Care Homes Owned by AgeCare Care Homes

9.5 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by AgeCare Care Homes
AgeCare has over forty years of experience in achieving luxury care environments that can provide people with sensitive needs with a comfortable and satisfying retirement.

Service users find carers who are dedicated to understanding individual requirements, keeping a versatile outlook upon lifestyle and personal taste that helps residents to feel at home.

The company's presence is located in and around the London area and further in the Home Counties and South East of England.

AgeCare now has nine homes in total that employ qualified professionals to ensure that carers have all the resources they need in order to provide highly efficient and compassionate care.

AgeCare Care Homes Locations (9)

 

9 Care Homes owned by AgeCare Care Homes

Sort by:
Nayland House

Bear Street, Nayland, Colchester CO6 4LA 

9.9 87 reviews
"My dad is very well treated. The staff are polite, courteous and professional, and they readily meet my Dad's needs as and when required…"   Read all 87 reviews
Location Type Care Home

Nayland House, in Colchester, specialises in elderly and dementia care for older residents within a homely environment that respects personal freedoms and an active lifestyle. The home is fully registered with the Care Quality Commission, taking the… Read more about Nayland House

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Sensory Impairment
  • 54 Rooms from £1,300 / week
Minchenden Lodge

54 Blagdens Lane, Southgate, London N14 6DD 

9.9 56 reviews
"I was concerned about how my mother would settle into a care home but the whole process was handled very professionally in a caring way and…"   Read all 56 reviews
Location Type Care Home

Minchenden Lodge provides a homely atmosphere with friendly and qualified care staff, to suit a range of personal needs in an expert and satisfying manner while also supporting independent and flexible lifestyles. All areas of the home are easily-accessible… Read more about Minchenden Lodge

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • Sensory Impairment
  • 25 Rooms from £1,300 / week
Bullsmoor Lodge

35/49 Bullsmoor Lane, Enfield EN3 6TE 

9.8 64 reviews
"Since arriving at Bullsmoor Lodge in the new year, my grandad has been given a whole new lease of life. Nothing is too much for the staff,…"   Read all 64 reviews
Location Type Care Home

Bullsmoor Lodge is a purpose-built care home, located close to Waltham Cross in Enfield, Middlesex. It forms part of the AgeCare group, an elderly care provider that aims to provide outstanding care in luxurious five star hotel standard accommodation. The… Read more about Bullsmoor Lodge

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 48 Rooms from £1,300 / week
Muscliff Nursing Home

5 Tolpuddle Gardens, Muscliff, Bournemouth BH9 3RE 

9.8 50 reviews
"Muscliff Care Home provided end-of-life care to my mum. They treated her with dignity and respect and always made sure she had everything…"   Read all 50 reviews
Location Type Care Home

Muscliff Nursing Home has been purpose-built to achieve a homely living environment for older people with care needs, employing qualified carers and achieving high standards with care regulators. Together with professional healthcare, Muscliff carers… Read more about Muscliff Nursing Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Younger Adults
  • Sensory Impairment
  • 41 Rooms from £1,650 / week
Five Oaks

377 Cockfosters Road, Hadley Wood, Barnet EN4 0JT 

9.8 39 reviews
"The manager and her team are absolutely amazing, they go far and beyond what is expected. They are so caring and have genuine love for all…"   Read all 39 reviews
Location Type Care Home

Five Oaks is a purpose-built care home, situated in the affluent location of Hadley Wood which borders the London Boroughs of Barnet and Enfield. Five Oaks care home is part of the AgeCare group that aspires to provide the very best residential care… Read more about Five Oaks

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 45 Rooms from £1,300 / week
Woodbury Manor

182 Clay Hill, Enfield EN2 9JA 

9.7 54 reviews
"My mother was in Woodbury Manor for just over a year when she sadly passed away in February 2025. Her arrival at the home was not as agreed…"   Read all 54 reviews
Location Type Care Home

Woodbury Manor is a nineteenth century building that has been converted into an elderly care home, suitable for a luxury care service in stylish surroundings. Mature gardens add to the home's scenic qualities, with comfortable lounge areas and en-suite… Read more about Woodbury Manor

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • 60 Rooms from £1,300 / week
Millway House

Amesbury Road, Weyhill, Andover SP11 8DE 

9.6 73 reviews
"Mum is treated with great respect and the staff are so friendly and helpful. She is staying for rehabilitation following a fall at home.…"   Read all 73 reviews
Location Type Care Home

