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Care Homes Owned by Nicholas James Care Homes Ltd

9.5 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Nicholas James Care Homes Ltd
Nicholas James Care Homes is a group experienced in both residential and non-residential settings, with a care ethos that is based upon respecting the individuality of each service user and supporting their choice of daily life. Commitments include a sensitive approach to individuals going through relocation, while person-centred care from a friendly team ensures that all clients feel welcome. Family and friends are welcome to participate and enjoy positive social atmospheres alongside their loved ones.

Nicholas James Care Homes Ltd Locations (11)

 

11 Care Homes owned by Nicholas James Care Homes Ltd

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Dale Lodge

Dale Road, Southfleet, Gravesend DA13 9NX 

9.8 66 reviews
"The facility itself is beautifully designed, with spacious, well-lit rooms and areas where residents can relax or socialize. It feels more…"   Read all 66 reviews
Location Type Care Home

Located in the rural setting of Southfleet Village, with its local shops and public houses, Dale Lodge has extensive surrounding grounds providing a spacious setting. Within these grounds are secure gardens for service users and families to enjoy at… Read more about Dale Lodge

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • 20 Rooms from £1,500 / week
Walmer Care Centre

8/10 Marine Road, Walmer, Deal CT14 7DN 

9.8 79 reviews
"Loving caring polite staff. Clean building with a good atmosphere. Hard working staff that demonstrate tolerance and understanding of the…"   Read all 79 reviews
Location Type Care Home

Carleton Lodge and Carleton Mead stand side by side, overlooking the busy sea bay, with views all the way to France. The Royal Marines bandstand is on the green a few minutes away and musical concerts in the summer are a great feature of Deal life.… Read more about Walmer Care Centre

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 37 Rooms from £1,500 / week
Chestfield House

Ridgeway, Chestfield, Whitstable CT5 3JT 

9.7 102 reviews
"My 93yr old Mother was a resident from May 2024 until February 2025 and over that period the manager and all her team at Chestfield House…"   Read all 102 reviews
Location Type Care Home

Dating back to 1751, the home is a Tudor Style building located in the village of Chestfield. The town of Whitstable, famous for its oysters and the cathedral city of Canterbury are within reach. In addition there are local shops, public houses and restaurants… Read more about Chestfield House

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • Eating Disorders
  • 31 Rooms from £1,600 / week
Alexander House

140/142 Folkestone Road, Dover CT17 9SP 

9.7 76 reviews
"We as a family were devastated when my dad became very unwell and it was decided it was in his best interests regarding safety that it was…"   Read all 76 reviews
Location Type Care Home

Alexander House is located in the historical town of Dover. Set back from the road these two grand townhouses offer large open social and leisure spaces for service users to relax and socialise. With a beautiful courtyard garden and conservatories which… Read more about Alexander House

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • 46 Rooms from £1,300 / week
Haydon-Mayer Care Home

54 Albany Drive, Herne Bay CT6 8PX 

9.6 63 reviews
"I have been very satisfied with all the care that I have received. I have no complaints and looking forward to continuing to have a very…"   Read all 63 reviews
Location Type Care Home

Haydon-Mayer is situated in the coastal town of Herne Bay and the two storey building stands in a quite residential street. Its location affords easy access to local shops. Service users can enjoy observing the everyday street activity from the spacious… Read more about Haydon-Mayer Care Home

  • Care Provided
  • Nursing
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • 32 Rooms from £1,500 / week
Harbledown Lodge Nursing Home

Old London Road, Upper Harbledown, Canterbury CT2 9AP 

9.5 80 reviews
"Our experience has been one of relief, reassurance and happiness that our loved one is being so well cared for both in a physical and…"   Read all 80 reviews
Location Type Care Home

Set in extensive grounds of 50 acres which include attractive gardens and mature woodland the building is an elegant Georgian House believed to be circa 1825. Harbledown Lodge with a team of experienced Registered Nurses offering 24hr cover can deliver… Read more about Harbledown Lodge Nursing Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • Mental Health
  • Sensory Impairment
  • 56 Rooms from £1,600 / week
Dale Mount

Dale Road, Southfleet, Gravesend DA13 9NX 

9.5 31 reviews
"During my recent visit to Dale Mount my mum had a fall in her room. I was impressed by the efficiency the staff demonstrated in dealing…"   Read all 31 reviews
Location Type Care Home

Located in the rural setting of Southfleet Village, with its local shops and public houses, the home has extensive surrounding grounds providing a spacious setting. Within these grounds are secure gardens for service users and families to enjoy at any… Read more about Dale Mount

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • 13 Rooms from £1,500 / week
Whitstable Nursing Home

The Old Vicarage, 28 West Cliff, Whitstable CT5 1DN 

9.5 37 reviews
"Placing my mother in a nursing home was a difficult but necessary decision. She has been in the home for nearly three years and we have…"   Read all 37 reviews
Location Type Care Home

