How many Care Homes does Chislehurst Care Ltd own?

Chislehurst Care Ltd own 2 Care Homes.

Which Chislehurst Care Ltd Care Homes have the highest review score?

Ashglade & Fairmount Residential Care Home have the highest review score.

Chislehurst Care Ltd | 2 Care Homes

Review of
Ashglade
from David L (Friend of Resident) published on 23 May 2024

Submitted via Website • Report

Overall Experience

We have visited our friend constantly over the last 6 years and have never been disappointed. This week our friend had a physical problem and the staff could not have been more caring and patient if it had been their own mother. There is always a friendly welcome and genuine concern for the residents.

Cannot say more.

Reply from Anita Rodriguez, Admin at Ashglade

Thank you for taking the time to write a lovely review. I will pass on your comments to the staff.

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Review of
Ashglade
from Phil B (Son of Resident) published on 8 December 2023

Submitted via Website • Report

Overall Experience

Ashglade Care Home managers and carers fully deserve every one of the five stars they get. My mum was with them for the past 14 months, and everyone cared for her exceptionally well. Myself and my family are so grateful to all of the staff for welcoming Mum into their small community and for the genuine

love and warmth they give to every resident.

Reply from Anita Rodriguez, Admin at Ashglade

Thank you for taking the time to write such a lovely review. We are pleased you were happy with the care your mother received at Ashglade Residential Home. I will pass on your lovely comments to the staff.

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Review of
Ashglade
from Tony J (Son of Resident) published on 20 September 2023

Submitted via Website • Report

Overall Experience

Our mum has been a resident at Ashglade for almost a month now and she could not be happier. It is never easy to admit a loved one into care but the staff at Ashglade have made the transition effortless. We can't thank them enough, they have welcomed Mum and us as a family with open arms. The staff

are extremely caring and friendly and go out of their way to ensure that the residents are happy and entertained at all times.
Thank you to the manager and his fantastic team for taking such wonderful care of Mum.

Reply from Anita Rodriguez, Admin at Ashglade

Thank you for writing a lovely review. We are very fortunate to have such a great manager and team of staff at Ashglade. We are pleased that you are happy with all the care your mother is receiving. I will pass on your lovely comments to the staff.

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Review of
Ashglade
from V O (Granddaughter of Resident) published on 21 June 2023

Submitted via Website • Report

Overall Experience

My nan celebrated her 100th birthday this month and the Ashglade staff put on a fantastic celebration for her so that we could all be there on her special day. Highly recommended care home with dedicated, caring staff.

Reply from Anita Rodriguez, Admin at Ashglade

Thank you for writing such a lovely review. We are pleased that your relative enjoyed her 100th birthday party and I know the staff enjoyed spending it with her also. I will pass on your lovely comments to the staff.

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Review of
Ashglade
from Nigel H (Friend of Resident) published on 14 June 2023

Submitted via Website • Report

Overall Experience

Got invited by a resident's son, along with other friends and family members, to his mother's 100th birthday gathering.
Was super impressed by everyone, particularly the lovely staff member; who I don't think could have put more care and love into making sure it was a special and memorable event, even

if it was her own mum!
The overall view was of a caring and friendly home.

Reply from Anita Rodriguez, Admin at Ashglade

Thank you for taking the time to write a lovely review. I will pass your lovely comments on to the staff. We are glad you enjoyed your visit.

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Review of
Ashglade
from David R (Son of Resident) published on 13 June 2023

Submitted via Website • Report

Overall Experience

Shocked to see that Ashglade rates 4.8 on this website. It should be 5!
Mum has been here for just over four years and has been looked after wonderfully by the entire team. From housekeeping to hairdressing the care is absolutely fantastic. Mum celebrated her 100th Birthday this month. A lovely time

was had by all attendees. Undoubtedly Mum would not have seen this milestone if she were not in the care of these amazing people. Five stars and then some! Just thank you!

Reply from Anita Rodriguez, Admin at Ashglade

Thank you for writing such an amazing review. We are very lucky to have such a great team at Ashglade. We are very pleased that you and your mother are happy at Ashglade Residential Home. I will pass on your lovely comments to the staff.

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Review of
Fairmount Residential Care Home
from Keri D (Daughter of Resident) published on 17 January 2023

Submitted via Website • Report

Overall Experience

Dad went to Fairmount 11/22 and I can truly say care from the start the team have the highest standards. The home is clean cosy and bright. Walking in feels like home. The team are welcoming and they genuinely care for the residents. We are part of the Fairmount family and the staff are happy to communicate

we feel, blessed that dad is here. The management team make time for residents to explain processes.

Very organised. Lots of staff to help residents with fun daily activities. Access to dedicated GP, podiatrist etc. Hygiene control is a high standard, and visiting times are well managed. Residents' dignity is paramount it's natural. Dad is in the safest place. The team always make time to chat and suggest items to bring for dad. Clothing is well cared for and cleaned daily. Catering goes above and beyond providing outstanding meals. Dad settled my last visit after 40 min said it's been lovely to see you I need to get back to the others. Went home with a happy heart knowing he is safe and well looked after. Well done Fairmount medals for outstanding commitment to your residents.

