Woodlands & Hillbrow Ltd in Hampshire | 3 Care Homes

Review of
Hill Brow Residential Care Home
from C G (Granddaughter of Resident) published on 15 April 2025

Submitted via Website • Report

Overall Experience

Such a lovely care home, staff are very helpful and friendly and I know always look after the residents with the utmost care and respect and as a visitor I am always made welcome. Special thanks to the lovely senior carer too!

Reply from Hannah Webb, HR & Finance Advisor at Hill Brow Residential Care Home

Thank you for taking the time to leave a review, your kind feedback means so much to all the Hill Brow staff. It is an honour to care for your grandmother, and we are so pleased you feel welcomed on your visits. Thank you again.

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Review of
Hill House Nursing and Dementia Home
from Marc C (Son of Resident) published on 26 March 2025

Submitted via Website • Report

Overall Experience

My Mum has been at Hill House for the past 2 years and I would rate the care she has received as excellent. The carers and nursing staff have been nothing but fantastic, kind and open with me about my Mum's condition. I am always consulted and get regular updates. Nothing is ever too much trouble.

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mention goes to the activity team. My Mum's major concern about having to go into a home was being 'plonked in front of the TV' as she put it. This is not the case. There are daily activities which she get involved in sometimes but there is never any pressure if she doesn't feel up to it.

All in all Hill House is a brilliant home and it is a joy to visit my Mum there. Thank you team!

Reply from Hannah Webb, HR and Finance Advisor at Hill House Nursing and Dementia Home

Thank you for taking the time to leave a review, your kind words mean so much to all of the team. It is a joy to care for your Mum, and we are so pleased she enjoys our enriching activities. Thank you again.

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Review of
Hill House Nursing and Dementia Home
from S H (Son of Resident) published on 26 March 2025

Submitted via Website • Report

Overall Experience

Good facility with caring and professional staff. Rooms are kept clean and well maintained. Costs are very high but likely in line with market rates. Communication with relatives is good, we are kept well informed with what is happening including activities and visits.

Reply from Hannah Webb, HR and Finance Advisor at Hill House Nursing and Dementia Home

Thank you for taking the time to leave a review, your feedback is important to us.

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Review of
Hill House Nursing and Dementia Home
from Roy T (Husband of Resident) published on 24 March 2025

Submitted via Website • Report

Overall Experience

My wife Margaret was sadly diagnosed with Alzheimer's. After reaching the point where she needed specialist care she moved into Hill House in November 2022. Dementia was finally to take its toll and she passed away there in February this year (2025).
Looking back I can only express my heartfelt thanks

to Hill House and its Staff for the care, compassion and patience shown to Margaret throughout her stay.
All who visited Margaret came away commenting on the airiness and spaciousness of her room and the spotless cleanliness throughout. The friendliness and caring manner with which Residents were treated by Staff was particularly noted.
My thanks to you one last time Hill House and to your wonderful team.

Reply from Hannah Webb, HR and Finance Advisor at Hill House Nursing and Dementia Home

Thank you for taking the time to leave such a kind review. It was an honour and a joy to care for your wife, she is missed by all at Hill House. You are always welcome to visit us. Thank you again, and wishing you and your family all the best.

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Review of
Hill House Nursing and Dementia Home
from L R (Daughter of Resident) published on 24 March 2025

Submitted via Website • Report

Overall Experience

I am lucky that I live close to Hill House so can pop in and see Mum twice a week. There is always some form of activity going on, games, or music, or big TV, and twice a day the wonderful tea trolley comes round with homemade cake. The meals are tasty and well presented, the rooms clean and spacious.

I feel everyone who works there is like a member of our family, they are all happy and very welcoming. I am so pleased I chose this Care Home and have every confidence Mum is being very well looked after, despite her advanced dementia.

Reply from Hannah Webb, HR and Finance Advisor at Hill House Nursing and Dementia Home

Thank you for taking the time to leave a review, your kind words mean so much to all of the Hill House team. Your Mum is truly part of our family and it is an honour to care for her, thank you.