The home is situated in Weyhill 4 miles from Andover, offering excellent nursing accommodation together with the following: · High-quality care from well trained experienced staff. · Tastefully decorated bedrooms mostly with en-suite shower facilities. · Well… Read more about Millway House

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 58 Rooms from £1,450 / week
Hargrave House

103 Cambridge Road, Stansted Mountfitchet CM24 8BY 

8.9 40 reviews
"Following another fall and a visit to a local community hospital for therapy mum was admitted to the Hargrave wing in mid-September of this…"   Read all 40 reviews
Location Type Care Home

Hargrave House care home is a listed building situated in the Saxon village of Stansted Mountfitchet in Essex. Built originally in 1875 in the ‘Jacobean’ style of red brick and stone dressing, AgeCare acquired the property in 2001 and developed it significantly… Read more about Hargrave House

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • Eating Disorders
  • 58 Rooms from £1,300 / week
Waterbeach Lodge

Ely Road, Waterbeach, Cambridge CB25 9NW 

8.3 31 reviews
"My brother has spent 4 weeks in respite care. He found the staff very helpful and accommodating. He did find the food varied and not always…"   Read all 31 reviews
Location Type Care Home

Waterbeach Lodge is organised with a luxury care environment in mind. Carers want older people to feel relaxed and secure in warm and peaceful surroundings, while having any personal care needs looked after. An individual care plan is set up to suit… Read more about Waterbeach Lodge

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 46 Rooms from £1,300 / week

AgeCare Care Homes Reviews (494)

9.5
AgeCare Care Homes has a Group Review Score of 9.5 (9.522) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to AgeCare Care Homes must have a Review Score.

Overall Experience

  • 18
  • 2
  • 0
  • 0
  • 0

Date Published

494
60
95
149
345
Review of

Millway House

from Paul F (Son of Resident) published on 19 March 2025
Overall Experience  Overall Experience 5.0 out of 5

Mum is treated with great respect and the staff are so friendly and helpful. She is staying for rehabilitation following a fall at home. Progress has been slow due to a wound on her heel which happened during her stay in hospital, but the care and attention at Millway has been second to none.

Reply from Claire Lousteau, Home Manager at Millway House

Thank you for the feedback. I am delighted that you are happy with the care Mum is receiving . I have shared this with the team Best wishes


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Millway House

from Susan S (Daughter of Resident) published on 17 March 2025
Overall Experience  Overall Experience 5.0 out of 5

The staff, carers and nurses at Millway House are exceptional. Both my mother and father are now living at the home and the care they receive is superb. They appear to be getting younger! The staff is very stable - we have got to know everyone well during this first year and we really appreciate the
consistency. Everyone genuinely cares and the relationships built with residents are heartfelt and professional. Kindness exudes from everyone who works there.
The activities are varied, well thought through and carried out with such joy. I fully trust my parents health and well- being to the nurses and carers, who also communicate with us whenever needed and whenever we ask. The carers work hard and manage their workload well, yet make each resident feel special and important. They really take time to get to know each resident and think about their preferences.
The rooms and facilities are kept spotless by the efficient, friendly and kind cleaning staff.
Millway has become our family.

Reply from Sara Gallagher, Head of Care & Nursing at Millway House

Thank you so much for taking the time to post this review of the fantastic team at Millway House. I am so glad to read this - it has made my week to know that you are so happy with your parents' care!


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Five Oaks

from U E (Son of Resident) published on 13 March 2025
Overall Experience  Overall Experience 5.0 out of 5

The manager and her team are absolutely amazing, they go far and beyond what is expected. They are so caring and have genuine love for all the residents. The manager always has a smile on her face and always puts the care of residents first. The manager has made, what could be a stressful time, so much
easier. Another staff member is also brilliant too. Thank you Five Oaks.

Reply from Rahima Mulindwa, Registered Manager at Five Oaks

Thank you so much for your kind words! We are truly grateful for your feedback. It means the world to us to know that our efforts are making a positive difference in the lives of our residents. Our team is dedicated to providing the best care possible, and it's wonderful to hear that it has made a stressful time easier for you. We will be sure to share your compliments with the team, and we're so glad that you have experienced the genuine care and love we strive to offer every day. Thank you once again for your trust in us, and we are always here to support you and your loved ones.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Millway House

from M A (Sister of Resident) published on 10 March 2025
Overall Experience  Overall Experience 4.0 out of 5

Overall care at Millway House is very good. One area for improvement would be the laundry, as my sister has experienced having other people's garments left for her and items missing. Hopefully this will improve!
Selection of food could be improved. When in-house, the variety at lunchtime and evening
was very good.

