Care Home Owned by Forest Healthcare in Hertfordshire

9.8 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Forest Healthcare in Hertfordshire

Only the locations & reviews in Hertfordshire for Forest Healthcare are showing below.

View the details of all 13 locations (with 1105 reviews) owned by Forest Healthcare

Forest Healthcare Locations in Hertfordshire (1)

 

1 Care Home owned by Forest Healthcare in Hertfordshire

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Forest Care Village Elstree & Borehamwood

10/20 Cardinal Avenue, Borehamwood WD6 1EP 

9.4 97 reviews
"Forest Care Village have taken great care of my mum, she is visiting for a month. Every single carer has been absolutely brilliant, so…"   Read all 97 reviews
Location Type Care Home

Welcome to Forest Care Village Care Centre in Borehamwood, Hertfordshire. The modern facility offers 24-hour nursing care for adults with life-long physical conditions, particularly those with Acquired Brain Injuries and neurological conditions and24… Read more about Forest Care Village Elstree & Borehamwood

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Younger Adults
  • Sensory Impairment
  • 178 Rooms from £1,350 / week

Forest Healthcare Reviews in Hertfordshire (97)

9.8
Forest Healthcare has a Group Review Score of 9.8 (9.820) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Forest Healthcare must have a Review Score.

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Review of

Forest Care Village Elstree & Borehamwood

from S T (Resident) published on 5 December 2024
Overall Experience  Overall Experience 5.0 out of 5

This is a great place to live. The staff always try to help where ever they can. We have an excellent manager who always has time to listen to any problems we have and does her best to solve them. I cannot forget the lifestyle team who do their best to include everyone!

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Review of

Forest Care Village Elstree & Borehamwood

from Annika J (Daughter of Resident) published on 5 December 2024
Overall Experience  Overall Experience 5.0 out of 5

Forest Care Village have taken great care of my mum, she is visiting for a month. Every single carer has been absolutely brilliant, so friendly and caring. My mum is particularly enjoying the food and activities she has mentioned several times how delicious the food is. I trust that my mum is in safe
hands and I feel grateful that there is a forever home waiting when she is ready.

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Review of

Forest Care Village Elstree & Borehamwood

from Charlotte A (Friend of Resident) published on 30 October 2024
Overall Experience  Overall Experience 5.0 out of 5

I recently visited a friend at Forest Care Village and my experience was nothing short of exceptional. The staff were incredibly warm and welcoming, creating a friendly atmosphere that made both residents and visitors feel at home. The facility itself is clean, well-maintained, and beautifully designed,
providing a comfortable environment.
During my visit, I was impressed by the variety of activities available for residents, fostering a sense of community and engagement. My friend spoke highly of the personalized care they receive, and it was evident that the staff genuinely care about each resident's well-being.
Overall, I highly recommend Forest Care Village, for anyone looking for a supportive and nurturing environment for their loved ones. It truly feels like a home away from home.

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Review of

Forest Care Village Elstree & Borehamwood

from Jithin K (Friend of Resident) published on 30 October 2024
Overall Experience  Overall Experience 5.0 out of 5

Excellent organisation, many activities, cheerful staff.
The staff and facilities are very good. The premises are clean and tidy and the overall experience is very satisfactory. Highly recommended!

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Review of

Forest Care Village Elstree & Borehamwood

from I K (Resident) published on 13 September 2024
Overall Experience  Overall Experience 5.0 out of 5

I have been here for almost six years if only it had happened many years ago. From the age of ten, I have suffered from mental health. I have been in mental wards in various hospitals and I didn't want to leave. But since arriving in Forrest Care it has felt like home without any pressure or (just occasionally).
For me, it has been the best years of my life apart from many my early years at Primary School and living rough on the Isle of Wight (both pressure-free)

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Review of

Forest Care Village Elstree & Borehamwood

from B W (Resident) published on 13 September 2024
Overall Experience  Overall Experience 5.0 out of 5

I have lived here for 11 years. I enjoy doing the activities and watching the entertainment. The care is good and everyone tries their best.

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Review of

Forest Care Village Elstree & Borehamwood

from Heidi B (Daughter of Resident) published on 5 September 2024
Overall Experience  Overall Experience 5.0 out of 5

My Mum is being extremely well cared for on Lavender Ward. The staff are friendly and kind and I cannot thank them enough for how well they are looking after her. The activity team do a great job of providing entertainment for all residents to enjoy.

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Review of

Forest Care Village Elstree & Borehamwood

from Denise T (Resident) published on 27 August 2024
Overall Experience  Overall Experience 5.0 out of 5

The carers are very friendly.
I like going down and joining in the games and entertainment.

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Review of

Forest Care Village Elstree & Borehamwood

from C K (Resident) published on 27 August 2024
Overall Experience  Overall Experience 5.0 out of 5

All my care at the care home has been exemplary. All the staff have treated me with dignity, kindness and respect. There has been nothing that has been too much trouble from all the staff in the care home.

