Station Road, Crowhurst, Battle TN33 9DB
"Mum came here in 2023. She has been very settled; she has her favourites when it comes to staff. Mum is very well cared for, and I am kept…" Read all 29 reviews
Close to the historic town of Battle, Edendale Lodge is situated within an oasis of calm surrounded by trees, it's a country retreat with unrivalled views of the local country side. The home is registered to care for 35 older persons who may or may not… Read more about Edendale Lodge Care Home
Madeira Road, Littlestone-on-Sea, New Romney TN28 8QT
"I am very pleased that I found my sister Madeira Lodge. She is always smiling and very happy. The staff are wonderful with her. They are…" Read all 39 reviews
Madeira Lodge is a specialist 48-bed care environment in New Romney, Kent, specialising in care for those with dementia and its related conditions. The two-storey building has rooms that are decorated to a high standard and offers a sensory garden. Potential… Read more about Madeira Lodge Care Home
Cobham Terrace, Bean Road, Greenhithe DA9 9JB
"My dad came into Haslington Lodge Care Home in July for end of life care. He was given approx 6 weeks due to his COPD deteriorating. We are…" Read all 40 reviews
Haslington Residential Home is a 46-bed care home, highly suited to a versatile range of care provision, taking on both short and long-term needs, ideal for older people and also for adults diagnosed with dementia. Regular training helps carers to… Read more about Haslington Lodge Care Home
Wombwell Gardens, Northfleet, Gravesend DA11 8BL
"My husband spent the last two months of his life in the care of the staff of Wombwell Hall. During that time he was treated with respect…" Read all 103 reviews
Positioned at Wombwell Gardens in the town of Northfleet Wombwell Hall is a 120-bed care home offering specialist residential nursing care and palliative care for those living with dementia, Alzheimer’s, Parkinson’s, confusion, and other similar conditions. The… Read more about Wombwell Hall Care Home
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Reply from Andrea Vinten, Head of Communications at Edendale Lodge Care Home
Thank you so much for taking the time to leave such a wonderful five-star review for Edendale Lodge. Our team at the home are very fond of your wonderful Mum, she is a very special lady and we are so happy that she is settled, happy and content since coming to stay with us. With warmest regards & best wishes from the Belmont Healthcare Team
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Reply from Andrea Vinten, Head of Communications at Wombwell Hall Care Home
Thank you so much for your kind and heartfelt words, and for your much-appreciated five-star review. We are so glad that you also felt included, we aim to achieve exactly this as we actively encourage family members to join in with any activities they feel comfortable doing so. We will ensure that we pass on your kind words to our care and activities team members - we know they will appreciate them so much. With warmest regards, the Belmont Healthcare Team
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Reply from Andrea Vinten, Head of Communications at Wombwell Hall Care Home
Thank you so much for your kind words, and for your much-appreciated five-star review - we will ensure that we pass these on to the care and activities team members - we know they will appreciate them so much. With warmest regards, the Belmont Healthcare Team
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Reply from Andrea Vinten, Head of Communications at Wombwell Hall Care Home
Thank you so much for taking the time to share your kind, supportive and thoughtful words with us, this means so much to our General Manager and her wonderful Care Team at Wombwell Hall, we'll share your review with them as we know they will be delighted to see them. We too believe the team's tireless dedication makes a difference every single day. It is kind words like yours that strive us to continue making amazing experiences happen for those residents who live with us. Again, thank you so much, on behalf of the Belmont Healthcare Team
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Reply from Andrea Vinten, Head of Communications at Edendale Lodge Care Home
Thank you for taking the time to submit your very kind review about our wonderful Edendale Lodge Care Home. We are so happy that your father has enjoyed and feels comfortable during his respite care within the home. We're also delighted that this means that you are able to take your much deserved break and know that he's in very safe hands with us. We'll share your kind words with our Care Team, they always love to read such thoughtful reviews, and we look forward to seeing your father again soon as we love having him with us too! With warmest regards, from the Belmont Healthcare Team
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Reply from Andrea Vinten, Head of Communications at Wombwell Hall Care Home
What a wonderful review to receive, we're truly humbled. Thank you so much for taking the time to share your wonderful thoughts and words with us about the care and attention received for your Mother. Your precious words mean the world to us, and we'll be sharing them with our brilliant Care Team at Wombwell Hall so that they can see them too. Thank you again so much for your invaluable support, with warmest regards from the Belmont Healthcare Team.
