rooms from £1,500 / week
The New Deanery

Deanery Hill, Bocking, Braintree CM7 5SR 

9.8 96 reviews
"A nice welcome on arrival a pleasant temperature very clean a nice atmosphere . Very comfortable for any residence staff attentive and…"   Read all 96 reviews
Location Type Care Home

The New Deanery is a 93-bedroom care home set in glorious six-acre grounds, situated in Braintree. The home provides a safe and secure “home from home” environment. With an award-winning Chef and Activities team, residents can enjoy exceptional dining… Read more about The New Deanery

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • Sensory Impairment
  • 93 Rooms from £1,500 / week
Martins House

Jessop Road, Pin Green, Stevenage SG1 5LL 

9.8 64 reviews
"Mum was looked after throughout her stay until her peaceful end in December. The staff at Martins House were warm, attentive, kind, caring…"   Read all 64 reviews
Location Type Care Home

Martin’s House is amongst a populated residential area, close by shops, cafés and transportation links. It is dedicated to providing professional elderly care in a homely environment where individuals are able to get full enjoyment from their years… Read more about Martins House

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • Younger Adults
  • 60 Rooms from £1,400 / week
Autumn Vale Care Centre

Danesbury Park Road, Welwyn AL6 9SN 

9.8 125 reviews
"I found the staff extremely professional and sensitive dealing with and looking after my mother-in-law and our bereavement.…"   Read all 125 reviews
Location Type Care Home

Autumn Vale Care Centre is a stunning care home with a fantastic, well-deserved reputation for excellent nursing care and support, which extends to those who have complex nursing care needs. A purpose-built home providing the very best of care in… Read more about Autumn Vale Care Centre

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • Younger Adults
  • Sensory Impairment
  • 69 Rooms from £1,600 / week
Brackenbridge House

Brackenhill, Victoria Road, Ruislip HA4 0JH 

9.8 55 reviews
"I have seen a big improvement in Mum since she arrived, both phsycal and mental. She engages in things that she would never have before.…"   Read all 55 reviews
Location Type Care Home

Brackenbridge House is set in one and half acres of lawns and gardens with pathways and gardens for residents to enjoy. The home offers 'first class' person-centred care for the over 65's. Conveniently based in South Ruislip, all of London’s sights and… Read more about Brackenbridge House

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • Younger Adults
  • 36 Rooms from £1,500 / week
Hatfield Nursing Home

Tamblin Way, Hatfield AL10 9EZ 

9.8 93 reviews
"Always find staff very kind and helpful, nothing is too much trouble. I believe they care not only for residents but for families and take…"   Read all 93 reviews
Location Type Care Home

Hatfield Residential and Nursing Home provides award-winning compassionate care for residential, dementia and nursing needs. The purpose-built modern interior offers residents spacious, private bedrooms with ensuite facilities, as well as plenty… Read more about Hatfield Nursing Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Sensory Impairment
  • 118 Rooms from £1,500 / week
Lucton House

8 Long Wood, Bournville, Birmingham B30 1HT 

9.7 106 reviews
"Mom continues to be well cared for and stimulated, not only by the activities but by the simple day to day interactions she has with staff…"   Read all 106 reviews
Location Type Care Home

Lucton House Care Home offers unique apartment-style living with the added bonus of care on hand, 24 hours a day. If you are looking for an environment where your loved one is supported to maintain their independence, but can access round the clock care… Read more about Lucton House

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Sensory Impairment
  • 51 Rooms from £1,350 / week
Heath Lodge

Danesbury Park Road, Welwyn AL6 9SN 

9.7 122 reviews
"I highly recommend Heath Lodge. My father was admitted in April 2023 and we were apprehensive but we needn't of worried from the first day…"   Read all 122 reviews
Location Type Care Home

Sharing grounds with Autumn Vale, Heath Lodge is a period Tudor style residential care home set in stunning landscaped gardens in Welwyn. Heath Lodge offers first class care for residents. Each resident enjoys unique, personalised care, built around… Read more about Heath Lodge

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 67 Rooms from £1,500 / week
Halcyon Days