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Review of

Forest Care Village Elstree & Borehamwood

from Rohit M (Resident) published on 27 August 2024
Overall Experience  Overall Experience 5.0 out of 5

I have learnt that I do a lot more things for myself. I have met some friendly people (staff and residents) and made some great friends.
Great variety of food and activities.

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Review of

Forest Care Village Elstree & Borehamwood

from R P (Resident) published on 27 August 2024
Overall Experience  Overall Experience 5.0 out of 5

Since I was admitted by kind staff who came to see me at the hospital. I've been treated so well and professionally that it has made a big impact on my life, as I was in a poor state of health, which is good now, thanks to all and everyone here who turned my life into a life to go forward. I'm very
grateful to you all. Many thanks.

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Review of

Forest Care Village Elstree & Borehamwood

from Kimberley V (Resident) published on 28 March 2024
Overall Experience  Overall Experience 5.0 out of 5

I love living here. The new management, they are friendly and caring. The lifestyle team are very supportive to us all and always lots to do. My housekeeper does a lot for me and I like all the staff, they're looking out for me.

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Review of

Forest Care Village Elstree & Borehamwood

from Jennifer R (Respite Resident) published on 5 March 2024
Overall Experience  Overall Experience 5.0 out of 5

Having been here for ten weeks, I must say that I find the staff and nurses very warm and helpful. I've felt like belonging to a family and I shall miss you all. I hope to come and visit you soon.
I would certainly think about staying again in the future. Many thanks, also the downstairs activities
were very good. May God bless you all.

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Review of

Forest Care Village Elstree & Borehamwood

from Julie G (Niece of Resident) published on 5 March 2024
Overall Experience  Overall Experience 5.0 out of 5

I can't express enough of all the help the home did for my uncle. He was well cared for, loved and made to feel very comfortable. They made the whole family welcome and even provided tea and toast on the nights staying with him. Thank you. The community in the home is just brilliant. Thank you for everything.

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Review of

Forest Care Village Elstree & Borehamwood

from Betty S (Sister-in-law of Resident) published on 26 January 2024
Overall Experience  Overall Experience 1.0 out of 5

I am absolutely amazed at receiving no explanation as to where one of my sister-in-law's possessions has gone. Unfortunately, she passed away last August, but the irreplaceable item had been missing for some time before that. After enquiring of its whereabouts I eventually rang and spoke to the CEO?
of the organisation, who asked if I would give time for a thorough search to take place throughout the unit, when she would get back to me - I have heard nothing! I found the place very unwelcoming and had I been given the choice of where my sister-in-law was placed, I would certainly not have chosen Forest Care. Take heed if you care for your loved ones. I could go on, but unfortunately, amount of words is restricted.

Reply from Kate Kay, Operations Manager at Forest Care Village Elstree & Borehamwood

As soon as we were made aware of the missing item in September, we made every effort to locate this. Unfortunately, we have not been able to and sincerely apologise.


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Review of

Forest Care Village Elstree & Borehamwood

from J G (Brother of Resident) published on 10 January 2024
Overall Experience  Overall Experience 5.0 out of 5

Our brother was in the Avalon Ward so carrying and sensitive people who took great care of our brother. So helpful friendly staff who took great care of our brother. So helpful, friendly staff whose small but little touches made our brother's and our lives much better. Thank you for all your care and
advice in this difficult time. Keep up the great work you guys do. Thank you.

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Review of

Forest Care Village Elstree & Borehamwood

from Andrew S (Husband of Resident) published on 8 January 2024
Overall Experience  Overall Experience 4.0 out of 5

Very courteous and helpful staff.
Always willing to assist.
Thank you all very much.

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Review of

Forest Care Village Elstree & Borehamwood

from Ian G (Resident) published on 3 January 2024
Overall Experience  Overall Experience 5.0 out of 5

I am happy here and looked after.

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Review of

Forest Care Village Elstree & Borehamwood

from Nadine G (Day Care) published on 12 December 2023
Overall Experience  Overall Experience 5.0 out of 5

I have been working at Forest Care Village Elstree & Borehamwood over two years, the management and staff are all involved with the care we give to our residents. The teamwork is incredible and we love welcoming new residents and making them feel welcome in to their new home.


Forest Care Village

Elstree & Borehamwood also have a really good activity team who will support the community and get everyone involved with the activities.

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Review of

Forest Care Village Elstree & Borehamwood

from E H (Daughter of Resident) published on 29 November 2023
Overall Experience  Overall Experience 1.0 out of 5

Staff have been horrific to my mother. I wish there were cameras installed so that managers can see what is going on. It is an utter disgrace. On view today the place looks filthy. Security is non-existent on the front desk. Anyone can walk in off the street.

Reply from Zoe Hiscox, Operations Manager at Forest Care Village Elstree & Borehamwood

The health, safety and happiness of our residents is our priority. 24-hour CCTV is in operation within the home for additional safety measures. We encourage families to share any concerns as soon as they experience them, to allow us to address them. When we received this feedback, we immediately conducted a thorough investigation. We would welcome the opportunity to share our findings.


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Awards / Recognitions (8)

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