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Care Homes Owned by M R Patel in Kent

9.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by M R Patel in Kent

Only the locations & reviews in Kent for M R Patel are showing below.

View the details of all 4 locations (with 268 reviews) owned by M R Patel

M R Patel Locations in Kent (2)

 

2 Care Homes owned by M R Patel in Kent

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Eaton Lodge Nursing Home

62 Westgate Bay Avenue, Westgate-on-Sea CT8 8SN 

9.7 56 reviews
"Care for my 95 year old mother is excellent, the staff are attentive and respectful. The management team are always helpful and…"   Read all 56 reviews
Location Type Care Home

Eaton Lodge Nursing Home provides person-centred care in Westgate-on-Sea. The home is near to local amenities and transport links The experienced and friendly team are available 24-7 to deliver care in a warm and welcoming environment. The home… Read more about Eaton Lodge Nursing Home

  • Care Provided
  • Nursing
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 24 Rooms from £800 / week
Highfield Care Home

Bekesbourne Lane, Bekesbourne, Canterbury CT4 5DX 

9.2 59 reviews
"The caring is very good. Carers are always close when I need them, and so is the nurse. I cannot ask for anything more. Cleaning levels…"   Read all 59 reviews
Location Type Care Home

Highfield Care Home in Canterbury provides a welcoming home for people who need care. Trained, compassionate staff give people personalised care in a supportive environment. Residents can take part in a whole host of activities and have their… Read more about Highfield Care Home

  • Care Provided
  • Nursing
  • Older Person Care
  • Dementia
  • Physical Disability
  • Younger Adults
  • 34 Rooms

M R Patel Reviews in Kent (115)

9.6
M R Patel has a Group Review Score of 9.6 (9.624) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to M R Patel must have a Review Score.

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Review of

Eaton Lodge Nursing Home

from P W (Son of Resident) published on 21 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Care for my 95 year old mother is excellent, the staff are attentive and respectful. The management team are always helpful and knowledgeable and keep us informed of any issues or changes in mothers condition. The staff also provide daily activities which are fun, engaging and well received, especially
helpful when dealing with advanced dementia.
Very happy with the care, staff and facilities.

Reply from Sharon Wheal, Activities Co-Ordinator at Eaton Lodge Nursing Home

Thanks so much for your excellent review. Your mum is very happy and likes to join in all activities with a lovely smile.


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Review of

Eaton Lodge Nursing Home

from N H (Wife of Resident) published on 29 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are really caring and very friendly. It's always lovely and warm and clean. They take great care of my husband and are very patient, especially feeding him. It's a happy place with the entertainment lady and hairdresser who go into my husband's room for a chat.

Reply from Sharon Wheal, Activities Co-Ordinator at Eaton Lodge Nursing Home

Thank you so much for your positive review. Your husband is very settled and enjoys all our activities. I will pass on to the team.


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Review of

Eaton Lodge Nursing Home

from P M (Sister of Resident) published on 3 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Eaton Lodge is a smaller care home, this is reflected in the homely atmosphere it has, welcoming staff that are there to listen and help you with any questions you may have, they take time to get to know each resident, their likes and dislikes. My relative has not been the easiest to care for when first
arriving at the home, but all the staff have been patient and very understanding when caring. The meals are good, and the chef will always try and give my relative what is liked. Eaton Lodge has lots of activities going on, and the activities manager always looks to find something that my relative would like to get involved in when possible, even if staying in bed and in the room. As a relative I get regular updates via email about things that are planned for the residents, which is good to know as you are welcome to join in. Over all I find Eaton Lodge to be a warm and friendly home, it may be smaller in size, but it is big on care, and my relative is happy and content there.

Reply from Sharon Wheal, Activities Co-Ordinator at Eaton Lodge Nursing Home

Thanks so much for your lovely review. Your relative joins in activities and enjoys his food and is very settled.


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Review of

Eaton Lodge Nursing Home

from S H (Niece of Resident) published on 5 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

What a wonderful home. The kind caring compassionate staff (from manager to cleaner) are second to none. Having worked in several and visited some I have never seen such a good team as this one. You would have to go a long way to get a better one. They go out of their way to welcome us when we visit,
and to make sure my aunt is comfortable. Well done to all of the staff.

Reply from Sharon Wheal, Activities Co-Ordinator at Eaton Lodge Nursing Home

Thank you so much for your all excellent review. I will pass on to all of the team.


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Review of

Eaton Lodge Nursing Home

from Barbara B (Friend of Resident) published on 29 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff excellent and should be valued for the way they care for residents. Visitors are treated well and kept informed of all the needs of the residents.

Reply from Sharon Wheal, Activities Co-Ordinator at Eaton Lodge Nursing Home

Thanks for your positive feedback. I will pass on to the team.


