Askham Village Community Ltd in Cambridgeshire | 4 Care Homes

Review of
Askham House
from Antony W (Son of Resident) published on 11 March 2025

Submitted via Website • Report

Overall Experience

My mother has been in this wonderful care home for almost 4 years. She has dementia and now unable to feed herself. She is always clean and tidy and has regular showers and hair washes (which in elderly people is not always easy to achieve) Her room is light, airy and always clean. All staff are so

friendly and welcoming when we visit. We find the lead nurses always easy to talk to and if we have any queries they are happy to answer them. Staff are efficient, caring, respectful and treat all residents with dignity.

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Review of
Askham Court
from Susan M (Daughter of Resident) published on 18 February 2025

Submitted via Postal Card • Report

Overall Experience

Askham Court is a wonderful place. The staff are fabulous and really helpful. Dad is doing amazing with their assistance. They work with him to find what makes things easier for him. I'm so grateful for all their help in every aspect of his care. 10 out of 10.

Reply from Manu Magar, Head of Rehabilitation and Nursing Services at Askham Court

Thank you so much for your wonderful review! We're delighted to hear that your dad is doing so well with the support of our team at Askham Court. It means a lot to us that you find our staff helpful and dedicated to making things easier for him. Your kind words and perfect rating are truly appreciated and we're grateful for your trust in us. We'll continue to do our very best to provide the highest standard of care. Thank you for your support!

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Review of
Askham Hall
from A G (Wife of Resident) published on 28 January 2025

Submitted via Postal Card • Report

Overall Experience

All carers have been very caring and helpful and cater for residents' wishes and needs.

Reply from Mavrick Leveille, Associate Director of Operations and Quality at Askham Hall

Thank you for your review. We're glad to hear that you've found our carers to be caring, helpful, and attentive to residents' wishes and needs. Your comments are greatly appreciated and help us understand where we can improve, particularly in the areas of facilities, cleanliness, and rooms. Please know that we are committed to making enhancements and ensuring the best possible experience for our residents. Thank you for taking the time to share your thoughts and for trusting us with your loved one's care.

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Review of
Askham Grove
from R B (Daughter of Resident) published on 28 January 2025

Submitted via Website • Report

Overall Experience

My father has been at Askham Grove since the beginning of November as part of his stroke rehabilitation. He settled in very well at Askham Grove and has been happy there. The staff are friendly and kind and the whole atmosphere is peaceful and conducive to recovery.

Reply from Manu Magar, Head of Rehabilitation and Nursing Services at Askham Grove

Thank you for sharing your feedback. We're so pleased to hear that your father has settled in well at Askham Grove and that he's happy here. It's wonderful to know that you find the staff friendly and kind and that the peaceful atmosphere has been supportive of his recovery journey. Your comments mean a lot to us and help us continue to provide the best care possible. We also appreciate your ratings and will use them to reflect on ways we can further enhance our services. Thank you for trusting us with your father's rehabilitation.

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Review of
Askham Grove
from S B (Son of Resident) published on 31 October 2024

Submitted via Postal Card • Report

Overall Experience

Very supportive of Mum, physically and emotionally. Also very kind to family and friends.

Reply from Manu Magar, Head of Rehabilitation and Nursing Services at Askham Grove

Thank you for your kind review of Askham Grove. We are so pleased to hear that your mum has felt supported both physically and emotionally and that everyone has experienced kindness from our team. Creating a caring environment for our residents and their loved ones is at the heart of what we do. We also appreciate your feedback on facilities and food and drink and we're committed to making continual improvements in these areas. Thank you once again for your trust in us and for sharing your experience at Askham Grove.

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Review of
Askham Grove
from Catherine G (Mother of Resident) published on 14 October 2024

Submitted via Postal Card • Report

Overall Experience

This is my daughter's second spell in Askham Grove. I can honestly say I would not want her anywhere else. Everything they have done for my daughter has been first-class and her progress has been encouraging. She has come on so well. The staff are 100% it's like a home from home for us. We as a family

can go home knowing she is well cared for and looked after.

Reply from Manu Magar, Head of Rehabilitation and Nursing Services at Askham Grove

Thank you so much for your heartwarming review of Askham Grove! We are truly honoured to have your daughter with us for her second stay and it's wonderful to hear that her progress has been so encouraging. Your kind words about our staff and the care we provide mean the world to us and we're delighted that you feel it's like a home from home. Knowing that you and your family can leave with peace of mind, confident that your daughter is well cared for, is incredibly important to us. Thank you for sharing your experience and we will continue striving to provide the highest standard of care.

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Review of
Askham Grove
from G B (Husband of Resident) published on 14 October 2024

Submitted via Postal Card • Report

Overall Experience

This care home is in a nice setting for people who need good care. Everything you need they have it, even a cafe.

Reply from Manu Magar, Head of Rehabilitation and Nursing Services at Askham Grove

Thank you for your wonderful review of Askham Grove! We're thrilled to hear that you appreciated all the facilities we offer, including the cafe. Your kind words about the overall experience mean a lot to our team and we're glad that you feel supported.

