Cardinal Healthcare in East Sussex | 1 Care Home

Review of
Seaview Nursing Home
from Jody M (Grandson of Resident) published on 31 January 2025

Submitted via Website • Report

Overall Experience

Each time I visit my Nan the staff have gone above and beyond the care and attention they give her is superb. We recently celebrated her birthday at Seaview Nursing Home and the staff could not have been kinder or lovelier, they made space for us in the dining room, organised tea and coffee and a cake

which included a mini cake for the two other family members attending. They were on hand when we needed letting in and out, all in all we can't thank them enough.

Reply from Francesca Ddungu, Manager at Seaview Nursing Home

Thank you kindly for the lovely feedback. We do try and make it a home from home and it's lovely to see you all visit so often.

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Review of
Seaview Nursing Home
from J M (Daughter of Resident) published on 30 January 2025

Submitted via Postal Card • Report

Overall Experience

We were able to have a family birthday party in the dining room for our mum's 88th birthday. The staff had made the room look beautiful, just right for a party. The staff were so helpful, nothing was too much trouble and all the family felt so welcome. The chef had made a wonderful birthday cake for

us, mum was so happy and the afternoon is a lovely memory for the family. We really can't thank everyone enough for all that they did for us, especially as they were still caring for the other residents

Reply from Francesca Ddungu, Manager at Seaview Nursing Home

Thank you so much for your review. Your mother is a pleasure to look after and we always welcome family to join the Seaview family.

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Review of
Seaview Nursing Home
from Elaine C (Daughter of Resident) published on 28 January 2025

Submitted via Postal Card • Report

Overall Experience

What a truly wonderful afternoon we were given by the staff at Seaview Nursing Home for our mothers birthday, 24 family members join mum for her birthday celebrations in the dining room. The staff had decorated the room with balloons and moves tables and decorated them and it all looked beautiful. Coffee

and tea was provided an incredible birthday cake was made for us, the cake looked and tasted beautiful. We were so thankful at how all very kind and friendly staff went so above and beyond to give us and mum the most perfect afternoon. We cannot thank you all enough.

Reply from Francesca Ddungu, Manager at Seaview Nursing Home

Thank you so much for your review, I will share this with the team. It's a pleasure to look after your mother and always a joy when you and your family join in our events.

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Review of
Seaview Nursing Home
from S M (Daughter of Resident) published on 29 October 2024

Submitted via Website • Report

Overall Experience

My father is on end-of-life care here. Very pleased with the care my Father is receiving. The staff are very efficient and friendly. Management and reception are very helpful also. I would definitely recommend the nursing home to others and future relatives.

Reply from Francesca Ddungu, Manager at Seaview Nursing Home

Thank you so much for your feedback. I will share this with our team. Thank you for letting your dad and yourself be part of the Seaview family. He is a joy to be around.

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Review of
Seaview Nursing Home
from Terence G (Son of Resident) published on 20 September 2024

Submitted via Website • Report

Overall Experience

My father has been here for a few years now. Friendly staff and the management is very approachable, have solve any issues that have come up since my father arrived. Have gone beyond to make him feel comfortable. They really helped with my father attending my wedding. Great team, lovely receptionist.

My father staying here gives me great peace of mind. Keep up the good work!

Reply from Francesca Ddungu, Manager at Seaview Nursing Home

Thank you so much for the feedback. It's been a pleasure looking after your father, he is so charismatic and funny. I will share your kind words with the staff.

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Review of
Seaview Nursing Home
from Suzette J (Daughter of Resident) published on 29 May 2024

Submitted via Website • Report

Overall Experience

The care given to my mother is very good and the staff are friendly and approachable.
Mum chooses not to eat in the restaurant so her meals are kept warm under a heat lamp and often dry and unappetising by the time it gets to her (maybe they can look at this procedure). The building itself is very

tired and dated and would benefit from a deep clean. Mum is in a very small room resembling a corridor and has been promised on numerous occasions, a larger more comfortable room (as boasted on their websites), but it has been 5 months now and she remains in the room she was admitted into. This does upset her a bit with what she calls ‘false promises’.
I’m not sure about the facilities as Mum’s a bit of a loner. It would be nice if a physio visited weekly and helped with exercise as she is getting terrible muscle wasting. I think this should be a mandatory part of the care package as mum literally walks on average 100 steps a day. But I guess that the most important thing is that mum is comfortable and the staff make her feel welcome.

