Gold Care Homes in Hertfordshire | 7 Care Homes

Review of
Broxbourne Nursing Home
from M S (Daughter of Resident) published on 11 March 2025

Submitted via Postal Card • Report

Overall Experience

My mum has been in broxbourne nursing home since Aug 24, The care she receives is outstanding. I know my mum is safe and looked After. My mum enjoys all the entertainment and activities. All the staff go bove and beyond, we can't thank them all enough.
The food is lovely and the chef and his team work

hard to provide good quality food.
My mum enjoys all the decorations and the home is done lovely for every occasion.

Reply from Kathleen Presswell, Home Manager at Broxbourne Nursing Home

Thank you for your lovely words; they mean so much to our team. It's truly our pleasure to care for your mum. With warmest wishes, Kathleen

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Review of
Broxbourne Nursing Home
from L V (Granddaughter of Resident) published on 11 March 2025

Submitted via Postal Card • Report

Overall Experience

This is Nan's third visit and she seems to be quite happy. The staff all say hello when they pass by. The home is clean but getting a bit tired in the open arears. The residents are given plenty of activities to do and there are plenty games to play. I haven't had experience of other homes but there

is always a happy atmosphere when I'm here.

Reply from Kathleen Presswell, Home Manager at Broxbourne Nursing Home

Thank you for taking the time to share your experience at Broxbourne Nursing Home, it's greatly appreciated. Warm regards, Kathleen

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Review of
Autumn Vale Care Centre
from Sue E (Daughter of Resident) published on 6 March 2025

Submitted via Postal Card • Report

Overall Experience

Dad spent his last 6 weeks at Autumn Vale and we couldn't have been happier with the care he received there. He had a lovely room the staff were all very good to him and he enjoyed the great food! As for the family, we had peace of mind that he was being very well looked after 24 hours a day. I would

thoroughly recommend Autumn Vale to anyone needing care.

Reply from Prarthana, Home Manager at Autumn Vale Care Centre

Thank you for your kind words, it was our pleasure to care for your father. With warmest wishes.

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Review of
Autumn Vale Care Centre
from C H (Niece of Resident) published on 5 March 2025

Submitted via Website • Report

Overall Experience

The team at Autumn Vale are very kind and caring and so very welcoming, to both residents and family. Due to a family member requiring end of life care we were seeking urgent help in securing a comfortable home that could care for him in a nice setting and able to offer a high level of care. The manager

and her team have been so very kind to us all and have helped us every step of the way from day one. The home is situated in lovely surroundings and is immaculate offering a lovely choice of foods and activities for residents it is CARE home, highly recommend.

Reply from Prarthana, Home Manager at Autumn Vale Care Centre

Thank you so much for your kind words and sharing your personal experience of our home. Warmest regards.

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Review of
Heath Lodge
from M R (Daughter of Resident) published on 3 March 2025

Submitted via Postal Card • Report

Overall Experience

Food very good and ample.
Staff are very attentive to needs.

Reply from Mihaela, Home Manager at Heath Lodge

Thank you for your high praise! Best wishes, the Home Manager.

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Review of
Heath Lodge
from J B (Daughter of Resident) published on 26 February 2025

Submitted via Postal Card • Report

Overall Experience

My mother received excellent care, the staff are very kind, friendly and caring. Many thanks.

Reply from Mihaela, Home Manager at Heath Lodge

Thank you for taking the time to share your experience of our home.

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Review of
Martins House
from J C (Daughter of Resident) published on 26 February 2025

Submitted via Postal Card • Report

Overall Experience

Mum was looked after throughout her stay until her peaceful end in December. The staff at Martins House were warm, attentive, kind, caring and genuine. Acting promptly when Mum's condition changed, always kept us up to date, asked for medical intervention and accompanied hospital appointments, arranged

meaningful activities, outings and celebrations in an active way. Always encouraged Mum and respected her wishes. We knew she was safe and well-loved. Thank you all.

