Huntington & Langham Estate in Surrey | 2 Care Homes

Review of
Huntington House
from T L (Son of Resident) published on 15 April 2025

Submitted via Website • Report

Overall Experience

I wish to comment on the excellence of care taken by all at the home for my mother, who has been a resident at Huntington for more than five years. I initially had reservations about the quality of care it would be possible for her to receive once it became necessary for her to move from her own home,

but Huntington have consistently exceeded any hopes I could have formulated. The staff have been friendly, welcoming and endlessly supportive of our mother throughout that time, showing endless patience with her. In particular, I am exceedingly grateful for the care and persistence taken in recently resolving a difficult problem involving the local authority. The owner of the care home could not have done more, and I will be forever grateful to the management for their kindness, their generosity, and their obvious concern above all for the welfare of our mother. As others have noted, Huntington House truly is an exceptionally well run care home.

Reply from Charlie Hoare, Managing Director at Huntington House

Thanks so much for your kind words and recognition, I'm just pleased we managed to achieve a positive outcome. Thanks again for your support. Best wishes

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Review of
Huntington House
from R L (Daughter of Resident) published on 15 April 2025

Submitted via Website • Report

Overall Experience

My mother moved into Huntington House in 2019 after the death of my father when she found she was unable to cope with daily life any more. Having thought her days were nearly over, within just a few weeks there was a noticeable change in her as she became stronger in both body and mind, which I put

down to the exceptional care she received and continues to. She trusts the long-term staff who work there as do I. The homely environment is warm and comfortable, she enjoys her meals (where her dietary intolerances are well catered for) in the lovely dining room, her complex medical needs are looked after by competent, experienced nurses and the staff are genuinely kind and caring. It is a huge comfort to know that she is safe, happy and so well looked after and I really could not ask for anything more. I would add that the way Huntington responded to the pandemic was remarkable and although I missed my mother terribly during this time, I felt that she was in the best place possible place.

Reply from Charlie Hoare, Managing Director at Huntington House

Thanks so much for your heartfelt feedback, and recognition of the team's efforts in the pandemic - your kind words will mean so much to everyone. Best wishes

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Review of
Langham Court
from Wendy H (Wife of Resident) published on 21 March 2025

Submitted via Website • Report

Overall Experience

My husband has been a resident at Langham Court since May 2024. I believe that he could not be in a better place to be cared for. My husband and I are made to feel part of a loving family and we are both given exceptional care and support. All the staff from the manager through to the cleaners are

without exception lovely caring people. They all greet me by name and always have time to talk. My husband's Alzheimer's can make his behaviour challenging at times but I am reassured to know that he is helped in a very sympathetic and caring manner. There is a lovely atmosphere at the Home and it is never a chore to visit. I have never seen a miserable face or heard a complaint from any of the staff, on the contrary, there is always a smile, a friendly face and even a hug if I need it . No-one wants to be in these circumstances, but we are, and we are so fortunate to have such a good care home and lovely team of people in our village.

Reply from Charlie Hoare, Managing Director at Langham Court

Thanks so much for taking the time to leave such a detailed and thoughtful review. It's lovely to hear the positive interactions with the team and the atmosphere it creates. Very happy to catch up with you about the food, and what we can do to improve it. Thanks again, and best wishes.

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Review of
Huntington House
from S L (Son of Resident) published on 3 March 2025

Submitted via Postal Card • Report

Overall Experience

My mother went into Huntington House for one month for respite care while I was abroad. The feedback from relatives who visited her, and from our own Facetime calls, was always extremely positive. The staff were unfailingly helpful and warm and seemed to have developed a very good relationship with

my mother. This clearly helped her to settle in very quickly and ensured that her stay was a very happy one. We would be delighted to use Huntington House again at some point.

Reply from Charlie Hoare, Managing Director at Huntington House

Thanks so much for taking the time to leave a review. Very pleased to hear your mother had such a positive experience, and would consider Huntington House again. Best wishes, Managing Director.

