Care Homes Owned by Island Healthcare Ltd
Island Healthcare Ltd Locations (6)
Havenstreet, Ryde PO33 4DR
"Brilliant care home, wonderful staff who care for the residents and families of the residents, very supportive, listen to any concerns and…" Read all 9 reviews
Hazel Lodge, located on the serene Isle of Wight, is a 21-bed care home dedicated to providing the highest quality of nursing care. The home is proud to be rated 'Good' by the CQC (April 2022), reflecting its commitment to exceptional care standards. The… Read more about Hazel Lodge
- Care Provided
- Nursing
- Older Person Care
- Dementia
- Short Term/Respite
- Physical Disability
- Palliative Care
- Sensory Impairment
- 21 Rooms from £1,300 / week
4 Highfield Road, Shanklin PO37 6PP
"The staff are patient with Mum, and ensure both she and all residents have what they need. They are proactive, and have a 'Special' way…" Read all 7 reviews
Highfield House care home in the Isle of Wight cares for people with a variety of different needs. Staff are trained to meet the individual needs and wishes of each resident. Residents stay active and connected to their community. They can participate… Read more about Highfield House
- Care Provided
- Residential
- Older Person Care
- Dementia
- Short Term/Respite
- Physical Disability
- Palliative Care
- Detention under Mental Health Act
- Younger Adults
- Sensory Impairment
- 20 Rooms from £1,300 / week
Ward Road, Totland Bay PO39 0BD
"The staff, managment team and entertainment lady are truly wonderful people as the residents are themselves. Really pleased we have been…" Read all 8 reviews
Westview House is situated in Totland on the west side of the Isle of Wight. Westview is very fortunate to have wonderful views over the sea, and residents are able to enjoy walks along the sea front. Westview offers outings and activities within… Read more about Westview House
- Care Provided
- Residential
- Older Person Care
- Dementia
- Short Term/Respite
- Physical Disability
- Palliative Care
- Mental Health
- Younger Adults
- Sensory Impairment
- 38 Rooms from £1,300 / week
34 Victoria Avenue, Shanklin PO37 6LS
"I have nothing but praise for the care my husband is receiving at Tile House. The staff are so kind and he could not be looked after better…" Read all 6 reviews
Tile House, situated on the Isle of Wight, is a warm and friendly care home committed to providing individualised care and support to every resident. At Tile House, each resident is treated as an individual, with care plans tailored to their unique… Read more about Tile House
- Care Provided
- Residential
- Older Person Care
- Dementia
- Physical Disability
- Palliative Care
- Younger Adults
- Sensory Impairment
- 19 Rooms from £1,300 / week
Brighstone, Newport PO30 4DZ
"The care and kindness my husband receives at Brighstone Grange has been exceptional. The food is excellent and nothing is too much bother…" Read all 7 reviews
Brighstone Grange Care Home, situated in a stunning rural location just outside of Brighstone Village, Newport, is a 21-bed residential care home. The home boasts breath taking sea views and sunsets over the West Wight coastline, offering residents a… Read more about Brighstone Grange
- Care Provided
- Residential
- Older Person Care
- Dementia
- Short Term/Respite
- Physical Disability
- Detention under Mental Health Act
- Sensory Impairment
- 23 Rooms from £1,300 / week
Main Road, Havenstreet, Ryde PO33 4DR
"My mother moved into Northbrooke House at the beginning of June. All the staff have been wonderful in welcoming her and helping her to…" Read all 8 reviews
Northbrooke House beautifully blends historical charm with modern decor, with each room thoughtfully designed to create a warm and welcoming atmosphere. The chefs at Northbrooke House prepare delicious, nutritious meals with care, always taking dietary… Read more about Northbrooke House
- Care Provided
- Residential
- Older Person Care
- Learning Disability
- Dementia
- Short Term/Respite
- Physical Disability
- Palliative Care
- Mental Health
- Younger Adults
- Sensory Impairment
- 46 Rooms from £1,300 / week
Island Healthcare Ltd Reviews (45)
Westview House
from Peter J (Husband of Resident) published on 9 January 2025Submitted via Website • Report
Overall Experience
5.0 out of 5
Reply from Ian Bennett, Managing Director at Westview House
Thank you so much for your kind review, activities is something we've been working on at the home and I'm delighted that your wife is having a positive experience with us.
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Tile House
from Jennifer L (Wife of Resident) published on 19 November 2024Submitted via Website • Report
Overall Experience
5.0 out of 5
Reply from Ian Bennett, Managing Director at Tile House
Thank you so much for your kind words, if there's anything we can do please let us know.
