Grange Close, Manor Road, Goring-on-Thames, Reading RG8 9EA
"I needed to move my dad to a care home recently after he became unable to live alone, and The Grange couldn't have been a better choice for…" Read all 22 reviews
The Grange is a Reading care home located in scenic grounds, where older clients can achieve a comfortable retirement with the peace of mind that skilled and friendly care workers are always on hand. A listed building, The Grange's interior has been… Read more about The Grange
Lyndhurst Road, Goring-on-Thames, Reading RG8 9BL
"Mum has been incredibly well looked after. She has been encouraged to take part in many of the activities on offer and particularly loves…" Read all 17 reviews
Lyndhurst Residential Home is a Victorian property that has been lovingly refurbished and also extended to make the most of its potential for those who need care and support. Ideal for adults with reduced mobility, the interior includes an automatic… Read more about Lyndhurst Residential Home
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Reply from Aaron Northey-Stevens, Director at Lyndhurst Residential Home
Thank you for sharing such a heartfelt review. It means a lot to know that your mother has found comfort and happiness with us at Lyndhurst. Our team is dedicated to creating a warm, welcoming environment, and it's wonderful to hear that both you and your mother feel at home here. Knowing that she is enjoying activities and feeling engaged, as well as seeing improvements in her well-being, brings us great joy. Best wishes.
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Reply from Aaron Northey-Stevens, Director at The Grange
Thank you for your thoughtful review. We're glad to hear that your aunt is happy at The Grange and that you find the team kind and helpful. We really appreciate your feedback about her care and communication. We will certainly work on ensuring messages are consistently received by all staff, and that your aunt is fully prepared in advance for outings. Your insights help us improve, and we are always here to address any concerns to make your aunt's experience as comfortable as possible. Thank you again for sharing your kind thoughts. Best regards.
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Reply from Aaron Northey-Stevens, Director at The Grange
Thank you for your kind review. We're pleased that your mother feels comfortable and supported at The Grange, and that she's been able to enjoy activities and form friendships. It's heartening to know that our care has brought you peace of mind. Best regards.
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Reply from Aaron Northey-Stevens, Director at The Grange
Thank you for taking the time to share your lovely review. We are so pleased to hear that your aunt is happy and content with her care at The Grange. Our team is committed to ensuring all residents feel safe, comfortable, and well cared for, so it's wonderful to hear that this has been your experience over the years. We're glad that you find the home warm, clean, and inviting, and that you feel well-informed during your visits. Your kind words about our staff's dedication mean a great deal to us. Best regards
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Reply from Aaron Northey-Stevens, Director at The Grange
Thank you for taking the time to share your experience at The Grange. We're grateful for your kind words about our staff and management, and we're pleased that you find the team considerate and supportive. Ensuring that visitors feel welcome and residents' needs are met with care is always our priority, and we're happy to hear that this has been your experience. We also appreciate your feedback on cleanliness and the facilities. We take all comments seriously and will continue to work on improving these areas, ensuring a comfortable environment for all our residents. Your support means a lot to us, and we're committed to making sure both residents and their families feel confident in the care we provide. Best regards
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Reply from Aaron Northey-Stevens, Director at The Grange
Thank you so much for your glowing review! We are truly grateful for your kind words about the care and support your parents have received at The Grange. It's wonderful to hear that our communication and flexibility have made a positive impact on your family and that the facilities, including the minibus trips, have been enjoyable. Our team works incredibly hard to ensure that every resident feels cared for, safe, and supported, and it's rewarding to know that this effort has resonated with you. We are delighted that the excellent care, food, and overall environment have met your expectations. Your feedback inspires us to continue delivering the best possible experience for our residents and their families. Thank you again for taking the time to share your experience. Best regards
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Reply from Aaron Northey-Stevens, Director at The Grange
Thank you so much for your thoughtful review. We're thrilled to hear that the resident has received the care and attention of the highest order at The Grange. It's always our priority to provide professional, courteous, and compassionate care, and it's wonderful to know that this has been reflected in your experience. We're also glad to have been able to assist with Social Services, as we understand how important it is to support families and friends during these processes. We truly appreciate your feedback and continued trust. Best regards
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Reply from Aaron Northey-Stevens, Director at The Grange
Thank you for your lovely review and for taking the time to share your experience. We're so pleased to hear that your father is feeling comfortable and well cared for at The Grange. Our team works hard to create a warm and supportive environment for all our residents, and it's wonderful to know that it's making a difference for your family. We truly value the trust you've placed in us, and we're grateful for your kind words. The staff will be delighted their desserts go down well! Best regards
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Reply from Aaron Northey-Stevens, Director at Lyndhurst Residential Home
Thank you so much for your wonderful feedback. We're delighted to hear that your mum is enjoying all the activities, especially singing, baking, and bingo! It's lovely to know that she feels well cared for and that our staff's kindness and humour have made a positive impact on her experience. We're incredibly grateful for your kind words and will continue to do our best to provide the highest level of care. Best regards.
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Reply from Aaron Northey-Stevens, Director at Lyndhurst Residential Home
Thank you so much for your lovely review! We're thrilled to hear that you're pleased with the recent changes at Lyndhurst, from the garden improvements to the new conservatory. It's fantastic that you've noticed the hard work our staff and management team put in to ensure the best care and comfort for our residents during these updates. Your support means the world to us, and we'll continue to do everything we can to make Lyndhurst a wonderful place.
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Reply from Aaron Northey-Stevens, Director at The Grange
Dear Sophie, Thank you so much for your wonderful review. It truly means a lot to hear such kind words from you and your family. We're delighted that you continue to be happy with the care and support we provide, and we're so glad the minibus outings have been a positive addition for the residents. It's our pleasure to ensure that everyone stays connected with the beautiful surroundings we're lucky to have.
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Reply from Aaron Northey-Stevens, Director at Lyndhurst Residential Home
Thank you so much for your kind words! We're thrilled to hear that you find the atmosphere at Lyndhurst welcoming and homely. It's wonderful to know that our team's efforts to care for and engage with the residents are appreciated. We always strive to create a happy and stimulating environment, and it's heartening to hear that it's making a positive impact.
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Reply from Dianne Louise Downard, Registered Manager at Lyndhurst Residential Home
Thank you for your review, mum will be missed by all.
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Reply from Aaron Northey-Stevens, Service Manager at The Grange
Thank you for your kind works Rupert, it has been our pleasure to have her here.
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