The Old Rectory, Church Lane, Graveley, Hitchin SG4 7LU 

9.7 64 reviews
"I am very happy that Halcyon Days staff are very caring for my mother. Everyone greets her even when just walking in the corridor. They…"   Read all 64 reviews
Location Type Care Home

Halcyon Days offers first class care for residents in picturesque village surroundings. Each one of their residents enjoys unique, personalised care, built around them and designed to make their stay with as enjoyable and fulfilling as possible. The… Read more about Halcyon Days

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • Younger Adults
  • 57 Rooms from £1,500 / week
St Stephens

St Stephen's Terrace, Droitwich Road, Worcester WR3 7HU 

9.7 55 reviews
"My Mum has been a resident at St Stephens for nearly two years. I am very happy with the care she receives and all the staff are very…"   Read all 55 reviews
Location Type Care Home

St Stephen's has an excellent reputation as a home with a friendly, welcoming atmosphere to everyone offering comfortable accommodation. Their aim is to ensure the residents feel at home, relaxed and safe in the knowledge that friendly and trained staff… Read more about St Stephens

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • 51 Rooms from £1,250 / week
Hillside Nursing Home

North Hill Drive, Harold Hill, Romford RM3 9AW 

9.7 75 reviews
"Mother-in-law admitted a few days ago. Cannot fault the care she has been given. All staff have been fantastic towards her and always make…"   Read all 75 reviews
Location Type Care Home

Hillside Nursing Home is set in a quiet residential area of a leafy suburb creating a tranquil and peaceful setting. Each one of their residents enjoys unique, personalised care, built around them and designed to make their stay at the home as enjoyable… Read more about Hillside Nursing Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • Younger Adults
  • 55 Rooms from £1,450 / week
The Tudors Care Home

Rayners Way, North Street, Stanground, Peterborough PE2 8HR 

9.6 37 reviews
"We went to visit our husband/stepdad today and the atmosphere was lovely, the staff put songs on and the residents had a lovely time…"   Read all 37 reviews
Location Type Care Home

Awarded 'Outstanding' in July 2021 in 2 categories and Good in 3 categories, The Tudors Care Home is an accommodation with a historic appearance. It is managed to precision by a very experienced Care Home Manager. The Tudors is unlike any other care… Read more about The Tudors Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • Younger Adults
  • 44 Rooms from £1,350 / week
Burrows House

12 Derwent Road, Penge, London SE20 8SW 

9.6 73 reviews
"Our dad has only been with you for a short time, yet he has settled in and seems very happy. He tells us he loves the staff and has…"   Read all 73 reviews
Location Type Care Home

Rated an Overall Good in May 2018 by CQC, Burrows House offers first class care for residents. Located conveniently just outside the centre of Penge, Burrows House is near to all the sights and sounds of London. Each one of their residents enjoys unique,… Read more about Burrows House

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Younger Adults
  • 54 Rooms from £1,400 / week
Murrayfield Care Home

77 Dysons Road, Edmonton, London N18 2DF 

9.6 41 reviews
"The facility is well kept and clean and more importantly the staff are friendly and attentive and caring which is much apprecia…"   Read all 41 reviews
Location Type Care Home

Murrayfield Care Home in Enfield, London offers accommodation for up to 74 adults requiring Nursing or Nursing Dementia Care. Palliative care and end of life care services are provided at the home and respite or short-term care can be arranged subject… Read more about Murrayfield Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • 74 Rooms from £1,300 / week
Baugh House

19 Baugh Road, Foots Cray, Sidcup DA14 5ED 

9.6 95 reviews
"Staff are fantastic Well done to all the staff Caring good food great activities Receptionist is allways warm helpful and knowledgeable…"   Read all 95 reviews
Location Type Care Home

The services they offer include residential dementia and nursing care. One of Gold Care’s most popular homes, Baugh House is located in Sidcup, Kent. The home is conveniently located off Sidcup High Street, while still offering a rural location. With… Read more about Baugh House

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • Younger Adults
  • 60 Rooms from £1,500 / week
St Katharine's House

Ormond Road, Wantage OX12 8EA 

9.6 80 reviews
"When my wife came here, the staff really showed respect towards her, though they had never met her before and when I come here to visit my…"   Read all 80 reviews
Location Type Care Home