Reply from Anita Rodriguez, Admin at Fairmount Residential Care Home

Thank you for taking the time to write such an amazing review. We are very lucky to have such a great team at Fairmount Residential Home and we are very pleased you are happy with the high standard of care that your father is receiving. I will certainly pass on your lovely comments to the team.

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Review of
Ashglade
from Janet D (Niece of Resident) published on 2 November 2022

Submitted via Postal Card • Report

Overall Experience

Very homely and caring. My aunt loves it at Ashglade.

Reply from Anita Rodriguez, Admin at Ashglade

Thank you for taking the time to write a review. I will pass on your comments to the staff.

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Review of
Ashglade
from Robert L (Husband of Resident) published on 23 August 2022

Submitted via Postal Card • Report

Overall Experience

My adult daughter and I visited Ashglade in July this year as a possible care home for my wife. We were both of the same agreement immediately and knew this small, friendly atmosphere would take some beating with further, other viewings. This turned out to be the case! I had reservations regarding my

wife though - who can be quite stubborn. However the staff soon brought her round and I cannot praise all of the staff enough - from the manager to the cleaner!

Reply from Anita Rodriguez, Admin at Ashglade

Thank you for taking the time to write such a lovely review. We are very pleased you are happy with the home and staff at Ashglade Residential Home. We are very lucky to have such a fantastic team there. I will pass on your lovely comments.

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Review of
Fairmount Residential Care Home
from Ann C (Daughter of Resident) published on 13 July 2022

Submitted via Postal Card • Report

Overall Experience

I find Fairmount Residential Care Home staff exceptional. The home has no smells and mum says how happy to live there.

Reply from Anita Rodriguez, Admin at Fairmount Residential Care Home

Thank you for taking the time to write a review. I will pass on your lovely comments to the staff.

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Review of
Fairmount Residential Care Home
from June G (Husband of Resident) published on 29 June 2022

Submitted via Postal Card • Report

Overall Experience

My husband transferred to Fairmount following a fall. He has vascular dementia and following assessment remained in care. This year marks one year of his stay. At the start there were a few minor hiccups but they were rapidly sorted. Mainly due to my stress/guilt and being unaware of procedures. Fairmount

is an excellent home for my husband. The setting is homely but efficient for its purpose. My only problem is the location. I do not have a car and have difficulty visiting but that's personal. My husband's appearance is clean, groomed and cared for. His bedroom is faultless, as are the other areas in the home. Beautiful garden facilities and varied activities are regularly organised by a good activity team. The Fairmount team, from the manager, carers, and admin to background unseen staff are always welcoming and helpful and respond to requests or problems with efficiency and positivity. I feel safe and comforted to leaving my husband in Fairmount's excellent care and surroundings. Thank you to all.

Reply from Mandy Finn, Nursing Director at Fairmount Residential Care Home

Thank you for your review, I will pass on your kind words to the staff at Fairmount.

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Review of
Fairmount Residential Care Home
from Carol O (Daughter of Resident) published on 29 June 2022

Submitted via Website • Report

Overall Experience

My mother has been a resident at Fairmount for the past three years. I have always found the staff to be considerate, kind and polite when dealing with my Mother. During the Pandemic, the home made an effort to make sure that I was able to see my mother each week by means of window visits. My Mother

always appears to be in good spirits when I visit her. The staff are friendly and always have a smile on their faces. Her room is spacious and always tidy and clean. The areas where the residents sit are clean and warm and the gardens out the back have a big veranda where residents can sit in the Summer. My mother is 94 years old and sadly suffers with dementia. In my opinion, she has the best care at Fairmount.

Reply from Anita Rodriguez, Admin at Fairmount Residential Care Home

Thank you for taking the time to write such a lovely review. We are very lucky to have a great team at the home and we will pass on your lovely comments to the home.

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Review of
Ashglade
from Philip R (Son of Resident) published on 10 February 2022

Submitted via Postal Card • Report

Overall Experience

The staff are always friendly and make me welcome. The safety of the residents and staff and visitors is taken with the utmost priority. Although we think the fees are a little high we nonetheless accept that to get the level of care provided alternatives are hard to find.

Reply from Anita Rodriguez, Admin at Ashglade

Thank you for writing a lovely review. I will pass on your comments to the staff.

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Review of
Fairmount Residential Care Home
from Donald H (Husband of Resident) published on 16 July 2021

Submitted via Website • Report

Overall Experience

On the recommendation of Princess Royal University Hospital in Farnborough Kent, my wife was placed in Fairmount Care Home for a period of six weeks following being discharged from hospital after completing surgery and treatment for a fall at home resulting in a damaged hip. My wife sadly suffers from

dementia. The care that my wife received was excellent. The buildings are spacious and very clean, but most importantly the staff are professional and very caring of their guests. My wife has now returned home having benefited hugely from her time spent at Fairmount and if in the future she should need to return to residential care I would be entirely happy for Fairmount to provide this.