Reply from Claire Lousteau, Home Manager at Millway House

Thank you for your feedback with regards to services at Millway House. We are in the process of reviewing the delivery of items to residents rooms and the labelling system we use and we hope this will resolve any future issues


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Woodbury Manor

from Deborah T (Daughter of Resident) published on 7 March 2025
Overall Experience  Overall Experience 5.0 out of 5

My mother was in Woodbury Manor for just over a year when she sadly passed away in February 2025. Her arrival at the home was not as agreed as the hospital discharged her without telling me, however, the staff who weren't expecting her until the following week were kind and caring and made her feel
as comfortable as possible and made a room available for her. Throughout her stay the staff have been supportive to her needs and consulted with me as and when necessary.
Although my mother was unable to join in with many of the activities due to her dementia, the staff tried to engage with her and we, and other families were invited to many events - the home has a very homely and friendly atmosphere, the staff are very welcoming and the manager approachable.
During her last few days she and the family were treated with great sensitivity.

Reply from Valentine Ogundipe, Registered Manager at Woodbury Manor

Thank you for taking the time to share your experience at Woodbury Manor.We are truly sorry for your loss and send our deepest condolences to you and your family again. It means a lot to hear that our team was able to support your mother with kindness and care throughout her stay, especially during her final days.We understand how important it is to create a welcoming and homely environment, and we are grateful that you were supported and involved in your mum's care. Your words are a testament to the dedication of our staff, and we will be sure to share your feedback with them.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Nayland House

from S S (Son of Resident) published on 7 March 2025
Overall Experience  Overall Experience 5.0 out of 5

My dad is very well treated.
The staff are polite, courteous and professional, and they readily meet my Dad's needs as and when required in a timely manner.
His room is nicely furnished and well equipped.
The premises are kept very clean and tidy.
There is a varied and interesting daily activities
programme which my dad enjoys participating in.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Five Oaks

from H S (Respite Resident) published on 6 March 2025
Overall Experience  Overall Experience 5.0 out of 5

Very good for a post operation stay. The staff are exceptionally friendly, pleasant and charming. As requested by me all meals were served in my room. Vegan food was available to me. The room was ensuite with shower, warm and comfortable.

Reply from Rahima Mulindwa, Registered Manager at Five Oaks

Thank you so much for your kind words! We're thrilled to hear that your stay with us was so positive, especially during your post-operation recovery. Its wonderful to know that our team made you feel comfortable and well-cared for. We're also happy that the vegan meals and in-room dining met your needs, and that you found the room warm, comfortable, and equipped to support your recovery. Your feedback means a lot to us, and well be sure to share it with the team. We hope you are continuing to feel better and wish you a smooth and speedy recovery!


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Five Oaks

from L O (Daughter-in-law of Resident) published on 6 March 2025
Overall Experience  Overall Experience 5.0 out of 5

We were visiting my mother/mother-in-law with some extra family members who had travelled from abroad. It was short notice. The care team made a fuss of us all. Our family were so impressed by the care and attention given by the care team. The care team are extremely busy, but they stop to give family
members time. It doesn't go unnoticed. Thank you.

Reply from Rahima Mulindwa, Registered Manager at Five Oaks

Thank you so much for your kind words! Were thrilled to hear that your family had a positive experience during your visit. It means a lot to us that the care teams efforts made an impression, especially with so many family members coming together on short notice. We truly appreciate your recognition of their dedication, and were grateful for the opportunity to provide care in such a meaningful way.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Five Oaks

from R R (Son of Resident) published on 5 March 2025
Overall Experience  Overall Experience 5.0 out of 5

My mother is currently in respite care at Five Oaks following a fall at her home approx 3 months ago. She spent 3 weeks in hospital and the care she received in hospital was appalling. As soon as we were able to discharge her we contacted Five Oaks. The Five Oaks team have been amazing initially to
transfer her from the hospital and then settle her into the Home and deal with her medical needs.


Mum is now settled and working on her physio with the aim to return home one she is fully mobile again. In the meantime, the staff have all been amazing looking after her and becoming friends. Five Oaks has a real family feel with visitors always welcome. The lounge is buzzing with lots of care staff around all the time.
Nothing can be 100% perfect but if you have any comments, just raise it with the management and the Five Oaks Team will sort it. Mum is happy and so are her family.


