Downview Road, Worthing BN11 4TA
"Mum has been in this home for over two years now, and she absolutely loves it there. It has given her a new lease of life. The staff are…" Read all 60 reviews
Caer Gwent is passionate about providing exceptional care, offering residents a forever home where they are surrounded by love and support. Many carers at Caer Gwent, as well as the home’s management team, have been with them for more than 20 years. The… Read more about Caer Gwent
18/22 Wykeham Road, Worthing BN11 4JD
"I'm not sure I will find the right words to write this review, but Linfield House and all the staff are fabulous, professional, kind,…" Read all 56 reviews
Linfield House offers exceptional residential and nursing care in a warm and welcoming environment. Situated near Victoria Park in Worthing, this purpose-built home provides expert support for individuals or couples, including dedicated dementia care. Linfield… Read more about Linfield House
20a Robin Road, Goring-by-Sea, Worthing BN12 6FE
"My husband's dementia manifests in his challenging behavior. I visited many care homes before finding Haviland House. Many of them were…" Read all 60 reviews
Located just a few miles from Worthing, at Goring-by-Sea, Haviland House offers dedicated residential and nursing care in a purpose-built environment for people living with dementia. The care home’s design consists of five households suited to a particular… Read more about Haviland House
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Reply from Kevin Burke, Director of Care Homes and Dementia Services at Linfield House
Thank you so much for your kind review of Linfield House Lucie, and for taking the time to share your experience. It truly means the world to us to know that Linfield House provided the care, comfort, and support that both your parents needed. We appreciate your kind recognition of our staff's professionalism, kindness, and compassion. Your gratitude is a reminder of why we do what we do, and we are honoured to have been part of your parents' journey. On behalf of everyone at Linfield House thank you for your support and trust.
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Submitted via Website • Report
Reply from Kevin Burke, Director of Care Homes and Dementia Services at Haviland House
Thank you so much for sharing your experience with Haviland House. We are truly honoured that you chose us to care for your husband, and it's wonderful to hear how much our dedicated dementia care has meant to you and your family. It means a great deal to us that you've noticed the thought and care put into our environment, from the spacious layout of each house to the safety and security we prioritise for all our residents. We're delighted that you feel at home with us and that our team has become like an extended family to you. Supporting residents and their loved ones through the challenges of dementia is at the heart of what we do, and it's so rewarding to hear that you value the care, personal support and sense of community at Haviland House. Thank you for your trust and kind words, and please know that we are always here to support you and your husband in any way we can.
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Submitted via Website • Report
Reply from Kevin Burke, Director of Care Homes and Dementia Services at Haviland House
Thank you so much for your kind review of Haviland House. It's heart-warming to hear that your mother-in-law has received such exceptional care and that her needs are so well understood by our team. Ensuring our residents are comfortable, happy and truly at home is always our priority, so your feedback means a great deal. We're glad you find our staff approachable and supportive, and that you feel well-informed about her care. Communication and building strong family connections are central to our approach. Your words about not wanting her in any other care home touch us deeply. We strive to go above and beyond every day, and it's rewarding to know we've made a positive impact. Thank you for sharing your experience. Please don't hesitate to reach out if there's anything more we can do to support you or your mother-in-law.
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Submitted via Website • Report
Reply from Kevin Burke, Director of Care Homes and Dementia Services at Haviland House
Thank you so much for your heartfelt review of Haviland House. We are truly honoured that you chose us to care for your mum, and it's wonderful to hear that your trust in our care has been well placed. It means so much to us to know that you've found our team to be friendly, thoughtful and patient, and that we've been able to support both your mum and your family throughout her time with us. Communication and creating a welcoming, homely environment are key to our approach, so we're delighted to hear that this has been your experience. We're also pleased that your mum enjoys her room, the common areas and the many activities we offer. Knowing she's in a place where she's well cared for and comfortable is exactly what we strive to achieve. Thank you for your recommendation and kind words. If there's ever anything we can do to further support you or your mum, please don't hesitate to reach out.
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Submitted via Website • Report
Reply from Kevin Burke, Director of Care Homes and Dementia Services at Haviland House
Thank you so much for your thoughtful review of Haviland House. We're so pleased to hear that your mum has settled in so well and that you feel reassured knowing she is in a caring and supportive environment. It means a lot to us that you've noticed the positive changes in her well-being, from eating and drinking better to enjoying the regular activities we offer. Ensuring our residents feel comfortable, cared for and valued as individuals is always our priority, and your kind words reflect the heart of what we strive to achieve every day. We're especially glad that you find the Angmering corridor to be warm, clean, and homely, and we will pass on your lovely feedback to the team. Thank you for your trust and for sharing your experience. Please don't hesitate to reach out if there's anything more we can do to support you and your family.
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Submitted via Postal Card • Report
Reply from Kevin Burke, Director of Care Homes and Dementia Services at Caer Gwent
Thank you for your lovely review. We're so pleased to hear that your mum is happy and has settled in well. It's wonderful to know that our team's warmth and dedication have made a positive difference in her experience. We take great pride in creating a welcoming and homely environment, and it's heartening to hear that your mum feels comfortable and supported by our lovely staff. Knowing that she is enjoying her time with us is exactly what we strive for every day.If there's anything more we can do to make her stay even better, please don't hesitate to let us know. Thank you again for your kind words - I'll be sure to share your feedback with the team.
