Cobham Care Ltd in West Sussex | 2 Care Homes

Review of
Avon Manor
from V B (Son of Resident) published on 7 April 2025

Submitted via Website • Report

Overall Experience

Avon Manor Is the best Care home in the area, I am so lucky that my mum is there, the staff are very attentive and caring. Treating my mum with great dignity. They do their best to make sure she is included in the activities but also respect her privacy.

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Review of
Avon Manor
from Tracey U (Daughter of Resident) published on 2 April 2025

Submitted via Website • Report

Overall Experience

Dad has been at Avon Manor for 3 1/2 years now. He has ways had outstanding care. He is very happy there. The social media posts are greatly reassuring to myself and family as everyone always looks so happy.
Friends often comment on how well dad looks and we'll looked after.
He has never asked to

go home from the moment he went in there.
The entertainment put on for them is so engaging and trys to involve everyone.
The staff are amazing and always happy to help. Couldn't recommend Avon Manor highly enough and I often do.

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Review of
Avon Manor
from M G (Son of Resident) published on 2 April 2025

Submitted via Website • Report

Overall Experience

My Dad moved into Avon Manor in the middle of Feb 2025. In that time the manager and all staff could not have been more approachable or friendly. They have always taken the time to talk to me about concerns and my Dad's ongoing care. They are flexible and completely focused on keeping him safe and comfortable.

So far I am extremely impressed with the facilities and the level of service provided.

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Review of
Avon Manor
from D P (Son-in-law of Resident) published on 2 April 2025

Submitted via Website • Report

Overall Experience

Our dad suffers from dementia and had reached a stage where he needed full time care. We secured a place for him at Avon Manor, and we have been so pleased with the level of care, respect and engagement that all of the staff provide dad. They work very hard to make it the best possible environment.

It is not easy but the team are caring, fun, and keep dad happy and entertained with a regular set of activities from singing and dancing to celebrations on significant days like Easter or St Patrick's Day. Dad is very happy, which makes us happy.

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Review of
Avon Manor
from K G (Daughter-in-law of Resident) published on 2 April 2025

Submitted via Website • Report

Overall Experience

My mother-in-law has been at Avon Manor since October 2024, she has been very well cared for, the carers are very good, nothing is too much trouble.
I am regularly kept up-to-date regarding all aspects of her care.

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Review of
Avon Manor
from Julie E (Daughter of Resident) published on 2 April 2025

Submitted via Website • Report

Overall Experience

I cannot praise the quality of care that this care home provides enough. Having to move my father into full time care was a very difficult decision. We tried two other care homes more local to where the family lives, one with an outstanding CQC rating, but neither were able to provide the care my father

so desperately needed and he became very withdrawn and unhappy.
Avon Manor were literally life savers, and I was even able to take him for day visits before moving him in. Since arriving last year, they really took time to get to know and understand him, and we are now so very lucky that he is back to being his happy, gentle and kind self. The team genuinely care about their residents, include them in all decisions and discussions, are gentle, patient and very kind and go way and above in order to provide person centred care for each of their residents. For the first time since his diagnosis nearly 10 years ago, I can finally relax and know he is being truly looked after.

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Review of
Avon Manor
from Mandy A (Niece of Resident) published on 2 April 2025

Submitted via Website • Report

Overall Experience

We are extremely happy that our Aunt is a resident at Avon Manor. She has been here for five years now. We have complete confidence in the care that she receives. We are always contacted with any concerns. The staff have been very supportive and accommodating in dealing with both her needs and some

difficult circumstances we have had. All the staff we have encountered from the management to the care staff have always been friendly, welcoming and kind. We have always enjoyed the events that Avon Manor put on for families and residents and love seeing the fun the residents have every week via photographs on social media. We would definitely recommend Avon Manor.

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Review of
Avon House
from W M (Son of Resident) published on 17 February 2025

Submitted via Postal Card • Report

Overall Experience

I always find Avon House clean and warm. The staff are very friendly, caring and attentive. Mum says the food is very good.

Reply from Tracy Reed, Manager at Avon House

Many thanks for taking the time to review Avon House.

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Review of
Avon House
from P E (Resident) published on 17 January 2025

Submitted via Postal Card • Report

Overall Experience

Supportive staff, very clean home, always lots to do. I love living at Avon House.

Reply from Tracy Reed, Manager at Avon House

Many thanks for taking the time to write a review for Avon House.

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Review of
Avon House
from B S (Resident) published on 9 December 2024

Submitted via Postal Card • Report

Overall Experience

I've been a resident of Avon House for a year, The staff are lovey and helpful. The home is very clean, Always have activities. The office staff are wonderful and I'm very happy here.

Reply from Tracy Reed, Manager at Avon House

Many thanks for taking the time to write a review of Avon House.

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Review of
Avon House
from A C (Resident) published on 18 November 2024

Submitted via Postal Card • Report

Overall Experience

I have been made to feel at home. Great activities, excellent staff and management are outstanding. Thank you so much for taking such good care of me.

Reply from Tracy Reed, Manager at Avon House

Many thanks for taking the time to review Avon House.

