Care Home Owned by RNJ Care Ltd in Hertfordshire
9.7
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in Hertfordshire for RNJ Care Ltd are showing below.
View the details of all 4 locations (with 166 reviews) owned by RNJ Care Ltd
RNJ Care Ltd Locations in Hertfordshire (1)
Rosslyn Residential Care
9.9
61 reviews
6/8 Rosslyn Road, Watford WD18 0JY
"A very close friend has been a resident at Rosslyn Residential Care. He has got so much better which is incredible and heartwarming to see.…" Read all 61 reviews
Location Type Care Home
Rosslyn Residential Care offers warm and welcoming residential care in a safe and secure environment. Services are offered for older people and those with dementia and its associated conditions. The home supports culturally appropriate care. The… Read more about Rosslyn Residential Care
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- Physical Disability
- Palliative Care
- Mental Health
- Visual / Hearing Impairment
- 30 Rooms from £850 / week
RNJ Care Ltd Reviews in Hertfordshire (61)
9.7
RNJ Care Ltd has a Group Review Score of 9.7 (9.702) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to RNJ Care Ltd must have a Review Score.
Review of
Rosslyn Residential Care
from J R (Friend of Resident) published on 5 March 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
A very close friend has been a resident at Rosslyn Residential Care. He has got so much better which is incredible and heartwarming to see. He is well cared for by the team who are very helpful. And the manager is wonderful and always encouraging. He loves the food which is top quality. His room and
the house is very clean. There is a beautiful garden that he absolutely loves, they have nice summer parties which he thoroughly enjoys. Their engaging activities and warm interactions create an environment where he truly thrives. We both appreciate that I am able to visit which means the world to both of us.
Reply from Kiran Vaidya, Regional Manager at Rosslyn Residential Care
Thank you so much for your feedback. It will be shared with our team.
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Review of
Rosslyn Residential Care
from Tamara W (Granddaughter of Resident) published on 31 January 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The team at Rosslyn Court is amazing. It's great to see how much my grandma has been able to settle in so quickly and see growth in her health. At Rosslyn Court, we're always able to be informed with updates, they understand the correct care procedures and always make sure to keep a smile on my grans
face. The family are happy to recommend the care home to others who require peace of mind. Thank you to everyone for your hard work, it really means a lot knowing that my gran is having the best care possible.
Reply from Kiran Vaidya, Regional Manager at Rosslyn Residential Care
Thank you for your feedback and it will be passed to our dedicated team.
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Review of
Rosslyn Residential Care
from Jay P (Son of Resident) published on 11 November 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mum was transferred to Rosslyn Residential Care under temporary resident terms. Being a vegetarian, and lacking proper communication in English, I was concerned. Prior to agreeing to the placement, the management team assured me that the staff would be able to communicate with her and cater to her
dietary needs. Meeting the manager and the staff was reassuring and I was satisfied that Mum would be looked after temporarily until her assessment was completed.
The manager and her staff looked after my mum like their own. They would refer to her as Grandma in Gujarati and make sure all her dietary needs were satisfied. Mum was underweight and she was looking amazing yesterday and was fully with her wits yesterday as she moved to a permanent placement. I will be forever indebted to the team for the care and devotion with which they looked after my mum.
The manager and her staff looked after my mum like their own. They would refer to her as Grandma in Gujarati and make sure all her dietary needs were satisfied. Mum was underweight and she was looking amazing yesterday and was fully with her wits yesterday as she moved to a permanent placement. I will be forever indebted to the team for the care and devotion with which they looked after my mum.
Reply from Bhavna Jagwani, Registered Manager at Rosslyn Residential Care
Thank you so much for your feedback. This would be shared with the team.
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Review of
Rosslyn Residential Care
from K H (Daughter of Resident) published on 30 October 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I would love to thank the manager and her fantastic staff for looking after my mum so well and making her and myself so welcome. Mum has settled in she has been there for 5 months and in that short space of time I see a big change in her.
This care home is one I would recommend for anyone who is having
This care home is one I would recommend for anyone who is having
to make that big decision about a family member.
Reply from Bhavna Jagwani, Registered Manager at Rosslyn Residential Care
Thank you so much for your feedback. This would be shared with the team.
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Review of
Rosslyn Residential Care
from Elaine E (Daughter of Resident) published on 8 August 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
This afternoon I saw first-hand the amazing patience and kindness of staff as they dealt with my very distressed Mum. Sadly she is frequently challenging but I have only ever seen the staff calm, reassuring and smiling whether supporting her personal care or daily living. One member of staff told me
she had been looking forward to coming back to work after her holiday. Doesn't that exemplify a strong team morale and excellent hands-on management.
Reply from Kiran Vaidya, Regional Manager at Rosslyn Residential Care
Thank you Elaine for your kind feedback and it will be forwarded to our team.
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Review of
Rosslyn Residential Care
from Keven C (Friend of Resident) published on 22 July 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We visit our lifelong friend who has been in your care since February this year.
We visit him every month and are continually impressed by the quality of care he receives.