Reply from Rahima Mulindwa, Registered Manager at Five Oaks

Thank you so much for your kind words and for taking the time to share your experience. We are delighted to hear that your mother is settling in well at Five Oaks and that she is receiving the care and support she deserves. We understand how difficult the transition can be, especially after such a challenging time in the hospital, and it's wonderful to know that the Five Oaks team has made a positive impact on her recovery. Thank you again for your feedback, and we will continue to ensure that your mothers care remains our top priority.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Five Oaks

from Rita C (Daughter of Resident) published on 3 March 2025
Overall Experience  Overall Experience 5.0 out of 5

My mum has been in Five Oaks for over 5 years and has always received excellent care and attention. Even during the Covid era, she was very well looked after, and the staff were amazing, even at this highly stressful time. The family are totally happy with everything Five Oaks provides, and the GP support
is very responsive, friendly and helpful.

Reply from Rahima Mulindwa, Registered Manager at Five Oaks

Thank you so much for sharing your positive experience. It's wonderful to hear how well your mum has been cared for over the years, especially during such challenging times like the Covid era. The staff at Five Oaks clearly go above and beyond. Your feedback means a lot and reinforces just how much Five Oaks is dedicated to providing excellent care.We truly appreciate you taking the time to share this.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Bullsmoor Lodge

from Terri W (Granddaughter of Resident) published on 27 February 2025
Overall Experience  Overall Experience 5.0 out of 5

Since arriving at Bullsmoor Lodge in the new year, my grandad has been given a whole new lease of life. Nothing is too much for the staff, and my grandad's health conditions are never too big or demanding for their time or care - they are angels! I haven't seen him this happy or excited to get involved
in a long time and as a family we're so thrilled. The whole team keep us updated with everything he's up to and we're so happy he gets to call Bullsmore Lodge home.

Reply from Lisa Coombs, Manager at Bullsmoor Lodge

Thank you so much for your kind words. We always aim to make Bullsmoor "home from home" for our residents and families. Thank you for trusting us with your Grandads care, its a pleasure. I will share this feedback with the staff as its lovely to hear.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Millway House

from Jane D (Daughter of Resident) published on 27 February 2025
Overall Experience  Overall Experience 5.0 out of 5

My mum was admitted to Millway House in January 2025 and both she and I have been so impressed by the care of the staff and the facilities. All the staff, laundry, cleaning, catering, care, maintenance, nursing, activities, reception and management are friendly and approachable and will always provide
help and problem-solve. The garden is lovely and the activities are interesting. Mum was really worried about going into a home but is enjoying the company of others and has started up a scrabble club in the evenings. She particularly enjoys the cake and tells me the food is very good. Thank you for making her and my experience of this major change so comfortable.

Reply from Sara Gallagher, Operations Manager at Millway House

Thank you so much for taking the time to post your thoughts about Millway House. I am so happy that your mum's fears have been allayed and that she is now enjoying life in the home.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Five Oaks

from A E (Daughter of Resident) published on 19 February 2025
Overall Experience  Overall Experience 5.0 out of 5

My mother is a resident of Five Oaks with dementia. Mum has been a resident for several years and we are happy with the provision and the care she receives. We looked at several care homes before choosing Five Oaks, the experienced and friendly staff, the activities offered and the facilities made Five
Oaks an obvious choice, and we have not been disappointed. The personal care mum receives is excellent, we can visit at any time and without exception, mum looks well dressed and cared for. The staff team work hard to ensure a positive feeling to the home.Communication is good, l am always informed if mum's needs change. Overall, l am happy to recommend Five Oaks as a good care home.

Reply from Rahima Mulindwa, Registered Manager at Five Oaks

Thank you so much for your kind feedback. We are delighted to hear that you are happy with the care your mother receives at Five Oaks. It's wonderful to know that our staff, activities, and facilities have met your expectations. We truly appreciate your recommendation and will continue working hard to provide the best care for your mum and all our residents.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Nayland House

from Amanda A (Daughter of Resident) published on 19 February 2025
Overall Experience  Overall Experience 5.0 out of 5

We just wanted to say since our father has been at Nayland House we do appreciate the care you offer. The line manager has been such a kind emotional support to us as a family- along with all the other carers who look after him. An example would be today the carers had him all organised dressed and
ready for his dental visit which supported this to go smoothly and supported us with the social work meeting too. The social worker was really impressed with his care plan which we hope will support his longer-term stay from respite. Kind regards from all the family.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Five Oaks

from N G (Niece of Resident) published on 14 February 2025
Overall Experience  Overall Experience 5.0 out of 5

Five Oaks is a fantastic establishment. The staff are kind, caring and professional. The accommodation, food and activities are well thought out, and a brilliant food menu, is always on offer. The Manager is so hands-on and always a phone call away. They go above and beyond to help in any way possible.

