Gold Care Homes in Essex | 4 Care Homes

Review of
The New Deanery
from R L (Friend of Resident) published on 19 March 2025

Submitted via Website • Report

Overall Experience

A nice welcome on arrival a pleasant temperature very clean a nice atmosphere . Very comfortable for any residence staff attentive and helpful.good quality food plenty of choice.No problem with parking

Reply from Rachel Marlow, Home Manager at The New Deanery

Thank you for sharing your experience of our home. Warmest regards.

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Review of
St Mary's Court Care Home
from Patricia B (Sister of Resident) published on 19 March 2025

Submitted via Postal Card • Report

Overall Experience

My sister has lived at St Mary's Court for 17 months. I visit her regular and find all the staff kind and caring. She enjoys all the activities and joins in. She loves having her hair done once a week by the hairdresser who is lovely. She recently returned from hospital and was so happy to be back home.

Thank you to all the staff at St Mary's

Reply from Hazel Joseph, General Manager at St Mary's Court Care Home

That's a lovely sentiment, we're so glad she thinks of us as her home. Thank you for sharing. Warm regards, Hazel

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Review of
St Mary's Court Care Home
from Wayne E (Son of Resident) published on 7 March 2025

Submitted via Postal Card • Report

Overall Experience

Lovely people, very friendly, very caring, very professional. Building was warm, clean, tidy, food is excellent. Chicken curry - my favorite). 10/10. You are looking after my mother.
You show her dignity, patience and a little bit of old fashioned love. Thank you very much.

Reply from Hazel Joseph, General Manager at St Mary's Court Care Home

Thank you for your kind words and for sharing your experience of our home. Warm wishes, Hazel

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Review of
St Mary's Court Care Home
from J M (Brother of Resident) published on 4 March 2025

Submitted via Postal Card • Report

Overall Experience

St Mary's is a very caring and pleasant place to spend the last eight years.
The staff are well trained, caring, compassionate and very aware of the true problems of those in their care.
I give thankful marks for their professionalism and kindness.

Reply from Hazel, General Manager at St Mary's Court Care Home

Thank you for taking the time to share your experience of our home. Warm regards, Hazel

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Review of
The New Deanery
from Peter H (Cousin of Resident) published on 18 February 2025

Submitted via Postal Card • Report

Overall Experience

Since my involvement from November 24th to date, I was more than pleased with the kind and attentive help and guidance given to me by all your staff. Having been introduced to several of staff and a comprehensive tour I was more than pleased that we had decided on The New Deanery for my relative's onward

care. It was a relief to have greetings given by all staff on visiting and to be called by Christian name.

Reply from Rachel Marlow, Home Manager at The New Deanery

Thank you for taking the time to share your experience of our home. Warm regards.

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Review of
Peverel Green Care Home
from J B (Daughter of Resident) published on 14 February 2025

Submitted via Postal Card • Report

Overall Experience

My mother was settled in well after living independently until she was 90 years old. The care home staff have been loving and welcoming and have helped settle her in. Particular praise should be given to the events coordinator and the lady who oversees meals and drinks. The home is clean and the rooms

are lovely, with an outdoor space. Just what my mum needed. Monthly fees change which makes managing challenging.

Reply from Lianne Parkin, Home Manager at Peverel Green Care Home

Thank you for your thoughtful review. I will pass on your kind words to the team.

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Review of
The New Deanery
from M B (Daughter of Resident) published on 6 February 2025

Submitted via Postal Card • Report

Overall Experience

My Mum moved into The New Deanery approximately 10 weeks ago, this has changed her life as living at home she was very lonely. She now has so much to do all the time, she attends activities every day, there is always something going on, and she has made friends and enjoys time with them. The staff are

all very professional and very caring. The family is kept informed about health and well-being. Mum receives excellent care. The food is lovely. The home is clean and tidy. Mum's room is lovely and she is very happy.

Reply from Hazel Joseph, General Manager at The New Deanery

Thank you for your wonderful feedback. We're so happy to hear that your mum is enjoying her time at The New Deanery and benefiting from all the activities and care we offer. I'll be sure to pass on your kind words to the team. Best wishes!

