Which Mrs C Mills Care Homes have the highest review score?

Devonshire & Threeways have the highest review score.

Mrs C Mills | 2 Care Homes

Review of
Threeways
from Jeremy P (Son of Resident) published on 12 December 2024

Submitted via Postal Card • Report

Overall Experience

The staff took time to get to know mum. Communication in the house between staff was excellent. Mum was encouraged to join daily activities and she enjoyed her meals, tea breaks and coffees. Towards the end of mum's life the clinical care was excellent and reassuring.

Reply from Debbie Acton, HR Manager at Threeways

Thank you for your kind words - your mother was a pleasure to care for.

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Review of
Devonshire
from A A (Daughter of Resident) published on 13 November 2024

Submitted via Website • Report

Overall Experience

Both my parents were here. My father passed in April in the home very happily with our family together with him for his last eight days. The home was so supportive, caring and wonderful during this difficult time. My mother is still here excelling at 92 and also very happy here! I highly recommend the

Devonshire.

Reply from Debbie Acton, HR Manager at Devonshire

Thank you so much for your review and for sharing your family's experience with the Devonshire. We are honoured to have been a part of your father's final days and to have provided the support and care needed during such a difficult time. It means a great deal to us that your father felt happy and surrounded by family.We are equally delighted to hear that your mother is thriving and enjoying her time with us. Our staff are dedicated to creating a warm and supportive environment for all our residents, and your words affirm the hard work and compassion we strive to bring every day.Your kind words inspire us to continue our commitment to excellence in care and to make a positive impact in the lives of our residents and their families. Thank you for your recommendation, it is much appreciated.

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Review of
Devonshire
from G W (Daughter-in-law of Resident) published on 25 October 2024

Submitted via Website • Report

Overall Experience

My mother-in-law has been a resident at Devonshire Care Home for approximately 3 years. All of the staff from the Matron to the domestic team are incredibly caring. There's also a wide range of activities run by a very enthusiastic team. I would highly recommend this nursing home.

Reply from Debbie Acton, HR Manager at Devonshire

Thank you so much for your wonderful review! We're thrilled to hear that your mother-in-law has had a positive experience at The Devonshire Nursing Home. Our staff take great pride in providing compassionate care, and it's fantastic to know that you appreciate their efforts. We're also glad to hear that the activities have made a difference in her time here. Your recommendation means a lot to us, thank you.

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Review of
Devonshire
from R O (Husband of Resident) published on 22 October 2024

Submitted via Website • Report

Overall Experience

After searching & viewing some nursing homes I found the Devonshire Care Home & I met with the Matron in 2022.
My wife has since been living permanently in the home & is being well looked after by all the staff. The home is like having a big family together having a good time with organised activities

and live music which is good for brain stimulation & the kitchen provides good healthy food for all residents.
I would like to thank Matron all the nurses, carers & and the activities coordinator for providing the best quality of life within the home. I would like the home to get the best nursing home award soon.

Reply from Debbie Acton, HR Manager at Devonshire

Thank you so much for your kind words and thoughtful review! We're delighted to hear that your wife is enjoying her time at The Devonshire Nursing Home and feels well cared for by our dedicated staff. It's wonderful to know that our activities and healthy meals are making a positive impact on the resident's quality of life. We appreciate your recognition of our staff, and we will continue striving to provide a loving and supportive environment. Your encouragement for an award means a lot to us! Thank you once again for sharing your wonderful experience with us. We truly look forward to continuing to provide exceptional care for your wife; she is a joy to have in our home

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Review of
Devonshire
from T B (Daughter of Resident) published on 14 October 2024

Submitted via Website • Report

Overall Experience

The Devonshire Nursing Home is a very warm and welcoming place. Delightful staff from all aspects of the home including nurses, activities, arts and crafts also social events such as going to the theatre and days out. I would recommend this nursing home.

Reply from Debbie Acton, HR Manager at Devonshire

We're thrilled to hear that you find The Devonshire Nursing Home warm and welcoming. Our staff takes great pride in providing exceptional care and organising engaging activities, and it's wonderful to know you appreciate their efforts.Your recommendation means a lot to us, and we're committed to maintaining the high standards that make our home a special place for residents and their families. Thank you for taking the time to share your experience.