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Review of
Avon Manor
from John P (Son-in-law of Resident) published on 13 November 2024

Submitted via Postal Card • Report

Overall Experience

I couldn't wish for a better care home for our precious mother. She is so loved and well cared for, it's like an extension of our family. We know every resident and carer by first name and as a family join in with every activity. They are entertained, stimulated and get the best care from the best carers.

Avon Manor is the best in Sussex.

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Review of
Avon Manor
from Ian F (Son of Resident) published on 24 October 2024

Submitted via Website • Report

Overall Experience

I really appreciate all the hard work and care the staff put into looking after my mum, making sure she has as an enriching and active life at Avon Manor as possible.
My dad unexpectedly passed away so Mum was moved into the home at short notice. This was handled with professionalism and understanding

of my circumstances which made that process easier to deal with. After a settling-in period, Mum has shown some really positive changes to her mood and she seems to really engage with all the amazing activities the residents are offered.
As I live abroad I don't get to visit her as much as I would like, but the staff are happy to ensure I get to speak to her on video calls weekly which are invaluable. I feel extremely comfortable that Mum is getting the best care possible at Avon Manor.

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Review of
Avon Manor
from D B (Sister of Resident) published on 23 October 2024

Submitted via Website • Report

Overall Experience

My brother came to this care home in December 2023 and has been kept busy since his arrival with listening or joining in with the activities.
I have been impressed with the way in which any agitation is diffused with calm words, humour and patience and with no lack of dignity all around.
The kindness

shown and effort for birthdays and all the trouble taken to add fun into the days of celebration or marked days throughout the year makes the residence more like a "home". The staff are lovely and all so kind and cannot be commended enough. I feel we are lucky to have found Avon Manor.

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Review of
Avon Manor
from Allison K (Daughter of Resident) published on 23 October 2024

Submitted via Website • Report

Overall Experience

My Dad has been a resident at Avon Manor since January after being at another home for the previous 3 months, the contrast is unbelievable. From the first visit, we were made to feel so welcome and I immediately knew this was where my dad needed to be. The staff and management are fantastic, so caring

and engaging with all the residents. There are lots of different activities with regular posts on social media showing genuine joy. Each person is treated with dignity and as an individual, not as a patient or inconvenience. Avon Manor really isn't a care home like any other, it's a home that cares!

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Review of
Avon Manor
from Rob T (Son of Resident) published on 22 October 2024

Submitted via Website • Report

Overall Experience

The care staff really do look out for Mum, they know her moods and how independent she wants to be. They know when to leave her alone and when to retry providing care.
Mum is chairbound now and doesn't like much noise and input and the team has found a great solution which means that Mum isn't isolated,

the home has a "snug" where Mum can sit and this means she meets the other residents and can interact at a slower, more personal pace. It's a great compromise and I'm really pleased it seems to be working. It is another indication that the staff think of Mum as an individual and are looking for solutions to suit her personally.
I'm really pleased with the service and level of care that Avon Manor provides for Mum.

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Review of
Avon House
from Nasser E (Son of Resident) published on 21 October 2024

Submitted via Website • Report

Overall Experience

Outstanding care for my mother. Simple as that. Highly recommended. Well looked after, always smiling and happy. The standards set by this care home are exceptional. All the staff are attentive, empathetic and genuinely kind.

Reply from Tracy Reed, Manager at Avon House

Thank you so much for such a lovely review of Avon House.

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Review of
Avon House
from Suzannah G (Daughter of Resident) published on 21 October 2024

Submitted via Website • Report

Overall Experience

Thank you so much to all the staff at Avon House for looking after my mother wonderfully for the last 18 months of her life. Communication with me, as next of kin, was superb: the staff always informed me of any changes and kept me updated as she gradually deteriorated and faded away. In particular,

I always felt that she was respected as a valuable individual human being right to the very end, with instinctive regard for her and her choices. The regular updates of activities via the social media page were great and a really good example of how you don't have to do expensive things to provide stimulation - normally the opposite is true and Avon House are a brilliant example of it. There always seemed to be something to engage the residents if they chose to participate, but never any pressure if they did not. This was her 5th care home - but the only one in which she settled. In particular, 5/5 is not enough for being treated with dignity. Can I give 10/5 please?!

Reply from Tracy Reed, Manager at Avon House

Thank you so much for such a lovely review of Avon House.

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Review of
Avon House
from R G (Resident) published on 19 September 2024

Submitted via Postal Card • Report

Overall Experience

I love living here at Avon House. I have made lots of friends, the staff are happy and helpful and the activities keep me very occupied.

Reply from Tracy Reed, Manager at Avon House

Many thanks for taking the time to review Avon House.

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Review of
Avon Manor
from Ann H (Wife of Resident) published on 13 September 2024

Submitted via Postal Card • Report

Overall Experience

My husband has been living at Avon Manor for one year and is very happy there. He takes part in all the activities and enjoys them.
His birthday party was enjoyable and the sandwiches and cakes were very special.
Thank you so much.

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Care Homes Owned by Cobham Care Ltd in West Sussex

Cobham Care Ltd Locations in West Sussex (2)

Cobham Care Ltd Reviews in West Sussex (122)

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