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Review of
St Mary's Court Care Home
from J S (Wife of Resident) published on 27 January 2025

Submitted via Postal Card • Report

Overall Experience

My husband has now been at St Mary's Court Care Home for a year now. I am still so impressed of the high level of care we have always received. The senior staff are very attentive and very much on the ball, while all the carers are so kind, patient and supportive, I always enjoy my visits at St Mary's

and feel it's becoming my second home. I know my husband is well looked after, happy and safe. So glad we have found St Mary's.

Reply from Hazel Joseph, General Manager at St Mary's Court Care Home

Thank you so much for sharing your experience of our home.

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Review of
The New Deanery
from Fern C (Granddaughter of Resident) published on 17 December 2024

Submitted via Website • Report

Overall Experience

Grandma is being very well looked after here. All the staff are amazing and we are very happy with her care! She is very happy being here and feels especially safe.
One member of staff in particular always brings a smile to all of our faces when visiting.

Reply from Rachel Marlow, Home Manager at The New Deanery

Thank you for sharing your experience. I'm really pleased to hear your feedback and we're delighted your Grandmother is happy.

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Review of
The New Deanery
from C G (Friend of Resident) published on 17 December 2024

Submitted via Website • Report

Overall Experience

I was visiting my friend last month, who is a resident at The New Deanery Care Home. This is my third visit so far and I must say how incredible the staff are, the homes manager is an extremely lovely person who will do anything she possibly can to accommodate your needs. The senior carers are also

all very kind and hard-working. This home is an incredible place to spend time and my dearest friend is overjoyed with the service she receives. The New Deanery is surrounded by impeccably stunning grounds that are kept well maintained by a very friendly and polite young man. I will be recommending the home to any family or friends that are looking for exceptional service.

Reply from Rachel Marlow, Care Home Manager at The New Deanery

Thank you for sharing your experience of our home. It's wonderful to hear that your friend is so happy here and that you've had such positive visits.

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Review of
The New Deanery
from Jack W (Grandson of Resident) published on 17 December 2024

Submitted via Postal Card • Report

Overall Experience

Since my grandad moved here, he has said how much he enjoys living here. Always great care given. The food is lovely. All the staff are wonderful, nothing is too much trouble. Activities has a great variety. He very much enjoys his garden view room.

Reply from Rachel Marlow, Home Manager at The New Deanery

Thank you for sharing your experience of our home. It's great to hear your Grandfather enjoys his time with us here and we enjoy having him!

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Review of
The New Deanery
from Joanne P (Daughter of Resident) published on 12 December 2024

Submitted via Postal Card • Report

Overall Experience

My lovely mum has recently moved into The New Deanery. On the first day when we arrived, mum had such a warm welcome. We absolutely love it that mum is just up the road from us now. My daughter and I love to come and visit mum. The environment is beautiful, the gardens are stunning with established

trees and beautiful peacocks. The staff are all so nice, so kind and helpful. When we arrived to see mum she looked so cared for, she'd had her hair cut and blow dried. We are so happy with everything.

Reply from Rachel Marlow, Home Manager at The New Deanery

Thank you for sharing your experience of our home. I am so pleased to hear that Mum is settling into life at our fantastic home and that you are pleased with our care and services. Warm regards.

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Review of
The New Deanery
from J C (Friend of Resident) published on 12 December 2024

Submitted via Postal Card • Report

Overall Experience

From day one, when visiting my friend at The New Deanery. I have been made welcome, such a friendly place. Staff are brilliant, nothing is too much trouble. Home is always clean (spotless), fab team of caring carers, hard working group, grounds well maintained. Menu choices is great, have had two booked

lunches which were delicious. Hope to have a room here one day when needed.

Reply from Rachel Marlow, Home Manager at The New Deanery

Thank you for such lovely comments about our home and our staff. Please do visit us again soon! Warm regards.

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Review of
Peverel Green Care Home
from M M (Daughter of Resident) published on 4 December 2024

Submitted via Postal Card • Report

Overall Experience

Moving our mother to Peverel Green was the best decision we made. The staff understand our mother and care for her accordingly. The food is excellent, and she really enjoys the roasts! She doesn't always take in the choices placed before her, so the staff have provided a pictorial menu, but she loves

mushrooms, onions, and garlic the chef has been adding there. I have chosen to tick the boxes as excellent because Peverel Green is very good across the board of care.

