How many Care Homes does Rockdale Housing Association own?

Rockdale Housing Association own 1 Care Home.

Which Rockdale Housing Association Care Homes have the highest review score?

Rockdale House has the highest review score.

Rockdale Housing Association | 2 Care Homes

Review of
Rockdale House
from Tim P (Son of Resident) published on 19 February 2025

Submitted via Postal Card • Report

Overall Experience

Rockdale House looked after my father wonderfully. Their staff and management have cared for him and our family with kindness and compassion. We are very grateful. Thank you.

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Review of
Rockdale House
from M P (Wife of Resident) published on 19 February 2025

Submitted via Postal Card • Report

Overall Experience

My family and I thought the loving care given to my husband was excellent. The staff were all kind, loving and efficient not only to my husband, but to all the visiting family. Nothing was too much trouble. Care staff, cleaners, laundry people and management all deserve our grateful thanks.

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Review of
Rockdale House
from R P (Sister of Resident) published on 10 October 2024

Submitted via Postal Card • Report

Overall Experience

I came to visit my sister and I am very happy with the support she is receiving from all. The staff helped when I went to leave I found I had lost my purse, and without the help of the senior support worker, I would not have coped with the phone call to cancel my phone card as I am very deaf.
Thank

you to two members of staff in particular who went beyond their duty and helped me no end.
Well done Rockdale!

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Review of
Rockdale House
from G H (Friend of Resident) published on 13 June 2024

Submitted via Postal Card • Report

Overall Experience

I visited my friend today about ten days after his admission to Rockdale House. I arrived unannounced and the reception were friendly and helpful. I was shown to my friend's room and I was impressed with the atmosphere and environment of the home. My friend said he was well settled in his new home.

He praised the home's catering and the care given to him by the staff. I left the home feeling reassured that my friend is in good hands!

Reply from Denise Tucker, Marketing Officer at Rockdale House

Thank you very much for taking the time to give us your feedback about Rockdale House Care Home. We will share this with the team.

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Review of
Rockdale House
from Sara T (Relative of Resident) published on 16 May 2024

Submitted via Postal Card • Report

Overall Experience

My relation has been a resident in Rockdale House for nearly two years. The care is excellent and nothing seems too much trouble. Recently she fell and broke her elbow so she has required more personal care which has been provided by all the members of staff so willingly.

Reply from Denise Tucker, Marketing Officer at Rockdale House

Thank you for taking the time to feedback on our care.

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Review of
Rockdale House
from Antony M (Son of Resident) published on 8 May 2024

Submitted via Postal Card • Report

Overall Experience

An excellent and well-managed care home.

Reply from Denise Tucker, Marketing Officer at Rockdale House

Thank you for taking the time to feedback. It is much appreciated.

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Review of
Rockdale House
from Sarah C (Niece of Resident) published on 7 May 2024

Submitted via Postal Card • Report

Overall Experience

Following a sudden but very debilitating illness, we moved my frail elderly aunt into Rockdale House, initially for respite care but became a permanent stay. The staff could not have been kinder or more caring towards her, they were so attentive, monitoring and encourging her to become well. Sadly this

was not to be and their support became end-of-life care. Throughout the staff were wonderful, not just to my aunt, but to myself and my family too. We couldn't have wished for a better place for her to be.

Reply from Denise Tucker, Marketing Officer at Rockdale House

It is very thoughtful of you to take the time to write at such a difficult time. Thank you for your kind feedback, it means very much to all of us to hear this.

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Review of
Rockdale House
from Sarah B (Granddaughter of Resident) published on 4 April 2024

Submitted via Postal Card • Report

Overall Experience

Nan is always very well looked after. The staff are always very welcoming and friendly. Rooms and corridors are always clean and tidy.

Reply from Denise Tucker, Marketing Officer at Rockdale House

Thank you for taking the time to feedback on our services and facilities.

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Review of
Rockdale House
from Carole L (Daughter of Resident) published on 13 December 2023

Submitted via Postal Card • Report

Overall Experience

My mother has been very well looked after and has always felt welcomed. She really loves the food and enjoys the games played and doing the crafts.

Reply from Denise Tucker, Marketing Officer at Rockdale House

Thank you very much for taking the time to feedback, and we are really pleased to hear your mother is so happy at Rockdale House Care Home.

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Review of
Rockdale House
from L H (Daughter of Resident) published on 12 December 2023

Submitted via Postal Card • Report

Overall Experience

Rockdale House is a warm and friendly place. My dad has been there for nearly two and a half years and is very happy. He is benefitting from the varied, freshly cooked meals and numerous cakes, biscuits and cups of tea, coffee etc. throughout each day. He is kept busy with exercises, activities, entertainment

and outings offered. His room is spacious, clean and comfortable and the decor, generally, is fresh and homely. Staff are kind, friendly and supportive.

Reply from Denise Tucker, Marketing Officer at Rockdale House

Thank you for taking the time to review Rockdale House Care Home. We are very grateful for your kind feedback which we will share with our colleagues.

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Review of
Rockdale House
from Marian W (Daughter of Resident) published on 13 October 2023

Submitted via Postal Card • Report

Overall Experience

Rockdale House Care Home is a very caring and well-managed cared home. Everywhere is kept very clean. Staff are dedicated and welcoming and friendly always.
The weekly quiz was a favourite for Mum, as were the poetry and music events.
There are many activities, including a gardening club.
The terrace

on level one was a lovely place for visits. Many happy times there. Many thanks to all at Rockdale.