Reply from Francesca Ddungu, Manager at Seaview Nursing Home

I am glad to hear that you feel the care your mum receives is excellent and that the staff have made her feel welcomed and comfortable. I will discuss with the kitchen team an alternative to your mums eating pattern and and choice. The building itself was built in 1897 and can take a lot to maintain and hopefully, you have seen the ongoing re-decoration and improvements. We have a housekeeping team of 3 a day and they complete deep cleaning along with resident of the day. As discussed via the phone you requested for your mum to be on a certain floor which is full the majority of the time and only have 1 other room that is similar to your mum's although smaller in size it has an amazing view of Coombs Valley. We have larger rooms available on the ground floor should you change your mind. I have spoken to the team lead on your mum's floor and she does decline to come to the communal areas, although we do try and encourage this is her preference and we have to respect that.

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Review of
Seaview Nursing Home
from G S (Friend of Resident) published on 21 March 2024

Submitted via Postal Card • Report

Overall Experience

My first impression - nursing home was clean, tidy, and warm. Receptionist very friendly towards me, able to show me to the room of the person I was visiting. Room very tidy and clean. Drinks by bed. TV on. My friend was very happy with everything at the home. I also spoke to the manager and carer who

popped into the room while I was visiting.
I was very impressed with my visit. No issues at this nursing home. Good on all the staff I saw.

Reply from Francesca Ddungu, Manager at Seaview Nursing Home

Thank you kindly for your feedback. The client is a pleasure to look after, it was lovely to see you are pleased with the standard of care we are providing for him. I will share your feedback with the staff.

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Review of
Seaview Nursing Home
from Manouche D (Daughter of Resident) published on 12 January 2024

Submitted via Website • Report

Overall Experience

So happy for Seaview to look after Dad.
He is being cared for so well, and the staff/patient ratio is excellent. The staff are caring, sensitive and attentive.
My parents had their 66th wedding anniversary on the weekend, and we had arranged to bring Dad home to be with Mum on their special day,

but Dad wasn’t well enough. The staff saved the day by making a beautiful table for us in the lounge, complete with Buck’s Fizz; we were so touched, and we had a very special family occasion to remember. Thank you, Seaview.

Reply from Francesca Ddungu, Manager at Seaview Nursing Home

Thank you.
We appreciate your kind feedback.
It's a pleasure to look after your father.
I will share your feedback with the staff.

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Review of
Seaview Nursing Home
from Jackie P (Stepdaughter of Resident) published on 10 January 2024

Submitted via Postal Card • Report

Overall Experience

From the moment my relative arrived here, I knew he felt at home. I also felt like it was like a big family; very genuine and always friendly. My expectations were a clinical place with not much happening. The truth was a happy home for my relative and a nice place to visit.

Reply from Francesca Ddungu, Manager at Seaview Nursing Home

Thank you so much, we value your feedback. We are a family and thank you for letting your love one and yourselves join us. I will share this with the staff. Kind regards.

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Review of
Seaview Nursing Home
from Sue O (Sister of Resident) published on 2 October 2023

Submitted via Postal Card • Report

Overall Experience

My brother has been a resident of Seaview since April 2023. I have found the staff easy to get along with and I can't fault the care they continuously give my brother with the different needs he has. He's happy here so I'm happy. Thank you for looking after him.

Reply from Francesca Ddungu, Manager at Seaview Nursing Home

Thank you for the lovely feedback. Your brother is a joy to look after and such a happy gentleman.
He has become a delightful addition to the Sea View family.

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Review of
Seaview Nursing Home
from Neil M (Son of Resident) published on 15 September 2023

Submitted via Website • Report

Overall Experience

My stepfather has only just arrived at Seaview. So far the service he has been given, from medical care, supervision and attention to his needs has been exemplary! As far as it can be, a happy atmosphere for residents and visitors. Thank you to all the team there. Clearly well managed and with committed

and attentive staff.

Reply from Francesca Ddungu, Manager at Seaview Nursing Home

Thank you so kindly for your feedback. It’s a pleasure to look after your stepfather and have him and yourself become one of the Sea View family. I will share your kind words with staff.

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Review of
Seaview Nursing Home
from Jean B (Respite Resident) published on 31 July 2023

Submitted via Website • Report

Overall Experience

I stayed in Sea View for respite from the 10th of June to the 12 July after an accident that left both arms in Plaster, rendering me unable to do anything. I need help going to the toilet, feeding, washing and being dressed. The staff and carers at Sea View are the most kindest and caring group of individuals

I've ever met. Nothing was too much trouble for them to do for me when I felt totally helpless. Once I started to recover and had my big plaster casts removed, they really helped me to recover and become independent for myself. I have to include everyone in the care home for friendliness, from the top boss, staff, nurses the splendid carers who work so hard to make sure you have everything you need. Admin staff, cleaners, handyman, laundry staff and the chefs who did their best to please everyone - not an easy task. I am so grateful. If I ever needed full-time care, I wouldn't hesitate to go back - thank you, one and all.

