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Care Home Owned by Chanctonbury Healthcare Ltd in Dorset

9.4 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Chanctonbury Healthcare Ltd in Dorset

Only the locations & reviews in Dorset for Chanctonbury Healthcare Ltd are showing below.

View the details of all 3 locations (with 161 reviews) owned by Chanctonbury Healthcare Ltd

Chanctonbury Healthcare Ltd Locations in Dorset (1)

 

1 Care Home owned by Chanctonbury Healthcare Ltd in Dorset

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Weymouth Manor Residential & Nursing Care Home

Radipole Lane, Weymouth DT4 0TX 

9.8 21 reviews
"What a lovely care home this is. And how the residents are well looked after, the food choices are excellent, and all the staff are very…"   Read all 21 reviews
Location Type Care Home

Weymouth Manor Residential and Nursing Care Home delivers residential and Nursing care for up to 66 adults. Located in the seaside town of Weymouth, the home offers a bright and spacious setting with great amenities to ensure residents can make the… Read more about Weymouth Manor Residential & Nursing Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 66 Rooms from £1,500 / week

Chanctonbury Healthcare Ltd Reviews in Dorset (21)

9.4
Chanctonbury Healthcare Ltd has a Group Review Score of 9.4 (9.354) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Chanctonbury Healthcare Ltd must have a Review Score.

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Review of

Weymouth Manor Residential & Nursing Care Home

from Peter T (Brother-in-law of Resident) published on 9 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

What a lovely care home this is. And how the residents are well looked after, the food choices are excellent, and all the staff are very helpful.

Reply from Louise Mclaughlin, Home Manager at Weymouth Manor Residential & Nursing Care Home

Thank you so much for your review, I will be sure to pass your kind words on to the team. Please take care


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Review of

Weymouth Manor Residential & Nursing Care Home

from G G (Wife of Resident) published on 8 March 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We were extremely impressed with the standard of care at Weymouth Manor. The staff were always kind and compassionate, and were caring towards both residents and visitors. The environment was light, clean and comfortable.

Reply from Louise Mclaughlin, Home Manager at Weymouth Manor Residential & Nursing Care Home

Thank you so very much for your review - I will ensure the team are aware of this feedback. Thank you once again.


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Review of

Weymouth Manor Residential & Nursing Care Home

from Sharon D (Daughter-in-law of Resident) published on 5 February 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff that looked after my 92-year-old father-in-law in the eight months he was there were caring and looked after him with respect. He died with dignity and this has been a great comfort to his family.
I cannot recommend this care home highly enough.

Reply from Esther Sheppard, Contact Manager at Weymouth Manor Residential & Nursing Care Home

Thank you for your review. We are so sorry for your loss, the team pass on their heartfelt condolences to you and your family.


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Review of

Weymouth Manor Residential & Nursing Care Home

from K T (Daughter of Resident) published on 24 January 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are all lovely, caring and welcoming and supportive.
The home is a fantastic alternative for someone who cannot live on their own.
My mum now has company and structure every day and there is something to join in with if she wants to.
She is safe.

Reply from Louise Mclaughlin, Home Manager at Weymouth Manor Residential & Nursing Care Home

Thank you for your review, we are thrilled that mum has settled so well and has already formed great friendships with others. I will ensure I feed this back to the team. Thank you for taking the time to write this review.


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Review of

Weymouth Manor Residential & Nursing Care Home

from D G (Resident) published on 18 January 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was made welcome and comfortable very quickly. There were 11 residents in situe at the time.

Reply from Esther Sheppard, Contact Manager at Weymouth Manor Residential & Nursing Care Home

Thank you for your review, we will share this with the team.


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Review of

Weymouth Manor Residential & Nursing Care Home

from J N (Granddaughter of Resident) published on 16 August 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

What a lovely care setting for our grandad. The staff work conscientiously to ensure that Grandad receives the very best care, always offered with care and dignity. They continue to keep Grandad state and protect him from harm and have put rigorous safeguarding measures in place. Grandad feels safe
and secure and loves the staff, food and wide range of activities offered. They are all truly amazing.

Reply from Esther Sheppard, Contact Manager at Weymouth Manor Residential & Nursing Care Home

Thank you for your review - We are so pleased your grandad has settled in well at Weymouth Manor. Thank you for your lovely feedback we will share this with the team.


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Review of

Weymouth Manor Residential & Nursing Care Home

from J K (Resident) assisted by family/friend published on 15 August 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A grand hotel experience. Excellent Food; soup and puddings were unbeatable. All staff are extremely helpful and keen to please.