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Review of
Threeways
from Alison W (Daughter of Resident) published on 11 October 2024

Submitted via Website • Report

Overall Experience

Threeways looked after Mum in the last year of her life at 98. The staff were wonderful, caring, compassionate and kind, always going the extra mile to make each day joyful and upbeat. The home is very clean and tidy, it has a lovely garden and communal space for events. She enjoyed all the varied activities,

trips out with the activity coordinators, and lunch club with the other residents. The nursing staff and carers were exceptional, especially as she aged and became frailer. I cannot thank them enough for the love and care with which they surrounded Mum and us as a family, so that we could visit her every day and be with her right up to the end. Thank you.

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Review of
Devonshire
from Eric P (Husband of Resident) published on 11 October 2024

Submitted via Website • Report

Overall Experience

My wife has been a resident for over 2 years and I am full of praise and gratitude for the professional nursing care at all levels. There is a warmth and respect mixed with a calm attitude to any crisis. Activities are many and varied and well run, tailored to individual's limitations. I am delighted

that my wife is a resident at the Devonshire nursing home.

Reply from Debbie Acton, HR Manager at Devonshire

Thank you for your lovely review of our care home. It's a delight having your wife stay with us in our home.

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Review of
Threeways
from Trudie B (Daughter of Resident) published on 29 July 2024

Submitted via Website • Report

Overall Experience

Mum came to stay here for E.O.L care from hospital. She was only at the home less than a month before she passed, but the care she received in the home was amazing. The staff all seemed so caring and they did all they could for Mum to make the last of her time comfortable. Even sat with her and painted

her nails even though she was sleeping most of the time. The home was always welcoming to my brother and I when we visited. I even had a situation where I needed help and they were so helpful and made an embarrassing situation less so. All in all I can't recommend this home high enough. Mum passed with care and dignity and respect from the staff.

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Review of
Threeways
from Jackie F (Daughter of Resident) published on 3 February 2023

Submitted via Website • Report

Overall Experience

An amazing nursing home with amazing staff and I cannot recommend them highly enough. My dad became a resident here over a year ago after sustaining a life-changing brain injury in the hospital. The staff are kind, caring and compassionate. Dad is so relaxed and chilled out here, it is truly a home

from home. There is a lovely, relaxed and homely atmosphere. Dad's family can leave Threeways with peace of mind knowing he is receiving the best possible care. Thank you to all the staff.

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Review of
Threeways
from Sally N (Daughter of Resident) published on 3 February 2023

Submitted via Postal Card • Report

Overall Experience

My mum has been at Threeways for just over a year. She is very well cared for, treated with kindness, respect and dignity and is well looked after. The food choice is great, fresh and appetising. Mum has put on much-needed weight since being there. Staff are kind, caring, polite and communicative and

responsive to her needs and any concerns we have. Threeways is always clean, well-kept and maintained and has lovely gardens. Outings and entertainment are organised regularly. Happy for Mum to be there.

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Review of
Threeways
from Elise H (Daughter of Resident) published on 1 February 2023

Submitted via Website • Report

Overall Experience

Threeways provide fantastic care for my mum and she is always treated with dignity. The staff and management are always approachable and encourage family members to communicate any issues. Issues are always addressed accordingly. Every couple of months there is a friends and family forum where questions

can be asked and any news can be shared. Food and drink are tailored to the resident's needs and requirements. The staff work hard to put on activities for the residents. There are many activities including bingo and lunch club. We can leave after a visit knowing that my mum will be well looked after and if there are any concerns, they will ring us to discuss. I am so pleased that we chose Threeways to care for my mum.

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Review of
Threeways
from Denise H (Daughter of Resident) published on 30 December 2022

Submitted via Website • Report

Overall Experience

I am writing a review about my mother's care in Threeways as I cannot fault the care they offer. We are so lucky to have found this nursing home as it fulfils all of my mother's needs. She is in the later stages of Alzheimer's and the nursing staff and carers show great respect for her dignity. She

was very poorly when transferred from the hospital to the home for long term care, but they have nursed her so carefully that her health has improved beyond recognition. The staff are all friendly and welcoming to visitors, and keep the family informed of all her progress and needs. A great relief to us that Mum is so happy and well looked after at this final stage of her life. Thank you Threeways.