Situated within the town centre, overlooking a golf course Whitstable Nursing Home affords easy access to the seafront and other local amenities. The home has its own unique character presenting a home like environment for service users to enjoy. 24hr… Read more about Whitstable Nursing Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • 34 Rooms from £1,500 / week
Edward House

86 Mill Road, Burgess Hill RH15 8DZ 

9.4 46 reviews
"My brother has been in Edward House for nearly 18 months, and we are very pleased with the way he is looked after, The manager and her team…"   Read all 46 reviews
Location Type Care Home

The home is located in a central position close to local transport and other amenities, which include a shopping centre, restaurants and public houses. All these are within walking distance and easily accessible. Within a homely environment the care… Read more about Edward House

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • 22 Rooms from £979 / week
Eastfield

76 Sittingbourne Road, Maidstone ME14 5HY 

9.4 34 reviews
"We always feel welcome and supported whenever we enter the doors to Eastfields. We find the staff and management are always on hand for any…"   Read all 34 reviews
Location Type Care Home

Eastfield Care Home is a modern building set back from the road with beautifully manicured and secure gardens. It has stylish lounges and dining areas perfect for relaxing and socialising. Located near to Maidstone city centre, there is an easy access… Read more about Eastfield

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • Sensory Impairment
  • 43 Rooms from £1,500 / week
Charles Lodge

75 New Church Road, Hove BN3 4BB 

9.1 36 reviews
"My Uncle has been a resident for some time at Charles Lodge and has always been well looked after. The staff is caring and helpful and the…"   Read all 36 reviews
Location Type Care Home

Charles Lodge is situated off an attractive tree lined road in a central but secluded position in Hove. In addition to local shops and amenities invigorating sea breezes can be enjoyed on a visit to the nearby seafront. The care needs of Residential… Read more about Charles Lodge

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • 27 Rooms from £1,200 / week

Nicholas James Care Homes Ltd Reviews (650)

9.5
Nicholas James Care Homes Ltd has a Group Review Score of 9.5 (9.540) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Nicholas James Care Homes Ltd must have a Review Score.

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Review of

Whitstable Nursing Home

from K V (Respite Resident) assisted by family/friend published on 20 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I stayed in WNH for approximately 8 weeks for respite care following a bad broken shoulder bone and needing 24 hour support.
Overall the care was good with particular individuals exceptional. Generally I was made to feel welcome and all the staff team made time to cheer the day up.
The nursing care
was good, the kitchen, laundry and cleaning staff were hard working and versatile.

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Review of

Chestfield House

from Julia W (Wife of Resident) published on 19 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We found from the first visit Chestfield House was very homely the atmosphere was calm and quiet.

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Review of

Dale Mount

from K t (Daughter of Resident) published on 19 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

During my recent visit to Dale Mount my mum had a fall in her room. I was impressed by the efficiency the staff demonstrated in dealing with the situation and the compassion they showed towards my mum.

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Review of

Harbledown Lodge Nursing Home

from J J (Sister-in-law of Resident) published on 18 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Care home clean. Polite staff.

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Review of

Dale Lodge

from L W (Grandson of Resident) published on 18 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The facility itself is beautifully designed, with spacious, well-lit rooms and areas where residents can relax or socialize. It feels more like a cozy home than a traditional care setting. The grounds are well-maintained, offering a peaceful environment with outdoor spaces where residents can enjoy
fresh air and sunshine

Reply from Kerry Johnson, Manager at Dale Lodge

Thank you for your lovely review, i will pass your comments on to all staff.


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Review of

Harbledown Lodge Nursing Home

from S L (Daughter of Resident) published on 14 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Since dads been in the Home his been always clean and tidy, dad is very happy on every visit and the staff are always very helpful and friendly. Would recommend this home to friends and family.

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Review of

Harbledown Lodge Nursing Home

from T S (Daughter of Resident) published on 14 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My dad has been very happy since coming to Harbledown Lodge Nursing Home. The staff are always friendly and look after dad very well. It is always very clean and tidy, and we are very happy that dad is there.

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Review of

Eastfield

from D B (Daughter of Resident) published on 14 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We always feel welcome and supported whenever we enter the doors to Eastfields. We find the staff and management are always on hand for any help we need. Mum enjoys all the variety of foods and drinks on offer to her, she enjoys the activities that are arranged especially balloon games or books. Mum
has been looked after very well and has often called it her home. The home is cleaned daily. Families are always invited to any events taking place which are a very good social occasion to attend.

Reply from Lauren Traveller, Manager at Eastfield

Thank you very much for your feedback, I shall share this with the rest of the team


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Review of

Haydon-Mayer Care Home

from C S (Daughter of Resident) published on 13 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

On the whole, given the crisis in the care industry, Haydon-Mayer perform as well as can be expected. The carers and staff treat our father with sensitivity and respect and he is happy here. It's a great shame that at present there is not an activities coordinator on site. There always seemed to be
a buzz about the place but sadly no more.