Reply from Esther Sheppard, Contact Manager at Weymouth Manor Residential & Nursing Care Home

Thank you for your review - we share all feedback with our team.


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Review of

Weymouth Manor Residential & Nursing Care Home

from Ruth H (Wife of Resident) published on 27 July 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been made very welcome, the staff are wonderful. The care home is beautiful, facilities excellent and the gardens are lovely. The food has been first class and he will be very happy to return for another respite later in the year!

Reply from Esther Sheppard, Contact Manager at Weymouth Manor Residential & Nursing Care Home

Thank you for your review. We are so pleased your husband enjoyed his stay at Weymouth Manor we are looking forward to welcoming him back later in the year.


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Review of

Weymouth Manor Residential & Nursing Care Home

from P R (Respite Resident) published on 18 July 2023

Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

Accommodation is excellent and all the staff looked after me very well. The facilities are good and well thought out, all needs are catered for for my respite care. My only criticism was the food was not to my taste and for me bland. I would not hesitate to recommend this care home

Reply from Esther Sheppard, Contact Manager at Weymouth Manor Residential & Nursing Care Home

Thank you for your review - We are pleased you enjoyed your stay with us.


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Review of

Weymouth Manor Residential & Nursing Care Home

from Kate W (Daughter of Resident) published on 16 July 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent level of care and service given. Great interaction from all staff. Great daily activities and events. A real home from home.

Reply from Esther Sheppard, Contact Manager at Weymouth Manor Residential & Nursing Care Home

Thank you for your review, we will share your comments with the team.


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Review of

Weymouth Manor Residential & Nursing Care Home

from Jane U (Respite Resident) assisted by family/friend published on 14 July 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

My overall stay was satisfactory in a lovely room. The meals were excellent. The staff were good, however, response times to the 'call alert' was sometimes lengthy and sometimes exacerbated by having to wait for the availability of transfer aids. I noticed an inconsistency in organising routines from
the management. It was my choice not to take part in the organised activities.

Reply from Esther Sheppard, Contact Manager at Weymouth Manor Residential & Nursing Care Home

Thank you for your review. It was lovely to speak with you again and talk through some of the comments you have mentioned. We share all feedback with our team members, our chef was so pleased to hear how much you enjoyed your meals.


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Review of

Weymouth Manor Residential & Nursing Care Home

from Zara H (Daughter of Resident) published on 3 July 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum recently enjoyed a two week respite break at Weymouth Manor. It was outstanding in every way. The staff were friendly and helpful and always had a smile and kind, supportive words for my mum. She very much enjoyed the activities, including an excursion to Weymouth seafront, and socialising with
other residents. Standards of safety and cleanliness were very high, and all processes and procedures are professionally managed. Of all the care homes I have visited on my mum's behalf (more than a dozen) this comes first! I would have no hesitation in recommending Weymouth Manor to other families who wish their relatives the best care possible.

Reply from Esther Sheppard, Contact Manager at Weymouth Manor Residential & Nursing Care Home

Thank you for your review. We are so pleased your mum enjoyed her respite stay with us at Weymouth Manor.


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Review of

Weymouth Manor Residential & Nursing Care Home

from Joyce B (Sister of Resident) published on 28 June 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister is 83 years old and over the last two years experienced the loss of her husband and also very poor health requiring moving to a care home and numerous hospital stays. We were desperate to find a care home which would offer all the help she needed but equally real care, compassion, stimulation
and 'home from home'. A huge quest but we found it! Weymouth Manor Care Home is not only beautiful but the staff are also too. Nothing is too much trouble. From the moment you step through the doors, you are welcomed with smiles and laughter. The care is amazing and my sister is happy at last and so are we. Thank you to all the dedicated, caring and wonderful staff.

Reply from Esther Sheppard, Contact Manager at Weymouth Manor Residential & Nursing Care Home

Thank you for your review. We are all so pleased that your sister has settled in so well at Weymouth Manor. We share all comments with our team, who will be delighted to hear your feedback.


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Review of

Weymouth Manor Residential & Nursing Care Home

from C S (Daughter of Resident) published on 18 June 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the very first visit to look around Weymouth Manor we knew this was to be his future home. Every member of the team have been warm, welcoming, caring, engaging and friendly. there is a very special atmosphere. From the moment he arrived, he settled in and loves it. He is interacting, enjoying his
meals and engaging in all the activities, especially the gardening. All the staff were involved in the planning and supporting us to plan the perfect special 100th birthday party which will never be forgotten by family and friends - he is so happy here.