St Katharine’s House Care Home in the heart of Wantage, offers skilled and compassionate 24 hour care and support for older adults with residential, dementia and nursing needs. Part of the multi-award winning Gold Care Homes group, St Katharine's… Read more about St Katharine's House

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • Younger Adults
  • 84 Rooms from £1,500 / week
Alan Morkill House

88 St Mark's Road, London W10 6BY 

9.6 59 reviews
"I always find when I visit the home all the staff are friendly and helpful. My brother is happy and well cared for.. I have no worries…"   Read all 59 reviews
Location Type Care Home

Alan Morkill House, has an impeccable reputation when it comes to delivering exceptional care. The home provides residential care for older people and those who have dementia. The rooms are arranged into seven groups with a shared sitting room and… Read more about Alan Morkill House

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 49 Rooms from £1,800 / week
Acton Care Centre

48 Gunnersbury Lane, Acton, London W3 8EF 

9.5 123 reviews
"My father was in Acton Care Centre for a very short time, but during that period, all the staff were incredibly friendly and welcoming -…"   Read all 123 reviews
Location Type Care Home

Acton Care Centre is the largest capacity Gold Care Homes owns, facilitating Nursing Care for residents over the age of 65. The purpose-built home with modern amenities offers 71 beds for general care and 54 beds for Dementia care. Acton offers first-class,… Read more about Acton Care Centre

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 130 Rooms from £1,700 / week
Bletchley House

Beaverbrook Court, Bletchley, Milton Keynes MK3 7JS 

9.5 85 reviews
"We came to visit our friend and found Bletchley house a fantastic place. She is well looked after and has improved after being moved from…"   Read all 85 reviews
Location Type Care Home

Bletchley House Care Home provides a beautiful environment for residents to live well, including spacious and well appointed bedrooms, some with ensuite wet rooms and access to spacious lounges and dining room. Refurbished, and also rated GOOD… Read more about Bletchley House

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • Sensory Impairment
  • 44 Rooms from £1,300 / week
Norwood Green Care Home

Tentelow Lane, Southall UB2 4JA 

9.5 56 reviews
"My dad stayed here for approx 5 weeks only but the care and consideration he received was outstanding and we can't thank the staff enough…"   Read all 56 reviews
Location Type Care Home

Norwood Green Care Home in Southall, Middlesex, offers 24-hour care and support for older people in a comfortable and homely environment. The home can support people living with a range of differing health needs, including residential, nursing and… Read more about Norwood Green Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • Sensory Impairment
  • 92 Rooms from £1,500 / week
St Mary's Court Care Home

Deanery Hill, Bocking, Braintree CM7 5SR 

9.5 87 reviews
"My father spent just under a year at St Mary's Court Care Home and the nursing care support he was given was excellent. The team at the…"   Read all 87 reviews
Location Type Care Home

St Mary's Court is a 90-bedroom care home situated on a gated 8 acres of picturesque greenery in Braintree. With an award-winning chef and activity coordinator, each resident experiences exceptional dining service delights and captivating activity programmes.… Read more about St Mary's Court Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • 90 Rooms from £1,500 / week
Queensway House

148 Jupiter Drive, Hemel Hempstead HP2 5NP 

9.5 79 reviews
"I think my brother is really happy he is treated really well he loves the food and he likes the staff he is keeper clean and tidy he really…"   Read all 79 reviews
Location Type Care Home

If you are looking for a home-like atmosphere where staff feel like family members, then look no further than Queensway House. They are known to deliver the very best care, welcoming atmosphere to all, and have the most understanding and kind staff providing… Read more about Queensway House

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • Younger Adults
  • 80 Rooms from £1,400 / week
Marlborough Court Care Home

7 Copperfield Road, Thamesmead, London SE28 8QA 

9.4 46 reviews
"I want to thank the carers on the top floor they went above all expectations for my dad he was 81 today. They decorated the room for him…"   Read all 46 reviews
Location Type Care Home

