Care Homes Owned by Trust Care Management Ltd in Cambridgeshire
Only the locations & reviews in Cambridgeshire for Trust Care Management Ltd are showing below.
View the details of all 9 locations (with 222 reviews) owned by Trust Care Management Ltd
Trust Care Management Ltd Locations in Cambridgeshire (2)
113-115 Eastfield Road, Peterborough PE1 4AU
"I'm am really happy with the care and support mum receives from all staff members they go above and beyond for not only mum but making all…" Read all 41 reviews
Philia Lodge Rest Home is situated in the town of Peterborough and is registered for 20 residents. The home consists of two converted Victorian houses, with many elegant qualities, and versatile grounds. The focus is on quality of life at the same… Read more about Philia Lodge Rest Home
- Care Provided
- Residential
- Older Person Care
- Dementia
- Short Term/Respite
- Palliative Care
- Mental Health
- Sensory Impairment
- 20 Rooms from £840 / week
56/64 Star Road, Peterborough PE1 5HN
"Mum has received excellent care since she arrived. The care and nursing staff are very engaging with all the residents. Always time for a…" Read all 50 reviews
The Star Nursing and Residential Home offers a spacious and comfortable furnished interior that is ideal for a comfortable lifestyle. Residents have 24-7 access to a skilled team of carers who take a personalised approach and welcome many specialist… Read more about The Star Nursing and Residential Home
- Care Provided
- Nursing
- Older Person Care
- Dementia
- Short Term/Respite
- Physical Disability
- Palliative Care
- Mental Health
- Sensory Impairment
- 30 Rooms from £1,250 / week
Trust Care Management Ltd Reviews in Cambridgeshire (91)
The Star Nursing and Residential Home
from J N (Daughter of Resident) published on 4 April 2025Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
Reply from Toni Power, Registered Manager at The Star Nursing and Residential Home
Dear JN, Thank you for your lovely review. Your mum has become a much loved member of The Star family.
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The Star Nursing and Residential Home
from A W (Daughter of Resident) published on 4 April 2025Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
Reply from Toni Power, Registered Manager at The Star Nursing and Residential Home
Dear AW, Thank you so much for your kind review. Your mum has settled in so well and we love having her in our family.
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The Star Nursing and Residential Home
from H G (Daughter of Resident) published on 24 March 2025Submitted via Website • Report
Overall Experience
5.0 out of 5
Reply from Toni Power, Registered Manager at The Star Nursing and Residential Home
Thank you for your review, H. We loved having your mum stay with us and wish all of you, all the best for the future.
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The Star Nursing and Residential Home
from L D (Granddaughter of Resident) published on 24 March 2025Submitted via Website • Report
Overall Experience
5.0 out of 5
Reply from Toni Power, Registered Manager at The Star Nursing and Residential Home
Thank you for your kind comments. We are so glad that you all feel welcomed into The Star family.
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The Star Nursing and Residential Home
from K W (Granddaughter of Resident) published on 24 March 2025Submitted via Website • Report
Overall Experience
5.0 out of 5
The home's social media page shows weekly updates and activities that are provided and it's lovely to see my grandmother participating in them.
The staff are very
My family and I were apprehensive when my grandmother first went into full time care after living independently all her life but have been more than happy with the care she has received and the acceptance into their family.
Reply from Toni Power, Registered Manager at The Star Nursing and Residential Home
Thank you for your lovely review! Your grandmother is a pleasure to have within The Star.
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Philia Lodge Rest Home
from A A (Daughter of Resident) published on 13 March 2025Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
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The Star Nursing and Residential Home
from Mark B (Brother of Resident) published on 23 January 2025Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
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The Star Nursing and Residential Home
from John U (Husband of Resident) published on 17 January 2025Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
Reply from Toni Power, Home Manager at The Star Nursing and Residential Home
Thank you John. We hope your wife settled well into her new home. Come back and visit anytime.
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The Star Nursing and Residential Home
from Angela S (Daughter of Resident) published on 13 January 2025Submitted via Website • Report
Overall Experience
5.0 out of 5
They allow Dad's dog to visit with me as well which is such a good thing for Dad and all the other residents love to see her too.
Always a cup of tea and biscuits is offered
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The Star Nursing and Residential Home
from Danny S (Grandson of Resident) published on 24 December 2024Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
Reply from Toni Power, Home Manager at The Star Nursing and Residential Home
Dear Danny, Thank you so much for your positive review. Our staff team will be delighted.
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The Star Nursing and Residential Home
from James S (Brother of Resident) published on 11 December 2024Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
Reply from Toni Power, Registered Manager at The Star Nursing and Residential Home
Thank you for your kind words and appreciation of our hard working staff team. We are very proud of them.
