Colville Care Ltd in Isle of Wight | 2 Care Homes

Review of
Woodside Hall
from Jill L (Daughter-in-law of Resident) published on 10 March 2025

Submitted via Postal Card • Report

Overall Experience

The care received here is second to none!
Nothing is too much trouble and the kindness shown to Mum and all of us as a family has been wonderful. All the staff here are very professional and dedicated. We cannot thank them enough.

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Review of
Kite Hill Care Home
from Wendy H (Daughter of Resident) published on 10 March 2025

Submitted via Website • Report

Overall Experience

When my twin Sister and I chose The Kite care home for our 103yrs Dad, we won the lottery. Although he was only there for a very short time before he sadly passed away, he was REALLY cared for by all the staff.The best care we could have hoped for, with amazing dignity and compassion. They also cared

for us. Cups of tea, and a hug when needed. Thank you from the bottom of our hearts to each and every one of you. I wish I could name you, but you all know who you are.

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Review of
Kite Hill Care Home
from Mavis B (Wife of Resident) published on 10 March 2025

Submitted via Postal Card • Report

Overall Experience

I am really pleased with all the care my husband is receiving at Kitehill Care Home, it has taken a few months for hire to settle in, but with the kindness of all your carers and in the lounge where he joins in with all the activities provided. When I visit it is a pleasure to interact with all your

carers and other staff they are all so pleasant.

Reply from Christine Chessell, Administrator at Kite Hill Care Home

Thank you for your kind words, we are glad to hear that both you and your husband can feel the benefits of our teams hard work. I will ensure that your message is passed on to all the staff.

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Review of
Woodside Hall
from C W (Son-in-law of Resident) published on 30 January 2025

Submitted via Postal Card • Report

Overall Experience

My father-in-law is very happy at Woodside Hall with his care and his room. The staff are very kind and friendly.

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Review of
Kite Hill Care Home
from P W (Widow Widower) published on 28 January 2025

Submitted via Postal Card • Report

Overall Experience

I found the care home very friendly, cheerful, and always on hand to help me in any way possible with a high standard of professionalism, especially from the senior staff. The day-to-day running of the home was always exciting with joy and happiness, and all the residents and staff I was able to meet

during my visit, without exception, were happy and cheerful.

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Review of
Woodside Hall
from Lorraine H (Sister of Resident) published on 28 January 2025

Submitted via Website • Report

Overall Experience

I have found the staff exemplary. They are warm and caring and I have peace of mind that my sister is well taken care of. Any time I have questions or requests they are actioned to my full satisfaction. Communication works well and I am kept informed of anything relevant to her care and personal needs.

The locality is lovely and my sister's room is pleasantly decorated and has a peaceful green and water view. I can't recommend Woodside more, whenever I visit I am welcomed and I can see first-hand the excellent care she gets.

Reply from Mary McLean, Director at Woodside Hall

Thank you for taking the time to review Woodside Hall, your feedback is much appreciated. We are pleased that we are meeting your expectations. It is a privilege to care for your sister.

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Review of
Kite Hill Care Home
from Susan C (Daughter of Resident) published on 27 January 2025

Submitted via Website • Report

Overall Experience

Mum was in Kite Hill for 3 and a half years.
She had a very pleasant room with a sunny view over the decking area. She loved the food which was nicely cooked.
She initially found it hard to mix but the activities and entertainment brought her out of her shell. The activity staff are so enthusiastic.

The care staff, although very busy, were generally kind and thoughtful.
The care home definitely gave her the nearest to her own home possible.
We would definitely recommend it.

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Review of
Kite Hill Care Home
from L W (Daughter of Resident) published on 27 January 2025

Submitted via Postal Card • Report

Overall Experience

A well-maintained, clean, friendly home. Nothing is too much trouble. The staff are all fantastic, always caring for Mum with dignity and gentleness. The staff always available to talk to and solve any enquiries quickly. Would recommend Kite Hill to everyone.

Reply from Mary McLean, Director at Kite Hill Care Home

Thank you for taking the time to review Kite Hill, we appreciate your kind comments and are pleased that we are meeting your expectations.