Idyllically set on the riverside, Marlborough Court Care Home provides person-centred care in a home from home environment. Residents benefit from a comfortable and welcoming environment, including cosy bedrooms and wonderful outdoor spaces. The team… Read more about Marlborough Court Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 83 Rooms from £1,400 / week
Kent House

Augustine Road, Harrow HA3 5NS 

9.4 144 reviews
"After 11 months as a resultant brain stroke patient cared in a wonderful hospital ward in Italy, Kent House is as good a contrast. I have…"   Read all 144 reviews
Location Type Care Home

Kent House is a fantastic Residential Care Home specialising in Dementia care and is located in a quiet residential cul-de-sac in Harrow Weald off Long Elms Road. There is always an event or an occasion to celebrate at Kent House, the staff make… Read more about Kent House

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 40 Rooms from £1,500 / week
Drayton Village Care Centre

1 Spring Promenade, West Drayton UB7 9GL 

9.3 56 reviews
"Both my parents are/were in the care home and are being very well looked after. My dad was in a bad way and I am very grateful for how he…"   Read all 56 reviews
Location Type Care Home

Rated as 'good' in 5 categories by Care Quality Commission during May 2018. The care home was measured under the strict assessment of CQC, and marked out of 5 area’s which include; Safe, Effective, Caring, Responsive and Well-led. The home enjoys an… Read more about Drayton Village Care Centre

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 91 Rooms from £1,600 / week

Gold Care Homes Reviews (2368)

9.6
Gold Care Homes has a Group Review Score of 9.6 (9.560) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Gold Care Homes must have a Review Score.

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Review of

Martins House

from Jayne H (Daughter of Resident) published on 11 April 2025
Overall Experience  Overall Experience 5.0 out of 5

I can not praise Martins House high enough. The attention to detail and love the staff show is second to none. I live a 40 minute drive from the home and was intending to move mum closer to us (Harlow, Essex) but after a month in respite at Martins House my mum was so settled and happy we decided to
keep her there and us travel instead

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Review of

Heath Lodge

from J B (Son of Resident) published on 10 April 2025
Overall Experience  Overall Experience 2.0 out of 5

My dad wasn't encouraged to use the dining room or lounge area and spent far to long lying in bed getting more and more depressed.
The rooms throughout were dark and gloomy. The nursing staff available were in the communal area so no privacy about discussing things.
Some staff were caring and professional
but by dad didn't get overall quality care.

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Review of

Queensway House

from Joanne H (Daughter of Resident) published on 4 April 2025
Overall Experience  Overall Experience 5.0 out of 5

Mum has been made so welcome and even with her challenging behaviour. She has been treated with dignity and care.
Queensway House is very clean Mum enjoys her food as well as the activities that are on

Reply from Charlotte, Home Manager at Queensway House

Thrilled to hear you are pleased with our home. Thank you for taking the time to share your experience.


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Review of

Queensway House

from Kay W (Sister of Resident) published on 4 April 2025
Overall Experience  Overall Experience 5.0 out of 5

I think my brother is really happy he is treated really well he loves the food and he likes the staff he is keeper clean and tidy he really looks so much better he was very ill now he is so much better all he needs now is to get up and start walking he did like going to the dining room and talking to
the other people

Reply from Charlotte, Home Manager at Queensway House

Thank you for leaving us such a lovely review. Kind regards


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Review of

St David's Care Home

from Pavan M (Son of Resident) published on 4 April 2025
Overall Experience  Overall Experience 5.0 out of 5

My mother was in palliative care at St Davids for 6 weeks and we are very grateful for the care that was provided to her and the consideration given to us as her family.
Dignity and Cleanliness was impressive, a family friend who runs carehomes visited my mother and was also complimentary with cleanliness
of St Davids. It was evident that my mother was well cared for and cleaned regularly with pads being changed on a regular basis.
Staff were very calm and considerate to deal with which helped in our experience as a family. Further my mother took positively to the nursing and care staff.
Overall site is tranquil and cosy. My mother felt at home as soon as she was admitted to St Davids.

Reply from Fatima, Home Manager at St David's Care Home

Thank you for your kind words and for taking the time to leave us a review.