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Review of
Hill House Nursing and Dementia Home
from Diane C (Daughter of Resident) published on 24 March 2025

Submitted via Website • Report

Overall Experience

As a family our main wish is that dad is comfortable and happy in his surroundings. Hill House achieves this.
We are kept informed about dad's health and well being. If we have any concern Hill House is approachable and always willing to help.
I would like to take this opportunity to thank the staff

for all their hard work and dedication.

Reply from Hannah Webb, HR and Finance Advisor at Hill House Nursing and Dementia Home

Thank you for taking the time to leave such a positive review, it means so much to all the staff at Hill House. It is an honour to care for your dad. Thank you again.

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Review of
Hill House Nursing and Dementia Home
from C T (Daughter of Resident) published on 13 March 2025

Submitted via Website • Report

Overall Experience

My father was a resident of Hill House from November 2022 until his death in January 2025. My father arrived with some trepidation, but he couldn't help but be impressed by the care, patience, kindness and respect everyone showed him day after day. All the staff are high quality and showed a desire

to make my father's life as comfortable and enjoyable as possible. They all found time in their day to chat with him and share a laugh. My father loved participating in activities as wide ranging as wine tasting, flower arranging, cookery, bowling, quizzes and he enjoyed the live performances from singers and dancers, the animal visits and all the local outings. The regular residents meetings are also a special feature and made him feel involved in and connected to his care.

As a family, we were made to feel welcome at all times and we were listened to whenever we had queries or concerns. The support and kindness we received towards the end of my father's life was outstanding.

Reply from Hannah Webb, HR and Finance Advisor at Hill House Nursing and Dementia Home

Thank you for taking the time to leave a review, your kind words will mean so much to the staff. It was an honour and a joy to care for your father. We wish to offer you our condolences; your father is missed by all at Hill House. Thank you again.

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Review of
Hill Brow Residential Care Home
from Angela P (Daughter of Resident) published on 13 March 2025

Submitted via Website • Report

Overall Experience

My dad joined Hill Brow in October 2024. When he arrived, he was very low and underweight.
I cannot believe the change in him! He has got back to a healthy weight, he is happy and content.
The staff are so lovely. They are all friendly, warm and caring. There is a real sense of community in the

home and I always feel welcomed there. I love that my dad is treated with dignity and respect.
Dad is really impressed with the choice of food and if he ever asks for anything, the staff make it happen!
Thank you for making Dad smile again!

Reply from Hannah Webb, HR and Finance Advisor at Hill Brow Residential Care Home

Thank you for taking the time to leave a kind review. It is fantastic how well your dad has settled, it is a joy to see. Your positive feedback is appreciated by all the staff at Hill Brow. Thank you again.

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Review of
Hill House Nursing and Dementia Home
from Kayti D (Daughter of Resident) published on 10 March 2025

Submitted via Website • Report

Overall Experience

I feel assured knowing that my mother is in such caring hands.
Hill House go above and beyond in their duties and always with a smile.
It's always a pleasure to visit and experience their welcome first hand.

Reply from Hannah Webb, HR and Finance Advisor at Hill House Nursing and Dementia Home

Thank you for taking to time to leave a review, your kind words mean so much to all of the team at Hill House. It was an honour to care for your mother.

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Review of
Hill Brow Residential Care Home
from Richard S (Son of Resident) published on 27 February 2025

Submitted via Website • Report

Overall Experience

The resident is extremely well looked after in all aspects of her life. Activities are excellent as is the care and food. Communication is important and I am kept informed of her well-being, doctor visits, etc.

Reply from Hannah Webb, HR & Finance Advisor at Hill Brow Residential Care Home

Thank you for taking the time to leave such a positive review, your feedback means so much to all the staff. It is a privilege to care for your relative.

