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Care Home Owned by Trust Care Management Ltd in Staffordshire

9.7 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Trust Care Management Ltd in Staffordshire

Only the locations & reviews in Staffordshire for Trust Care Management Ltd are showing below.

View the details of all 8 locations (with 208 reviews) owned by Trust Care Management Ltd

Trust Care Management Ltd Locations in Staffordshire (1)

 

1 Care Home owned by Trust Care Management Ltd in Staffordshire

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Lanrick House

11 Wolseley Road, Rugeley WS15 2QJ 

9.8 33 reviews
"There is always a warm, pleasant and welcoming atmosphere when visiting the home. The standard of all round care is excellent.…"   Read all 33 reviews
Location Type Care Home

Lanrick House is situated in the town of Rugeley and is registered to provide personalised care that is tailored to a variety of residents with specialist needs. The recently refurbished home boasts many elegant qualities and versatile grounds. The… Read more about Lanrick House

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • 30 Rooms from £850 / week

Trust Care Management Ltd Reviews in Staffordshire (33)

9.7
Trust Care Management Ltd has a Group Review Score of 9.7 (9.669) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Trust Care Management Ltd must have a Review Score.

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Review of

Lanrick House

from J T (Daughter of Resident) published on 20 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care team at Lanrick House provide great quality care, which is respectful, friendly, person centred and warm.
They have recently increased and promoted my mum's independence, while respecting and listening to her choices and decisions as an individual.
With a new manager, Lanrick House appears
to be entering a positive new chapter, which is reassuring for mum and myself.

Reply from Claire Anscombe, Registered manager at Lanrick House

Thank you so much for sharing your lovely feedback about Lanrick House. It means so much to is that you feel the care and support here is person-centered and good quality. We work hard to ensure the environment for our service users is a positive one that has a culture of being open and honest, transparent and has the service user at the center of everything. Your feedback allows us to see where we are doing well and areas that we can improve to ensure we continue to provide the best care we can.


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Review of

Lanrick House

from A W (Daughter of Resident) published on 13 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

We needed to move my mum very quickly out of a long term hospital stay and the manager of Lanrick House was fundamental in arranging this for us. She is extremely professional and highly knowledgeable in all aspects of care. My mum stayed at Lanrick House for 3 weeks and we found the home to be clean,
welcoming and the staff to be very caring and kind. The food is excellent.

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Review of

Lanrick House

from C T (Son of Resident) published on 12 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been at Lanrick for two and a half years and has had great care and support throughout her stay. Staff have always sought to involve her in day to day activities and are forever kind and cheerful with her. She is looked after far better than I could manage on my own.

Reply from Claire Anscombe, Registered manager at Lanrick House

Thank you for your lovely review. We always aim to implement activities that involve all our residents here in the home and to ensure we have a happy positive culture. We work in their home and see the importance of involving our residents in everything we do, to provide that person-centered care that they deserve.


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Review of

Lanrick House

from L S (Brother of Resident) published on 12 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

There is always a warm, pleasant and welcoming atmosphere when visiting the home.
The standard of all round care is excellent.

Reply from Claire Anscombe, Registered manager at Lanrick House

Thank you so much for your feedback. We always aim for a positive and friendly atmosphere in our home and for family to feel involved in everything we do. Care is of upmost importance to us and ensuring our residents feel safe, valued and cared for.


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Review of

Lanrick House

from Susan W (Daughter of Resident) published on 6 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been in Lanrick House for some 13 months following a move from the south. From the moment she arrived, the family have been more than happy with the care provided. We are now able to visit regularly and just turn up when we want. The staff not only engage with the residents but family too. There
are activities, some of which family/friends are invited to which we have enjoyed. Mum always compliments the food and there seems to be a varied menu to suit all. As Mum gets older, Lanrick House is the safe environment we would want for her and have made the best choice for her needs.

Reply from Claire Anscombe, Registered manager at Lanrick House

Thank you so much for your lovely review. Our staff at Lanrick have a passion for their role and feel that it is so important to engage with our residents so they feel comfortable, valued and respected. We do pride ourselves on the homemade food that we offer and this is also down to our residents feedback on the meals that they enjoy and we incorporate this into our menus. We feel the importance of providing a safe environment that caters for individual needs and that feels like home.


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Review of

Lanrick House

from D S (Brother of Resident) published on 6 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are pleased that my sister is well looked after and cared for .We are always informed by the staff if she needs anything has a fall or isn't well.The staff are always helpful and pleasant.The bedroom is always clean snd tidy.The garden very pleasant for residents to sit out.

Reply from Claire Anscombe, Registered manager at Lanrick House

Thank you for your lovely review. This year we are working on making the garden even more inviting by planting more flowers and bushes and adding more to the summer house so our residents can enjoy their afternoon teas in comfort.


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Review of

Lanrick House

from Jim J (Son of Resident) published on 18 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot speak highly enough for the care and respect that the staff give to our Dad.
Lanrick House is a very professionally run home that has a well-run regime and a safe, enriching environment. There is excellent access to management and regular opportunities for families to have an input into how
the home is being run.
But the most important thing is how the staff interact with my Dad in a personal and caring way. I can always be confident that our Dad is safe and getting the best care.
Thank you to all the staff for the work you do.

Reply from Claire Anscombe, Registered manager at Lanrick House

Thank you for your lovely words. It has been an absolute pleasure being part of your dad's care and support. He has become a huge part of our Lanrick family. We always aim to provide person-centered care and put the needs of our service users first at all times. Our door is always open to feedback and ideas so we can continue to improve our service.


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Review of

Lanrick House

from David L (Son of Resident) published on 30 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister and I are very pleased with the care given to our mother, she feels safe and well looked after, and she couldn't be happier. The staff are excellent and very supportive. I would recommend this care home to anyone thinking of placing a relative into care.

