16 Highfields, Ashtead KT21 2NL
"Five-star review - excellent staff, great care, delighted with excellent treatment my brother has had. Staff are so kind and caring and I…" Read all 27 reviews
Birdscroft Nursing Home, situated in a private road in Ashtead, offers a variety of services including elderly, dementia, respite care and convalescence stays. The spacious main house provides three pleasant lounges, which creates a relaxing and… Read more about Birdscroft Nursing Home
31/35 Osterley Park Road, Southall UB2 4BN
"So glad we chose The Willows to look after my mother. First class care with the very best of qualified friendly staff. We are always made…" Read all 47 reviews
The Willows Nursing Home, situated in Southall offers a variety of services, including elderly, dementia, respite care and convalescence stays. It is within close proximity to the M25 and local shops, making it an ideal location. The Willows Nursing… Read more about The Willows Nursing Home
71 Filsham Road, St Leonards-on-Sea TN38 0PG
"We were able to have a family birthday party in the dining room for our mum's 88th birthday. The staff had made the room look beautiful,…" Read all 43 reviews
Seaview Nursing Home, situated in St Leonards-on-Sea, offers a variety of services, including elderly, dementia, respite care and convalescence stays. It is conveniently positioned within easy reach of Bexhill and Eastbourne. Its proximity to the sea… Read more about Seaview Nursing Home
656 Birmingham Road, Spring Pools, Lydiate Ash, Bromsgrove B61 0QD
"It was my father's birthday on Sunday 21st January and the events organiser arranged a buffet and lovely birthday cake to celebrate the…" Read all 25 reviews
The Meadows Nursing Home, situated just outside Rubery at the foot of the Lickey Hills, offers a variety of services, including elderly, dementia, respite care and convalescence stays. It is conveniently positioned and within easy reaches of Birmingham,… Read more about The Meadows Nursing Home
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Reply from Frenklin Khedia, Manager at The Willows Nursing Home
Thank you your cooperation and support for the home.Very friendly relationship with team. We appreciate for your comments and kind words for the team. This is home to home service and we provide person centred care with choices & preference as always. I have great skill staff team to provide professional approach to the clients. Thank you for your appreciation.
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Reply from Frenklin Khedia, Manager at The Willows Nursing Home
Thank you for your trust and faith within team. Your appreciation inspired us for go more and more extra mile to provide person centred care. We do provide care & support as per their choices & preferences. Our residents always comes first priority. This is their home and we are all her to support as per their likes. Thank you for your kind words for my team and really appreciated. You are a very good supporter for the team and always help to the team for mum.
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Reply from Frenklin Khedia, Manager at The Willows Nursing Home
We value our partnership with you and appreciate your trust in our team. Our staff enjoys spending time with our beloved residents to provide person-centred care and support as per their choice. We have staff who can speak multiple languages to translate for my residents if needed. We continuously monitor their needs to ensure they are comfortable and happy. Our team is dedicated to ensuring their comfort and well-being every day. This is a homely environment and home-to-home service as per your wish and preference. Thank you for your appreciation for the team.
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Reply from Francesca Ddungu, Manager at Seaview Nursing Home
Thank you kindly for the lovely feedback. We do try and make it a home from home and it's lovely to see you all visit so often.
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Reply from Francesca Ddungu, Manager at Seaview Nursing Home
Thank you so much for your review. Your mother is a pleasure to look after and we always welcome family to join the Seaview family.
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Reply from Francesca Ddungu, Manager at Seaview Nursing Home
Thank you so much for your review, I will share this with the team. It's a pleasure to look after your mother and always a joy when you and your family join in our events.
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Reply from Francesca Ddungu, Manager at Seaview Nursing Home
Thank you so much for your feedback. I will share this with our team. Thank you for letting your dad and yourself be part of the Seaview family. He is a joy to be around.
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Reply from Francesca Ddungu, Manager at Seaview Nursing Home
Thank you so much for the feedback. It's been a pleasure looking after your father, he is so charismatic and funny. I will share your kind words with the staff.
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Reply from Frenklin Khedia, Manager at The Willows Nursing Home
This is home to home service. I have a dedicated team here to provide person-centred care with a loving and caring approach to all my lovely residents. Thank you for your kind words for the home and care team. Much appreciated. We have an open door policy to visit loved ones here.
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Reply from Frenklin Khedia, Manager at The Willows Nursing Home
Thank you for your appreciation and it encourages my team to go always extra mile every day to provide person-centred care & support for all individuals. This is their home and we are all here to provide support as per their choice & preferences. "Home to Home service".
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Reply from Frenklin Khedia, Manager at The Willows Nursing Home
I have a very experienced and dedicated team here at The Willows to cater to all the care needs of my lovely residents. We provide person-centred care with choice and preference. Regular care plan review and communication with nominated families. This is your second home and feel as independent as you are in your home. Thank you David for your kind words to the team.
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Reply from Francesca Ddungu, Manager at Seaview Nursing Home
I am glad to hear that you feel the care your mum receives is excellent and that the staff have made her feel welcomed and comfortable. I will discuss with the kitchen team an alternative to your mums eating pattern and and choice. The building itself was built in 1897 and can take a lot to maintain and hopefully, you have seen the ongoing re-decoration and improvements. We have a housekeeping team of 3 a day and they complete deep cleaning along with resident of the day. As discussed via the phone you requested for your mum to be on a certain floor which is full the majority of the time and only have 1 other room that is similar to your mum's although smaller in size it has an amazing view of Coombs Valley. We have larger rooms available on the ground floor should you change your mind. I have spoken to the team lead on your mum's floor and she does decline to come to the communal areas, although we do try and encourage this is her preference and we have to respect that.
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Reply from Francesca Ddungu, Manager at Seaview Nursing Home
Thank you kindly for your feedback. The client is a pleasure to look after, it was lovely to see you are pleased with the standard of care we are providing for him. I will share your feedback with the staff.
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Reply from Oksana Savka, Manager at Birdscroft Nursing Home
Thank you for sharing your experience with Birdscroft Nursing Home. We're pleased to hear that you have found the level of care to be of the highest quality. It is reassuring to know that your mother received all the required treatment and you found the home's atmosphere warm and welcoming. Your feedback will be shared with all our team at Birdscroft.
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Reply from Oksana Savka, Manager at Birdscroft Nursing Home
Thank you so much for your feedback. Staff at Birdscroft Nursing Home always aim to provide the best care and aspire to make a difference in residents' lives. We feel very privileged to get to know your uncle, who was such a talented organist, and everyone loved listening to his music. All our team is happy that your experience with us was so positive. Our thoughts are with you.
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