Gold Care Homes in Oxfordshire | 1 Care Home

Review of
St Katharine's House
from P H (Husband of Resident) published on 21 March 2025

Submitted via Postal Card • Report

Overall Experience

Fantastic team. Helpful management!

Reply from Seung Ping, Home Manager at St Katharine's House

Thank you for such amazing feedback for my wonderful team. Regards, Seung Ping

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Review of
St Katharine's House
from Neil T (Son of Resident) published on 18 March 2025

Submitted via Postal Card • Report

Overall Experience

I believe the wing (Tulip) is understaffed many times at weekends. Quite often and staff member is trying to look after 10 residents moving around, going to toilet and trying to leave rooms.

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Review of
St Katharine's House
from S H (Daughter-in-law of Resident) published on 4 March 2025

Submitted via Postal Card • Report

Overall Experience

Lovely rooms looking out onto the garden which is good for Mum as she is bed bound and she enjoys the view. Mum can exhibit challenging behavior but staff treat her with kindness and respect or a ready smile at all times. Nothing is ever too much trouble for them. Whilst care giving staff explain what

they are going to do and reason for it to reassure Mum. Can't fault the care she receives.

Reply from Seema Thomas, Home Manager at St Katharine's House

Thank you for your kind words. I'm thrilled to hear your comments about our kind and respectful care. With best wishes, Seema

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Review of
St Katharine's House
from James B (Son of Resident) published on 4 March 2025

Submitted via Postal Card • Report

Overall Experience

Overall extremely happy with the care that Mum receives. The buildings are always warm and cozy and the staff are always helpful and caring.

Reply from Seema Thomas, Home Manager at St Katharine's House

Thank you for taking the time to share your experience of our home. Best wishes, Seema

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Review of
St Katharine's House
from Alan H (Son of Resident) published on 4 March 2025

Submitted via Postal Card • Report

Overall Experience

My mother has recently come back out of hospital resulting in the staff having to be very alert towards her condition. They have all shown excellent experiences in dealing with her health needs. The communication skills were also of the highest level towards my mother, whilst changing her, feeding her

and ensuring her care needs were of the highest standard. Good overall team work enabling my mother to carry on with her life. Thank you.

Reply from Seema Thomas, Home Manager at St Katharine's House

Thank you so much for leaving us a review. It is our pleasure to care for your mother. Warm regards, Seema

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Review of
St Katharine's House
from L C (Father of Resident) published on 17 February 2025

Submitted via Website • Report

Overall Experience

My son has taken some time to settle in St Katharine's House, but this is down to his disabilities. We visited him recently and he was a bit down. The staff are always welcoming and friendly. They always ask us if we would like a hot drink which is very nice. Everyone there is always polite and ask

us if we need anything. The house is always clean and tidy, as is my son's room. The staff are doing a tremendous job in looking after my son as he can be difficult sometimes. We are not worried about him as he is safe, warm and fed, being well looked after in terms of his medication and appointments.
Thank you all.

Reply from Seung Ping, General Manager at St Katharine's House

Thank you for your kind review. We truly appreciate your trust in us and are always here to support your son with warmth and care. Seung

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Review of
St Katharine's House
from Ray T (Respite Resident) published on 25 November 2024

Submitted via Website • Report

Overall Experience

My wife went into respite dementia care.
From first enquiry to leaving at the end of the residence I found the Admin staff to be polite, efficient and friendly.
The Care Manager and caring staff were considerate and understanding. It was clear to me that all of the staff were relaxed and appeared

happy in their work. This, to me, was a sign of employee satisfaction and a credit to the overall management of the home.
Despite some personal difficulties my wife experienced the staff remained caring and professional throughout her stay.
Without a doubt, I would recommend this Care Home because not only did they take care of my wife as the resident they were kind and considerate to me too.

Reply from Seung Ping, General Manager at St Katharine's House

Thank you so much for sharing your heartfelt feedback.

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Review of
St Katharine's House
from Pamela T (Daughter of Resident) published on 31 October 2024

Submitted via Postal Card • Report

Overall Experience

Very pleased with the service provided. Mum looks very well looked after. Nice and friendly staff.