Reply from Claire Anscombe, Registered manager at Lanrick House

Thank you so much for your lovely review of our home, we really appreciate your feedback.


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Review of

Lanrick House

from Alison A (Daughter of Resident) published on 27 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff at Lanrick House Care Home are very welcoming to all visitors and know the residents very well.
They offer daily stimulation to those in the home that are able to take part such as bingo, card making, local musical entertainers visiting, celebrating all key events and many other activities
to keep residents engaged as much as possible.
My mother has been a resident over 2 years now and is settled in her surroundings. She has a dedicated carer so family can communicate with them, which works in the main, but there is always someone to talk to should I have any questions. All of the staff know my mom and she seems to like all of them, which is important when I live over 50 miles away.
I would recommend anyone to stay, short or long, at this care home. The team work hard to ensure everyone is well looked after and happy.

Reply from Claire Anscombe, Registered manager at Lanrick House

Thank you so much for your lovely review. Our aim at Lanrick House is to ensure we deliver excellent care and support to all our residents, ensuring we have a person-centred approach. We pride ourselves on promoting independence and taking on board our residents and relatives' feedback, so we can continue to provide a safe and happy home for everyone.


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Review of

Lanrick House

from Sam L (Daughter of Resident) published on 27 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in Lanrick House for three years, she is there for care for the elderly as she couldn't live at home any more, due to mobility issues and the personal care required. From the moment she moved in she says she feels happy, safe and well cared for. She no longer has to worry about not
being able to get around very easily. She has an en-suite room, with TV, some of her own furniture, her pictures/photos, and great-grandchildren's drawings/paintings everywhere. She's always clean, warm and well-fed. She calls the carers her friends, and goes to the events that home put on regularly. Her friends visit, some with their little dogs, which she loves. I spent weeks researching local care homes. My brother and I chose Lanrick House after talking to our mother and visiting. We have never regretted it. She is in the best place she could possibly be. Her well-being, health, and happiness have all rocketed immensely. She is respected as a person and not just a resident. What more could you want?

Reply from Claire Anscombe, Registered manager at Lanrick House

Thank you so much for your lovely review. It makes us so happy to know that our residents at Lanrick House feel happy, secure and comfortable in their home.


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Review of

Lanrick House

from Andrew C (Son of Resident) published on 27 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A great clean home with loving carers who keep you informed and up to date on any issues. Mum has settled in really quickly and appears to be very happy which was our biggest concern having lived in her family home for over fifty years. Location is good for all the family who live in a 15-mile radius.

Reply from Claire Anscombe, Registered manager at Lanrick House

Thank you for your review. It makes us happy to know that our residents are happy in their home.


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Review of

Lanrick House

from Paul B (Brother of Resident) published on 3 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister has settled in to Lanrick House very quickly, helped by a very good team. The surroundings are very clean, tidy and warm so is her room. She always looks very neat and tidy and says the food and drinks are food. So for me and the rest of the family we feel she is in the best place for her
future health and happiness.

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Review of

Lanrick House

from D N (Husband of Resident) published on 24 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A really nice, clean house. The manager and all of her staff are really friendly and helpful and always make me welcome.

Reply from Claire Anscombe, Registered manager at Lanrick House

We would like to say a huge thank you for your lovely comments regarding our home. We believe in ensuring that all our residents relatives and friends feel welcome when they visit and enjoy the lovely atmosphere that we have here at Lanrick House.


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Review of

Lanrick House

from C H (Son of Resident) published on 12 August 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is getting more stimulation and better meals than she did when living at home.

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Review of

Lanrick House

from S C (Daughter of Resident) published on 20 June 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad moved into Lanrick House in October 2023. He was a bit unsettled at first, to be expected. Now he is very happy there. He has made friends and the consistency is good for him. I find all the staff very professional and lovely and he is very well looked after. Activities are always going on too.

Reply from Elaine Cole, Care Director at Lanrick House

Thank you for taking the time to leave us a wonderful review. It is lovely to hear that dad is settled and happy. We have a wonderful and dedicated team that we are very proud of.


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Review of

Lanrick House

from Leah C (Granddaughter of Resident) published on 13 June 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It's been a lovely experience. My grandad was not a fan when he first went in as he has always been independent. However, the staff have welcomed him and helped him with any problems and now he loves it! They have fun days and trips and 5 meals a day! I'd wanna move in! Only problem is laundry, people's
clothes get mixed up, but if that's the only problem I'm happy.

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Review of

Lanrick House

from Josie M (Daughter of Resident) published on 28 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum settled in very well. Mum is really well looked after by all the staff. Lots of activities and all staff very caring. Cannot fault any of the care Mum receives. Always made to feel very welcome when visiting and the home is always spotlessly clean.

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Review of

Lanrick House

from J R (Daughter of Resident) published on 23 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very happy with Lanrick House. It's clean and tidy. All the staff are lovely with Mum, she is well dressed and happy. We cannot fault the care she is given. She has settled in very well. We are made very welcome when we visit.

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Review of

Lanrick House

from Rosheen C (Wife of Resident) published on 2 November 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been a resident at Lanrick Hpuse for the last 18 months. The staff have always treated him with respect and kindness and I cannot fault the care he receives. I have nothing but praise for Lanrick House and I am always made welcome when I visit.

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Review of

Lanrick House

from A B (Son of Resident) published on 21 February 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Having placed my dad in two other care homes for respite before permanently staying at Lanrick House I can safely say Lanrick House is the best by far. My dad struggled with new surroundings but settled quickly at Lanrick which is all down to the excellent staff. Their knowledge and understanding of
dementia coupled with their warmth and caring attitude has made my dad's stay the best it could be. Lanrick House has many positives but the staff are their biggest asset by far.

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