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Review of

Eaton Lodge Nursing Home

from Jayne D (Daughter of Resident) published on 28 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has now been here for three months.The care and support that she has received is excellent. Eaton Lodge has the kindest and most respectful staff that I have ever come across.They are all an absolute asset and we are very lucky to have them. The food is varied and freshly cooked. The cleanliness
in every part of the home is faultless. I would highly recommend Eaton Lodge.

Reply from Sharon Wheal, Activities Co-ordinator at Eaton Lodge Nursing Home

Thank you so much for your all excellent review. Your mum has settled in so well and loves the activities especially singalongs. I shall pass on your thanks to all of the team.


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Review of

Eaton Lodge Nursing Home

from Ben D (Grandson of Resident) published on 28 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find the staff most helpful friendly and likeable. My nan is being looked after with care by genuine people, and as visitors we are always treated well and looked after, and that extends to the broader team such as cleaning and maintenance staff. The home feels clean and safe with a patient focused
activity planner which is varied and fun.

Reply from Sharon Wheal, Activities Co-ordinator at Eaton Lodge Nursing Home

Thanks so much for your positive review. Your nan enjoys everything and is a pleasure to look after.


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Review of

Eaton Lodge Nursing Home

from Jeanne G (Sister of Resident) published on 1 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From my experience, when visiting, I have always found all the staff very welcoming and friendly. I am always greeted with a smile and nothing is too much bother for them. The whole atmosphere is very homely. My sister always looks clean and well cared for. She does enjoy her food and looks forward
to her meals. They always look very tasty and I know she enjoys them. She has the opportunity to join in with the many varied activities. I am always kept up to date with what is happening and also receive lovely pictures of the events. When I visit, I am always offered a cup of tea or coffee, which I think is such a nice gesture and is much appreciated.

Reply from Sharon Wheal, Activities Co-Ordinator at Eaton Lodge Nursing Home

Thank you so much for your excellent review. Your sister is very settled and enjoys the food and activities especially the cakes, treats and our singers. I shall pass on to all the staff team.


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Review of

Eaton Lodge Nursing Home

from D J (Nephew of Resident) published on 1 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Always polite and attentive when we visit with my mother.
The carers are happy and doing a good job, also provide us with refreshments.
One staff member in particular, very active in including all, in the entertaining and social events, even when some residents can be difficult to engage, she is persistent
and it pays off.
Really enjoy bumping into one of the maintenance team assistants, he always very polite and on point.
He speaks to the residents when able in his work, he is an asset to the team.
Another staff member in particular again professional and informative.
All in all, happy with my Aunt's overall care at a challenging time thank you.

Reply from Sharon Wheal, Activities Co-Ordinator at Eaton Lodge Nursing Home

Thank you for your positive review, your aunt is a pleasure to care for and she loves to join in our activities. I will pass on your positive comments to all of the team.


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Review of

Eaton Lodge Nursing Home

from Richard S (Mother of Resident) published on 1 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Eaton Lodge Nursing Home have been amazing with my mother. She recently moved in there, the care and attention they provide her is superb. All the staff are very welcoming when we visit and we receive regular updates by email in between our visits.

Reply from Sharon Wheal, Activities Co-Ordinator at Eaton Lodge Nursing Home

Thank for your excellent review. Your mum has been so much fun, she has been making birthday cards, singing beautiful songs as she was in choir and joining in all events. I shall pass on your excellent feedback to all the team.


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Review of

Eaton Lodge Nursing Home

from M G (Daughter of Resident) published on 10 October 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad hasn't been in Eaton Lodge long but the team have made him feel very welcome. We have all been informed of activities and care was taken to fit the right ones to my dad. A really lovely service offered to residents. All the staff are lovely from cleaners to management and are really approachable.
The personal care and meeting all his needs have been exemplary to date.

Reply from Sharon Wheal, Activities Co-Ordinator at Eaton Lodge Nursing Home

Thank you so much for your all excellent review. Your dad is always smiling and enjoying activities especially the singer singing Crazy by Patsy Cline at our Country and Western party. I shall pass on your thanks to all at Eaton Lodge.


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Review of

Eaton Lodge Nursing Home

from L C (Daughter of Resident) published on 10 October 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Eaton Lodge is a superb care home with wonderful staff to match. The meals are varied and nutritious and the environment is cosy and homely. I know my Mum is being well looked after and she seems content and happy to be living at Eaton Lodge.

Reply from Sharon Wheal, Activities Co-Ordinator at Eaton Lodge Nursing Home

Thank you very much for your positive review. Your mum loves to join in activities including quiz, proverbs, crossword, listening to all music especially Abba and she loved the singer singing country and western songs in the lounge with us all. She also enjoys lunch with us and is happy.