Reply from Julie Farmer, Home Manager at Martins House

Thank you so much for your kind words, it was our pleasure to care for your Mum. With warmest regards, Julie

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Review of
Heath Lodge
from F C (Daughter of Resident) published on 21 February 2025

Submitted via Postal Card • Report

Overall Experience

I can't thank all the staff at Heath Lodge enough for the outstanding care they show my Mother. Her room is like a home away from home and the care the staff from the top down give her is second to none. She is so content and smiles all the time now and I wouldn't like to see her anywhere else.
Thank

you all.

Reply from Mihaela, Home Manager at Heath Lodge

Thank you so much for your kind words. It is our privilege to care for your mother. Warm wishes.

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Review of
Heath Lodge
from D L (Resident) published on 19 February 2025

Submitted via Postal Card • Report

Overall Experience

The standard of the home is very good.
The carers, nurses and management are excellent. I cannot thank them enough for what they have done for me.

Reply from Mihaela, Home Manager at Heath Lodge

Thank you for sharing your experience of our home and for your kind words. Warm regards.

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Review of
Hatfield Nursing Home
from J S (Resident) published on 19 February 2025

Submitted via Postal Card • Report

Overall Experience

Everyone is really lovely. They always make me happy and laugh. The carers are kind and always help me when I need to do something. I don't like to come from my room because it's lovely and I can watch what I like. All staff come in to speak with me several times a day.

Reply from Alina Verescu, Home Manager at Hatfield Nursing Home

We're so glad you're happy and feel well cared for!

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Review of
Autumn Vale Care Centre
from Jasmi Y (Granddaughter of Resident) published on 18 February 2025

Submitted via Postal Card • Report

Overall Experience

My grandmother has lived at Autumn Vale Care Centre for the last few months. She is very settled and happy. She feels that she is cared for and loved. The staff are very informative and approachable. The staff welcome us very well when we visit.

Reply from Prarthana, Home Manager at Autumn Vale Care Centre

Thank you for your kind words. Warm wishes.

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Review of
Halcyon Days
from D I (Son of Resident) published on 7 February 2025

Submitted via Postal Card • Report

Overall Experience

My dad is in the dementia section and is well cared for by the staff. The staff are supportive and friendly. The care home is situated in a nice quiet area and easy to find parking.
The care home is very spacious, lots of room for everyone to move around and a big dining area to get together and eat,

socialise rather than being stuck in their room. The management are approachable, if you have any concerns you want to raise

Reply from Nichola Hughes, Home Manager at Halcyon Days

Thank you for your positive feedback. I will pass on your kind words about the staff to the team here at Halcyon Days. Best Wishes.

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Review of
Hatfield Nursing Home
from L M (Daughter of Resident) published on 7 February 2025

Submitted via Website • Report

Overall Experience

We as a family could not have asked for a better care home for our elderly mother. In the 6 months she was there the carers, nurses and management team were outstanding! The care, the love and kindness each resident is shown is amazing and genuine! I've cannot recommend enough!
Thank you all the team

at Hatfield Nursing Home!

Reply from Alina Verescu, Home Manager at Hatfield Nursing Home

Thank you for your lovely words about Hatfield Nursing Home. The team and I are grateful for your support and positive comments. Best Wishes.

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Review of
Halcyon Days
from C G (Daughter of Resident) published on 7 February 2025

Submitted via Postal Card • Report

Overall Experience

Really good, kind and efficient care.

Reply from Nichola Hughes, Home Manager at Halcyon Days

Thank you for your positive feedback on our care here at Halcyon Days. Warm Wishes.

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Review of
Heath Lodge
from A T (Resident) published on 29 January 2025

Submitted via Postal Card • Report

Overall Experience

Wonderful.

Reply from Mihaela, Home Manager at Heath Lodge

Thank you for your five star review! We think you are wonderful too!