Reply from Lianne Parkin, Home Manager at Peverel Green Care Home

We are pleased we can support your mothers's care. Thank you for your review. Look forward to seeing you again soon.

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Review of
The New Deanery
from Diane W (Daughter-in-law of Resident) published on 4 December 2024

Submitted via Website • Report

Overall Experience

Thank you so much to all the staff for the excellent refreshments and arranging my father-in-law's little tea party to celebrate his 91st Birthday. He had a lovely afternoon and was overwhelmed that all his family and neighbours came to see him. I would thoroughly recommend The New Deanery to anyone

considering residential care for a loved one. In the 3 months that my father-in-law has been there the care has been excellent. The staff are all dedicated, hard-working and caring, and do all they can to make the residents feel at home, we couldn't ask for anything more. The food is excellent too and everyone has said that my father-in-law looks better than he has in years. Thanks once again everyone.

Reply from Rachel Marlow, Home Manager at The New Deanery

We really do appreciate your support and are grateful for your kind review. See you soon, Rachel

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Review of
Peverel Green Care Home
from K C (Son-in-law of Resident) published on 25 November 2024

Submitted via Website • Report

Overall Experience

An excellent place to be when life is coming to an end, exceptionally clean, extremely modern, lovely decor, great staff who are very friendly and committed to their work. All very relaxing and professionally organised, well done to all the managers and staff. Patients well cared for with 5-star hotel

meals.

Reply from Lianne Parkin, Home Manager at Peverel Green Care Home

Thank you for taking the time to leave us a review. As we provide care at all stages of life and for varying needs, it is important to us that we are consistent in our approach and that the high standards of care, environment and food are always maintained. Warm regards, Home Manager

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Review of
The New Deanery
from S B (Friend of Resident) published on 22 November 2024

Submitted via Postal Card • Report

Overall Experience

I can see that my friend has thrived since has became a resident at The New Deanery. The staff are very kind and caring and most importantly, they make her feel wanted. She is very happy there. From outings, to activities, to personal care, nothing is too much trouble. It's remarkable to see how my

friend has gained strength and weight (she needed to), and confidence over the past year.

Reply from Rachel Marlow, Home Manager at The New Deanery

Thank you so much for taking the time to leave a review, and such a kind one at that! I'm so pleased to hear how you feel your friend has thrived in our care as it is something we work very hard to ensure. Warmest regards.

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Review of
St Mary's Court Care Home
from J A (Daughter of Resident) published on 5 November 2024

Submitted via Postal Card • Report

Overall Experience

Dad has been there for 3 months now and it feels like we have snippets of Dad back. He loves the activities and we are pleased to see there is a wide range on offer, some of which we have joined in with and enjoyed on our visits. It feels like the staff have really taken the time to get to know Dad,

engage with his silly sense of humour and meet his needs. Knowing he is in very good hands makes a really stressful time a bit easier! Thank you.

Reply from Hazel Joseph, General Manager at St Mary's Court Care Home

Thank you for your very kind comments and for sharing your experience. We are privileged to be able to care for your dad. Warm regards.

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Review of
Peverel Green Care Home
from D M (Daughter of Resident) published on 30 October 2024

Submitted via Postal Card • Report

Overall Experience

It was a difficult decision to move my Mother to a care home but I am so glad we chose Peverel Green. It is a beautiful purpose-built home but it is the people that count and all the staff, whatever their roles, were excellent. Mother was treated with such kindness, dignity, respect, and professionalism.

In her final days, this was extended to us as a family. They looked after us so well and with compassion. Thank you.

Reply from Lianne Parkin, Home Manager at Peverel Green Care Home

Thank you for your thoughtful words. We're happy that you chose Peverel Green Care Home!

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Review of
Peverel Green Care Home
from M H (Daughter of Resident) published on 29 October 2024

Submitted via Postal Card • Report

Overall Experience

The staff were very kind and treated my Mother with dignity. They were also particularly kind to the family in her passing.

Reply from Lianne Parkin, Home Manager at Peverel Green Care Home

Thank you for taking the time to share your experience. Warmest regards.

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