Forest Healthcare in Norfolk | 1 Care Home

Review of
Hassingham House Care Centre
from Jacqueline B (Wife of Resident) published on 8 April 2025

Submitted via Website • Report

Overall Experience

My husband was placed in Hassingham for end of life care. Whilst this situation is not a good one for either resident or relatives, our family felt that he was given the utmost care and respect until his final moments. When he could eat, he was surprised by the excellent menu on offer. Even the young

carers seem to have been given excellent training, the nursing staff were fully conversant with everything that could be done to ease any pain and is was especially struck by the fact that all of the staff took time to speak with the family when we were struggling. I only gave the rooms a 4* rating because even though they are quite spacious, they could probably do with a little upgrade and my husband could not use and activities because of his poor health. However, I would always prioritise excellent care over a slightly dated room so would recommend to anyone needing such a service.

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Review of
Hassingham House Care Centre
from Wendy N (Mother of Resident) published on 28 March 2025

Submitted via Postal Card • Report

Overall Experience

My daughter has been in Hassingham House since January 2024. I've always felt very welcome and like a part of the family when I go in.
They have recently hired a chef who is amazing, & a new hairdresser. The activities are very good & important for the residents.
The carers & nurses are very easy

to approach & do a great job.
The management has recently been replaced and things seem to be working out well there too.
All in all, Hassingham House is highly recommended by me!

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Review of
Hassingham House Care Centre
from M M (Son of Resident) published on 5 August 2024

Submitted via Website • Report

Overall Experience

My mother has been cared for at the home and she has been looked after very well. In the 7 years she has been there the staff have been friendly and helpful with the challenges of dementia. I would recommend this home to anyone with a dementia person.

Reply from Jane Shiner, Home Manager at Hassingham House Care Centre

Thank you so much for taking the time to review our service and I will ensure that your review is shared with the team.

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Review of
Hassingham House Care Centre
from Juliet J (Daughter of Resident) published on 29 July 2024

Submitted via Website • Report

Overall Experience

Mum moved to Hassingham House in April 2024. She had always said that she didn't want to be in a care home and had been looked after by an excellent live-in carer. As her Alzheimer's progressed, we felt that it was the right time to look at a care home. My sisters and I were all worried about the transition

but as Mum walked into the care home for the first time, there was a very happy group of staff waiting to welcome her, including the manager, who gave Mum a hug (maybe it was the other way round!).
We are so lucky to know that Mum has settled in well, is content, very well cared for, and safe.
All the staff - managers, admin, carers, cleaning staff, etc. are fantastic and their caring nature and empathy show through constantly. They are so kind and attentive and always on hand to help in any way they can. Nothing is too much trouble. I always feel welcome when I visit and am so grateful for everything that they do. I can't praise them enough.

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Review of
Hassingham House Care Centre
from J H (Daughter of Resident) published on 22 July 2024

Submitted via Website • Report

Overall Experience

My parents came to Hassingham House in April 2021 just after Covid. They were the first residents to go into the home after the pandemic. They were given a double room and were welcomed with open arms. Everyone was so kind and caring. It was a difficult time not just for them but for the family too.

The manager is so professional and all the staff are so dedicated to their roles. My father sadly passed away in February this year and the palliative care he was given was outstanding. I stayed with him in the home until he passed and every single member of staff was so kind, caring and understanding not only towards me but to my mum, my brother and all our family members. I would thoroughly recommend Hassingham House Care Home to those of you who are looking for a nursing home for your loved ones.

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Review of
Hassingham House Care Centre
from Tracy E (Sister of Resident) published on 9 May 2024

Submitted via Website • Report

Overall Experience

My brother spent the last few months of his life at Hassingham. The staff there were amazing. Especially his keyworker. She was incredible and we as a family are so grateful to her for her dedication and care of my brother. She really went above and beyond in her care and I know my brother loved and

appreciated her. Hassingham has a lovely atmosphere when you walk in, the gardens are beautiful. All of the staff are lovely and nothing is too much trouble. We wouldn't hesitate to recommend it to anyone.

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Review of
Hassingham House Care Centre
from Lauren A (Sister of Resident) published on 20 February 2024

Submitted via Website • Report

Overall Experience

My sister moved into Hassingham House on the 29th January. She was immediately made welcome by the staff. Everyone is so friendly. The home itself is lovely, clean, and feels so homely and inviting. She has made some lovely friends already, with both the staff and the other residents. She is so much

happier here already than she was at her last home of 6 years. Having visited her, I was also made to feel so welcome. All the staff go above and beyond. It really is a fantastic home and I wish my sister many happy years here. We as a family cannot fault this home at all, it's amazing.

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Review of
Hassingham House Care Centre
from Louise T (Daughter of Resident) published on 18 September 2023

Submitted via Website • Report

Overall Experience

Our mother has been in Hassingham House for eight months now and we are delighted with the care and support she is receiving; from the management team all the way through to the nurses and carers. There is a real sense of family the moment you step through the door, you are so welcomed and it is very

easy to see how happy all the residents and staff are. We tried 3 other homes before finding Hassingham and it is without a doubt, the best we could have possibly hoped for our dear mum. The recent summer fete was a huge success and a lovely fun day for all. We are always encouraged to visit as often as we like and to participate in the events they have planned throughout the year. We cannot recommend Hassingham House enough, nor praise it enough. Absolutely first class.

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Review of
Hassingham House Care Centre
from D W (Resident) published on 5 September 2023

Submitted via Postal Card • Report

Overall Experience

It is nice that my room is decorated with my favourite football team. I am happy living here. I have lived here for 11 years.

