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Care Home Owned by Aurem Care in London

9.7 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Aurem Care in London

Only the locations & reviews in London for Aurem Care are showing below.

View the details of all 14 locations (with 686 reviews) owned by Aurem Care

Aurem Care Locations in London (1)

 

1 Care Home owned by Aurem Care in London

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Kenwood Care Home

30/32 Alexandra Grove, Finchley, London N12 8HG 

9.8 43 reviews
"I would highly recommend Kenwood Care Home. The staff are second to none and provide an outstanding service. My father was a resident for…"   Read all 43 reviews
Location Type Care Home

Kenwood Care Home, located in the heart of North Finchley, offers exceptional care in a warm and welcoming environment. This modern, purpose-built home is designed to cater to the needs of its residents, providing a comfortable and homely setting. The… Read more about Kenwood Care Home

  • Care Provided
  • Nursing
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 32 Rooms from £1,450 / week

Aurem Care Reviews in London (43)

9.7
Aurem Care has a Group Review Score of 9.7 (9.676) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Aurem Care must have a Review Score.

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Review of

Kenwood Care Home

from Claire C (Daughter of Resident) published on 14 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would highly recommend Kenwood Care Home. The staff are second to none and provide an outstanding service. My father was a resident for just under a year and with the help and support he was able to recover and finally go home in November 2024.
Many thanks to all the staff for your support and care.

Reply from Edith Mansfield, Care Home Manger at Kenwood Care Home

Thank you for your lovely feedback, we are glad that we could be of service to your dad and that we were able to support his wishes to go back home. We wish him and you all the very best. Kind regards.


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Review of

Kenwood Care Home

from Christine H (Daughter-in-law of Resident) published on 13 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has been a resident in Kenwood for seven years. During that time she has been treated with the utmost respect, care and kindness. We are welcomed whatever time we visit. There is always a friendly happy atmosphere in the 'home'. The management is very good and we are grateful for the
care and support our family has been given.

Reply from Edith Mansfield, Care Home Manger at Kenwood Care Home

Dear Christine, thank you for your feedback about our service delivery, we are so glad that we could be of support to you and your mother in-law.


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Review of

Kenwood Care Home

from T K (Daughter of Resident) published on 13 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad is very comfortable at Kenwood Care Home, he is not the easiest person to care for, he has dementia but the staff are so caring as are all the cleaners, food servers, laundry people and the entertainment lady. Manager always finds time to speak to you. Would recommend this site.

Reply from Edith Mansfield, Care Home Manger at Kenwood Care Home

Dear T, Thank you for your feedback on our service delivery. We will endeavour to continue to support you and your dad the best way we can.


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Review of

Kenwood Care Home

from L P (Daughter of Resident) published on 27 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was only at Kenwood for the last five weeks of his life, however, within this time he was treated with dignity and respect, he was peaceful and rested and this is due to the kind, friendly staff. We are extremely happy with the care provided and would not hesitate to recommend it to others.

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Review of

Kenwood Care Home

from Lynne H (Resident) published on 14 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been in Kenwood since November 2023 and I can say the staff in Kenwood have looked after me very well. They are kind, and caring and would recommend this care home to anyone looking for a place to call home.

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Review of

Kenwood Care Home

from Shane F (Son of Resident) published on 29 February 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was cared for at Kenwood Care Home prior to her recent death in January 2024. The care staff there are great, I witnessed genuine care and compassion for her. It was reassuring to see how so many of the staff built up a personal relationship with her during a difficult time as her health declined.
The whole family is pleased that she went to a happy home, with professional caring staff, who go above and beyond to keep people happy, healthy and entertained. Shane.

Reply from Mawson Chipchase, Business Development Manager at Kenwood Care Home

Thank you for your kind words about our home and caring team. Our team really take pride in the support they offer to the residents staying with us. It will be a pleasure to pass on your feedback your mother's care, she is dearly missed by us all.


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Review of

Kenwood Care Home

from J S (Daughter of Resident) published on 11 January 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I wish to express my gratitude for the care shown my father during his time at Kenwood. I especially want to thank the General Manager and staff, who have exceeded expectations. Since his arrival, they have shown support, respect and kindness, and his health and well-being are much improved. He participates
in activities when able, is engaged with people and events, and interacts fully with residents and staff. The staff focus on residents’ best interests in all endeavours. New residents complete a lifestyle form, indicating their food preferences, hobbies, and interests. Meals and activities are planned in advance, so residents always know what to expect. Rooms are spacious and well-designed, with excellent amenities and create an environment suitable for seniors. All areas are clean and well-maintained and the building is safe and secure. The staff also provide family members with a progress report on the activities, health and well-being of their relative.

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Review of

Kenwood Care Home

from Alan N (Son of Resident) published on 14 December 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was looked after very well. Top marks for food and care and would use it again if needed. Was pleased with the clean conditions and friendly staff that could not do enough for us. Thank you very much for looking after my dad in the last stages of dementia and his life.

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Review of

Kenwood Care Home

from Diane W (Daughter of Resident) published on 21 November 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Just wanted to say a huge thank you for all your kind and compassionate care of Mum. You managed to make a difficult time for her and us so much easier. I know your work is a hidden service, only seen by those that need you and you all deserve so much more acknowledgement. So, once again, thank you.
Carry on the fine work for other families, to all in Kenwood Care Home.

