Bear Street, Nayland, Colchester CO6 4LA
"My dad is very well treated. The staff are polite, courteous and professional, and they readily meet my Dad's needs as and when required…" Read all 87 reviews
Nayland House, in Colchester, specialises in elderly and dementia care for older residents within a homely environment that respects personal freedoms and an active lifestyle. The home is fully registered with the Care Quality Commission, taking the… Read more about Nayland House
54 Blagdens Lane, Southgate, London N14 6DD
"I was concerned about how my mother would settle into a care home but the whole process was handled very professionally in a caring way and…" Read all 56 reviews
Minchenden Lodge provides a homely atmosphere with friendly and qualified care staff, to suit a range of personal needs in an expert and satisfying manner while also supporting independent and flexible lifestyles. All areas of the home are easily-accessible… Read more about Minchenden Lodge
35/49 Bullsmoor Lane, Enfield EN3 6TE
"Since arriving at Bullsmoor Lodge in the new year, my grandad has been given a whole new lease of life. Nothing is too much for the staff,…" Read all 64 reviews
Bullsmoor Lodge is a purpose-built care home, located close to Waltham Cross in Enfield, Middlesex. It forms part of the AgeCare group, an elderly care provider that aims to provide outstanding care in luxurious five star hotel standard accommodation. The… Read more about Bullsmoor Lodge
5 Tolpuddle Gardens, Muscliff, Bournemouth BH9 3RE
"Muscliff Care Home provided end-of-life care to my mum. They treated her with dignity and respect and always made sure she had everything…" Read all 50 reviews
Muscliff Nursing Home has been purpose-built to achieve a homely living environment for older people with care needs, employing qualified carers and achieving high standards with care regulators. Together with professional healthcare, Muscliff carers… Read more about Muscliff Nursing Home
377 Cockfosters Road, Hadley Wood, Barnet EN4 0JT
"The manager and her team are absolutely amazing, they go far and beyond what is expected. They are so caring and have genuine love for all…" Read all 39 reviews
Five Oaks is a purpose-built care home, situated in the affluent location of Hadley Wood which borders the London Boroughs of Barnet and Enfield. Five Oaks care home is part of the AgeCare group that aspires to provide the very best residential care… Read more about Five Oaks
182 Clay Hill, Enfield EN2 9JA
"My mother was in Woodbury Manor for just over a year when she sadly passed away in February 2025. Her arrival at the home was not as agreed…" Read all 54 reviews
Woodbury Manor is a nineteenth century building that has been converted into an elderly care home, suitable for a luxury care service in stylish surroundings. Mature gardens add to the home's scenic qualities, with comfortable lounge areas and en-suite… Read more about Woodbury Manor
Amesbury Road, Weyhill, Andover SP11 8DE
"Mum is treated with great respect and the staff are so friendly and helpful. She is staying for rehabilitation following a fall at home.…" Read all 73 reviews
The home is situated in Weyhill 4 miles from Andover, offering excellent nursing accommodation together with the following: · High-quality care from well trained experienced staff. · Tastefully decorated bedrooms mostly with en-suite shower facilities. · Well… Read more about Millway House
103 Cambridge Road, Stansted Mountfitchet CM24 8BY
"Following another fall and a visit to a local community hospital for therapy mum was admitted to the Hargrave wing in mid-September of this…" Read all 40 reviews
Hargrave House care home is a listed building situated in the Saxon village of Stansted Mountfitchet in Essex. Built originally in 1875 in the ‘Jacobean’ style of red brick and stone dressing, AgeCare acquired the property in 2001 and developed it significantly… Read more about Hargrave House
Ely Road, Waterbeach, Cambridge CB25 9NW
"My brother has spent 4 weeks in respite care. He found the staff very helpful and accommodating. He did find the food varied and not always…" Read all 31 reviews
Waterbeach Lodge is organised with a luxury care environment in mind. Carers want older people to feel relaxed and secure in warm and peaceful surroundings, while having any personal care needs looked after. An individual care plan is set up to suit… Read more about Waterbeach Lodge
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Reply from Claire Lousteau, Home Manager at Millway House
Thank you for the feedback. I am delighted that you are happy with the care Mum is receiving . I have shared this with the team Best wishes
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Reply from Sara Gallagher, Head of Care & Nursing at Millway House
Thank you so much for taking the time to post this review of the fantastic team at Millway House. I am so glad to read this - it has made my week to know that you are so happy with your parents' care!
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Reply from Rahima Mulindwa, Registered Manager at Five Oaks
Thank you so much for your kind words! We are truly grateful for your feedback. It means the world to us to know that our efforts are making a positive difference in the lives of our residents. Our team is dedicated to providing the best care possible, and it's wonderful to hear that it has made a stressful time easier for you. We will be sure to share your compliments with the team, and we're so glad that you have experienced the genuine care and love we strive to offer every day. Thank you once again for your trust in us, and we are always here to support you and your loved ones.