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Review of

Eaton Lodge Nursing Home

from Stephen F (Son of Resident) published on 21 August 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad went to Eaton Lodge after a short spell in hospital, where he was deemed too frail to return home. He was only there for a few weeks before sadly passing away. During this time, he was not the easiest of residents, being depressed and often grumpy. However, the staff at Eaton Lodge were very kind
and patient. Whenever we went to see dad, the staff were always very welcoming and were keen to tell us how dad was doing and what he'd been up to. My mum, my sister and I all knew that dad was in good hands. We are very grateful for the wonderful care and attention that dad received during this difficult time.

Reply from Sharon Wheal, Activities Co-Ordinator at Eaton Lodge Nursing Home

Thank you very much for your positive review. Your dad loved the singers and joined in with all the fun. I shall pass this on to all the team at Eaton Lodge.


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Review of

Highfield Care Home

from J P (Resident) published on 17 June 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The caring is very good. Carers are always close when I need them, and so is the nurse.
I cannot ask for anything more. Cleaning levels are fantastic. I am very happy with my staying at Highfield Care Home.

Reply from Sheila Edrial-Deque, Registered Manager at Highfield Care Home

Thank you for your nice comment. I will pass your message to the team.


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Review of

Eaton Lodge Nursing Home

from Ruth D (Daughter of Resident) published on 30 April 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was in Eaton Lodge for the last few weeks of her life. She could not get out of bed. As a scattered family, we were kept informed and helped to keep in contact in person and using the phone. The staff were very proactive in looking after Mum. They also reacted to our concerns with the best
solutions possible. Although she was receiving end-of-life care, I received photos of her having a hair cut and a chiropodist also visited her. The staff went above and beyond to ensure that every day was a meaningful one for Mum; they looked through her photos with her and wanted to know all about her. She was kept clean and pain-free. I couldn't have asked for more.

Reply from Sharon Wheal, Activities Co-Ordinator at Eaton Lodge Nursing Home

Thank you so much for your excellent review. Your mum was a nice lady who enjoyed listening to our singers and having a daily chat and a cup of tea always with a smile. I will pass on your thanks to all at Eaton Lodgex.


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Review of

Eaton Lodge Nursing Home

from V S (Friend of Resident) published on 14 March 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend is very happy at Eaton Lodge despite being bedridden as the staff are extremely kind, conscientious and efficient ensuring he receives excellent care. They visit him frequently throughout the day and check on him during the night. He sometimes refers to them as 'his family' and appreciates
their genuine compassion as well as sharing a joke with them as he has a good sense of humour.
He looks forward to all his meals which he thoroughly enjoys. The staff ensure he is able to participate as much as possible in all special events and activities - craft activities are brought to his bedside; visiting singers/therapy dogs visit his room much to his delight.
The staff are always very friendly, kind and welcoming when I visit. Such a lovely, happy atmosphere.

Reply from Sharon Wheal, Activities Co-Ordinator at Eaton Lodge Nursing Home

Thank you so much for your kind words. Your friend enjoys all activities, especially pet therapy and singers and enjoys chatting with everyone and also loves the food.


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Review of

Eaton Lodge Nursing Home

from Sarah F (Daughter of Resident) published on 4 March 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are friendly and caring. Mum reports that they are lovely and look after her really well. She likes the chef and is asked what she would like. Activities are inclusive of those who are bed-bound.

Reply from Sharon Wheal, Activities Co-Ordinator at Eaton Lodge Nursing Home

Thank you for your excellent review. Your mum enjoys food and all the activities.
I shall pass on your positive feedback to all staff.


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Review of

Eaton Lodge Nursing Home

from Brian B (Friend of Resident) published on 24 January 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend has been here for two years and is very happy here.

Reply from Sharon Wheal, Activities Co-Ordinator at Eaton Lodge Nursing Home

Thank you very much for your friend's positive review. He loves to laugh and chat and enjoys pet therapy and all parties. He enjoys lunch with everyone and loves listening to Strauss.


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Review of

Eaton Lodge Nursing Home

from K C (Son of Resident) published on 22 January 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found all the staff to be friendly and welcoming. I have visited my mum now for around 3 months and cannot fault the staff. Always offered refreshments and even remembered how you have your cup of tea. Could thank them enough for making my mum feel safe and happy.

Reply from Sharon Wheal, Activities Co-Ordinator at Eaton Lodge Nursing Home

Thank you so much for your positive response. Your mum and family joined in our parties and games and pleasure to care for. I shall pass this on to all our staff team.


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Review of

Eaton Lodge Nursing Home

from Nigel C (Partner of Resident) published on 4 January 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Such friendly and helpful staff for whom nothing was too much trouble, even though my partner was on the second floor there was no hesitation when asked for even a cup of tea.
The food was delicious and served piping hot.
We could not have asked for a better place for her.
And I thank all the staff
for doing what you did.

Reply from Sharon Wheal, Activities Co-Ordinator at Eaton Lodge Nursing Home

Thank you so much for your excellent review. Your partner was a lovely lady. I shall pass on your thanks to all the team


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