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Review of

Kenwood Care Home

from Andreas K (Son of Resident) published on 2 August 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff, from the office all the way to carers, chefs, etc, were wonderful. The level of care my mother received was excellent. I would recommend the home to anyone.

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Review of

Kenwood Care Home

from John C (Son of Resident) published on 14 June 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am thrilled to express my heartfelt appreciation for the exceptional care provided to my mother at Kenwood Care Home. Led by the dedicated care manager, the staff's unwavering commitment and compassion have exceeded all expectations.
Kenwood Care Home welcomed us with open arms, creating a warm and
inviting environment. The manager's passion for her role shines through in every interaction, as she and her team go above and beyond to ensure each resident's well-being and happiness.
Caring for a loved one with dementia comes with unique challenges, but the team at Kenwood handles them with professionalism and empathy.
What sets Kenwood Care Home apart is the genuine passion displayed by the manager and her team. They take the time to understand individual preferences and needs, fostering a sense of belonging and well-being.
I wholeheartedly recommend this exceptional facility to anyone seeking outstanding care and a genuine sense of family.

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Review of

Kenwood Care Home

from R H (Resident) published on 14 June 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Care and hygiene A+. Food mediocre.

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Review of

Kenwood Care Home

from Adisa S (Resident) published on 26 May 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been a resident here more than 2 years. I am very happy at the standard of care that is very high. I have received care, help, compassion and love it here, it is really home from home.

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Review of

Kenwood Care Home

from Lyn P (Daughter of Resident) published on 10 May 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My experience is one of kindness and care. Kenwood is outstanding. I've not seen my mum so contented in years. Everyone is smiling and cheerful. The attention to her needs is the best. They are professional and warm at the same time. I feel part of the team - I feel I have friends at Kenwood. The level
of hygiene is high. Never an unpleasant odour. Mum was sent there 2 years ago with only days to live. I wish you could see her now - Kenwood has put new life in my mum. Can't thank them enough.

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Review of

Kenwood Care Home

from Patrick M (Son of Resident) published on 10 October 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was at your home but unfortunately she passed away a few days ago. I am so grateful to all the staff and management that made her life so great, l thank all of you from the bottom of my heart may god bless you all. Once again. Thank you.

Reply from Susan Maruri, Home Manager at Kenwood Care Home

Thank you so much for your kind words and appreciation, I was on annual leave and did not see your email till now so please accept our condolences from team Kenwood, and thank you for giving us a chance to be a part of our mother's journey in life.


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Review of

Kenwood Care Home

from Robin W (Brother of Resident) published on 29 June 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister came to this home one month ago. She is clearly very well cared for given her high dependency. The staff are cheerful and kindly.

Reply from Susan Maruri, Home Manager at Kenwood Care Home

Thank you, we appreciate your appreciation and kind words.


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Review of

Kenwood Care Home

from Patricia M (Daughter of Resident) published on 29 June 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I found that the care home was friendly and helpful and my mum seemed very happy. They hold parties in the gardens with plenty of food and sing-a-longs and all the families very much enjoy themselves. The manager is very friendly and takes on any issues you might have. So much that do with everyone.

Reply from Susan Maruri, Home Manager at Kenwood Care Home

Thank you so much for your kind compliments, we love it when relatives join us and their loved ones for a party as people we support enjoy spending time with family.


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Review of

Kenwood Care Home

from Lesley G (Next of Kin) published on 21 June 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt had excellent care and was very happy in the last years of her life. She had dementia and was very frail but always had lots of praise for the staff and said she was very happy until her passing in May .
My aunt made many friends with the other patients and staff and was well looked after,
any problems were always reported straight to me and investigated.

Reply from Susan Maruri, Home Manager at Kenwood Care Home

Thank you so much for your kind message, this is always appreciated.


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Review of

Kenwood Care Home

from Lydia P (Daughter of Resident) published on 6 June 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Kenwood Care Home took wonderful care of my father for the last seven months of his life. The staff are excellent - extremely kind, patient and friendly. They treated my father with care and respect, and many staff members clearly were fond of him and were upset when he passed away. Kenwood staff members
also attended my father's funeral. Everyone was always very welcoming to myself and other visitors, and Kenwood also runs nice activities for the residents and their families - such as a summer BBQ. The home manager is superb, and she went out of her way to help us with transitioning my father from living in his own home to moving into Kenwood. I could not recommend Kenwood highly enough, and I will forever be grateful to them for their help and kindness.

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Review of

Kenwood Care Home

from Lynn C (Friend of Resident) published on 10 December 2021

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Kenwood management, nurses and all staff have been simply outstanding in the care of my friend in Kenwood.
The home has a lovely family feel and is always fresh and welcoming. The staff are very caring and responsive to the residents and are dedicated to their well-being I could not have asked for
more. They looked after my friend so well and showed kindness throughout. The activities inside and outside were wonderful and contributed to lots of fun for all. The food is very good indeed and nothing is too much trouble for the staff. I can see that residents are very happy, relaxed and well taken care of. Outstanding care and thanks to all for everything you did for my friend from the first day she arrived to the day she passed away.

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Awards / Recognitions (1)

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