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Review of
Devonshire
from K L (Daughter of Resident) published on 21 September 2022

Submitted via Website • Report

Overall Experience

I feel so lucky that my mother is a resident of the Devonshire Nursing Home.
The care she receives is amazing.
The activities that are provided are very thoughtful and good fun.
Every member of staff is kind and put the residents first.

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Review of
Devonshire
from A B (Daughter of Resident) published on 16 September 2022

Submitted via Website • Report

Overall Experience

Mum's room looks out onto the lovely garden. She is comfortable and well looked after. The staff are kind and the activities are varied and stimulating. I appreciate the efforts of the activities manager to communicate about Mum.

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Review of
Devonshire
from Liz L (Daughter of Resident) published on 15 September 2022

Submitted via Website • Report

Overall Experience

Having both my parents residing at the Devonshire Nursing Home, I can only say what an incredible place this is.
The nursing/care is exemplary - every team member we have encountered shows both professionalism and, importantly care and kindness.
Clearly incredibly well led from the top, and communication

and leadership are evident.
The variety of activities organised by the activity coordinator is incredible! She is a true star, and her imagination and dedication know no limits! To see our parents engaging/being actively encouraged to participate is lovely. We know the activity coordinator has won awards - we are not surprised! She uses social platforms and technology to their best - sharing with us the day-to-day activities and sheer fun they have! Dad enjoyed his Boys Day Out last week - including fish and chips! Then this is shared via our phones so we can see and continue to feel part of their lives. We are so grateful - thank you to each and every one of you at the Devonshire Nursing Home!

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Review of
Devonshire
from Tracey F (Daughter of Resident) published on 15 September 2022

Submitted via Website • Report

Overall Experience

What a warm and friendly place. I know that my elderly mum has the best care possible. There is always someone at hand to talk to if you have any questions. I certainly would recommend this home. The rooms are well equipped and there is a stunning view looking out the back to the huge gardens.

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Review of
Devonshire
from R D (Daughter of Resident) published on 15 September 2022

Submitted via Website • Report

Overall Experience

The staff are caring and professional and are always welcoming and tell me of their experiences with Mum. She is clearly happy and settled. I could not wish for better. I am kept informed of all aspects of her care.

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Review of
Devonshire
from David S (Son of Resident) published on 15 September 2022

Submitted via Website • Report

Overall Experience

I couldn't recommend Devonshire Care Home more highly, the care they have given my dad has been top-class.
All the staff have been exceptionally friendly and it is a pleasure to go and visit.
Compared to other homes we looked at the cost was competitive.

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Review of
Threeways
from D H (Daughter of Resident) published on 26 December 2019

Submitted via Website • Report

Overall Experience

Unfortunately, Dad's stay at Threeways was all too brief, but he was extremely happy there, and we could not have chosen a better place for him to end his days.
It is genuinely a home filled with love and care. Dad's medical needs were met by the excellent nursing team, and his social and personal

needs were covered by the rest of the staff.
My sister and I, live a distance away but we knew Dad was in safe hands and we knew we could phone whenever we needed to. We spent Dad's last two weeks with him and we as a family were shown compassion, respect and love, at such a sad time, the whole team wrapped us in a big warm hug.

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Review of
Devonshire
from Scott P (Godson of Resident) published on 6 November 2019

Submitted via Postal Card • Report

Overall Experience

The Devonshire was recommended to me by more than one person and has more than met our expectations. The slight access issues are more than compensated for by the attitudes and caring abilities of all the staff from the matron to the handyman.
Over the last twelve months, my godfather has settled in

well and is quite comfortable with day to day life.
The organised activities are second to none.

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Care Homes Owned by Mrs C Mills

Mrs C Mills Locations (2)

Mrs C Mills Reviews (27)

Threeways

Devonshire

Devonshire

Devonshire

Devonshire

Threeways

Devonshire

Threeways

Threeways

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Threeways

Devonshire

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Devonshire

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