Care Homes Owned by Sussex Housing & Care in East Sussex
Only the locations & reviews in East Sussex for Sussex Housing & Care are showing below.
View the details of all 3 locations (with 234 reviews) owned by Sussex Housing & Care
Sussex Housing & Care Locations in East Sussex (2)
Saxonwood Road, Battle TN33 0EY
"Saxonwood had been referred to us by several people as a warm, happy place with excellent care. I have not been disappointed. Since my…" Read all 73 reviews
Saxonwood care home's focus is on brighter living. They welcome people with open arms, like one big family, and strive to bring sunshine to residents every day. The home's prides itself on being one the most homely and friendly around. Saxonwood has… Read more about Saxonwood
- Care Provided
- Residential
- Older Person Care
- Dementia
- Short Term/Respite
- Physical Disability
- Palliative Care
- Sensory Impairment
- 36 Rooms from £975 / week
Beacon Road, Crowborough TN6 1UD
"Mum had been at Woodlands since February 2020 and was well cared for despite being a little bit fussy. Nothing was too much trouble for the…" Read all 75 reviews
Woodlands care home is one of the most homely and friendly around and they welcome people with open arms, like a big family. Their focus is on brighter living, so every day they bring a ray of sunshine to their residents. Their seven day a week sunny… Read more about Woodlands
- Care Provided
- Residential
- Older Person Care
- Dementia
- Short Term/Respite
- Physical Disability
- Palliative Care
- Sensory Impairment
- 40 Rooms from £1,063 / week
Sussex Housing & Care Reviews in East Sussex (148)
Saxonwood
from A R (Sister of Resident) published on 23 January 2025Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
Reply from Lizzie Gurr, Communications Executive at Saxonwood
Thank you for this brilliant review. It's great to hear how happy and content your sister is at Saxonwood and how you are also pleased with our service.
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Woodlands
from A H (Son of Resident) published on 22 January 2025Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
Reply from Lizzie Gurr, Marketing and Communications Officer at Woodlands
Thank you for your review and feedback. It's great you visit regularly with our open visiting hours, and that you think our care, activities, safety and management is good. We have noted areas where you are not as satisfied and as a result our Chef Manager has met with your Mother to discuss choices of food to make sure she's happy - we know how important meal times are. We have also arranged to meet you to hear your feedback and further discuss your points. Thank you for taking the time to review us.
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Saxonwood
from D K (Daughter of Resident) published on 14 January 2025Submitted via Website • Report
Overall Experience
5.0 out of 5
The building, especially the lounge, is bright and airy and her room was very comfortable and easily accessible.
Reply from Lizzie Gurr, Communications & Engagement Officer at Saxonwood
Thank you for your 5* review. We're pleased your Mum enjoyed her stay at Saxonwood and felt at home. You're welcome to come and join an activity or lunch, if you'd like to keep in touch. Just drop us a line!
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Saxonwood
from S D (Daughter of Resident) published on 7 January 2025Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
She is a joy to visit because she is so glad of this place.
Reply from Lizzie Gurr, Communications & Engagement Officer at Saxonwood
Thank you for your review. We welcome people to Saxonwood with open arms, like a big family and it's brilliant to hear how at home your Mum feels and that you enjoy visiting and spending quality time with her.
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Woodlands
from T O (Daughter of Resident) published on 27 December 2024Submitted via Website • Report
Overall Experience
5.0 out of 5
Reply from Lizzie Gurr, Marketing & Communications Executive at Woodlands
Thank you for your kind review. We're pleased you found our care staff attentive and friendly, and we understand the importance of wishes at the end of a life, we're pleased we were able to support you and your Mum at this sad time.
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Saxonwood
from Kevan C (Son of Resident) published on 19 December 2024Submitted via Website • Report
Overall Experience
5.0 out of 5
The level of care, respect and integrity given to residents by all the extremely attentive and diligent members of staff is the level many other care homes should aspire to.
Reply from Lizzie Gurr, Communications & Engagement Officer at Saxonwood
We're blown away by your 5* review and are happy to read your wonderful words about our service to residents at Saxonwood. Thank you.
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Woodlands
from Christine S (Daughter of Resident) published on 10 December 2024Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
Reply from Lizzie Gurr, Communications & Engagement Officer at Woodlands
Thank you for your review. Following feedback in our relatives survey about the red colour scheme in the lounge, we've redecorated the lounge and dining room a lighter colour and we're pleased you feel it's more homely. We love it too!