Reply from Anita Rodriguez, Admin at Fairmount Residential Care Home

Thank you for taking the time to write such a lovely review. We are very pleased you were happy with the care your wife received and pleased she has benefited from her stay at Fairmount Residential Home. I will pass on your lovely comment to the staff.

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Review of
Ashglade
from Ian W (Son of Resident) published on 16 July 2021

Submitted via Postal Card • Report

Overall Experience

I would recommend Ashglade to anyone in need of residential care because the staff are so caring they become like members of the family. It is a truly great place to be in your later years.

Reply from Anita Rodriguez, Admin at Ashglade

Thank you for taking the time to write a lovely review. I will pass on your lovely comments to the home.

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Review of
Ashglade
from C W (Daughter of Resident) published on 15 July 2021

Submitted via Postal Card • Report

Overall Experience

Ashglade has provided excellent care for Mum throughout the pandemic, keeping her safe and healthy. The manager, staff, and activities provider have all gone above and beyond to provide moral support as well as physical support during the lengthy periods of 'house arrest' when little to no visiting

was allowed. The acquisition of a Facebook portal by Ashglade has been a great bonus to me to enable video calls with Mum, also the email updates were much appreciated. It was great to 'meet' some of the other relatives by Zoom call back in March 2021, a call organised by the Mills Care Director to explain visiting arrangements which resumed in April 2021.

Reply from Anita Rodriguez, Admin at Ashglade

Thank you for taking the time to write a lovely review, I will pass on your lovely comments to the staff.

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Review of
Ashglade
from Anita H (Granddaughter of Resident) published on 13 July 2021

Submitted via Website • Report

Overall Experience

I can't praise Ashglade high enough. My Nan came into their care in April after being in hospital for nearly 2 months. They were so helpful throughout the move and settling her in. We were offered video calls straight away which was so wonderful as we hadn't seen her, with the pandemic, in such a long

time. We were asked to email them people/family members in her life, things she likes, memories, etc, so that they could know her better and arrange activities she would like. My Nan celebrated her 100th birthday in May and they went above and beyond to make it special for her, they were truly amazing. The care they give her is comforting and has given her family relief, knowing after the struggle we had getting her the right care she needed she is somewhere where they genuinely care for her. It's so lovely to be able to see her again and drop off her beloved biscuits! She is happy here, she laughs with the staff and has good banter with them.

Reply from Anita Rodriguez, Admin at Ashglade

Thank you for taking the time to write a lovely review. We are very lucky to have a great team of staff at Ashglade and we are very pleased you are happy with all that Ashglade has to offer. I will pass on your lovely comments to the staff.

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Review of
Ashglade
from Christine G (Daughter-in-law of Resident) published on 17 June 2021

Submitted via Postal Card • Report

Overall Experience

I was very worried about moving my mother-in-law out of her area, I'm so glad we did because she loves it, she's so well looked after by the carers and we love the carers they are so helpful if you need anything. I would recommend this care home and I'm not just saying this, I really mean it.

Reply from Anita Rodriguez, Admin at Ashglade

Thank you for taking the time to write a review and thank you for such lovely comments.

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Review of
Ashglade
from B B (Daughter of Resident) published on 17 June 2021

Submitted via Postal Card • Report

Overall Experience

Ashglade is an outstanding care home. They have looked after my mother for over 6 years. The staff are very kind and caring. They consider the needs of the individual, from their physical and medical needs, to their mental wellbeing and spiritual needs. I couldn't praise them highly enough. They also

find time for fun and a laugh!

Reply from Anita Rodriguez, Admin at Ashglade

Thank you for taking the time to write an amazing review. I will pass on your lovely comments to the Manager and staff.

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Review of
Ashglade
from S A (Son of Resident) published on 17 June 2021

Submitted via Postal Card • Report

Overall Experience

Staff always friendly and helpful, the home is always clean, I feel safe with Mum there.

Reply from Anita Rodriguez, Admin at Ashglade

Thank you for taking the time to write a lovely review. I will pass on your comments to the staff.

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Care Homes Owned by Chislehurst Care Ltd

Chislehurst Care Ltd Locations (2)

Chislehurst Care Ltd Reviews (88)

Reviews Posted for members of Chislehurst Care Ltd

Ashglade

Ashglade

Ashglade

Ashglade

Ashglade

Ashglade

Fairmount Residential Care Home

Ashglade

Ashglade

Fairmount Residential Care Home

Fairmount Residential Care Home

Fairmount Residential Care Home

Ashglade

Fairmount Residential Care Home

Ashglade

Ashglade

Ashglade

Ashglade

Ashglade

Ashglade

Awards / Recognitions (0)

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