17 Rookhurst Road, Bexhill-on-Sea TN40 2NZ
"Visited Rookhurst in December to see my sister, the staff are always so friendly, welcoming and supportive, my sister is very happy there.…" Read all 17 reviews
Rookhurst Lodge provide services to individuals with a diagnosis of learning disabilities, Autistic Spectrum disorders, mental health needs and those that display moderate to high behaviours that challenge. Medical conditions will be secondary to… Read more about Rookhurst
11 Wolseley Road, Rugeley WS15 2QJ
"The care team at Lanrick House provide great quality care, which is respectful, friendly, person centred and warm. They have recently…" Read all 33 reviews
Lanrick House is situated in the town of Rugeley and is registered to provide personalised care that is tailored to a variety of residents with specialist needs. The recently refurbished home boasts many elegant qualities and versatile grounds. The… Read more about Lanrick House
113-115 Eastfield Road, Peterborough PE1 4AU
"I'm am really happy with the care and support mum receives from all staff members they go above and beyond for not only mum but making all…" Read all 41 reviews
Philia Lodge Rest Home is situated in the town of Peterborough and is registered for 20 residents. The home consists of two converted Victorian houses, with many elegant qualities, and versatile grounds. The focus is on quality of life at the same… Read more about Philia Lodge Rest Home
99a Old Fallings Lane, Fallings Park, Wolverhampton WV10 8BJ
"I couldn't fault the care that was given to my Nan. The manager and the team were amazing. They helped my Nan maintain her dignity and made…" Read all 29 reviews
Primrose Hill Nursing Home comprises three units, each designed to provide specialist care and support for those people living dementia, complex nursing needs and those people requiring end of life care and support. To compliment the name of the home,… Read more about Primrose Hill Nursing Home
56/64 Star Road, Peterborough PE1 5HN
"Mum has received excellent care since she arrived. The care and nursing staff are very engaging with all the residents. Always time for a…" Read all 50 reviews
The Star Nursing and Residential Home offers a spacious and comfortable furnished interior that is ideal for a comfortable lifestyle. Residents have 24-7 access to a skilled team of carers who take a personalised approach and welcome many specialist… Read more about The Star Nursing and Residential Home
53 Rayleigh Avenue, Eastwood, Rayleigh, Leigh-on-Sea SS9 5DN
"Badgers is a place where special people look after and care for the most treasured and special people in your life as if they are family…" Read all 10 reviews
Badgers is part of Trust Care Management Ltd the company acquired the home in August 2020 and has been committed to quality care and nursing. The focus is on a friendly and caring atmosphere, with the service established to reflect the needs and wishes… Read more about Badgers
253 Wishing Tree Road, St Leonards-on-Sea TN38 9LA
"My son has lived at Marlborough Lodge for 16 years, the staff are very knowledgeable with his individual needs and support him to have an…" Read all 11 reviews
Marlborough Lodge provides services to individuals with a diagnosis of Learning Disabilities, Autistic Spectrum Disorders, Mental Health needs and those that display moderate to high Behaviours that Challenge. Medical conditions will be secondary to… Read more about Marlborough Lodge
East Hanningfield Road, Howe Green, Chelmsford CM2 7TP
"My dad was admitted to the Garden Unit Feb 24. He had late stages dementia and was very aggressive at times. I visited every day and only…" Read all 28 reviews
Chelmsford Care Centre provides person-centred residential and nursing care in a home situated in Howe Green, Chelmsford. The team offer care for a wide range of requirements including (but not limited to) dementia and Alzheimer's, cancer, epilepsy and… Read more about Chelmsford Care Centre
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Reply from Zoe walker, Deputy Manager at Chelmsford Care Centre
Thank you for sharing your experience. It's heartening to hear that your wife is treated with such respect and understanding. The kindness and friendliness of the staff, along with the home's policy of allowing unlimited access for family, truly seem to foster a supportive and close-knit environment. It's wonderful that you and your family can maintain a cherished relationship with her. Your feedback highlights the compassionate care provided, and it's greatly appreciated.
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Reply from Toni Power, Registered Manager at The Star Nursing and Residential Home
Dear JN, Thank you for your lovely review. Your mum has become a much loved member of The Star family.
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Reply from Toni Power, Registered Manager at The Star Nursing and Residential Home
Dear AW, Thank you so much for your kind review. Your mum has settled in so well and we love having her in our family.
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Reply from Violet Temba, Team Leader at Marlborough Lodge
Thank you for sharing your thoughtful review. We sincerely appreciate your feedback and support. It means a lot that you took the time to share your experience. We're grateful for your input and truly enjoy supporting your son on his journey.
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Reply from Zoe Walker, Deputy Manager at Chelmsford Care Centre
Thank you so much for your heartfelt message. It means a lot to hear that you appreciated the care and support provided to your dad during his time at the Garden Unit. We strive to treat all our residents with kindness and patience, and it's wonderful to know that this was your experience.Your words about feeling involved and welcomed by our staff, both day and night, are truly touching. We understand how important it is for families to feel confident and informed about their loved one's care, especially during such challenging times.We are grateful for your trust and for allowing us to care for you Dad.
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Reply from Toni Power, Registered Manager at The Star Nursing and Residential Home
Thank you for your review, H. We loved having your mum stay with us and wish all of you, all the best for the future.
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Reply from Toni Power, Registered Manager at The Star Nursing and Residential Home
Thank you for your kind comments. We are so glad that you all feel welcomed into The Star family.
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Reply from Toni Power, Registered Manager at The Star Nursing and Residential Home
Thank you for your lovely review! Your grandmother is a pleasure to have within The Star.
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Reply from Claire Anscombe, Registered manager at Lanrick House
Thank you so much for sharing your lovely feedback about Lanrick House. It means so much to is that you feel the care and support here is person-centered and good quality. We work hard to ensure the environment for our service users is a positive one that has a culture of being open and honest, transparent and has the service user at the center of everything. Your feedback allows us to see where we are doing well and areas that we can improve to ensure we continue to provide the best care we can.
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Reply from Claire Anscombe, Registered manager at Lanrick House
Thank you for your lovely review. We always aim to implement activities that involve all our residents here in the home and to ensure we have a happy positive culture. We work in their home and see the importance of involving our residents in everything we do, to provide that person-centered care that they deserve.
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Reply from Claire Anscombe, Registered manager at Lanrick House
Thank you so much for your feedback. We always aim for a positive and friendly atmosphere in our home and for family to feel involved in everything we do. Care is of upmost importance to us and ensuring our residents feel safe, valued and cared for.
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Reply from Joann Harmon, Registered Manager at Chelmsford Care Centre
We take all feedback very seriously; Our aim is to provide the best possible care to those we support, and it is something we take seriously when the care falls short of this. Please rest assured that this was thoroughly investigated and appropriate action implemented. Should you wish to contact us and discuss then please contact me on the details provided.
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Reply from Claire Anscombe, Registered manager at Lanrick House
Thank you so much for your lovely review. Our staff at Lanrick have a passion for their role and feel that it is so important to engage with our residents so they feel comfortable, valued and respected. We do pride ourselves on the homemade food that we offer and this is also down to our residents feedback on the meals that they enjoy and we incorporate this into our menus. We feel the importance of providing a safe environment that caters for individual needs and that feels like home.
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