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Saxonwood
from June C (Wife of Resident) published on 31 October 2024Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
Reply from Lizzie Gurr, Communications & Engagement Officer at Saxonwood
Thank you for reviewing Saxonwood, and sharing your thoughts about our homemade food, our staff team, and our facilities. We're pleased you are happy with our home.
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Woodlands
from R J (Stepson of Resident) published on 24 September 2024Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
Reply from Lizzie Gurr, Communications Executive at Woodlands
Thank you for your review, we love a sing-along and it was great to welcome you to join us! We agree our staff team are all fantastic.
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Saxonwood
from Dominic P (Stepson of Resident) published on 31 July 2024Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
Reply from Lizzie Gurr, Communications and Engagement Officer at Saxonwood
Thank you for your 5* review about your visit to see your stepfather at Saxonwood. It sounds like you enjoyed the word game activity, together with your relative and other residents. We love welcoming visitors to join in with our activities! Thank you for visiting.
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Woodlands
from H J (Mother-in-law of Resident) published on 11 July 2024Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
Reply from Lizzie Gurr, Communications and Engagement Officer at Woodlands
Thank you for your review of Woodlands and it's great to hear your thoughts about our staff being helpful and caring. We'll share this with our team! Thank you.
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Saxonwood
from Fred M (Son of Resident) published on 4 July 2024Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
Reply from Lizzie Gurr, Communications and Engagement Officer at Saxonwood
Thank you for your review. We're pleased you find our home clean and tidy, and our wonderful staff team to be caring.
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Woodlands
from A P (Resident) assisted by family/friend published on 3 July 2024Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
Reply from Lizzie Gurr, Communications and Engagement Officer at Woodlands
Thank you for your review, we are pleased you find our staff to be caring and considerate and that you're happy living at Woodlands.
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Woodlands
from S C (Daughter of Resident) published on 3 July 2024Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
Reply from Lizzie Gurr, Communications and Engagement Officer at Woodlands
Thank you for your review. We understand that moving to a care home can be a difficult time for residents and their families and we are pleased you found our management and staff supportive and welcoming, and have received good communication.
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Saxonwood
from Vivienne A (Friend of Resident) published on 2 July 2024Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
Reply from Lizzie Gurr, Communications and Engagement at Saxonwood
Thank you for your 5* review, it's great to hear how happy you are with the care of your neighbour. All of our staff are trained in providing dignity and respect and we're pleased to hear you see these qualities shining through in the care we provide. Thank you.
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Woodlands
from A S (Daughter of Resident) published on 27 June 2024Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
Reply from Lizzie Gurr, Communications & Engagement Officer at Woodlands
Thank you for your review and comments about our wonderful care team.
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Woodlands
from June T (Resident) assisted by family/friend published on 17 June 2024Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
Reply from Lizzie Gurr, Communications & Engagement Officer at Woodlands
Thank you for your review. We're pleased that you find Woodlands a good home and enjoy our freshly home-cooked meals. Following your feedback about a couple of carers, we would like to thank you for your time chatting with our senior managers last week and appreciate your feedback. As a result of your feedback, we are arranging a 'person-centred care' refresher workshop and training for all of our staff to attend, and we would like to arrange a catch-up meeting with you soon to follow up on our progress.
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Woodlands
from Oliver T (Son of Resident) published on 12 June 2024Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
Reply from Lizzie Gurr, Communications & Engagement Officer at Woodlands
Thank you for your review. We're pleased to hear you think we are responsive, we understand it's important to keep in touch with families and have an open line of communication.
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Woodlands
from Caroline D (Daughter of Resident) published on 11 June 2024Submitted via Website • Report
Overall Experience
5.0 out of 5
Reply from Lizzie Gurr, Communications & Engagement Officer at Woodlands
Thank you for your 5* review, we are pleased you think there is excellent communication at Woodlands. We're keen to involve residents and families and your feedback is valuable. Thank you for coming to our relative's meeting.
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Woodlands
from T J (Son of Resident) published on 9 May 2024Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
Reply from Lizzie Gurr, Communications and Engagement Officer at Woodlands
Thank you for your review. We put residents at the heart of everything we do and it's great that you see this, along with our good communication and facilities.
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Awards / Recognitions (2)
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