Reply from Seung Ping, Home Manager at St Katharine's House

Thank you so much for your kind feedback! We're delighted to hear that you are pleased with St Katharine's House.

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Review of
St Katharine's House
from N J (Daughter-in-law of Resident) published on 13 June 2024

Submitted via Postal Card • Report

Overall Experience

The staff at the care home have been outstanding, professional, friendly and hardworking.
Lucky to have such wonderful staff.

Reply from Michael Daglish, Home Manager at St Katharine's House

Thank you for your kind words! Your positive feedback is greatly appreciated and will be shared with our staff.

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Review of
St Katharine's House
from Suzanne F (Friend of Resident) published on 12 June 2024

Submitted via Website • Report

Overall Experience

Nice home but could rearrange the sitting room to make it not look like a doctors/dentist waiting room. Chairs could be placed in semi-circles or four or six chairs and not in rows with some residents viewing the backs of heads of the residents in the row in front. It needs to look more friendly like

your home would look. Also, the kitchen area needs to be kept clean at all times. Staff friendly but could be more trained in person-centred care and not just leave the residents sitting with no interaction given by waiting staff.

Reply from Sueng-Peng, Manager at St Katharine's House

Thank you for taking the time to write a review. Our lounges are set up to allow residents to interact with each other easily, just as you would in your own home but sometimes the furniture is rearranged in rows to accommodate activities and exercises. All staff are trained to support our residents with a person-centred approach, with promoting independence, respect and dignity prioritised.

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Review of
St Katharine's House
from Laura G (Daughter of Resident) published on 7 June 2024

Submitted via Website • Report

Overall Experience

I can not thank the staff, nurses and carers for their dedication and care enough. They treat the residents like a family, they are a wonderful team. Mum can be a bit difficult, as can all dementia residents. The staff are always very calm and kind when they have bad moments. Thank you.

Reply from Michael Daglish, Home Manager at St Katharine's House

Thank you so much for your heartfelt review. We appreciate your kind words and are thrilled to hear that our team's dedication and care have made a positive impact.

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Review of
St Katharine's House
from Julie H (Daughter of Resident) published on 14 May 2024

Submitted via Postal Card • Report

Overall Experience

Both our parents are being cared for together at St Katharine's House. All the staff are friendly and very professional. All visitors are made to feel welcome. They are very supportive with difficult situations and are keen to make life better for the residents.

Reply from Michael Daglish, Home Manager at St Katharine's House

Thank you so much for your kind words! We're truly honoured to have the opportunity to care for both of your parents at St. Katharine's House.

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Review of
St Katharine's House
from V E (Wife of Resident) published on 2 May 2024

Submitted via Postal Card • Report

Overall Experience

Home is in a good position, near shops. Parking is good. Management and helpful staff are also friendly and helpful. Good rooms. Please note I have no previous experience of care homes, seems very expensive.

Reply from Michael, Home Manager at St Katharine's House

Thank you for taking the time to share your experience of our home. I'm so pleased you feel our team have been helpful. I appreciate you may not have experience of other care home costs but we believe we offer excellent value for money when you break down all of the things that are involved in the provision of residential care - someone's accommodation costs, all their food and drink, activities and outings, housekeeping and laundry services, use of communal facilities and on top of all that, carers on hand 24 hours a day. Thank you again for your kind words.

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Review of
St Katharine's House
from Christine N (Wife of Resident) published on 9 April 2024

Submitted via Website • Report

Overall Experience

I visited 4 care homes in the area and was impressed with St Katharine's because of the beautiful grounds, the friendly atmosphere, the clean, comfortable rooms, each with its own wet room, and the pleasant social areas.

Reply from Seung Ping, General Manager at St Katharine's House

Thank you for sharing your experience with us. We're delighted to hear that St Katharine's left a positive impression on you during your visits. Our beautiful grounds, friendly atmosphere, clean and comfortable rooms with individual wet rooms, and pleasant social areas are all aspects we take pride in.