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Review of
Hatfield Nursing Home
from G S (Husband of Resident) published on 28 January 2025

Submitted via Postal Card • Report

Overall Experience

I have found everything about Hatfield Nursing Home extremely kind, considerate and helpful. Management, carers and staff are excellent. My wish is only that I could get her nearer to me, so that I could see her more often. I find it difficult now doing the journey.
To see her more often, I feel it

is very important to her. I know it would be difficult to find better accommodation. Fingers crossed.

Reply from Alina Verescu, Home Manager at Hatfield Nursing Home

Thank you for sharing your experience of our home. I'm so happy to hear such positive comments about our wonderful team. We would be very sad to see your wife leave us, but completely understand how important it is for you to spend more time together. Warmest wishes.

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Review of
Hatfield Nursing Home
from L M (Resident) published on 28 January 2025

Submitted via Website • Report

Overall Experience

I came to see my friend who I have not seen for a while. He looked really happy and content. I could see the home has had some renovations, which was lovely to see. The staff were engaging really well with my friend and they were bringing out his smile. When I came in he was engaging in activities and

there was a lot of laughter throughout my visit. I spoke with the management team who also were walking around the unit and they engaged with every resident on their way. I love to see everyone involved. If I am ever to go into a care home it definitely would be this one. Thanks for all you do.

Reply from Alina, Home Manager at Hatfield Nursing Home

Thank you for such a lovely review. We really appreciate you taking the time to share your experience. Warm regards.

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Review of
Halcyon Days
from Maureen R (Daughter of Resident) published on 28 January 2025

Submitted via Website • Report

Overall Experience

I am very happy that Halcyon Days staff are very caring for my mother. Everyone greets her even when just walking in the corridor. They know everyone's individual needs and keep relatives updated. I particularly enjoy that they keep her sense of humour going. I am so grateful she is cared for.

Reply from Nichola Hughes, Home Manager at Halcyon Days

Thank you for sharing your experience of our home. It is our pleasure to care for your mother. Kind regards.

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Review of
Autumn Vale Care Centre
from D L (Daughter of Resident) published on 10 January 2025

Submitted via Website • Report

Overall Experience

This care home cares. The nursing team and all the carers were so lovely and so respectful. They made my dad feel so comfortable and treated him with kindness and respect. They always updated me on how he was and what he had eaten. I honestly can't thank you enough.

Reply from Prarthana Bhandari, Home Manager at Autumn Vale Care Centre

Thank you for this lovely review. We will pass on your positive feedback to our team here at Autumn Vale Care Centre. Best Wishes.

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Review of
Autumn Vale Care Centre
from Sophie W (Daughter of Resident) published on 8 January 2025

Submitted via Website • Report

Overall Experience

Our parents spent their last few weeks at Autumn Vale care home. Although it was a sad time for the family, all the staff made us feel at home and we were always confident that Mum and Dad were being well cared for.
The staff were exceptional in their care and attention and went out of their way to

make Mum and Dad feel comfortable. They took the time to chat and get to know them both (and the family) and genuinely showed great interest in them.
Thank you to everyone for their kindness.

Reply from Prarthana Bhandari, Home Manager at Autumn Vale Care Centre

Dear Sophie, thank you for your kind words. We will pass this on to all our team here at Autumn Vale Care Centre. We are pleased we could support your family in their time of need. All the best.

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Care Homes Owned by Gold Care Homes in Hertfordshire

Gold Care Homes Locations in Hertfordshire (7)

Gold Care Homes Reviews in Hertfordshire (595)

Broxbourne Nursing Home

Broxbourne Nursing Home

Autumn Vale Care Centre

Autumn Vale Care Centre

Heath Lodge

Heath Lodge

Martins House

Heath Lodge

Heath Lodge

Hatfield Nursing Home

Autumn Vale Care Centre

Halcyon Days

Hatfield Nursing Home

Halcyon Days

Heath Lodge

Hatfield Nursing Home

Hatfield Nursing Home

Halcyon Days

Autumn Vale Care Centre

Autumn Vale Care Centre

Awards / Recognitions (10)

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