Royal Bay Care Homes in Northamptonshire | 1 Care Home

Review of
The Old Vicarage
from Julie B (Daughter of Resident) published on 24 February 2025

Submitted via Postal Card • Report

Overall Experience

So pleased with the care that Mum has received since she came to The Old Vicarage for end-of-life care. The staff are all so friendly and respectful of Mum who has been independent until a fall seven months ago. Whilst she would have preferred to be at home, the home has provided the next best option

for her. Thank you.

Reply from Helen Finlay, Manager at The Old Vicarage

Thank you so much for reviewing us with such kind words, it is very much appreciated by the whole staff team.

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Review of
The Old Vicarage
from S D (Daughter of Resident) published on 19 February 2025

Submitted via Postal Card • Report

Overall Experience

We are very happy with the care that Dad is receiving. The staff are very kind and respectful of Dad's needs. There is a friendly homely feel around the home as well and the staff are very welcoming. The food is fresh and tasty with good portion sizes. There are regular activities planned for the residents.

The cleaning staff are very thorough and the whole home is always very clean.

Reply from Helen Finlay, Manager at The Old Vicarage

Thank you so much for your kind words and lovely review of our home and the care. It is a pleasure to care for your loved one.

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Review of
The Old Vicarage
from Paul W (Son-in-law of Resident) published on 8 January 2025

Submitted via Postal Card • Report

Overall Experience

After eight weeks in the hospital, our mum age 95 came to The Old Vicarage for end-of-life care, as a family, we were exhausted after four years of dementia caring, and on our first visit to The Old Vicarage were taken aback by the calm, caring atmosphere and wonderful, caring staff. My mother-in-law

passed away after three peaceful weeks in a beautiful room overlooking the garden with the sun shining, a gentle breeze and the birds singing. God bless you all and thank you.

Reply from Helen Finlay, Manager at The Old Vicarage

Thank you so much for your kind words, which are very much appreciated. Thank you for taking the time to write such a beautiful review.

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Review of
The Old Vicarage
from Lesley W (Daughter of Resident) published on 8 January 2025

Submitted via Postal Card • Report

Overall Experience

My mother was given end-of-life diagnosis in the hospital. We were recommended The Old Vicarage by a friend of my daughter. After an agonising couple of years worrying about what we might face in selecting a care home, we found The Old Vicarage. A place of sanctuary, love and care for my mum who was

given a beautiful room overlooking the beautiful garden. She spent her last days surrounded by love and the best care we could wish for.

Reply from Helen Finlay, Manager at The Old Vicarage

Thank you so much for taking your time to review us and your kind words, which are very much appreciated by all the staff in the home.

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Review of
The Old Vicarage
from D E (Daughter of Resident) published on 16 December 2024

Submitted via Postal Card • Report

Overall Experience

All the staff are lovely and very caring. Mum is well looked after and all her needs are taken care of with respect.
I feel confident that if she needs anything the home will help her or let us know.

Reply from Helen Finlay, Manager at The Old Vicarage

Thank you for your kind comments and taking the time to review us. It is very much appreciated by the staff team.

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Review of
The Old Vicarage
from Debbie B (Daughter of Resident) published on 4 December 2024

Submitted via Website • Report

Overall Experience

The Old Vicarage is a fantastic care home my mum was in their care for a short time and they treated her like family and respect and kindness. Her meals were fantastic and nothing was ever too much trouble whether it was for my mum or for our family, the support they gave us was remarkable.
They also

made my mum smile with the entertainment and the way they would come and sit with her for chats and cuddles, thank you all, we will always think of you all as our family.

Reply from Helen Finlay, Manager at The Old Vicarage

Thank you so much for your review and kind words, it is so very much appreciated by all the team.

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Review of
The Old Vicarage
from Maria E (Daughter of Resident) published on 4 December 2024

Submitted via Website • Report

Overall Experience

There aren't enough words to phrase all the staff at The Old Vicarage Care Home. Our mum was a resident there for just over 2 months, when she sadly passed away. Throughout her time there Mum was shown so much kindness, nothing was ever too much trouble. All staff were upbeat, keeping spirits high amongst

residents. Always organising activities, giving residents things to look forward to and making things fun. Mum also had her hair and nails done, which she absolutely loved, along with the yummy food! We spent a lot of time there with Mum and found all staff to be so supportive, not just with Mum, but to all of us as a family. We highly recommend this wonderful care home, with the most hardworking, caring and kind staff. Thank you to you all for making Mum's time with you the best it could be.

Reply from Helen Finlay, Manager at The Old Vicarage

Wow! Thank you so much for your kind words and lovely review. we are proud of the kind and caring staff within our home.

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Review of
The Old Vicarage
from John W (Son-in-law of Resident) published on 4 December 2024

Submitted via Postal Card • Report

Overall Experience

Excellent staff and service.

Reply from Helen Finlay, Manager at The Old Vicarage

Thank you for taking time to review us. We appreciate your kind words.

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Review of
The Old Vicarage
from Lesley W (Daughter of Resident) published on 4 December 2024

Submitted via Postal Card • Report

Overall Experience

Lovely staff, good atmosphere.

Reply from Helen Finlay, Manager at The Old Vicarage

Thank you for taking time to review our home. Your kind words are greatly appreciated.

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Review of
The Old Vicarage
from Janet H (Friend of Resident) published on 2 December 2024

Submitted via Postal Card • Report

Overall Experience

My neighbour and friend is extremely well looked after here. She settled in well, the staff ethos is excellent - everyone seems to be very caring-natured people. It's a good, supportive, caring culture. The food always smells and looks delicious. Any health issues seem to be picked up and dealt with

swiftly and effectively. I've sung the praise of this care home to many people!