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Review of
Hassingham House Care Centre
from James C (Resident) published on 4 September 2023

Submitted via Postal Card • Report

Overall Experience

I have lived here for 14 years. The carers are always helpful. The activities staff are fun and full of different ideas. The choice is excellent and they are always here to talk to.

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Review of
Hassingham House Care Centre
from Keir C (Grandson of Resident) published on 12 December 2022

Submitted via Website • Report

Overall Experience

My grandad spent 11 months at Hassingham House Care Centre and they provided excellent care and support for both him and my wider family, particularly at the end-of-life stage. The nurses, carers and wider staff were all fantastic and the management was second to none. They made a difficult time as

easy as possible.

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Review of
Hassingham House Care Centre
from Joanna J (Niece of Resident) published on 6 September 2022

Submitted via Website • Report

Overall Experience

My Aunt spent the last 3 years of her life in the wonderful, loving care of the brilliant staff at Hassingham House. Even during the Covid pandemic, the patience and professionalism of all the staff, the level of care and consideration she received never once faltered. The pandemic procedures heaped

extra pressure on all the staff, but their strength and resilience always shone through with a smile, with the wellbeing of the residents always being their priority. The level of care, compassion and kindness was ever present and high standards of cleanliness remained exceptionally high. Their professionalism is exemplary and I cannot thank them or praise them enough for all their kindness, patience, understanding, love, care and attention given to my aunt - and to us. Nothing was too much trouble, from the tea ladies to the manager. Thank you all so much.

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Review of
Hassingham House Care Centre
from Claire L (Daughter of Resident) published on 13 July 2022

Submitted via Website • Report

Overall Experience

Today is the anniversary of my father's death. In honour of his memory, I want to (belatedly) pay tribute to my Hassingham family. From my first contact with the manager, I knew Dad was in the safest of hands. He was made to feel at home and thrived under the expert care and attention of the staff.

Nothing was too much trouble - ordering his newspaper, helping him with his mobile phone so that we could keep in touch, giving him late-night snacks so that he was never hungry, listening to all his stories and encouraging him to socialise and make new friends. The hospital consultant was full of praise for the quality and consistency of dad's care (which prevented further surgery). They looked after me too, from a card and cake on my birthday to keeping me company late into the night during dad's final hours. Everyone made time and made a difference. Hassingham House is an oasis of kindness and compassion where outstanding care is delivered by exceptional people. Look no further.

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Review of
Hassingham House Care Centre
from H H (Friend of Resident) published on 18 June 2022

Submitted via Postal Card • Report

Overall Experience

All staff are friendly, efficient and professional at Hassingham House. This creates a homely and caring community in which to leave your loved one confidently, knowing that they will be safe, settled and treated as individuals with respect and understanding.

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Review of
Hassingham House Care Centre
from Ian S (Son of Resident) published on 10 June 2022

Submitted via Website • Report

Overall Experience

Dad has been receiving great care at Hassingham House Care Centre from a professional and dedicated team of people who really care about their residents and patients. Relatives and family are made to feel very welcome and at home with nothing too much trouble. Overall an excellent experience.

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Review of
Hassingham House Care Centre
from Susan T (Daughter of Resident) published on 14 March 2022

Submitted via Postal Card • Report

Overall Experience

My dad was in Hassingham House Care Centre since April 2020 until 14th February 2022 the care he received from all staff (family) was very good. They were very kind, loving and respectful at all times. They made us feel very welcome when we visit Dad and always had a smile. Thank you.

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Review of
Hassingham House Care Centre
from Bridget B (Wife of Resident) published on 28 February 2022

Submitted via Postal Card • Report

Overall Experience

From start to finish it felt like home, a lovely place to be for my husband and for myself to visit him.
I have found no negatives whatsoever, all staff wonderful.
Plenty of planned activities for residents if they wish to join in.
I would like to think if in later life I had to, through circumstances,

go into a home, that they would pick Hassingham House Care Centre.

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Review of
Hassingham House Care Centre
from Francine C (Daughter of Resident) published on 28 September 2021

Submitted via Website • Report

Overall Experience

When my 91-year-old mother with heart failure and vascular dementia deteriorated suddenly, I needed to find a care home that would cater for her needs better than I could provide when she was living with me. Over the years I have used various care homes for respite. None of them can compare with Hassingham

House. My mother settled immediately - she was relaxed and happy. The staff, at every level, were wonderful with her - attentive, competent and caring to the end. They could not have been kinder. Each time I visited I left feeling confident that my mother was in the best place possible and her medical and care needs were being met fully. Nothing was too much trouble - the staff could not have provided better care for her.

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Review of
Hassingham House Care Centre
from Penelope G (Daughter of Resident) published on 24 June 2021

Submitted via Postal Card • Report

Overall Experience

I felt assured my mum was receiving the best care and was kept safe. This allowed me to have a relationship with my mum as daughter and not daughter and carer. The staff at Hassingham House are exemplary, kind and treated my mum with dignity and respect.

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Review of
Hassingham House Care Centre
from Pauline C (Wife of Resident) published on 6 April 2021

Submitted via Postal Card • Report

Overall Experience

I cannot speak highly enough of the care given at Hassingham House Care Centre. The manager and all the staff couldn't be more caring and helpful to my husband, my son and to myself ay this very difficult time.

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Care Home Owned by Forest Healthcare in Norfolk

Forest Healthcare Locations in Norfolk (1)

Forest Healthcare Reviews in Norfolk (45)

Hassingham House Care Centre

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