21/23 Chambres Road, Southport PR8 6JG
"Finding Woodlands Manor and being able to have my husband stay there has been the best experience for his respite care. I would recommend…" Read all 72 reviews
Woodlands is a home in the true sense of the word; warm, comfortable and welcoming. Professionals pride themselves on the quality of the care and surroundings they provide and on attention to details – it’s the little things that matter. In reflection… Read more about Woodlands Manor EMI Care Home
10/12 Elson Road, Formby, Liverpool L37 2EG
"Mum was sent to Ash Croft House from Aintree Hospital. The care Mum received was phenomenal. Nothing was too much trouble. Everybody was…" Read all 35 reviews
Ash Croft is a home in the true sense of the word; warm, comfortable and welcoming. Situated in the heart of Formby the home is tastefully decorated, boasting many original features to help keep the period theme of the property. The bedrooms are a reflection… Read more about Ash Croft House
1-7 Pilkington Road, Southport PR8 6PD
"Cedar Grange is a lovely home with lovely staff who are always helpful and supportive, overall very pleased with the way the home cares for…" Read all 56 reviews
Cedar Grange pride themselves on the attention to detail – it’s the little things that matter. They have created a home that is interesting, surprising, stimulating and above all homely. Cedar Grange has many original features you would expect from… Read more about Cedar Grange
Winscombe Hill, Winscombe BS25 1DH
"My sister & I are extremely happy with the care my stepmother is receiving. We are relaxed in the knowledge that she is well looked a…" Read all 56 reviews
Winscombe Hall is a stunning Victorian Country Mansion House, nestling in the Mendip Hills amid an area of outstanding beauty, close to the Somerset levels and Cheddar. The Grade II listed building was built for the Reverend John Yatman and his family… Read more about Winscombe Hall
Submitted via Postal Card • Report
Reply from Louise Livesey, Group Support Manager at Winscombe Hall
Thank you for taking the time to review your experience at our Winscombe Hall Care Centre, we really appreciate your comments and kind words. We actively encourage feedback and always endeavour to act upon any suggestions that are made to ensure we continue to offer the best care and support for our residents and their families.
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Submitted via Postal Card • Report
Reply from Louise Livesey, Group Support Manager at Winscombe Hall
Thank you for taking the time to review your experience at our Winscombe Hall Care Centre, we really appreciate your comments and kind words. We actively encourage feedback and always endeavour to act upon any suggestions that are made to ensure we continue to offer the best care and support for our residents and their families.
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Submitted via Postal Card • Report
Reply from Louise Livesey, Group Support Manager at Woodlands Manor EMI Care Home
Thank you for taking the time to review your experience at our Woodlands Manor Care Home. We truly appreciate your kind words and observations, and we will ensure they are passed on to our team at the home. We actively encourage feedback and always try to act upon any suggestions to ensure we continue to offer the best care and support for our residents and their families.
Facilities
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Food & Drink
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Value for Money
Submitted via Postal Card • Report
Reply from Louise Livesey, Group Support Manager at Woodlands Manor EMI Care Home
Thank you for taking the time to review your experience at our Woodlands Manor Care Home. We truly appreciate your kind words and observations, and we will ensure that they are passed on to our team at the home. We actively encourage feedback and always try to act upon any suggestions that are made to make sure we continue to offer the best care and support for our residents and their families.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Postal Card • Report
Reply from Louise Livesey, Group Support Manager at Cedar Grange
Thank you for taking the time to review your experience at our Cedar Grange Care Centre. We appreciate your kind words and observations and will ensure that they are passed on to our team at home. We actively encourage feedback and constantly try to act upon any suggestions that are made to make sure we continue to offer the best care and support for our residents and their families.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Website • Report
Reply from Louise Livesey, Group Support Manager at Cedar Grange
Thank you for taking the time to review your experience at our Cedar Grange Care Centre. We appreciate your kind words and observations and will ensure that they are passed on to our team in the home. We actively encourage feedback and always endeavour to act upon any suggestions that are made to ensure we continue to offer the best care and support for our residents and their families.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Website • Report
Reply from Louise Livesey, Group Support Manager at Cedar Grange
Thank you for taking the time to review your experience at our Cedar Grange Care Centre. Your feedback is invaluable to us and we appreciate your kind words and observations. We will ensure that they are shared with our team at the home. We actively encourage feedback and continually endeavour to act upon any suggestions made, ensuring we continue to provide the best care and support for our residents and their families.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Website • Report
Reply from Louise Livesey, Group Support Manager at Cedar Grange
Thank you for taking the time to review your experience at our Cedar Grange Care Centre. Your feedback is invaluable to us and we appreciate your kind words and observations. We will ensure that they are shared with our team at the home. We actively encourage feedback and continually endeavour to act upon any suggestions made, ensuring we continue to provide the best care and support for our residents and their families.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Website • Report
Reply from Louise Livesey, Group Support Manager at Cedar Grange
We are surprised to have received this review, as it has been nine months since your father left us, and we had not received a complaint from you at the time. We understand how important it is for our families to feel totally confident about the care we provide, and having achieved a Carehome rating of over 9.7 for the last 12 months, we feel that we provide an excellent care home facility. We are sorry that the placement for your father was not successful; it was clearly not the right facility for him, and we must prioritize the safety of our residents and staff. We remain dedicated to delivering exceptional care and transparency. If you need any more information or help, please do not hesitate to contact us directly.