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Reply from Claire Lousteau, Home Manager at Millway House
Thank you for your feedback with regards to services at Millway House. We are in the process of reviewing the delivery of items to residents rooms and the labelling system we use and we hope this will resolve any future issues
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Reply from Valentine Ogundipe, Registered Manager at Woodbury Manor
Thank you for taking the time to share your experience at Woodbury Manor.We are truly sorry for your loss and send our deepest condolences to you and your family again. It means a lot to hear that our team was able to support your mother with kindness and care throughout her stay, especially during her final days.We understand how important it is to create a welcoming and homely environment, and we are grateful that you were supported and involved in your mum's care. Your words are a testament to the dedication of our staff, and we will be sure to share your feedback with them.
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Reply from Rahima Mulindwa, Registered Manager at Five Oaks
Thank you so much for your kind words! We're thrilled to hear that your stay with us was so positive, especially during your post-operation recovery. Its wonderful to know that our team made you feel comfortable and well-cared for. We're also happy that the vegan meals and in-room dining met your needs, and that you found the room warm, comfortable, and equipped to support your recovery. Your feedback means a lot to us, and well be sure to share it with the team. We hope you are continuing to feel better and wish you a smooth and speedy recovery!
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Reply from Rahima Mulindwa, Registered Manager at Five Oaks
Thank you so much for your kind words! Were thrilled to hear that your family had a positive experience during your visit. It means a lot to us that the care teams efforts made an impression, especially with so many family members coming together on short notice. We truly appreciate your recognition of their dedication, and were grateful for the opportunity to provide care in such a meaningful way.
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Mum is now settled and working on her physio with the aim to return home one she is fully mobile again. In the meantime, the staff have all been amazing looking after her and becoming friends. Five Oaks has a real family feel with visitors always welcome. The lounge is buzzing with lots of care staff around all the time.
Nothing can be 100% perfect but if you have any comments, just raise it with the management and the Five Oaks Team will sort it. Mum is happy and so are her family.
Reply from Rahima Mulindwa, Registered Manager at Five Oaks
Thank you so much for your kind words and for taking the time to share your experience. We are delighted to hear that your mother is settling in well at Five Oaks and that she is receiving the care and support she deserves. We understand how difficult the transition can be, especially after such a challenging time in the hospital, and it's wonderful to know that the Five Oaks team has made a positive impact on her recovery. Thank you again for your feedback, and we will continue to ensure that your mothers care remains our top priority.
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Reply from Rahima Mulindwa, Registered Manager at Five Oaks
Thank you so much for sharing your positive experience. It's wonderful to hear how well your mum has been cared for over the years, especially during such challenging times like the Covid era. The staff at Five Oaks clearly go above and beyond. Your feedback means a lot and reinforces just how much Five Oaks is dedicated to providing excellent care.We truly appreciate you taking the time to share this.
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Reply from Lisa Coombs, Manager at Bullsmoor Lodge
Thank you so much for your kind words. We always aim to make Bullsmoor "home from home" for our residents and families. Thank you for trusting us with your Grandads care, its a pleasure. I will share this feedback with the staff as its lovely to hear.
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Reply from Sara Gallagher, Operations Manager at Millway House
Thank you so much for taking the time to post your thoughts about Millway House. I am so happy that your mum's fears have been allayed and that she is now enjoying life in the home.
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Reply from Rahima Mulindwa, Registered Manager at Five Oaks
Thank you so much for your kind feedback. We are delighted to hear that you are happy with the care your mother receives at Five Oaks. It's wonderful to know that our staff, activities, and facilities have met your expectations. We truly appreciate your recommendation and will continue working hard to provide the best care for your mum and all our residents.
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Reply from Rahima Mulindwa, Registered Manager at Five Oaks
Thank you so much for your kind and thoughtful feedback! We're thrilled to hear that you had such a positive experience at Five Oaks. Our team works hard to provide the best service possible, and it's wonderful to know that their care and professionalism stood out to you. We also appreciate your compliments on the accommodation, food, and activities, it's great to hear you enjoyed our offerings. We always strive to go above and beyond for our guests. We look forward to welcoming you again soon!
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Reply from Dedrey Charles, Home Manager at Muscliff Nursing Home
Ensuring the best end-of-life care is at the heart of what we do at the Muscliff.
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Reply from Lisa Coombs, Manager at Bullsmoor Lodge
Thank you for your feedback, I will share this with the staff. I am pleased you are happy and satisfied with your residency here at Bullsmoor Lodge.
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Reply from Sara Gallagher, Operations Manager at Nayland House
Thank you for taking the time to post this review at what I know must be a very difficult time. I really do appreciate your comments. Please accept my condolences for your loss.
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Reply from Dedrey Charles, Home Manager at Muscliff Nursing Home
Thank you for the review at the Muscliff. The team works diligently to ensure that all our residents have meaningful days.
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Reply from Rahima Mulindwa, Registered Manager at Five Oaks
Thank you so much for your thoughtful review. We're so glad to hear that your mother had a positive experience with us during her respite stay. We're happy to know that they were able to offer reassurance and comfort when needed. We also appreciate your feedback regarding a quieter space for residents and families, and we'll certainly consider this suggestion as we continue to enhance our services. It's great to hear that your mother enjoyed the activities, and we hope to have the pleasure of welcoming you both back in the future. Thank you again for your kind words!
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