Reply from Francesca Ddungu, Manager at Seaview Nursing Home

Thank you, Jean.
I will share your lovely feedback with the staff. We really do appreciate your kind words.
You are dearly missed. Please do visit whenever you are close by, and you will always have a room whenever you're ready.

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Review of
Seaview Nursing Home
from Rosemary J (Sister of Resident) published on 24 July 2023

Submitted via Postal Card • Report

Overall Experience

As soon as you walk in, there is a warm welcome. The home feels loving and friendly. The staff are great with my sister as she can be difficult at times. The home keeps me informed of any changes. My sister is happy and content and, most of all, safe. She is a person living with dementia that progressed

suddenly. The staff are fully trained to deal with this. My family want to thank you all for your support, kindness and excellent care of my sister.

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Review of
Seaview Nursing Home
from Pamela H (Resident) published on 7 June 2023

Submitted via Postal Card • Report

Overall Experience

Everything is ok - happy with it all.
The coffee is good, and getting on ok.
Had feet done, and all ok.

Reply from Francesca Ddungu, Manager at Seaview Nursing Home

I am very glad to hear that you are happy here with us at Sea View.
Thank you for your feedback.

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Review of
Seaview Nursing Home
from Angela S (Sister-in-law of Resident) published on 12 May 2023

Submitted via Website • Report

Overall Experience

St Dominic‘s is extremely helpful. I feel at ease and confident that he is being well looked after and cared for. I would highly recommend to anyone that is looking for a care home to come and visit. The food is extremely good, and the cleanliness is extremely good. It’s good to see residents doing

activities and mixing with each other.

Reply from Francesca Ddungu, Manager at Seaview Nursing Home

Thank you kindly for the lovely feedback.
Your brother-in-law is a pleasure to look after.
We always enjoy our catch-ups when you visit.

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Review of
Seaview Nursing Home
from L F (Nephew of Resident) published on 5 April 2023

Submitted via Postal Card • Report

Overall Experience

Visiting an aunt and met her in the lounge. Always met with friendly, pleasant staff and made to feel welcome. Care and help to residents always appears excellent.

Reply from Francesca Ddungu, Manager at Seaview Nursing Home

Thank you kindly for the feedback.
We appreciate your kind words.
I will share this with my team.

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Review of
Seaview Nursing Home
from Mark O (Son of Resident) published on 23 March 2023

Submitted via Website • Report

Overall Experience

Excellent care for my dad, who was there for three years and was well looked after, plus he also renewed his wedding vows to my mum, and they did all food and drink, and they never charged us. He died about three weeks ago, and they organised the wake.

Reply from Francesca Ddungu, Manager at Seaview Nursing Home

Thank you for the review.
The staff will be very pleased to read your kind words and have lots of lovely memories that you have created at St Dominic's.
He was a lovely gentleman, and it has been a privilege to have looked after him.
We will miss seeing you all, and you are more than welcome to visit at any time.

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Review of
Seaview Nursing Home
from John A (Husband of Resident) published on 5 May 2021

Submitted via Postal Card • Report

Overall Experience

My wife has a lovely room at St Dominic's and received excellent nursing care for her complex condition. While the building and decore could be improved and the food needs to be better, these issues are being addressed under good management. Other places may look better, but remember what is important

- the health and welfare of your loved one.

Reply from Debra McDonald, Manager at Seaview Nursing Home

Thank you for taking the time to write a review and share your thoughts. I'm glad to say that the redecoration of the home continues, and menus are in the process of being reviewed.

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Review of
Seaview Nursing Home
from Nick C (Son of Resident) published on 19 April 2021

Submitted via Postal Card • Report

Overall Experience

The sincere care and sympathy the staff felt towards my dad was really above the standard I was expecting for palliative care. I must mention two particular staff members for their tremendously gentle way they handled the situation, which was new to me and my family. They allowed the whole process to

be calm and peaceful.

Reply from Debra McDonald, Manager at Seaview Nursing Home

Thank you for your kind words; I will pass your comments on to our lovely team.

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Review of
Seaview Nursing Home
from E B (Respite Resident) published on 25 September 2020

Submitted via Postal Card • Report

Overall Experience

The entire staff here are courteous and kind. The activities are good. Loved the garden.

Reply from Senior Admin, Admin at Seaview Nursing Home

Thank you for your review, we are glad you enjoyed your stay with us.

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Care Home Owned by Cardinal Healthcare in East Sussex

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Cardinal Healthcare Reviews in East Sussex (43)

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