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Submitted via Website • Report
Reply from Louise Livesey, Group Support Manager at Cedar Grange
Thank you for taking the time to review your experience at our Cedar Grange Care Centre. Your feedback is invaluable to us and we appreciate your kind words and observations. We will ensure that they are shared with our team at the home. We actively encourage feedback and continually endeavour to act upon any suggestions made, ensuring we continue to provide the best care and support for our residents and their families.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Website • Report
Reply from Louise Livesey, Group Support Manager at Cedar Grange
Thank you for taking the time to review your experience at our Cedar Grange Care Centre. Your feedback is invaluable to us and we appreciate your kind words and observations. We will ensure that they are shared with our team at the home. We actively encourage feedback and continually endeavour to act upon any suggestions made, ensuring we continue to provide the best care and support for our residents and their families.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Website • Report
Reply from Louise Livesey, Group Support Manager at Cedar Grange
Thank you for taking the time to review your experience at our Cedar Grange Care Centre. Your feedback is invaluable to us and we appreciate your kind words and observations. We will ensure that they are shared with our team at the home. We actively encourage feedback and continually endeavour to act upon any suggestions made, ensuring we continue to provide the best care and support for our residents and their families.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Website • Report
Reply from Louise Livesey, Group Support Manager at Cedar Grange
Thank you for taking the time to review your experience at our Cedar Grange Care Centre. Your feedback is invaluable to us and we appreciate your kind words and observations. We will ensure that they are shared with our team at the home. We actively encourage feedback and continually endeavour to act upon any suggestions made, ensuring we continue to provide the best care and support for our residents and their families.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Website • Report
Reply from Louise Livesey, Group Support Manager at Woodlands Manor EMI Care Home
Thank you for taking the time to review your experience of our Woodlands Manor Care Home. We really appreciate your kind words and observations and will ensure that they are passed on to our team at the home. We actively encourage feedback and always endeavour to act upon any suggestions that are made to ensure we continue to offer the best care and support for our residents and their families.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Postal Card • Report
Reply from Louise Livesey, Group Support Manager at Cedar Grange
Thank you for taking the time to review your experience at our Cedar Grange Care Centre. We appreciate your kind words and observations and will ensure that they are passed on to our team in the home. We actively encourage feedback and always endeavour to act upon any suggestions that are made to ensure we continue to offer the best care and support for our residents and their families.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Website • Report
Reply from Louise Livesey, Group Support Manager at Ash Croft House
Thank you for taking the time to review your experience of our Ash Croft House Nursing Home. We really appreciate your kind words and observations and will ensure that they are passed on to our team at the home. We actively encourage feedback and always endeavour to act upon any suggestions that are made to ensure we continue to offer the best care and support for our residents and their families.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Postal Card • Report
Reply from Louise Livesey, Group Support Manager at Ash Croft House
Thank you for taking the time to review your experience of our Ash Croft House Nursing Home. We really appreciate your kind words and observations and will ensure that they are passed on to our team at the home. We actively encourage feedback and always endeavour to act upon any suggestions that are made to ensure we continue to offer the best care and support for our residents and their families.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Website • Report
Reply from Louise Livesey, Group Support Manager at Woodlands Manor EMI Care Home
Thank you for taking the time to review your experience of our Woodlands Manor Care Home. We really appreciate your kind words and observations and will ensure that they are passed on to our team at the home. We actively encourage feedback and always endeavour to act upon any suggestions that are made to ensure we continue to offer the best care and support for our residents and their families.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Website • Report
Reply from Louise Livesey, Group Support Manager at Woodlands Manor EMI Care Home
Thank you for taking the time to review your experience of our Woodlands Manor Care Home. We really appreciate your kind words and observations and will ensure that they are passed on to our team at the home. We actively encourage feedback and always endeavour to act upon any suggestions that are made to ensure we continue to offer the best care and support for our residents and their families.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Website • Report
Reply from Louise Livesey, Group Support Manager at Woodlands Manor EMI Care Home
Thank you for taking the time to review your experience of our Woodlands Manor Care Home. We really appreciate your kind words and observations and will ensure that they are passed on to our team at the home. We actively encourage feedback and always endeavour to act upon any suggestions that are made to ensure we continue to offer the best care and support for our residents and their families.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
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