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Review of

St Stephens

from T D (Daughter of Resident) published on 4 April 2025
Overall Experience  Overall Experience 5.0 out of 5

My Mum has been a resident at St Stephens for nearly two years. I am very happy with the care she receives and all the staff are very friendly and welcoming. My Mum is very settled and seems to enjoy the various activities and special days that are celebrated.

Reply from Netty, Home Manager at St Stephens

Thank you for sharing your experience of our home. It is our pleasure to care for mum. Warmest regards, Netty


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Review of

St Stephens

from H H (Daughter of Resident) published on 4 April 2025
Overall Experience  Overall Experience 5.0 out of 5

Dad has been a resident for nearly 12 months and he has received the very best care. All the staff are friendly and very caring. He is very settled and enjoys all the activities that are offered. As family we are always welcomed and kept up to date with how Dad is.
Thank you all

Reply from Netty, Home Manager at St Stephens

Thank you for taking the time to share your experience of our home and the care we provide to Dad. It's always so wonderful to hear praise like this for the team. Best wishes, Netty


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Review of

St Stephens

from J C (Daughter of Resident) published on 4 April 2025
Overall Experience  Overall Experience 5.0 out of 5

Excellent service and care for my mum, she's been here for nearly 11 years and her health is really good for her age, mobility is not so good but when she's nearly 93 I don't expect too much, still has sense of humour and that has a lot to do with the staff. Thank you for caring for her..

Reply from Netty, Home Manager at St Stephens

Thank you for sharing your experience of our home, we're delighted to be of service and look forward to many more years caring for mum. Netty


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Review of

Heath Lodge

from J B (Son of Resident) published on 4 April 2025
Overall Experience  Overall Experience 5.0 out of 5

My dad experienced excellent care throughout his stay at Heath Lodge care home. Staff were consistently kind, considerate and patient at all times. A huge thank you to everyone for their kindness during dad's stay. A particular thank you to care manager for ensuring my dad's experience was a happy one
- and for looking after all of us too!

Reply from Mihaela, Home Manager at Heath Lodge

You are most welcome, it was our pleasure to be of service. Mihaela


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Review of

Norwood Green Care Home

from C K (Daughter of Resident) published on 4 April 2025
Overall Experience  Overall Experience 4.0 out of 5

Mum has struggled in the few months she has been at Norwood Green, but the staff who care for her have been very supportive, patient and caring.
We appreciate the efforts the make to encourage Mum to feel more at home. In particular we acknowledge staff's cheerfulness and constant encouragement to
include Mum in activities and always keeping us up to date both verbally and sharing pictures.

Reply from Miguel, Home Manager at Norwood Green Care Home

Thank you for taking the time to share your experience, it is our pleasure to support Mum.


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Review of

Queensway House

from J K (Daughter of Resident) published on 2 April 2025
Overall Experience  Overall Experience 5.0 out of 5

All staff very friendly and helpful. Always acknowledge residents by their first name. Food very good- nutritious and tasty. Rooms are good size and residents are allowed to put up personal photos on the walls- big windows- light and airy. Mum is lucky enough to have a bird feeder outside her window.
Nice gardens for residents to sit in.

Reply from Charlotte Ford, Home Manager at Queensway House

Thanks for leaving us a review and for such kind comments for our home and team. Best wishes


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Review of

St Mary's Court Care Home

from Y A (Sister of Resident) published on 2 April 2025
Overall Experience  Overall Experience 4.0 out of 5

My experince has been extremly good with helpful staff both care and administration.
I can only hope my sister settles at St Mary's.

Reply from Hazel, General Manager at St Mary's Court Care Home

Thank you for taking the time to leave us a review. Rest assured we will do everything we can to ensure your sister feels safe and supported in our care. Warmest regards, Hazel


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Review of

Baugh House

from P P (Son of Resident) published on 2 April 2025
Overall Experience  Overall Experience 5.0 out of 5

Staff are fantastic
Well done to all the staff
Caring good food great activities
Receptionist is allways warm helpful and knowledgeable of what is happening with my mother
There is another member of staff i would like to thank
All so attentive to my mother
Thankyou ALL

Reply from Alejandro, Home Manager at Baugh House

Thank you for sharing your experience of our home and for such lovely comments for our team. Warm regards,


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Review of

Beachcroft House Care Home

from P K (Nephew of Resident) published on 2 April 2025
Overall Experience  Overall Experience 5.0 out of 5

The care home is excellent, with high standards throughout. This shows in the quality of food, the cleanliness and the overall quality of the facilities. The standards are high across the board, but the main factor is the quality of the staff- they really understand their jobs and take pride in their
work. The activities are varied, and I was amazed by the quality of music and singing when I visited my aunt..