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Review of
Huntington House
from M M (Sister of Resident) published on 4 February 2025

Submitted via Postal Card • Report

Overall Experience

Huntington House was a breath of fresh air from the moment the door was opened. All of the staff, whatever the role were caring, friendly, professional and nothing was too much trouble. My sister was very well cared for, always clean, tidy with lots of company when she wanted it. Her pain very well

controlled, the staff were wonderful, showing real affection for her and us, notifying us of any concerns or changes. We as a family were delighted that her last few months were at Huntington House.

Reply from Charlie Hoare, Managing Director at Huntington House

Thank you for taking the time to leave such a lovely review. Your kind words will be really appreciated by the whole team, and we are so glad you and your sister had such a positive experience. Best wishes, Charlie

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Review of
Langham Court
from Helen D (Daughter of Resident) published on 15 January 2025

Submitted via Website • Report

Overall Experience

Both my parents have lived at Langham Court since December 2023. Over the last 12 months, we have been blown away by the skill, expertise and caring nature of the team. Their expert nursing care helped Dad through his complex physical care needs whilst the specialist dementia care has supported Mum.

Through the skill of the team, our parents stayed together through their 60-year marriage only separating when Dad passed away this December. The team at Langham (including all staff: manager, receptionists, cleaning, kitchen, and care/nursing teams wrapped themselves around us all as a family. Mum said goodbye to Dad and was skillfully supported during Dad's last days of life. Dad had the most peaceful passing thanks to the nursing team's skill and incredible care support. We feel very lucky that we found Langham and that Mum is happily living there, settled and looked after with expertise and love.

Reply from Charlie Hoare, Managing Director at Langham Court

Thank you so much for sharing such an intimate account of your family's experience and of the care we've provided, it will be reassuring to hear for people in a similar situation I'm sure. And wonderful for the team to know that their expertise and love have meant so much to you all. Wishing you and your Mum continued happiness at Langham Court. Best wishes, Charlie

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Review of
Langham Court
from Mark R (Son of Resident) published on 9 January 2025

Submitted via Website • Report

Overall Experience

Langham Court was the most fantastic place that my mum could have hoped to spend her last months of her 95 year amazing life. I am convinced that we could not have found a better more stimulating and friendly home to care for her and be nearer to her family.

Reply from Charlie Hoare, Managing Director at Langham Court

Thanks so much for your kind words, we are truly touched that it meant so much, and so pleased it was such a positive experience for your Mum. Best wishes, Charlie

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Review of
Huntington House
from V H (Sister of Resident) published on 11 December 2024

Submitted via Website • Report

Overall Experience

My brother arrived here for his end of life care after several weeks in a hospice. The hospice was excellent but this was a much more suitable and homely place for the time he had left. The nursing care he needed was more than many nursing homes can provide, but the Huntington House team took it all

in their stride. His care was skillful and tender - more like 'a home with nursing' than a conventional nursing home.

He had a lovely large room with an outlook over glorious woodland in a quiet area of the building. Huntington is a converted older house, but the conversion has been done with modern care standards in mind - proper bathrooms, room for the gradually increasing equipment needs, wide doors and corridors etc. The staff do not wear uniforms or name badges, which encourages getting to know their names and a family feel. I certainly felt they knew me (and, more importantly, my brother) quickly. The team responded rapidly to his changing needs, which was very reassuring.

Reply from Charlie Hoare, Managing Director at Huntington House

Thanks so much for such a thoughtful review, and your kind words about your brother's care. It will really help others in a similar situation to know the level of care they can expect from us, and the team will be so pleased that their care was so appreciated. Best wishes

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Review of
Langham Court
from I W (Husband of Resident) published on 25 October 2024

Submitted via Website • Report

Overall Experience

My wife was diagnosed with a rare dementia at the age of 55.
Many care homes do not cater for this demographic let alone the rare dementia diagnosis.
Respite was arranged and I was delighted with the process and thrilled to hear that the staff wanted to learn about her as a person. Truly person-centred

and not just another resident in a care home setting.
In time, as the disease has progressed, full-time residential nursing care has been required and there is no other place that I would want my wife to be. It's not just me noticing this but our children and my wife's siblings too.
The family that owns Langham Court have a unique person-centred approach and staff from the most junior, right up to MD subscribe to the "Butterfly" care model and it shows, having been awarded "Best Dementia Care Home" by The National Dementia Care Awards in September 2024.
If you want a compassionate, understanding care home for your loved one at a time of great stress you will find it in Langham Court.