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The Star Nursing and Residential Home
from Michael R (Son of Resident) published on 4 December 2024Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
Reply from Toni Power, Registered Manager at The Star Nursing and Residential Home
Thank you for your review and your kind words. It's an absolute pleasure to look after your relative.
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The Star Nursing and Residential Home
from Jayne C (Daughter of Resident) published on 4 December 2024Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
Reply from Toni Power, Registered Manager at The Star Nursing and Residential Home
Thank you for your lovely review. You are one of the family or at least it certainly feels that way. It's a pleasure to care for your loved one.
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Philia Lodge Rest Home
from M B (Daughter of Resident) published on 7 August 2024Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
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Philia Lodge Rest Home
from John S (Son of Resident) published on 10 April 2024Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
Reply from Chris Audsley, Manager at Philia Lodge Rest Home
Thank you so much for taking the time to share your positive experience with us. It's truly heartening to hear that you find our care home welcoming and our staff warm and caring. Providing a comfortable and nurturing environment for our residents and their families is at the core of what we do, and it's wonderful to know that we're meeting your expectations. Our team works tirelessly to ensure that every resident receives the utmost care and attention, and your kind words serve as a testament to their dedication. We deeply appreciate your recognition of their hard work and commitment. Please know that we consider it a privilege to care for your Mum, and we're grateful for the trust you've placed in us. If there's anything more we can do to enhance your experience or support your family, please don't hesitate to reach out. Thank you once again for your generous feedback.
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Philia Lodge Rest Home
from Philip N (Son of Resident) published on 10 April 2024Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
Reply from Chris Audsley, Manager at Philia Lodge Rest Home
Thank you for sharing such encouraging news about your Dad's progress with us. We're delighted to hear that he's doing much better, talking more, and enjoying his meals. It's heartwarming to know that he's thriving under our care. Ensuring the well-being and happiness of our residents is our utmost priority, and we're thrilled to hear that your Dad's overall condition has improved. We'll continue to provide him with the support and attention he needs to maintain his positive momentum.
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Philia Lodge Rest Home
from R H (Son-in-law of Resident) published on 10 April 2024Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
Reply from Chris Audsley, Manager at Philia Lodge Rest Home
Thank you for sharing your experience with us. We're delighted to hear that you were pleased with the care provided to your Mum during your visit, especially with the new staff members you met for the first time. Ensuring the well-being and comfort of our residents is our top priority, and we're glad to know that your Mum received excellent care during your time with us. We understand the importance of consistency and trust in our staff, including those who are new to our team, and we're pleased that they made a positive impression on you.
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Philia Lodge Rest Home
from W P (Grandson of Resident) published on 10 April 2024Submitted via Postal Card • Report
Overall Experience
3.0 out of 5
Reply from Chris Audsley, Manager at Philia Lodge Rest Home
Thank you for taking the time to share your feedback with us. We're thrilled to hear that you've had a positive experience with our new staff members. Listening to concerns from residents and their families and promptly addressing them is a fundamental aspect of our commitment to providing exceptional care. We're delighted to hear that our new team members are demonstrating this level of attentiveness and responsiveness.
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The Star Nursing and Residential Home
from G M (Niece of Resident) published on 4 March 2024Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
Reply from Chris Audsley, Registered Manager at The Star Nursing and Residential Home
Thank you for taking the time to share your experience with us. We appreciate your kind words about our dedicated staff and the positive atmosphere at our nursing home. It warms our hearts to know that your aunt received excellent care and we're grateful for your recognition of our team's efforts.
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Philia Lodge Rest Home
from Alison C (Daughter of Resident) published on 26 February 2024Submitted via Website • Report
Overall Experience
5.0 out of 5
The social media site is invaluable to see what happens during the week, I love to see Mum's smile when she's doing activities.
Reply from Chris Audsley, Manager at Philia Lodge Rest Home
Thank you wholeheartedly for your uplifting review of Philia Lodge. We deeply appreciate the time you took to share your positive experiences.
I'm delighted to learn that our dedicated staff have been exceptional in managing your mum's mood swings. Providing personalized and compassionate care is at the core of what we do, and it's heartening to know that our efforts have positively impacted your mum's well-being.
The recent renovations at Philia Lodge were undertaken with the aim of enhancing the overall living experience for our residents. I'm thrilled to hear that you've observed improvements in both the general areas and your mum's room. Creating a comfortable and uplifting environment is a priority for us, and your feedback reinforces our commitment to continuous improvement.
Our use of social media as a communication platform is designed to keep families connected and engaged in the daily activities of their loved ones.
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Awards / Recognitions (1)
Outstanding Contibution to social care
Recipient:
Trust Care Management Ltd
Date: Friday 23 Nov 2018 More details
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