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Review of
Askham Court
from G C (Respite Resident) published on 3 October 2024

Submitted via Website • Report

Overall Experience

I was a resident at Askham Court for twelve weeks. I arrived unable to walk and was using a Sara Steady and left able to walk on my own. The staff were professional, helpful, and friendly and helped me cope with a very difficult time in my life. The accommodation was excellent as was the food, most

of the time. There was a pleasant ambience each day. The Physiotherapy staff were excellent as were the Occupational Therapy staff, giving me wonderful encouragement, yet pushing me that little bit further at each visit.

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Review of
Askham House
from K G (Son of Resident) published on 2 October 2024

Submitted via Postal Card • Report

Overall Experience

My Mum was treated with dignity up until her death. I was kept informed all the way to the end, I think the home did everything they could to make her last days as good as they could. I cannot fault them in anyway.

Reply from Leena Oni, Head of Care and Nursing at Askham House

Thank you for your kind review; we are deeply sorry for your loss and our thoughts are with you and your family. It was an honour to care for your mum and we're grateful that you felt she was treated with dignity. Your feedback on the care provided and how well you were kept informed is greatly appreciated. We will continue to work on enhancing our services in the mentioned areas. Thank you for taking the time to share your experience.

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Review of
Askham Court
from P G (Friend of Resident) published on 25 September 2024

Submitted via Postal Card • Report

Overall Experience

I am very happy that my friend is being cared for in Askham Place. The care team are very kind and helpful. The quality of care is excellent and I can speak so highly of this. I would recommend this care home in any conversation I have to anybody in the future. Please continue the good work everybody

does. Thank you for all support.

Reply from Manu Magar, Head of Rehabilitation and Nursing Services at Askham Court

Thank you so much for your kind and thoughtful review. We are delighted to hear that you are very happy with the care your friend is receiving and your praise for our care team's kindness and helpfulness means a great deal to us. We take pride in providing excellent care and we are grateful for your high recommendation. We also appreciate your feedback on the various aspects of our services. Please know that we are committed to continually enhancing our care and services to ensure the best possible experience for all residents. Thank you once again for your support and encouragement. We will continue to strive for excellence in all we do at Askham.

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Review of
Askham Grove
from Sharon B (Cousin of Resident) published on 23 September 2024

Submitted via Website • Report

Overall Experience

We found them to be very professional and caring all the teams were excellent
They dealt with personal care issues by gentle encouragement.

Reply from Manu Magar, Head of Rehabilitation and Nursing Services at Askham Grove

Thank you so much for your wonderful review of Askham Grove. We are thrilled to hear that you found our team to be professional and caring. Your kind words about how our team approaches personal care mean a lot to us, as it reflects our commitment to maintaining the dignity and comfort of our residents. We also appreciate your feedback regarding activities. We are continually working to enhance our activity offerings to ensure an engaging experience for everyone. Thank you once again for your support and for sharing your positive experience.

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Review of
Askham Hall
from L W (Granddaughter of Resident) published on 20 September 2024

Submitted via Postal Card • Report

Overall Experience

The home is fantastic always very clean and the staff are all very friendly and helpful. My Grandfather is very happy here and has improved since moving here.

Reply from Leena Oni, Head of Care and Nursing at Askham Hall

Thank you so much for your wonderful review! We're thrilled to hear that your grandfather is happy and has shown improvement since moving to Askham Hall. It's fantastic to know that you find our home clean and our staff friendly and helpful. Your kind words mean a great deal to us and serve as a reminder of why we do what we do. Thank you for your trust and support; we're committed to continuing this high standard of care for your grandfather.

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Review of
Askham Hall
from C F (Son of Resident) published on 20 September 2024

Submitted via Postal Card • Report

Overall Experience

Mum is pretty much bedridden now but seems to be as happy as she can be bearing in mind her dementia.
The staff are attentive and do a good job, my experience as always been respectful in every way.

Reply from Leena Oni, Head of Care and Nursing at Askham Hall

Thank you for sharing your feedback. We're glad to hear that your mum feels comfortable and content. It's reassuring to know that you find our staff attentive and respectful in their care. Your comments are important to us and we will continue to strive to provide the best possible experience for both your mum and your family. If you have any further suggestions or concerns, please don't hesitate to share them with us. Thank you for your trust in Askham Hall.

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Review of
Askham Hall
from P B (Husband of Resident) published on 13 September 2024

Submitted via Postal Card • Report

Overall Experience

I think since my wife has been in Askham Hall she has received excellent care and the staff are always willing to help.

Reply from Leena Oni, Head of Care and Nursing at Askham Hall

Thank you for your kind review. We're delighted to hear that your wife has received excellent care at Askham Hall and that our staff has been helpful and attentive. Your positive feedback means a lot to us and inspires us to continue providing the best possible care. We appreciate your insights regarding overall experience, activities, and management, and we will use this feedback to further improve in these areas. Thank you for trusting us with your wife's care and for taking the time to share your thoughts.