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Northbrooke House
from S B (Wife of Resident) published on 7 October 2024Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
In May and June, I visited my husband and asked to meet the 1 on 1 person, I was told that she was not in that day. Another time I was with a friend and he was sitting alone with all the other residents and not one person was around him or near him. This happened a few more times and I was wondering what I was paying for? Especially when the 1 on 1 was not in the day when I asked to meet the person. How many days did this happen? My husband has been self-funding for almost 3 years and now he is on Social Funding and I am paying half the fee.
Reply from Ian Bennett, Managing Director at Northbrooke House
Thank you for your feedback. We discussed the need for one-to-one support for your husband to ensure his and other residents' safety. We regret that the form was not received and acknowledge the concerns about billing. When we were informed a one-to-one might not have been present, an investigation was initiated, but the manager's departure meant it was unfortunately not concluded. It's possible that the staff member stepped away during your visit to allow privacy, which is standard practice when the family is present, however, I cannot confirm whether this was the case in this instance and apologise. When made aware, we provided a refund for the time noted without one-to-one care, and once safe, we replaced the one-to-one with an extra staff member at no extra cost. We are committed to ensuring quality care and appreciate your understanding. Please reach out if you have further concerns. Ian Bennett | Managing Director
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Hazel Lodge
from C T (Sister of Resident) published on 28 August 2024Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
Reply from Karen Oliver, Registered Nurse Manager at Hazel Lodge
Thank you so much for your very kind review. It has been such a pleasure getting to know your brother over the months he has been with us. We will continue to provide the highest level of care for him maintaining his comfort meeting any needs he has. It is an honour to care for him. Kind regards.
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Hazel Lodge
from Victoria C (Daughter of Resident) published on 23 August 2024Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
Reply from Karen Oliver, Registered Nurse Manager at Hazel Lodge
Thank you so much for the wonderful review. At Hazel Lodge we work closely as a team which promotes the best care for our clients. It is a pleasure to have your loved one living at the home. It's enjoyable to spend time and really get to know your loved one. Heart felt thanks from all of the team at the home, it is so appreciated.
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Hazel Lodge
from M F (Daughter of Resident) published on 20 August 2024Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
Reply from Karen Oliver, Registered Nurse Manager at Hazel Lodge
Thank you so much for your review. It is such an honour and privilege to care for your daughter and know that we can provide all the care and support she needs. It is a real pleasure.
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Highfield House
from Deborah S (Daughter of Resident) published on 19 August 2024Submitted via Website • Report
Overall Experience
5.0 out of 5
All your staff are outstanding, and as I have stayed overnight to be with my mother, I have to give a special shout-out to the night staff! I am in awe of their professionalism and care throughout the night. I feel that she is checked on, and well looked after. They work so hard all night long, ensuring everyone is okay, as well as other duties that need to be done. They smile and are so caring at all hours throughout the night, nothing is a problem, they are simply amazing!
Thank you.
Reply from Ian Bennett, Managing Director at Highfield House
Thank you so much for your wonderful feedback. We're thrilled to hear how our staff have made such a positive difference for your mum, providing care, respect, and a sense of family. Your kind words, especially about our night staff, mean the world to us. We'll make sure to share your praise with the team - it will truly brighten their day. Thank you for trusting us with her care!
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Hazel Lodge
from Mary B (Wife of Resident) published on 14 August 2024Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
Reply from Karen Oliver, Registered Nurse Manager at Hazel Lodge
Thank you so much for your review. It is an absolute pleasure to look after your husband, he is a truly wonderful resident.
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Hazel Lodge
from I D (Son of Resident) published on 29 July 2024Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
Reply from Karen Oliver, Registered Nurse Manager at Hazel Lodge
Thank you for reviewing Hazel Lodge. We are honoured to care for your mum she is a wonderful lady. It is a privilege to care for her Kind regards Karen Oliver Registered Nurse Manager
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Northbrooke House
from Angus B (Son of Resident) published on 25 July 2024Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
Reply from Debbie Thunder, Registered Manager at Northbrooke House
Thank you so much for taking the time to write this review. I am pleased that Dad has settled so well.
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Northbrooke House
from Glynis H (Daughter of Resident) published on 17 July 2024Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
Reply from Debbie Thunder, Registered Manager at Northbrooke House
Thank you so much for your lovely review. I am glad that Mum has settled in so well in such a short period of time. I will pass on your kind comments to the team.
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Hazel Lodge
from S R (Niece of Resident) published on 16 July 2024Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
The staff are all kind and caring with attention
Reply from Ian Bennett, Managing Director at Hazel Lodge
Thank you for your heartfelt review. We are delighted to hear that your aunty is receiving excellent care at Hazel Lodge. Our compassionate and dedicated staff strive to create a warm, respectful and stimulating environment for all residents. It's wonderful to know that the beautiful gardens and special touches like the saxophone performance made her day memorable. Your feedback is greatly appreciated.