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Reply from Andrea Vinten, Head of Communications at Haslington Lodge Care Home
What wonderful, kind and supportive words you have left us in your review. Thank you so much, we'll be sure to pass these onto our Care Team at Haslington Lodge, we know they will be delighted to receive them. We are delighted to know that you and especially your Dad is happy and content in our care, this means so much to us all. With warmest regards from the Belmont Healthcare Team
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Reply from Andrea Vinten, Head of Communications at Wombwell Hall Care Home
Thank you for sharing your feedback. We take resident wellbeing very seriously and hope that now our Unit Manager has visited you and your family to allay any concerns you may have had that you are now happy and settled. Please know that your comfort and care are our priority and that should you have any concerns, please of course ask to speak with your Unit Manager or a member of our wonderful care team in the first instance. With warmest wishes, from Belmont Healthcare
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Reply from Andrea Vinten, Head of Communications at Haslington Lodge Care Home
Thank you so much for your kind words about the care provided for your husband at Haslington Lodge. We are so happy that your feedback mentioned that the care team are kind, loving and respectful as we believe they are too - we will ensure that this detail is passed on to the whole team at the home, we know they will be delighted to read your comments. With warmest wishes from the Belmont Healthcare Team
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Reply from Andrea Vinten, Head of Communications at Wombwell Hall Care Home
Thank you so much to you and your family for taking the time to leave such kinds words and such a glowing five star review for the home and our care team about your Dad's stay with us at Pickwick House. We are delighted that he was so happy during his stay - we'll pass on your feedback to the team, whom we know will be delighted to receive it, your words go a long way and are so special. With warmest regards, Belmont Healthcare Services.
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Reply from Andrea Vinten, Head of Communications at Haslington Lodge Care Home
We are so sorry to hear of your dear friend's passing, please accept our sincerest condolences. We are so glad that you felt he was comfortable, at peace and was part of the caring and loving environment that is our wonderful and supportive Haslington Lodge. Thank you for your very kind and thoughtful words and for taking the time to share those with us - we will pass on your feedback to the care team and manager at the home, we know they will be delighted to receive them. Thank you again, with warmest regards from us all at Belmont Healthcare.
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Reply from Andrea Vinten, Head of Communications at Wombwell Hall Care Home
Good morning, thank you so much for taking the time to leave such a wonderful and heartfelt review for the home and our care team following your stay at Wombwell Hall. We'll be sure to pass on your feedback to the team, whom we know will be delighted to receive it. We hope we can help you again in the future should you require our support and services again. With warmest regards, Belmont Healthcare Services.
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Reply from Andrea Vinten, Head of Communications at Madeira Lodge Care Home
Hello and thank you for taking the time to share your very kind and positive words about our wonderful Madeira Lodge Care Home. We are very glad that your sister is always smiling and very happy, we'll ensure your review is passed on to our care team, whom we know will be delighted to read it, again thank you so much.
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Reply from Andrea Vinten, Head of Communications at Madeira Lodge Care Home
This is such a wonderful review! Thank you so much for taking the time to leave us such kind, thoughtful and positive words - they mean so much to us and indeed our Care Team at the home, we'll make sure we share your review with them. It's a pleasure to have your Mum with us and we are delighted that the activities and wonderful interactions at the home are recognised in such a wonderful way by yourselves. With warmest regards, from Belmont Healthcare.
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Reply from Lisa Cox, Administrator and Customer Relations Support at Wombwell Hall Care Home
Wow! This is lovely to read and has made our day! Thank you for taking the time to share your kind feedback and recommending us. It is always so nice to hear words like 'well looked after', 'safe' and 'at ease'. We can't wait to share this one with our team. It was a pleasure to have your Father stay with us and we look forward to welcoming you back again soon. Kind Regards, Belmont Healthcare.
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Reply from Lisa Cox, Administrator and Customer Relations Support at Wombwell Hall Care Home
Thank you so much for your kind words and for sharing this with us and the community. Our aim is to provide the best quality care and comfort, we are so proud of our team, for enriching the lives of our residents. It was our pleasure to care for your dear mother in her final stages and we'd like to pass on our sincere condolences. Take Care, from all at Belmont Healthcare.
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Reply from Lisa Cox, Administrator and Customer Relations Support at Edendale Lodge Care Home
Thank you for sharing this wonderful review with us and the community. We value your feedback, we care about your experience and views. We're all so pleased to hear the service is always Excellent, we're very proud of Team Edendale and we can't wait to share this with the team! Kind Regards, Belmont Healthcare.
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Reply from Lisa Cox, Administrator and Customer Relations Support at Wombwell Hall Care Home
This has made our day! Thank you so much for your kind words. We pride ourselves on the care and support we provide to those in our services. We can't wait to share this with our team. We'd like to take this opportunity to send our sincere condolences, your Nan was a very special lady and was a pleasure to care for her. Kind Regards, Belmont Healthcare Team.
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Reply from Lisa Cox, Administrator and Customer Relations Support at Wombwell Hall Care Home
Thank you for your feedback. It was lovely speaking with you and listening. We have taken your thoughts into account and we'll endeavour to meet your Uncle's needs. It was nice to hear that the staff are lovely and things have improved regarding your Uncle's daily shave. I can confirm we have Registered General Nurses onsite and competent trained Healthcare Assistants. I shall discuss this with our team and get back to you. Kind Regards, Belmont Healthcare.
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Reply from Andrea Vinten, Head of Communications at Wombwell Hall Care Home
Thank you so very much for taking the time to share your kind words about our care team, the food and your uncle's room. We are in the middle of a refurbishment at the home at the moment and would hope that once completed, this would alleviate any areas you mention as being a little tired. We are very excited to be sharing very soon, how the new rooms will benefit residents and aid care teams in carrying out their very important roles in looking after loved ones. With warmest regards, from the Belmont Healthcare team.
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Recipient:
Belmont Healthcare
Date: Friday 01 Oct 2021 More details
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