Reply from Charlie Hoare, Managing Director at Langham Court

Thanks so much for your kind words and for sharing your journey for others to gain insight from. We never take for granted the trust families put in us to care for their loved ones, so thank you.

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Review of
Langham Court
from I T (Son of Resident) published on 29 August 2024

Submitted via Website • Report

Overall Experience

It is heartbreaking seeing the effects of dementia take hold of a loved one and not easy having to entrust them to someone else; to provide the professional care that is needed. We are very fortunate indeed that our Father is able to be at Langham Court, where the staff have always shown him the respect

and love that he so deserves and which we would want him to always have.
We are truly humbled by the care staff's dedication and professionalism; for which we will forever be thankful. Langham Court is a wonderful place but it is the carers that make the difference; the staff are all special people doing a difficult but an incredibly important job.
Keep up the amazing work that you do and thank you on behalf of our family; it is so very much appreciated.

Reply from Charlie Hoare, Managing Director at Langham Court

Thanks so much for taking the time to leave a review and for your thoughtful comments. The team will really appreciate the recognition for their care and dedication. Best wishes.

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Review of
Huntington House
from S C (Daughter-in-law of Resident) published on 28 August 2024

Submitted via Website • Report

Overall Experience

My mother-in-law has been at Huntington for about 2 years. She is well cared for and seems happy. She has a lovely room looking out onto the garden and field beyond. I feel happy that she is safe and that the provision of 24-hour cover is in place. The staff are very caring and kind and there is a real

family atmosphere which makes you feel confident that your family member is treated with dignity.

Reply from Charlie Hoare, Managing Director at Huntington House

Thank you for taking the time to leave a review, and for your kind words. It's lovely for the team to receive recognition for their kindness and the family atmosphere that it helps to create. Best wishes, Charlie

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Review of
Huntington House
from Paul S (Husband of Resident) published on 23 August 2024

Submitted via Website • Report

Overall Experience

Relatively early days for me but I feel we made the right choice (out of 3) close to home.
Very professionally managed and all the staff are excellent, as is the food!
Tempted to say faultless, on reflection, yes.

Reply from Charlie Hoare, Managing Director at Huntington House

Thanks very much for taking the time to leave a review, and for your compliments, they're much appreciated. I'm pleased to hear that you think so highly of the team and the food! Best wishes, Charlie

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Review of
Huntington House
from Emma D (Daughter of Resident) published on 23 August 2024

Submitted via Website • Report

Overall Experience

My mother has been living at Huntington House since 2016 and we are extremely happy with the care she receives. The staff are warm and caring and also professional. We definitely feel she is in safe hands.

Reply from Charlie Hoare, Managing Director at Huntington House

Thanks very much for taking the time to leave a review, and for your kind words. The team will be so pleased to hear that their care and kindness is appreciated. Best wishes, Charlie

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Review of
Huntington House
from M S (Daughter of Resident) published on 23 August 2024

Submitted via Website • Report

Overall Experience

Huntington House is exceptional; a family-owned and managed concern, and their ethos of 'Let our family look after yours' really does ring true. From the moment you walk in the door, you can see and feel the genuine caring and friendliness of all the staff. They are all very friendly, and wonderfully

attentive and nothing is too much trouble.
Set on beautiful grounds, Huntington House is a very welcoming place. There are always plenty of activities available each day to those who want to take part. Once staff had worked out Mum's interest they have now encouraged her to participate in many activities which were not previously available to her and as a result, she has made new friends and is able to get outside.
Although she has only been there a few months, I would not hesitate to recommend it.