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Northbrooke House
from J G (Friend of Resident) published on 16 July 2024Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
Reply from Debbie Thunder, Registered Manager at Northbrooke House
Thank you so much for your review of Northbrooke House and the care provided for your friend. As you are aware we encourage and support our residents to participate in general and one-to-one activities but if they choose not to engage we have to respect their choices. I will make sure that staff are directed to see your lovely comments. Again thank you for taking the time to submit this review.
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Northbrooke House
from Libby P (Daughter-in-law of Resident) published on 9 July 2024Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
Reply from Debbie Thunder, Registered Manager at Northbrooke House
Thank you so much for your lovely review. I know that the experience you have shared will help other families who are struggling to make those hard decisions. I will make sure that staff are directed to your kind comments.
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Brighstone Grange
from Julia G (Wife of Resident) published on 4 July 2024Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
The food is excellent and nothing is too much bother for the staff who do everything in their power to ensure the residents are all happy and comfortable.
Brighstone Grange is a warm, comfortable, clean, positive
Reply from Ian Bennett, Managing Director at Brighstone Grange
Thank you for your kind review and for awarding us 5 stars! We're delighted to hear that your husband feels so well cared for and comfortable at Brighstone Grange. Your praise for our staff, food, and environment truly means a lot to us. We'll continue to strive for excellence to ensure all residents and their families feel supported and happy. Thank you!
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Brighstone Grange
from E D (Daughter of Resident) published on 2 July 2024Submitted via Website • Report
Overall Experience
5.0 out of 5
Safety and safeguarding are taken very seriously by the staff, we have no worries about her being kept safe.
My mum is treated with respect and dignity at all times.
The staff take time to listen to my mum and know her likes and dislikes
The housekeeping team is dedicated and committed to providing a healthy environment.
My mum's care is highly personalised.
Communication is good with an effective management team leading a strong team of staff. It should be acknowledged that reference to staff in this review includes night staff.
When we visit we are always greeted with a smile and offered refreshments. Thank you.
This is a real gem of a care home with well-trained, caring, and organised staff.
Reply from Ian Bennett, Managing Director at Brighstone Grange
Thank you for your thoughtful review! We're so pleased to hear how happy your mum is and that her care feels personalised and safe. It's wonderful to know that our staff's attentiveness, communication and dedication have made a positive impact. Your kind words will be shared with the entire team, including the night staff and housekeeping. Thank you for recognising their efforts!
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Westview House
from Adrian M (Partner of Resident) published on 1 July 2024Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
Reply from Ian Bennett, Managing Director at Westview House
Thank you for your lovely review. It's heartening to hear that your partner feels settled, content, and well cared for by our team. Your kind words about the respect and love shown by our staff mean so much to us. Thank you for your continued trust over the past three years!
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Westview House
from Anthony K (Husband of Resident) published on 28 June 2024Submitted via Website • Report
Overall Experience
5.0 out of 5
Westview
Reply from Ian Bennett, Managing Director at Westview House
Thank you for your glowing review. We're delighted to hear that you see Westview as a beacon of care and that our team's compassion and attentiveness are making such a difference for your wife. Your kind words inspire us to continue providing exceptional care. Thank you!
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Highfield House
from Jacqueline G (Daughter of Resident) published on 26 June 2024Submitted via Website • Report
Overall Experience
5.0 out of 5
Reply from Ian Bennett, Managing Director at Highfield House
Thank you for your lovely feedback. It's wonderful to hear that your mum is happy and settled at Highfield and that the team's support has made such a difference during a difficult decision. We're so pleased the garden and personal touches help her feel at home. Thank you for your kind words!
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Westview House
from R H (Granddaughter of Resident) published on 25 June 2024Submitted via Website • Report
Overall Experience
4.0 out of 5
Reply from Ian Bennett, Managing Director at Westview House
Thank you for your feedback. We're delighted to hear that you had a positive experience overall and value your remarks regarding our activities and international care staff. To address the concern about activities, we are in the process of hiring an Activities Coordinator to enhance our programme, ensuring a wider range of engaging and varied activities for our residents. Regarding our overseas care staff, each team member is selected for their professionalism and compassion. We believe their diverse backgrounds enrich our community and contribute to the high standard of care we provide. We are confident that their English language skills will improve over time. We are committed to continuous improvement and appreciate your input in helping us achieve this. Thank you once again for your review.
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Awards / Recognitions (0)
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Frequently Asked Questions about Island Healthcare Ltd
How many Care Homes does Island Healthcare Ltd own?
Island Healthcare Ltd own 6 Care Homes.Which Island Healthcare Ltd Care Homes have the highest review score?
Hazel Lodge, Highfield House & Westview House have the highest review score.Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Island Healthcare Ltd to verify any information. View our terms and conditions. Island Healthcare Ltd has an Enhanced Service – more info.