From the interest that the manager demonstrates and the care that each of the staff show including one in particular who works
We visit him every month and are continually impressed by the quality of care he receives.
From the interest that the manager demonstrates and the care that each of the staff show including one in particular who works
tirelessly to provide their daily meals.
The staff always greet us with a smile, well done to all concerned.
The staff always greet us with a smile, well done to all concerned.
Reply from Bhavna Jagwani, Registered Manager at Rosslyn Residential Care
Dear Keven, thank you so much for your feedback. This would be shared with the team.
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Review of
Rosslyn Residential Care
from Delia B (Mother of Resident) published on 11 July 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The staff are amazing. They take great care, a lot of entertaining for them, food is very good and are always arranging little parties for loved ones to attend. They take great care in keeping you up to date about the well being of your loved ones.
Reply from Bhavna Jagwani, Registered Manager at Rosslyn Residential Care
Thank you so much for your review. This would be passed to the team.
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Review of
Rosslyn Residential Care
from David G (Resident) published on 23 April 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The service and staff are not only excellent but it was like staying in a holiday five-star hotel and the staff give that type of service. I am very happy to be at Rosslyn Court. Lovely staff, very polite.
Reply from Bhavna Jagwani, Registered Manager at Rosslyn Residential Care
Dear David, It has been pleasure looking after you. Thank you so much for your great review. I would pass this to the team. Kind regards.
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Review of
Rosslyn Residential Care
from Tracey W (Daughter of Resident) published on 20 March 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I cannot put into words how wonderful the management and staff are at Rosslyn. The quality of care is extremely high and their knowledge of their residents.
As a family, we never needed to ask for anything for our mother, everything was provided with so much thought put into it.
With regards to
As a family, we never needed to ask for anything for our mother, everything was provided with so much thought put into it.
With regards to
health, we were given peace of mind because management had already been proactive, and contacted their GP if there was any change, so we quickly realised we could trust our mother would immediately get the care she needed.
Management and staff are friendly, very caring and efficient and nothing was ever too much trouble. Communication was excellent in all areas of care and especially if there was any change of medication.
Resident's enrichment is very important at Rosslyn and residents are kept occupied with a wonderful selection of activities for all levels.
Family events, garden parties, live music, coffee and cake get-togethers, cultural celebrations are all part of each year. So grateful.
Management and staff are friendly, very caring and efficient and nothing was ever too much trouble. Communication was excellent in all areas of care and especially if there was any change of medication.
Resident's enrichment is very important at Rosslyn and residents are kept occupied with a wonderful selection of activities for all levels.
Family events, garden parties, live music, coffee and cake get-togethers, cultural celebrations are all part of each year. So grateful.
Reply from Bhavna Jagwani, Registered Manager at Rosslyn Residential Care
Thank you so much for your feedback. It was a pleasure to look after Mum. I would pass this to the team. Thank you very much for the card as well. Good luck.
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Review of
Rosslyn Residential Care
from Wayne W (Son of Resident) published on 20 March 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Rosslyn Court is an excellent home, and without a doubt brought my mother a few extra years. She was very happy there and well looked after, the staff were wonderful.
Singers came in to entertain and there was always a party or activites.
Can't speak highly enough of Rosslyn Court.
Singers came in to entertain and there was always a party or activites.
Can't speak highly enough of Rosslyn Court.
Reply from Bhavna Jagwani, Registered Manager at Rosslyn Residential Care
Thank you so much. It was a pleasure looking after Mum and meeting your lovely family. This would be passed to the team.
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Review of
Rosslyn Residential Care
from Rosari S (Relative of Resident) published on 7 November 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I am very happy with Rosslyn Residential Care.
The staff are lovely and always smiling.
They are taking good care of my cousin so I have peace of mind.
I would highly recommend this care home. There is a garden room where we can sit and talk privately and the garden is beautiful.
The staff are lovely and always smiling.
They are taking good care of my cousin so I have peace of mind.
I would highly recommend this care home. There is a garden room where we can sit and talk privately and the garden is beautiful.
Reply from Bhavna Jagwani, Registered Manager at Rosslyn Residential Care
Thank you so much for your wonderful feedback. This will be passed to the team.
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Review of
Rosslyn Residential Care
from Julie E (Daughter of Resident) published on 2 November 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mum has been in the care home for 10 months and I have nothing but praise and gratitude for every member of staff I've met.
The residents are well looked after and treated with dignity.
The home is always clean and never smells.
I receive regular updates about my mum if the staff have any health
The residents are well looked after and treated with dignity.
The home is always clean and never smells.
I receive regular updates about my mum if the staff have any health
concerns and if I phone to find out how mum is the staff always find the time to talk to me.
It reassures me knowing that if I can't visit Mum as much as I would like to Mum is surrounded by lovely, caring people who Mum calls her friends.
It reassures me knowing that if I can't visit Mum as much as I would like to Mum is surrounded by lovely, caring people who Mum calls her friends.
Reply from Bhavna Jagwani, Registered Manager at Rosslyn Residential Care
Thank you so much for a lovely feedback. This will be passed to the team. It is pleasure looking after your mum. Kind regards.