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Review of
Askham House
from Christine U (Wife of Resident) published on 3 September 2024

Submitted via Website • Report

Overall Experience

My husband has dementia and is bed-bound, cannot feed himself, and is doubly incontinent. I cannot fault the care he receives. He is always clean and tidy and in clean bedding. His room is very comfortable, light, airy, and very clean. The carers are lovely people, very attentive and friendly, and treat

him with dignity. They are respectful when engaging with him and they answer any questions I may ask. Cups of tea/coffee are always offered to me when I visit. His appointed carers regularly ask me if I have any concerns. The nurses and lead nurses are very efficient, friendly and so caring. Very available when I visit if I need to ask anything.

Reply from Leena Oni, Head of Care and Nursing at Askham House

Thank you so much for your heartfelt and detailed review. We are truly honoured to care for your husband and it brings us great joy to know that you feel he is receiving the best care possible at Askham House. Our team is dedicated to maintaining a comfortable, clean, and dignified environment for all our residents, and your kind words mean the world to us. We are glad that our carers, nurses, and lead nurses have been attentive, friendly, and responsive to both you and your husband's needs. Your positive feedback is a testament to their hard work and compassion. Thank you for trusting us with his care.

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Review of
Askham Hall
from M W (Husband of Resident) published on 28 August 2024

Submitted via Postal Card • Report

Overall Experience

My wife has never been to Askham Hall before but from the first time, she was there she was treated excellently in every respect. She was made very comfortable and has made many new friends. It is very flexible and we might ask for her to come again in the future when I go away again.

Reply from Leena Oni, Head of Care and Nursing at Askham Hall

Thank you for your wonderful review! We're so pleased to hear that your wife felt comfortable and well cared for during her time at Askham Hall. It's great to know that she made new friends and enjoyed her stay with us. We appreciate your feedback regarding activities and will use it to further enhance our offerings. We're glad to have made a positive impression and we look forward to welcoming your wife back in the future. Thank you for choosing Askham Hall and please don't hesitate to reach out if you have any questions or requests.

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Review of
Askham Hall
from C D (Stepson of Resident) published on 28 August 2024

Submitted via Postal Card • Report

Overall Experience

Overall my stepdad is well looked after. He seems to be happy and content overall. The food seems very good and no complaints there. He has put on weight at Askhall but he tends to not want to join in activities, this would help. Overall is very good.

Reply from Leena Oni, Head of Care and Nursing at Askham Hall

Thank you for sharing your feedback. We're glad to hear that your stepdad is happy and content at Askham Hall and that you're satisfied with the care he receives. It's great to know he enjoys the food and that it has positively impacted his wellbeing. We understand your concern about his participation in activities and we will continue to encourage him to join in and find activities that interest him. Your feedback is important to us and we'll use it to further improve our services. Thank you for trusting us with his care and for your valuable insights.

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Review of
Askham Hall
from L T (Daughter of Resident) published on 23 August 2024

Submitted via Postal Card • Report

Overall Experience

Dad moved into Askham Hall in Feb 2024 and was very happy for the short time he was there. The staff are very friendly and looked after Dad very well, right to the end.

Reply from Leena Oni, Head of Care and Nursing at Askham Hall

Thank you for your heartfelt review. We're deeply honoured that you chose Askham Hall for your dad's care and it means a lot to us that he was happy during his time with us. We're glad to hear that our friendly staff provided him with the care and support he needed. We appreciate your feedback on activities and value for money and we'll continue to work on improving these areas. Your kind words are a great encouragement to our team and we're grateful for your trust in us during such an important time.

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Review of
Askham Hall
from D S (Son of Resident) published on 23 August 2024

Submitted via Postal Card • Report

Overall Experience

My dad's experience seems to be very good in the short time he has been in the care home. All the staff are very professional and helpful.

Reply from Leena Oni, Head of Care and Nursing at Askham Hall

Thank you for taking the time to share your review. We're pleased to hear that your dad's experience has been a positive one and that you've found our staff to be professional and helpful. We appreciate your honest ratings and understand that value for money and activities are areas where we can improve. Your input is invaluable to us as we strive to enhance our services. Please don't hesitate to share any specific suggestions you may have. Thank you for choosing Askham Hall.

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Review of
Askham House
from Jan P (Wife of Resident) published on 23 August 2024

Submitted via Postal Card • Report

Overall Experience

Myself and family always feel a calmness and serene atmosphere whenever we come to visit. The attention and care given to the residents is fantastic. The surroundings outside and the freedom for the residents to roam outside too are a big bonus. Everywhere is kept beautifully clean too.

Reply from Leena Oni, Head of Care and Nursing at Askham House

Thank you so much for your glowing review! We're thrilled to hear that you and your family feel a sense of calm and serenity when visiting Askham. It's wonderful to know that you appreciate the care our team provides, as well as the beautifully maintained surroundings and the freedom for residents to enjoy the outdoors. Your kind words about the cleanliness and overall atmosphere mean a lot to us and we're delighted that we've been able to create a positive environment for your loved one. Thank you for your trust and support.

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Care Homes Owned by Askham Village Community Ltd in Cambridgeshire

Askham Village Community Ltd Locations in Cambridgeshire (4)

Askham Village Community Ltd Reviews in Cambridgeshire (56)

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