Reply from Helen Finlay, Manager at The Old Vicarage

Thank you for taking the time to review us. Your kind words are very much appreciated by all the team.

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Review of
The Old Vicarage
from J S (Relative of Resident) published on 11 November 2024

Submitted via Postal Card • Report

Overall Experience

Feels very friendly. The staff is always helpful. Aunty seems well cared for. Hair always looks good, something which didn't happen elsewhere. The food smells good though haven't seen it.

Reply from Helen Finlay, Manager at The Old Vicarage

Thank you for taking the time to review us and your kind words, it is much appreciated.

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Review of
The Old Vicarage
from L F (Wife of Resident) published on 11 November 2024

Submitted via Postal Card • Report

Overall Experience

My husband has settled in well. The staff are very good and willing. Lovely grounds for sunny walks.

Reply from Helen Finlay, Manager at The Old Vicarage

Thank you for your lovely review, it is very much appreciated.

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Review of
The Old Vicarage
from R J (Stepson of Resident) published on 11 November 2024

Submitted via Postal Card • Report

Overall Experience

Lovely care home. Well run. Happy and hard-working staff. Nice gardens for getting out into during Spring/Summer.

Reply from Helen Finlay, Manager at The Old Vicarage

Thank you for your kind review and lovely review, it is very much appreciated.

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Review of
The Old Vicarage
from C J (Daughter of Resident) published on 28 October 2024

Submitted via Postal Card • Report

Overall Experience

Mum has been a resident in The Old Vicarage for over 3 years. She has consistently received care of an excellent standard. Mum is always treated with kindness and friendliness. This is reassuring for my sister and I and gives us peace of mind. Communication between everyone is also effective. I am so

glad that Mum is safe and so well cared for.

Reply from Helen Finlay, Manager at The Old Vicarage

Thank you for taking the time to review us and for your kind comments, it is very much appreciated.

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Review of
The Old Vicarage
from Melanie C (Daughter of Resident) published on 7 May 2024

Submitted via Website • Report

Overall Experience

My dad went to The Old Vicarage for the last few weeks of his life and was treated with so much care and dignity, we spent a lot of time at the home and was treated like family it really was like being at home. The staff were all amazing and the care he recieved was amazing, nothing was too much trouble.

He was in a home previously and there was no comparison. I can never thank all the staff at The Vicarage enough, they made a very stressful and difficult time so much easier. Thank you.

Reply from Helen Finlay, Manager at The Old Vicarage

Thank you for taking time to review us and your kind words. Your comments will be very much appreciated by all the staff.

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Review of
The Old Vicarage
from Dorthe Karin L (Wife of Resident) published on 29 April 2024

Submitted via Website • Report

Overall Experience

My husband passed away yesterday after having stayed in The Old Vicarage for 3 months. I am of course completely distraught and devastated about it but from the very first time I walked through the doors there I felt completely at home and was comfortable because I instinctively knew he was in the best

hands he could possibly be.
From the onset, we were both treated as we were part of a family. The staff there, I don´t think I have words to explain how wonderful they are. They did their very best to make a situation that wasn´t very nice uplifting and constantly brought smiles to our faces.
The Old Vicarage has been a huge part of my life, as well as my husband's, for the past 3 months and the impressions I've got will stay with me forever. I'll miss the people there and I will remember this time forever.

Reply from Helen Finlay, Manager at The Old Vicarage

Thank you for taking the time to review us at this sad time. The staff team value and appreciate your comments.

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Review of
The Old Vicarage
from Susan M (Daughter of Resident) published on 9 April 2024

Submitted via Postal Card • Report

Overall Experience

My mother has been living at The Old Vicarage since November 2023. What impressed us at the onset was the friendly, caring staff. We have not been disappointed, Mum is loved and cared for brilliantly by everyone there. From nurses, carers, cleaners and cooks. They know what she likes best to eat from

roast potatoes to chocolate eclairs. Unfortunately she is blind and bedbound so not always the easiest to look after.

Reply from Helen Finlay, Manager at The Old Vicarage

Thank you for taking the time to leave a review and for your kind words, they are much appreciated.

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Review of
The Old Vicarage
from Gillian E (Wife of Resident) published on 4 April 2024

Submitted via Postal Card • Report

Overall Experience

Very pleased with my husband's care. I come twice or three times a week, never seen him upset. He loves watching TV.

Reply from Helen Finlay, Manager at The Old Vicarage

Thank you for taking the time to leave a review and your kind words.

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Review of
The Old Vicarage
from Jason G (Son of Resident) published on 4 April 2024

Submitted via Postal Card • Report

Overall Experience

I visit my dad normally on a Sunday with my mum and find the standard of care to be very good and a laid-back atmosphere and not stressful for my dad. He always seems to be in a good condition and happy to see us both.

Reply from Helen Finlay, Manager at The Old Vicarage

Thank you for your kind words and taking the time to leave a review.

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Review of
The Old Vicarage
from Brian R (Son of Resident) published on 18 March 2024

Submitted via Website • Report

Overall Experience

My father at end of life was fortunate enough to be placed at The Old Vicarage. What can I say about the home and the staff? Truly amazing. They treated my dad like their own family member and showed him so much love and respect. He was so happy to be there in his final weeks. They also treated us sons

and daughter so well and made us feel so welcome. Honestly, all I can say is thank you for making my dad's time with you so comfortable and lots of love to you all from our family.

Reply from Helen Finlay, Manager at The Old Vicarage

Thank you for your amazing response and kind words. We have an amazing caring team at The Old Vicarage and I will be sure to pass on your comments.

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Royal Bay Care Homes Reviews in Northamptonshire (96)

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