Reply from Esther Sheppard, Contact Manager at Weymouth Manor Residential & Nursing Care Home

Thank you for your review. We were honoured to support in the planning of Dad's 100th birthday celebrations.


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Review of

Weymouth Manor Residential & Nursing Care Home

from Toni M (Daughter of Resident) published on 5 June 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The admission process could not be faulted. All the staff involved were extremely helpful and supportive and nothing was too much trouble. Any questions were answered fully. Staff were very knowledgeable and responded very quickly even at weekends and outside normal working hours. On my father's arrival,
he was made so welcome and all the staff were so supportive and helpful - nothing, no matter how small was too much trouble. He now feels very much at home here. It is outstanding here. Thank you to all the staff.

Reply from Esther Sheppard, Contact Manager at Weymouth Manor Residential & Nursing Care Home

Thank you for your kind words. We take great pride in making sure our residents and families feel supported throughout the admission process. We are all so pleased to read your review and share it with the team. Thank you.


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Review of

Weymouth Manor Residential & Nursing Care Home

from Ant W (Son of Resident) published on 16 May 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved into Weymouth Manor Residential Care Home in January 2023, she absolutely loves it here as the staff are so friendly with a nothing is too much trouble attitude! This makes all the family relaxed and less worried, knowing that she is so well looked after. With regards to her room, it is modern,
big and her wet room is great. The food is also fantastic.

Reply from Esther Sheppard, Contact Manager at Weymouth Manor Residential & Nursing Care Home

Thank you for your review - we are all so pleased with how much your mum and the family love the home.


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Review of

Weymouth Manor Residential & Nursing Care Home

from Susan G (Sister of Resident) published on 8 May 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The standard of care, kindness and support from all members of staff to residents and visitors is outstanding. Nothing is too much trouble. The management should be very proud of each and every one of their staff.

Reply from Esther Sheppard, Contact Manager at Weymouth Manor Residential & Nursing Care Home

Thank you for your review. We will share your kind comments with the team.


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Review of

Weymouth Manor Residential & Nursing Care Home

from Hazel C (Resident) published on 3 May 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I think it is very, very good here. The staff are so lovely. The food is lovely, I can't fault it. I like looking out of the window at the rabbits running around in the field. Weymouth Manor is a lovely place.

Reply from Esther Sheppard, Sales and Marketing Manager at Weymouth Manor Residential & Nursing Care Home

Thank you for your review, we will share your comments with our team.


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Review of

Weymouth Manor Residential & Nursing Care Home

from Rachel H (Daughter of Resident) published on 28 February 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care and support I feel Weymouth Manor provide to my mother are so unbelievably wonderful. From the moment we approached them through to my mum taking up residency, their attention to detail, forethought, compassion and practicalities shone through and continue to do so. I always feel that the staff
go above and beyond to consider every aspect of the people they are supporting and offer a tailored and individual service that I feel you’d be hard pushed to find in other local settings. Nothing has ever been too much trouble. I have found all of the staff to be kind, courteous, considerate and above all really friendly and so accommodating. All of my mum's changing needs are quickly noticed, established, and reported, and plans of action are put into place giving us, her family members, peace of mind that she’s in good safe hands and truly being well cared for. I can always approach staff members with questions or requests, and they, in turn, are always updating you, which is just so fabulous. Bravo.

Reply from Esther Sheppard, Sales and Marketing Manager at Weymouth Manor Residential & Nursing Care Home

We are thrilled with your positive experience and are so glad your mother has settled in so well at Weymouth Manor. We take great pride in delivering high-quality care and providing excellent facilities to our residents and families. Your recognition of this is invaluable to our team; thank you.


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Review of

Weymouth Manor Residential & Nursing Care Home

from Sue G (Daughter of Resident) published on 31 January 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been really impressed by the staff, level of care and the facilities provided.
I was very apprehensive about the transfer of my father from another care home but I need not have worried. The staff have all been kind, patient and very supportive. They have taken the time to get to know his
ways and find the best ways to support his individual needs. I have been impressed with the support and care provided and my father is already looking much better than he was prior to the transfer. It is very reassuring to know that he is safe and well looked after.

Reply from Esther Sheppard, Sales Manager at Weymouth Manor Residential & Nursing Care Home

Thank you for your review, we pride ourselves in going above and beyond for our residents and families.


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Awards / Recognitions (1)

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