Reply from Charlie Hoare, Managing Director at Huntington House

I'm so pleased to hear that your Mum has been enjoying participating in activities, and the team will be really happy to know that they've helped make a difference. Thanks very much for taking the time to leave this lovely review. Best wishes, Charlie

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Review of
Huntington House
from M B (Friend of Resident) published on 23 August 2024

Submitted via Website • Report

Overall Experience

My friend has been a resident at Huntingdon House for about 12/18 months. She is cared for well by all the staff. Her room is bright and cheerful with views across the grounds. She loves the menu choices and is grateful to the housekeeping and catering staff for the efforts they make to present the

food so well and cater for her likes.
Her birthday was celebrated with other residents in the lounge decorated with balloons and a delicious cake was enjoyed.
When my friend has required medical attention this is provided by the excellent GP Surgery with prompt transfers to the local hospital accompanied by staff from Huntington House. Throughout a protracted stay in hospital, the Huntingdon House team remained in contact with us and with my friend. We could not ask for better care for our dear friend who is treated as an individual but also feels very much a part of the Huntingdon family.

Reply from Charlie Hoare, Managing Director at Huntington House

Thanks so much for such meaningful comments about the holistic care at Huntington House, the team will be thrilled to hear that everything they do is so appreciated. Best wishes.

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Review of
Huntington House
from Grant B (Son of Resident) published on 19 August 2024

Submitted via Website • Report

Overall Experience

My mother has been well cared for almost five years at Huntingdon House. I looked at probably 5 or 6 before selecting Huntington House, which being family owned immediately felt different to the portfolio-owned care homes.

Reply from Charlie Hoare, Managing Director at Huntington House

Thanks very much for taking the time to leave a review, and for your thoughtful comments, they're much appreciated. Best wishes, Charlie

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Review of
Huntington House
from T H (Daughter of Resident) published on 19 August 2024

Submitted via Website • Report

Overall Experience

I would highly recommend Huntington House.
As I'm sure with all families it's with a heavy heart the decision to have to put a family member into a home! We had reached a point where home care was no longer possible, the help and support the family got has been continued throughout. Mum has had the

most loving support and care, medically they are very quick to respond and there is always a friendly staff member on hand for a chat with Mum.
She has improved and already settled and has a much happier outlook, I think this is down to the exceptional care and constant smiles she receives 24/7.
Keep up the good work, thank you.

Reply from Charlie Hoare, Managing Director at Huntington House

Thanks very much for taking the time to leave a review. I'm so pleased you have noticed an improvement in your Mum since she's been with us and that everyone's smiles are making a difference! That's lovely to hear. Best wishes, Charlie

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Review of
Huntington House
from C R (Son of Resident) published on 19 August 2024

Submitted via Website • Report

Overall Experience

Huntington House has provided wonderful care for both my parents and continues to do so for my Mother. Always incredibly friendly and professional, it is somewhere she happily calls 'home'. The warmth and kindness of everyone there is fantastic. Thank you!

Reply from Charlie Hoare, Managing Director at Huntington House

Thanks so much for your review. I'm so pleased to hear that your mother feels at home here. It is a pleasure to have looked after your parents, and the team really appreciate all the gratitude from your family. Best wishes.

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Review of
Huntington House
from J T (Daughter of Resident) published on 19 August 2024

Submitted via Website • Report

Overall Experience

We are absolutely delighted with the care that our mother is receiving. The staff are unfailingly cheerful, helpful and always have her best interests at heart. She herself says she is very happy with her care and loves having all the staff chatting with her and looking after her, both day and night.
For

her 90th birthday, they arranged a wonderful tea party for us all. We would not hesitate to recommend Huntington House.

Reply from Charlie Hoare, Managing Director at Huntington House

Thanks so much for the wonderful feedback and I'm really pleased the tea party was a success. The team will be really grateful for your kind words and hearing that their efforts are appreciated. Best wishes.

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Review of
Huntington House
from G P (Resident) assisted by family/friend published on 16 August 2024

Submitted via Postal Card • Report

Overall Experience

Pleasant, homely nursing home nurses are very kind and professional, and nursing care is excellent. Homemakers are lovely. Nothing is too much trouble.

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