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Review of

Whitstable Nursing Home

from J C (Son of Resident) published on 11 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Placing my mother in a nursing home was a difficult but necessary decision. She has been in the home for nearly three years and we have been delighted with her care. As her health conditions have progressed, the team have adapted to changing needs. Beyond great clinical care, the staff have been kind
and professional, treating Mum like a family member. We are delighted that we chose Whitstable Nursing Home.

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Review of

Harbledown Lodge Nursing Home

from D W (Daughter of Resident) published on 7 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has been in an assessment bed since November 25th. Her room has always been clean + fresh -she appears well cared for. Staff are always friendly and polite to both mum and myself. The home keeps me informed of any changes in mums health and what she has done (or not done) as the dementia stops her
telling me herself so its important to me to be kept in the loop.

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Review of

Harbledown Lodge Nursing Home

from A K (Daughter of Resident) published on 6 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our experience has been one of relief, reassurance and happiness that our loved one is being so well cared for both in a physical and emotionally caring manner. Her room is ideal offering her lovely views from her windows, which is very important to her.
The warmth and genuinely caring nature of all
the staff is exemplary, she is enjoying the freshly cooked meals and on occasion when she has requested something, it has been provided with a smile and no fuss. She's engaging in the activities and consequently, other residents which is lovely to see. She is very happy here which is a blessing to us all who love her. Thank you.

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Review of

Walmer Care Centre

from S C (Son of Resident) published on 6 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Loving caring polite staff. Clean building with a good atmosphere. Hard working staff that demonstrate tolerance and understanding of the residents. Rooms are clean and tidy. I always recommend the home to other members of the public.

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Review of

Chestfield House

from Philip S (Friend of Resident) published on 4 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend was admitted to Chestfield House in December 2024. From day one he was treated with great care and compassion, all the staff I came into contact with were friendly and helpful, nothing was too difficult. The nursing staff were always available and approachable.
My friend's room was clean
and well maintained.

Reply from Manju Joy, Manager at Chestfield House

Thank you for your kind feedback. I will share this with the rest of the team.


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Review of

Chestfield House

from P M (Son of Resident) published on 4 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My 93yr old Mother was a resident from May 2024 until February 2025 and over that period the manager and all her team at Chestfield House have been simply marvelous with their kind, attentive and sympathetic care they provide.
There are no visiting times, just turn up when ever you want (if late at
night let them know), with this in mind, mum was always dressed, washed and in clean bedding right up to the end. Through Mum's health ups and downs, the staffs and doctors communication has from day one been excellent, we never felt out of the loop.
Thank you for everything.

Reply from Manju Joy, Manager at Chestfield House

Thank you for your kind feedback. I will share this with the rest of the team.


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Review of

Dale Lodge

from M L (Son of Resident) published on 3 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in Dale Lodge for two years. This has been her third care home, it has been the best so far. There are always activities going on which I know my mother enjoys. I can highly recommend the house and its caring staff.

Reply from Kerry Johnson, Manager at Dale Lodge

Thank you for your lovely review! We will pass your comments on to the staff.


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Review of

Dale Mount

from S S (Friend of Resident) published on 3 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very friendly and welcoming staff. I feel like the residents could be entertained a little more as they are all sleeping all the time and look bored.

Reply from Kerry Johnson, Manager at Dale Mount

Thank you for your kind words about our staff! We truly appreciate your feedback. Keeping our residents engaged and entertained is very important to us, and we're always looking for ways to enhance their daily activities. We hold regular family and client meetings to ensure we provide a full and varied activity schedule. We'll certainly take your comments into consideration as we continue to improve. If you have any suggestions, we'd love to hear them!


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Review of

Dale Lodge

from L K (Granddaughter of Resident) published on 28 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Dale Lodge is a lovely, clean and friendly care home. Nan is always well fed (appraently the food is lovely) and entertained. The activities are frequent and lots of fun. Thank you for looking after her so well.

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Review of

Dale Lodge

from S P (Daughter of Resident) published on 28 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum is happy in this environment. All of the staff are friendly and she always looks clean and tidy. Mum loves the visits arranged when the children and animals come as therapy.

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Review of

Haydon-Mayer Care Home

from M P (Resident) published on 27 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Room clean and warm.
Staff are excellent.
Very happy and good food.
Comfortable shower.

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Awards / Recognitions (5)

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Frequently Asked Questions about Nicholas James Care Homes Ltd

How many Care Homes does Nicholas James Care Homes Ltd own?

Nicholas James Care Homes Ltd own 11 Care Homes.

Which Nicholas James Care Homes Ltd Care Homes have the highest review score?

Dale Lodge, Walmer Care Centre & Chestfield House have the highest review score.
Nicholas James Care Homes Ltd in East Sussex Nicholas James Care Homes Ltd in Kent Nicholas James Care Homes Ltd in West Sussex

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