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Review of
Hill House Nursing and Dementia Home
from Michael F (Regular Volunteer) published on 26 February 2025

Submitted via Website • Report

Overall Experience

I am writing this as a regular volunteer, but with a background going back to 2016 when my wife became a resident at Hill House. The nursing home is very carefully managed and this is reflected in all aspects of the wonderful, caring and happy atmosphere of the home. The latter has been the case since

we became a part of Hill House. As a volunteer, I have contact with many of the residents eg. helping with visits out, encouraging a chat about whatever they may wish to say (very often about their lives and experiences), and in fine weather assisting in a tour of the well-kept gardens and usually, a chat by the fish pond. I am always impressed by the standard of care given by all of the staff and in particular by their patience. I would like to emphasise that this applies to all staff no matter what their particular role may be.

Reply from Hannah Webb, HR & Finance Advisor at Hill House Nursing and Dementia Home

Thank you for taking the time to leave a review. Your feedback means so much to all of the staff at Hill House. It was an honour to care for your wife, and a joy that you continue to volunteer. Thank you again.

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Review of
Hill House Nursing and Dementia Home
from Janet C (Wife of Resident) published on 26 February 2025

Submitted via Website • Report

Overall Experience

We are delighted with the care given to my husband. Much patience was shown as he took a while to settle in and subsequently with his care. Nothing is too much trouble and there is a feeling of love in everyone and in everything that is done. All the staff are so friendly and welcoming, it's a joy to

visit my husband.

Reply from Hannah Webb, HR & Finance Advisor at Hill House Nursing and Dementia Home

Thank you for taking the time to leave a review, it means so much to all of the staff. We are so pleased that your husband has settled in.

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Review of
Hill House Nursing and Dementia Home
from Colin H (Son of Resident) published on 24 February 2025

Submitted via Website • Report

Overall Experience

My wife and I visit my mum almost every Wednesday. Every time we visit, we get a real warm welcome from the staff. We are pleased to see that mum is cared for so well and the staff go out of their way to see that we can sit at a table where she loves to arrange the flowers we take. We are offered drinks

and the staff that care for mum always stop to say hello and how are we. We are very happy that mum is being cared for well and if there are any problems with mums health they are always keeping us up to date.

Reply from Hannah Webb, HR & Finance Advisor at Hill House Nursing and Dementia Home

Thank you for taking the time to leave such a review, your kind words mean so much to all the staff at Hill House. It is an honour to care for your Mum. Thank you again.

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Review of
Woodlands Residential Care Home
from Susan T (Daughter of Resident) published on 24 February 2025

Submitted via Website • Report

Overall Experience

Mum has been a resident of Woodlands for a number of years. We have always been more than satisfied with the excellent care she has received. Mum's care needs have changed gradually over the years and her care plan has always been carefully tailored to meet these needs. Staff are friendly and courteous,

treating family and residents with respect and empathy. I would strongly recommend Woodlands to anyone looking for care for their relative.

Reply from Hannah Webb, HR & Finance Advisor at Woodlands Residential Care Home

Thank you for taking the time to leave such a positive review. Your kind words will mean so much to all of the staff at Woodlands. It is an honour and a privilege to care for your Mum.

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Review of
Woodlands Residential Care Home
from Aidan T (Son of Resident) published on 24 February 2025

Submitted via Website • Report

Overall Experience

Woodlands has been the home for my 95-year-old father for 2 years now. He suffers from some vascular dementia. In that time I have found that the genuine care and love of the Woodlands team for my father has alleviated his anxiety greatly, and has kept him in good health for all of that time. Any health

issues that do occur, (and at 95 they do occur) are dealt with fast professionally and creatively. They have a "can do" attitude at Woodlands. Not only do I trust them completely with my Father's care, but I would trust them with my own should it come to that. Great care homes do exist- they just don't get in the media. Thank you Woodlands.

Reply from Hannah Webb, HR & Finance Advisor at Woodlands Residential Care Home

Thank you so much for taking the time to leave such a positive review, the entire Woodlands team will be so pleased. It is a joy and an honour to care for your father. Thank you again.