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Submitted via Website • Report
Reply from Kevin Burke, Director of Care Homes and Dementia Services at Linfield House
Thank you so much for your kind words about your sister's experience on the Whitcombe Suite. It's wonderful to hear she has been well cared for and enjoys the warm interactions with staff, delicious meals, and engaging activities. We're delighted that she feels so supported and happy, and your feedback means a great deal to us. We will share your lovely comments with the team at Linfield House.
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Submitted via Website • Report
Reply from Kevin Burke, Director of Care Homes and Dementia Services at Linfield House
Thank you so much for your heartfelt feedback. We are truly grateful that your mother experienced genuine care, respect, and compassion from our team at Linfield House during her time with us. It was our privilege to support her and to help her stay as active and comfortable as possible. We are especially touched by your recognition of our staff's efforts to care for both your mother and your family as she approached the end of her life. Your words mean a great deal to our team, and we will be sure to share them with everyone involved. Many thanks for taking the time to share your experience.
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Submitted via Website • Report
Reply from Kevin Burke, Director of Care Homes and Dementia Services at Linfield House
Thank you for sharing your heartfelt review about your mum's experience at Linfield House. We are deeply moved to know that from the very start, our staff could provide her with the warmth, love and care she needed. We take great pride in fostering a supportive and welcoming environment, and it means so much to hear that your mum felt comforted and valued during her time with us. We are especially glad that you felt reassured by our team's communication and dedication. Encouraging residents to join activities and ensuring they are treated with dignity and compassion is at the heart of what we do. We are truly sorry for your loss but we hope it brings comfort to know that her final months were filled with care and friendship at Linfield House. Thank you for your kind words and for trusting us with your mum's care. Your feedback is greatly appreciated and will be shared with our team.
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Submitted via Website • Report
Reply from Kevin Burke, Director of Care Homes and Dementia Services at Haviland House
Thank you so much for taking the time to leave such a heartfelt review of Haviland House. We are deeply sorry for your loss, and our sincerest condolences go out to you and your family. It was an honour to care for your husband during his time with us, and we are truly grateful to hear that he felt dignified and supported by our team. His kind gestures of shaking hands and kissing hands to express his thanks touched our hearts, and we are proud to have been able to help him feel as comfortable as possible. We are also moved by his decision to raise funds for Guild Care and dementia, which speaks volumes about his character and your shared commitment to helping others. Please know that your kind words will be shared with the whole team, and we are here for you if you need any further support. Thank you again for trusting us to care for your husband during such a difficult time.
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Submitted via Postal Card • Report
Reply from Kevin Burke, Director of Care Homes and Dementia Services at Caer Gwent
Thank you for your lovely review. We're so pleased to hear that your mum has settled in comfortably at Caer Gwent and that our team's kindness and attentiveness have helped her transition smoothly. It's wonderful to know that our staff were able to discreetly support her during those first few weeks, helping her find her way and make new friends, all while ensuring she felt at ease. We take great pride in providing a warm and welcoming environment, and it's fantastic to hear that the variety of activities at Caer Gwent are helping your mum engage and feel more confident. Seeing her happier and more active is exactly what we aim for. If there's anything more we can do to ensure she continues to feel supported, please don't hesitate to get in touch.
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Submitted via Postal Card • Report
Reply from Kevin Burke, Director of Care Homes and Dementia Services at Caer Gwent
Thank you so much for your kind words about Caer Gwent. I will be sure to pass your glowing review on to the team. We are delighted to hear that your father has settled in well and is enjoying the company, entertainment, and, of course, the food. We always strive to create a welcoming, homely environment where nothing is too much trouble for our residents, so it's heartening to know that our staff's smiles and dedication are making a difference. Please don't hesitate to reach out if there is anything else we can do to support your father in his new home.
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Reply from Kevin Burke, Director of Care Homes and Dementia Services at Caer Gwent
Thank you for your glowing review of Caer Gwent, which I will share with the team. We're thrilled that after 48 years in her own home, your mother now regards Caer Gwent as her home in just 6 weeks. We aim to provide a forever home for all residents, adapting as needs change. It's wonderful to hear your mother has settled well, is happier, healthier, and carefree, and that you find our staff amazing, friendly, and attentive day and night. We prioritise residents' health and well-being with a regular schedule of activities like chair yoga, arts and crafts, and quizzes to suit everyone's needs. We're also proud of our nutritious and delicious food, so it's great to hear you find it excellent, hearty, healthy, and plentiful with lots of choices. It's heartening to know your mother has transformed from being housebound to enjoying the company of others and various activities. Please don't hesitate to contact me if there is anything else we can do to support your mother.
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Submitted via Website • Report
Reply from Kevin Burke, Director of Care Homes and Dementia Services at Haviland House
Thank you for your wonderful review of Haviland House. I'll be sure to share your kind words with the entire team. We're delighted to hear that your mum has formed lovely friendships with other residents and our staff. As her care needs have evolved over the years, it's reassuring to know you feel confident that Haviland House is the right place for her, where we cater to all stages of dementia across our five households. Our residents lie at the heart of everything we do, and we take pride in dedicating time each day to activities like reminiscence, engaging with their interests, or simply enjoying a chat over a cup of tea. Our vision is to ensure that all those in need of care living fulfilling safe and secure lives and I am pleased to hear that this is being realised at Haviland House. Please don't hesitate to reach out to me or the team if there's anything more we can do to support your mum. Thank you again for your kind review.
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