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Review of
Rosslyn Residential Care
from Stephen B (Son of Resident) published on 24 October 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Nice and friendly home. Management and staff are always extremely helpful, my mum was very anxious the first week of her residency now 3 weeks down the line she has settled in and is very happy.
From my point of view, the staff have put my mind at rest knowing she is well looked after and they call
From my point of view, the staff have put my mind at rest knowing she is well looked after and they call
me every time there is an 'incident' - which is great.
Reply from Bhavna Jagwani, Registered Manager at Rosslyn Residential Care
Thank you so much for your feedback, Stephen. It's a pleasure to look after your mum. This will be passed on to the team.
Kind regards.
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Review of
Rosslyn Residential Care
from E B (Stepdaughter of Resident) published on 20 October 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Our stepmother has been in Rosslyn Residential Care for almost three year and we have been very grateful for the care she has had during that time. Just before she was admitted she was diagnosed with advanced Alzheimer's disease and at that time her behaviour was extremely challenging, with episodes
of screaming and aggression. The staff were able to manage this really well and helped her to calm down and be more settled.
The previous and current managers are very approachable and also have a good relationship with her.
Our elderly father sadly passed away in January this year and although he missed her very much, he had nothing but praise and gratitude for all the staff at the home. She is now at the end stage of this awful disease and does not recognise us when we visit, yet we can see how she responds to the staff who care for her every day. She is always clean and comfortable and we receive regular updates about any health problems she may have.
The previous and current managers are very approachable and also have a good relationship with her.
Our elderly father sadly passed away in January this year and although he missed her very much, he had nothing but praise and gratitude for all the staff at the home. She is now at the end stage of this awful disease and does not recognise us when we visit, yet we can see how she responds to the staff who care for her every day. She is always clean and comfortable and we receive regular updates about any health problems she may have.
Reply from Bhavna Jagwani, Registered Manager at Rosslyn Residential Care
Thank you so much for your wonderful feedback. This will be passed to the team. Kind regards.
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Review of
Rosslyn Residential Care
from Kathleen B (Wife of Resident) published on 18 October 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
This care home is just the best, my resident has been in there for nearly a year now.
Never had any problems, if there is something I think is not right I just speak to the manager or the staff and it’s sorted.
The staff are so caring to all the residents and treat all the residents with dignity,
Never had any problems, if there is something I think is not right I just speak to the manager or the staff and it’s sorted.
The staff are so caring to all the residents and treat all the residents with dignity,
I have seen this myself.
It’s always clean and never smells in the residents' rooms and the home.
It’s always clean and never smells in the residents' rooms and the home.
Reply from Bhavna Jagwani, Registered Manager at Rosslyn Residential Care
Thank you so much for such nice feedback. It will be passed to our team.
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Review of
Rosslyn Residential Care
from Mark K (Son of Resident) published on 28 February 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Over the past two years, the staff and management have provided excellent care for my father. They have not only looked after him they have become his friends. They entertain him and care for his needs. We have been so lucky to find such a lovely home for him to reside in.
Reply from Bhavna Jagwani, Registered Manager at Rosslyn Residential Care
Thank you, Mark, for your feedback. This would be passed to the team. It has been a pleasure looking after your dad.
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Review of
Rosslyn Residential Care
from Debbie H (Daughter of Resident) published on 13 February 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Words cannot express how we feel with regard to everybody we have come in contact with at Rosslyn Court. We could not have wished for more caring or considerate carers to look after our lovely father. We are all kept up to date with everything - nothing is too much trouble for anyone. We love seeing
the posts on social media - everyone is always so happy celebrating something or just being kept busy with the many activities they enjoy.
Thank you, doesn't even touch the sides! You are all family to us.
Thank you, doesn't even touch the sides! You are all family to us.
Reply from Kiran Vaidya, Registered Manager at Rosslyn Residential Care
Thank you, Debbie, for such nice feedback. It will be passed to our team. It is pleasure to look after your Dad.
Kind Regards.
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Review of
Rosslyn Residential Care
from Mark P (Nephew of Resident) published on 16 January 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Throughout her time being cared for at the home, my aunt was very well cared for. Her needs were met in every respect, in a very professional and caring manner. She loved the home which she went into in 2018 until her passing.
Reply from Kiran Vaidya, Registered Manager at Rosslyn Residential Care
Thank you Mark for your feedback. It was a pleasure to look after your aunt and working with you.
Kind regards.
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Review of
Rosslyn Residential Care
from Elaine C (Resident) published on 21 November 2022 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Overall staff are very good and the home is very clean, food is good I appreciate everything you all have done thanks very much you really do make a difference to all the residents and try your hardest to make their stay as best as you can.
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Review of
Rosslyn Residential Care
from A M (Sister-in-law of Resident) published on 14 November 2022 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Rosslyn coped very well with a short-notice placement in a hurry. Professional and friendly.
Reply from Kiran Vaidya, Registered Manager at Rosslyn Residential Care
Thank you for your review. Your feedback will be passed on to our lovely team.
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