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Review of
Woodlands Residential Care Home
from Rosemarie G (Daughter of Resident) published on 21 February 2025

Submitted via Website • Report

Overall Experience

Communication is excellent, always able to talk to someone when I visit. Staff are very caring and upbeat. Range of activities are great and big push to include all regardless of ability/disability. Excellent individual care when my mother is frailer than usual. My mother has thrived during her time

at Woodlands.

Reply from Hannah Webb, HR & Finance Advisor at Woodlands Residential Care Home

Thank you for taking the time to leave such a kind review, it means so much to the staff. Your mother is truly part of the Woodlands family. Thank you again.

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Review of
Woodlands Residential Care Home
from Jennifer M (Power of Attorney of Resident) published on 21 February 2025

Submitted via Website • Report

Overall Experience

I have always found the atmosphere very encouraging and welcoming and the staff friendly and helpful.
Any questions are dealt with on the day and this instils confidence.
Any health problems have been immediately communicated to me.
The residents all seem to be happy and well looked after.

Reply from Hannah Webb, HR & Finance Advisor at Woodlands Residential Care Home

Thank you for taking the time to leave such a positive review, it will mean so much to all of the team at Woodlands

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Review of
Woodlands Residential Care Home
from Terry K (Brother of Resident) published on 21 February 2025

Submitted via Website • Report

Overall Experience

My brother has been living in the care home for the past 18 months. I have to say during this time although his mental capacity has deteriorated due to dementia, his physical health has improved due to the excellent care given by all the staff in the home. Kindness goes such a long way, and that's apparent

in buckets.

Reply from Hannah Webb, HR & Finance Advisor at Woodlands Residential Care Home

Thank you for taking the time to leave such a kind review, it will mean so much to all the staff.

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Review of
Woodlands Residential Care Home
from Graham S (Son of Resident) published on 21 February 2025

Submitted via Website • Report

Overall Experience

Mum is now in her third year at Woodlands and is well looked after. She is gradually losing her independence and the team have been very good at responding to this by adjusting the care and support that she needs. This has not been easy for her to accept but the team remain sensitive to her frustrations

and mood changes, and are always trying to support her. Communication with the home is excellent - there is always someone available if we need to get in touch, and we are always kept informed of any significant changes or issues. There is also a lot of thought and effort put into organising a wide range of different activities each week for the residents.

Reply from Hannah Webb, HR & Finance Advisor at Woodlands Residential Care Home

Thank you for taking the time to leave a review, your positive feedback means so much to all the staff.

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Review of
Woodlands Residential Care Home
from Rob H (Son of Resident) published on 20 February 2025

Submitted via Website • Report

Overall Experience

Very satisfied, overall service at Woodlands is excellent. My mother is happy and enjoys the activities, and it is nice to know she is being looked after so well. The care provided is great and the staff really helpful. Thanks for all your help.

Reply from Hannah Webb, HR & Finance Advisor at Woodlands Residential Care Home

Thank you for taking the time to leave a review, it will mean so much to all the staff at Woodlands.

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Care Homes Owned by Woodlands & Hillbrow Ltd in Hampshire

Woodlands & Hillbrow Ltd Locations in Hampshire (3)

Woodlands & Hillbrow Ltd Reviews in Hampshire (427)

Hill Brow Residential Care Home

Hill House Nursing and Dementia Home

Hill House Nursing and Dementia Home

Hill House Nursing and Dementia Home

Hill House Nursing and Dementia Home

Hill House Nursing and Dementia Home

Hill House Nursing and Dementia Home

Hill Brow Residential Care Home

Hill House Nursing and Dementia Home

Hill Brow Residential Care Home

Hill House Nursing and Dementia Home

Hill House Nursing and Dementia Home

Hill House Nursing and Dementia Home

Woodlands Residential Care Home

Woodlands Residential Care Home

Woodlands Residential Care Home

Woodlands Residential Care Home

Woodlands Residential Care Home

Woodlands Residential Care Home

Woodlands Residential Care Home

Awards / Recognitions (12)

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