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Review of
Kite Hill Care Home
from Sharon S (Daughter of Resident) published on 23 January 2025

Submitted via Website • Report

Overall Experience

My mum became a permanent resident at Kite Hill on 1st October 2024. She settled in so quickly, better than we ever imagined, because she was immediately made to feel at home there. This is due to how wonderful all the staff are, so caring and welcoming. The manager has been there for over 15 years,

along with some of the other staff, this shows what a good home it is, consistency of staff is so important. They are like one big family. Another lady who is the activities coordinator and she is a bundle of joy! So enthusiastic and brilliant with the residents. My mum doesn't go out of her room at the moment, but the activities coordinator makes sure she sees her every day and gives her activities to do in her room. The food is amazing too, fabulous chefs! Everything is fresh and cooked from scratch. Mum says she's never had a bad meal, she really enjoys the food. The home is always spotlessly clean too. I cannot recommend it enough and neither can my dear mum.

Reply from Mary McLean, Director at Kite Hill Care Home

Thank you for your kind words, it is a pleasure to care for your mum. Kite Hill really is a team effort and it is lovely to be able to pass on your review to everyone.

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Review of
Kite Hill Care Home
from Karen H (Daughter of Resident) published on 23 January 2025

Submitted via Website • Report

Overall Experience

My mum moved into Kite Hill in March 2024, I'd been caring for her on my own and we just couldn't manage by ourselves anymore. From the moment I knocked on their door, they couldn't have been kinder to me and my mum. The staff are absolute angels, they really do care for the residents and it shows.
My

mum has a lovely room and her own toilet, I bought her in lots of little things that make her room more homely and familiar.
The food is all home-cooked and fresh, my mum enjoys it.
I visit most days and spend a lot of time there, the level of patience and understanding they show every single day is amazing, not only to my mum but also to me, if I'm upset or struggling they're always really kind.
Everyone from the lovely lady at reception, all the carers, the maintenance man, the cleaners, and the chefs all go above and beyond. Me and my mum are very grateful to each and every one, we love them all. Thank you Kite Hill.

Reply from Mary McLean, Director at Kite Hill Care Home

Thank you for taking the time to complete this review, we do appreciate it. We are delighted that Mum has settled in and is enjoying life at Kite Hill. I will be sure to pass on your kind words to the splendid team.

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Review of
Woodside Hall
from P M (Daughter of Resident) published on 10 January 2025

Submitted via Postal Card • Report

Overall Experience

My late mother was in Woodside Hall for just one week, receiving palliative care. The nursing home was a really lovely place for my mother to spend her last week. The staff were excellent and provided the highest standards of care. Visitors were made to feel very welcome. I felt I was treated compassionately

at a very difficult time.

Reply from Mary McLean, Director at Woodside Hall

Thank you for your review, we really appreciate that you have taken the time to review our service at this difficult time.

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Review of
Woodside Hall
from Kevin B (Son of Resident) published on 2 January 2025

Submitted via Website • Report

Overall Experience

Woodside Hall Welcomed our father in October 2024 and for the final few months of his life he was treated with dignity and respect from all staff members who had contact with him, the care he received was outstanding and we were always greeted with a smile and made to feel welcome and nothing was to

much trouble listening and answering any questions we had, the food was excellent and when we asked him he always said yes I like the puddings, my dad was happy at woodside hall and we are so pleased we chose woodside hall to care for him in his final days.

Reply from Mary McLean, Director at Woodside Hall

Thank you for taking the time to complete this review. It was a privilege to care for your father in his last weeks of life, we are very pleased that our service met your expectations. Your positive feedback means a lot to our staff, we will be sure to pass on your feedback to them.

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Review of
Woodside Hall
from P S (Son of Resident) published on 10 September 2024

Submitted via Website • Report

Overall Experience

The staff were welcoming and caring at Woodside Hall. Took a real interest in my father's history and family visitors.
The environment was clean and comfortable and safe.
When my father died which was expected the staff were amazing.

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Review of
Woodside Hall
from H R (Daughter of Resident) published on 5 September 2024

Submitted via Website • Report

Overall Experience

Our father was welcomed to Woodside Hall in November 2023.
During his time at Woodside, we could not have been more impressed with the care and support he received.
Everyone was so friendly and professional, maintaining his dignity at all times. He was always asked his opinions and was treated like

a person, not just an old man.
Staff took time to talk with him, listening to his stories and talking about his favourite subjects.
The meals were home cooked and he always had choices, including cooked breakfasts.
His room was spotless clean, as were the communal areas.
We were always informed of any change in his condition and the staff were often his voice when dealing with outside medical professionals. He was made to feel safe and secure and we couldn't have asked for any more.
Our Dad was happy at Woodside Hall and all the staff helped to keep a smile on his face. Their kindness made a difference.