Reply from Erika Galeno, Home Manager at Beachcroft House Care Home

Thank you for sharing your experience of our home! Best wishes, Erika


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Review of

Bletchley House

from Lesley Y (Daughter of Resident) published on 1 April 2025
Overall Experience  Overall Experience 4.0 out of 5

Mum was transferred from hospital 28 Feb 2025. No concerns at the time of completing.

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Review of

Autumn Vale Care Centre

from Basil H (Brother of Resident) published on 1 April 2025
Overall Experience  Overall Experience 5.0 out of 5

Staff are caring. Good home.

Reply from Prarthana, Home Manager at Autumn Vale Care Centre

Thank you for taking the time to share your experience. I'm pleased to hear your positive feedback! Thank you,


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Review of

St Katharine's House

from N W (Husband of Resident) published on 31 March 2025
Overall Experience  Overall Experience 3.0 out of 5

Whilst my wife was in your care I found she spent a lot of time alone (no company at all). She had only a day bag and twice I found the bed flooded where she had split it whilst lying on it. Did request a night bag but it was not forthcoming. Food left for her to eat, no helping eating, found water
bottle empty 3 times. Staff very nice just overworked, not enough of them, she passed after 3 weeks, so don't know if it would improve.

Reply from Seung Ping, General Manager at St Katharine's House

Thank you for taking the time to write a review. I would not be able to comment on individual circumstances on this forum, but I am happy to meet with you should you wish to do so. We keep comprehensive care records, which record things like refusal to eat and drink, as this is very common on an end of life pathway and I am sure that we will be able to show you things you would not have observed which took place outside of your visits. Please do feel free to get in touch so that I may put your mind at ease.


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Review of

The Tudors Care Home

from C M (Stepdaughter of Resident) published on 31 March 2025
Overall Experience  Overall Experience 5.0 out of 5

We went to visit our husband/stepdad today and the atmosphere was lovely, the staff put songs on and the residents had a lovely time singing and dancing , well done to all the staff for such an enjoyable visit !! Keep it up !!

Reply from Emma, Home Manager at The Tudors Care Home

Thank you for joining us and for taking the time to leave a review. Warm regards.


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Review of

Queensway House

from S W (Daughter of Resident) published on 31 March 2025
Overall Experience  Overall Experience 5.0 out of 5

Friendly staff, well kept care home.

Reply from Charlotte, Home Manager at Queensway House

Thank you for taking the time to leave us a review. Best wishes


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Review of

St Stephens

from Paul D (Son of Resident) published on 31 March 2025
Overall Experience  Overall Experience 5.0 out of 5

My Mum has spent nearly the last 2 years at St Stephens. It took her a little time to settle in, as she really wanted to be back at her home in her favourite arm chair. However, staff at St Stephens have worked wonders with her, and now Mum is really settled there.
It's great knowing that Mum is safe,
and looked after extremely well. Her diet is so much better now. She does lots more activities than ever now. They have occasions when they have visits from singers, birds of prey, and lots of other various activities.
The staff are friendly towards myself, and I'm yet to have any problems in all the time I've been visiting.
Keep up the good work!

Reply from Netty Matthews, Home Manager at St Stephens

Thank you for taking the time to share your experience of our home. It is our pleasure to care for your mum, and we hope to see you at our upcoming Easter events! Warm regards, Netty


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Awards / Recognitions (10)

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Frequently Asked Questions about Gold Care Homes

How many Care Homes does Gold Care Homes own?

Gold Care Homes own 34 Care Homes.

Which Gold Care Homes Care Homes have the highest review score?

Peverel Green Care Home, Manor House & Beachcroft House Care Home have the highest review score.