Reply from Denise Tucker, Marketing Officer at Rockdale House

Thank you for taking the time to review Rockdale House Care Home. We are grateful for your feedback and very glad that we provided a happy, homely home.

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Review of
Rockdale House
from P H (Friend of Resident) published on 30 August 2023

Submitted via Postal Card • Report

Overall Experience

A pleasant atmosphere and staff are very helpful.

Reply from Denise Tucker, Marketing Officer at Rockdale House

Thank you for your lovely feedback which will be passed on to our colleagues.

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Review of
Rockdale House
from J A (Daughter of Resident) published on 30 August 2023

Submitted via Postal Card • Report

Overall Experience

Mum is 101. She found the concept of a care home difficult. She could no longer manage in her bungalow and had been to hospital after a fall. She took persuading but even after two months of visits (I live over 200 miles away) her face has filled out, her hair is managed and well cared for, her legs

are being looked after and her mind is mostly occupied with what's going on. She part of the community. Well done!

Reply from Denise Tucker, Marketing Officer at Rockdale House

This is lovely to hear! Thank you for taking the time to feedback, we are very grateful.

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Review of
Rockdale House
from D M (Daughter of Resident) published on 8 November 2022

Submitted via Postal Card • Report

Overall Experience

The staff are warm and friendly. They let me know when mum needs anything or has taken a tumble. The senior nursing staff always discuss health care issues promptly and don't mind if I bring something to their attention. Everyone is so kind even the reception and administrative staff. Mum says she feels

safe and secure. Thank you for all those 'cups of tea' that you bring her.

Reply from Denise Tucker, Marketing Officer at Rockdale House

Thank you for taking the time to feedback to us, it is very much appreciated.

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Review of
Rockdale House
from D W (Daughter of Resident) published on 10 February 2022

Submitted via Postal Card • Report

Overall Experience

Everyone is always so kind, helpful, and friendly, nothing is ever too much trouble. My mother is well cared for and feels safe, secure, and happy.

Reply from Denise Tucker, Marketing Officer at Rockdale House

This is lovely to hear, thank you for taking the time to make a review for Rockdale House Care Home. All the staff will be so pleased.

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Review of
Rockdale House
from D A (Brother of Resident) published on 3 November 2021

Submitted via Postal Card • Report

Overall Experience

Although my sister is new to Rockdale House the first few weeks have been so good. Staff have made her very welcome and already her health has improved. She is also much happier.

Reply from Denise Tucker, Marketing Officer at Rockdale House

This is lovely to hear. Thank you for taking the time to feedback to us.

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Review of
Rockdale House
from Claire S (Niece of Resident) published on 21 October 2021

Submitted via Website • Report

Overall Experience

We cannot say enough about the exceptional care and kindness that our family has received from everyone at Rockdale House while our aunt has been recovering in respite care, despite the added complexities of Covid-19. We have seen the steady improvement in our aunt’s health and well being, and we are

so grateful for the sensitivity to her individual needs and for the warmth and expertise of everyone at Rockdale House. Thank you all so much for your patience and compassion. You have been a Godsend to us.

Reply from Denise Tucker, Marketing Officer at Rockdale House

Your feedback is very much appreciated by everyone at Rockdale House; thank you for taking the time to do so.

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Review of
Rockdale House
from Alison M (Niece of Resident) published on 14 October 2021

Submitted via Website • Report

Overall Experience

Our aunt requested to be discharged from hospital to Rockdale House while she recovered and decided what to do next following her health issue. My sister and I flew over from our homes in Canada to support our aunt as soon as she was hospitalized. I’m so thankful for the excellent care, support and

advice that our aunt received at Rockdale House. All the staff there were amazing starting with the manager who on our aunt's arrival immediately assessed her situation, made great decisions taking into account our family situation, referred our aunt to other excellent medical professionals and became an invaluable resource for us all. The girls on reception were fantastic always welcoming, patient and safely facilitating our visits. All the care staff we encountered were wonderful and not only made us feel that our aunt was in very capable hands but that she was one of their favourite residents!

Reply from Denise Tucker, Marketing Officer at Rockdale House

Thank you very much for taking the time to write a review about your experience at Rockdale House Care Home. Your feedback is extremely helpful and we are delighted to hear your positive feedback.

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Review of
Rockdale House
from Joy N (Respite Resident) published on 12 August 2021

Submitted via Postal Card • Report

Overall Experience

I came in not knowing what to expect and was pleasantly surprised by all aspects of the house and building - unfortunately, there is nowhere to really have a good walk, but I understand the lady in charge has requested a celebrity gardener to come and design a path for wheelchairs etc to be able to

walk around the gardens more easily - a brilliant idea.

Reply from Denise Tucker, Marketing Officer at Rockdale House

Thank you for your kind review, Joy. It is helpful to receive and we are pleased you have been happy during your stay with us.

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Review of
Rockdale House
from Jeremy P (Resident) published on 24 June 2021

Submitted via Postal Card • Report

Overall Experience

Very good, happy to stay here!

Reply from Denise Tucker, Marketing Officer at Rockdale House

Thank you for your review, Jeremy. It is very helpful to receive feedback and we are delighted to hear that you are happy with our service.

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Care Homes Owned by Rockdale Housing Association

Rockdale Housing Association Locations (2)

Rockdale Housing Association Reviews (28)

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Frequently Asked Questions about Rockdale Housing Association

How many Care Homes does Rockdale Housing Association own?

Which Rockdale Housing Association Care Homes have the highest review score?

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