Reply from Mary McLean, Director at Woodside Hall

Thank you for your positive review, I am glad that we met your expectations. We will ensure that our staff will be made aware of your kind words, it really does mean a lot to them.

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Review of
Woodside Hall
from S B (Daughter of Resident) published on 5 September 2024

Submitted via Postal Card • Report

Overall Experience

I couldn't ask for a more caring and professional environment for my mother. The staff are outstanding and show such kindness, they are all jolly and fun creating a wonderful home for my mother who loves it there. I have not seen my mother so calm, so relaxed and happy for many years. Her previous years

home alone were stressful and she was agitated and anxious, now she is happy and relaxed. Thank you to all the staff.

Reply from Mary McLean, Director at Woodside Hall

Thank you for taking the trouble to write a review of Woodside, it's great to hear how happy your mother is. I will ensure that all staff are made aware of your feedback, it means a lot to them for their hard work to be recognised.

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Review of
Woodside Hall
from Karen G (Daughter of Resident) published on 2 July 2024

Submitted via Postal Card • Report

Overall Experience

My father came to Woodside last September. He has been treated with kindness and compassion. His care is first class. All the staff are professional and treat him with respect and dignity. They communicate with him and us as a family. My father who is now 90 is thriving at Woodside. His needs are met

consistently and I can only thank everyone at the home for their care of him.

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Review of
Woodside Hall
from Frances T (Wife of Resident) published on 25 June 2024

Submitted via Postal Card • Report

Overall Experience

Over nine months ago my husband was placed in Woodside Hall Nursing Home at Wootton on the Isle of Wight. At first he was unhappy at not being allowed home, however, thanks to the care, nursing and other services provided for him, he is now happier and in good spirits. Families are made welcome by all

staff and they help us to keep our relationships in good shape. On the 8th of June, we had a party for my husband's 90th birthday and many guests attended.

Reply from Alistair Colville, Director at Woodside Hall

Thank you for taking the time to review the care at Woodside. I will pass your review to the team, who will be very pleased.

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Review of
Kite Hill Care Home
from G O (Daughter of Resident) published on 21 March 2024

Submitted via Website • Report

Overall Experience

The care my mum received at Kite Hill was amazing, so kind caring and supportive.
My mum spent 2 years at the home, it helped in providing the support she needed.
Also their kindness towards me as her daughter, nothing was too much trouble, they would always listen to any concerns.
A wonderful

team of carers.
Thank you to you all.

Reply from Mary McLean, Director at Kite Hill Care Home

Thank you for taking the time to submit your review, I have shared it with the team who are delighted to receive such positive feedback, it really does mean a lot to them. It was a pleasure and a privilege to care for your mum.

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Review of
Woodside Hall
from A B (Daughter of Resident) published on 27 February 2024

Submitted via Postal Card • Report

Overall Experience

My mother has been in Woodside Hall for six and a half years now with advanced dementia, but not in her early days there. She was a very unlikely candidate for a home as she was fiercely independent, always this was respected by all in the home and she was treated with respect and dignity.
Special

mention for the activities organiser who has got her involved in so many great sessions and is just amazing with them all.

Reply from Alistair Colville, Director at Woodside Hall

Thank you for taking the time to review the care provided at Woodside. I will pass on your kind words to all the staff and the activities coordinator.

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Review of
Woodside Hall
from R T (Son of Resident) published on 9 January 2024

Submitted via Postal Card • Report

Overall Experience

Overall, our experience has been good. Dad is settled in now at Woodside Hall. He is forging relationships with staff and has benefited from the kindness and care shown by all.
As a family, we have built good, productive relationships with the nursing and care staff, for which we are very grateful.

Dad's needs are at the centre of the care.

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Care Homes Owned by Colville Care Ltd in Isle of Wight

Colville Care Ltd Locations in Isle of Wight (2)

Colville Care Ltd Reviews in Isle of Wight (59)

Woodside Hall

Kite Hill Care Home

Kite Hill Care Home

Woodside Hall

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Woodside Hall

Kite Hill Care Home

Kite Hill Care Home

Kite Hill Care Home

Kite Hill Care Home

Woodside Hall

Woodside Hall

Woodside Hall

Woodside Hall

Woodside Hall

Woodside Hall

Woodside Hall

Kite Hill Care Home

Woodside Hall

Woodside Hall

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