Reply from Rahima Mulindwa, Registered Manager at Five Oaks

Thank you so much for your kind and thoughtful feedback! We're thrilled to hear that you had such a positive experience at Five Oaks. Our team works hard to provide the best service possible, and it's wonderful to know that their care and professionalism stood out to you. We also appreciate your compliments on the accommodation, food, and activities, it's great to hear you enjoyed our offerings. We always strive to go above and beyond for our guests. We look forward to welcoming you again soon!


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Muscliff Nursing Home

from N C (Daughter of Resident) published on 11 February 2025
Overall Experience  Overall Experience 5.0 out of 5

Muscliff Care Home provided end-of-life care to my mum. They treated her with dignity and respect and always made sure she had everything she needed. The staff and managers were really accommodating towards me and my sisters too during some really difficult times. Thank you for your kindness and understanding.

Reply from Dedrey Charles, Home Manager at Muscliff Nursing Home

Ensuring the best end-of-life care is at the heart of what we do at the Muscliff.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Bullsmoor Lodge

from J B (Resident) published on 3 February 2025
Overall Experience  Overall Experience 5.0 out of 5

All staff are very helpful and kind.

Reply from Lisa Coombs, Manager at Bullsmoor Lodge

Thank you for your feedback, I will share this with the staff. I am pleased you are happy and satisfied with your residency here at Bullsmoor Lodge.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Nayland House

from Carol S (Daughter of Resident) published on 24 January 2025
Overall Experience  Overall Experience 5.0 out of 5

They treated my mum with great care and dignity, and when she died on the 1st of January, they did all they could to help.

Reply from Sara Gallagher, Operations Manager at Nayland House

Thank you for taking the time to post this review at what I know must be a very difficult time. I really do appreciate your comments. Please accept my condolences for your loss.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Muscliff Nursing Home

from Danielle C (Daughter of Resident) published on 17 January 2025
Overall Experience  Overall Experience 5.0 out of 5

My dad was cared for by Muscliff for many years, we moved him from several care homes from him not being cared for correctly. Once we moved him to Muscliff that was the place he'd be cared for till he passed away.
The home is a lovely place, the staff are so accommodating and there are lots of things
for residents to do. Communication from the home is great too, they send out a weekly email with the activities the residents can do and any updates on your loved ones.
Will definitely consider Muscliff if a home is needed in the future.

Reply from Dedrey Charles, Home Manager at Muscliff Nursing Home

Thank you for the review at the Muscliff. The team works diligently to ensure that all our residents have meaningful days.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Five Oaks

from T A (Daughter of Resident) published on 13 January 2025
Overall Experience  Overall Experience 4.0 out of 5

My mother came to Five Oaks for 6 weeks respite after being in hospital. All staff have been friendly and welcoming to us all, and did there best to reassure my mother when missing family members. The home is kept clean and nicely furnished. Would benefit from an enclosed quiet area for residents and
families visiting away from main lounge but they have some lovely activities during the day to keep the residents stimulated and active as well, which my mother enjoyed in her time there.

Reply from Rahima Mulindwa, Registered Manager at Five Oaks

Thank you so much for your thoughtful review. We're so glad to hear that your mother had a positive experience with us during her respite stay. We're happy to know that they were able to offer reassurance and comfort when needed. We also appreciate your feedback regarding a quieter space for residents and families, and we'll certainly consider this suggestion as we continue to enhance our services. It's great to hear that your mother enjoyed the activities, and we hope to have the pleasure of welcoming you both back in the future. Thank you again for your kind words!


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Loading...

Awards / Recognitions (2)

Loading...

Loading

Loading
Loading

Loading

Loading

Loading

Loading

Loading events

Loading

Frequently Asked Questions about AgeCare Care Homes

How many Care Homes does AgeCare Care Homes own?

AgeCare Care Homes own 9 Care Homes.

Which AgeCare Care Homes Care Homes have the highest review score?

Nayland House, Minchenden Lodge & Bullsmoor Lodge have the highest review score.