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Review of
St Katharine's House
from Peter H (Husband of Resident) published on 2 April 2024

Submitted via Website • Report

Overall Experience

I am delighted with the care, compassion, and indeed love shown to my wife during her nearly one-year stay at St Katherine’s. The professionalism of all the staff, the attention given to each resident, and the general happy atmosphere created is a testament to the high standards and ethos set by the

management and implemented by each team member. While some of the facilities may be dated the food is excellent and all areas are kept spotlessly clean and there are numerous mental and physical activities to occupy residents. I could not have chosen a better place for my wife.

Reply from Michael Daglish, Home Manager at St Katharine's House

Thank you for taking the moment to leave such a positive review. We are thrilled to hear that you are delighted with the quality of care and support that we provide to all our residents. The team at St Katharine's House is hardworking and passionate, as they strive to ensure the quality of care provided to each resident is nothing short of exceptional. Thank you again.

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Review of
St Katharine's House
from Sue I (Daughter of Resident) published on 13 March 2024

Submitted via Website • Report

Overall Experience

Mom received excellent, compassionate care from the Manager and her wonderful staff, full of empathy and support for both the residents and their families during mom’s time at Saint Katharine‘s. It was so good to have the continuity of the same staff caring for mom day in and day out. They knew her

so well, even down to her favourite biscuits and how she liked her toast cooked. Everyone knew mom, from the managers, the carers, the lovely office staff, the catering team, the maintenance team, the wonderful activities coordinators and the visiting hairdresser. The family had peace of mind knowing that mom was being so well looked after. We were very regular visitors, at many different times of the day, and the standard of care was always the same, excellent.

Reply from Michael Daglish, Home Manager at St Katharine's House

Thank you for your kind words about Saint Katharine's Care Home. We're glad your mum received excellent care from our team. Your trust means a lot to us.

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Review of
St Katharine's House
from Guy H (Son of Resident) published on 5 October 2023

Submitted via Postal Card • Report

Overall Experience

Every time I have visited Mum, all the staff have been amazing. Mum is much more settled and relaxed in herself. To know that Mum is safe, cared for, treated with love and kindness, eating nutritious healthy food, singing and dancing, and going to chapel means more to me than words can describe, There

always seems to be a kind, loving atmosphere between staff and residents, I certainly feel it.

Reply from Chante Woodley, Marketing Coordinator at St Katharine's House

We greatly appreciate your kind words about St. Katharine's House! We are delighted to hear that your mother has received fantastic care. Kind Regards.

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Review of
St Katharine's House
from Kerry M (Daughter of Resident) published on 16 September 2023

Submitted via Postal Card • Report

Overall Experience

My mother needed respite care and was lucky enough to stay at St Katharine's House for two weeks. The staff are an extraordinary team. All very warm, friendly, welcoming and efficient. She was made so welcome. She has dementia and was so very well taken care of by the wonderful, kind, caring and attentive

staff. Mom is very television-oriented, it makes her calm and happy. I brought Mom's telly with and maintenance were very helpful in getting it working. Thank you so much to all of the wonderful staff and St Katharine's team.

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Review of
St Katharine's House
from Diane J (Daughter of Resident) published on 31 August 2023

Submitted via Postal Card • Report

Overall Experience

We are all so happy with our mum's care at St Katherine's. She is very pleased to be here and loves the staff, they are all very kind and helpful. Our mum loves the activities here there is always something for her to do.
We have taken our mum for walks in the grounds which are really lovely.
Most

days our Mum is taken outdoors and can sit and enjoy the sunshine and fresh air.

Reply from Chante Woodley, Marketing Coordinator at St Katharine's House

Thank you for taking the time to provide a review for St Katherine's House! We will relay your lovely message to the team. We strive for the best care and well-being of all our residents.

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Review of
St Katharine's House
from Eve R (Wife of Resident) published on 7 February 2023

Submitted via Postal Card • Report

Overall Experience

I was very nervous on behalf of both myself and my husband bringing him on the first day, but the welcome we both got was amazing. Everyone was really kind and caring, and we were immediately put at our ease. The staff in this home are excellent. I couldn't praise them enough. They are ready to help

in any way they care, and I include all staff in that.

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Gold Care Homes Reviews in Oxfordshire (78)

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