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Extra Care Housing Owned by CHS Group (CHS)

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CHS Group (CHS) Locations (3)

 

3 Extra Care Housing owned by CHS Group (CHS)

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Dunstan Court

Wulfstan Way, Cambridge CB1 8QD 

2 reviews
Richard Newcombe Court

Histon Road, Cambridge CB4 3EY 

Moorlands Court

The Moor, Melbourn, Royston SG8 6ED 

7 reviews

CHS Group (CHS) Reviews (9)

Reviews Posted for members of CHS Group (CHS)

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Review of

Moorlands Court

from A C (Sister of Resident) published on 3 October 2019

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care for residents is outstanding. Management of Moorlands provides a homely appeal with first-class professionalism from staff. Staff have gone above and beyond to help settle my sister and her husband, who had to suddenly move into extra care accommodation due to my sister's complex needs. Nothing
is too much trouble.

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Review of

Moorlands Court

from Stephen D (Nephew of Resident) published on 26 June 2019

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It is now two months since my aunt moved to Moorlands Court. It provides ideal accommodation for her enabling her to retain her independence whilst giving support and care when needed. It also offers safety and security which is much appreciated by herself and the family.

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Review of

Moorlands Court

from Barry L (Son of Resident) published on 9 May 2019

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When my mother was offered a place at Moorlands Court we couldn't believe our good fortune. The building is modern and well maintained. The flat offered was quite spacious with all the necessary facilities and, being unfurnished, Mother was able to have familiar things around her. The premises are well
run by efficient, friendly and helpful staff. As a bonus, a very good quality meal is provided at midday.

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Review of

Moorlands Court

from P S (Resident) published on 14 March 2019

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been having Moorlands care since 2010 and then after losing my husband in 2013 I started coming to the day centre for the company and thought what a wonderful place it was. After speaking to my family I put my name down. It was the best thing I have done, no more worry about looking after the
garden which was really getting me down in the bungalow. Everyone here is so helpful. I still have my car so just the same but no more worry lovely.

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Review of

Dunstan Court

from James G (Husband of Resident) published on 12 March 2019

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience of carers here is they are all so different with their own personalities, all are heightened by a sense of duty to the elderly, each treating us with dignity and each with humour bubbling out at the right time. They face rarely day or night, being the last human link with some of us as
we pass on. They can't tell us until the family etc is informed. It's a very difficult part of their job with no medals awarded, but their humanity stands out as a peer group of people, supported in turn by all the other staff. Even the regular chefs know so and so does not eat carrots. The teams are led by a very small managing team under an excellent manager. My wife found herself recently on the floor in the shower room, lying on her back, within seconds other staff arrived with a hoist, she was checked out, lifted clear and was soon standing fortunately unhurt, say 15 minutes. We could not ask for more. I have been recommending this home for 2 years ever since we arrived.

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Review of

Dunstan Court

from W G (Daughter-in-law of Resident) published on 25 February 2019

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Taking the service, care and facilities provided I would recommend Dunstan Court. It provides a nice living environment, friendly staff with various care packages. Meals are available, warm and bright with lifts available, local shops and doctors. I have found improvements with communication with management,
which help to reassure me.

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Review of

Moorlands Court

from M S (Resident) published on 23 October 2018

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As a carer for my husband and with family living in Northumberland, Hampshire and Northamptonshire, I rely on my ability to use both hands! Having experienced a fall on 20th September which resulted in a broken left wrist and 2 fractured fingers on my right hand, I have been unable to wash or dress
myself properly. Our family got in touch with Moorlands Court at Melbourne and arranged for a carer to come in the morning and evening and also to provide hot dinners for my husband and I.

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Review of

Moorlands Court

from Lillian H (Resident) published on 18 October 2018

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I enjoyed coming and meeting people, things to do. I am glad they enjoyed my stories I have written and photos I took of everyone. I will be moving to Suffolk soon.

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Review of

Moorlands Court

from Christine M (Daughter of Resident) published on 10 May 2018

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother lived at Moorlands Court for nearly six years. She came to live there, aged 90, after a fall when it was clear that she could no longer manage in her own home. She recently died in her own bed at Moorlands, being cared for to the end by staff she knew and liked. I cannot sing the praises
of Moorlands too highly. The accommodation is lovely. Each flat is spacious, bright, warm and clean. The lunch provided each day is of high quality and the residents are able to enjoy each other's company over this shared meal. The staff are sensitive, skilled and compassionate and clearly care deeply about the best interests of the residents.
Although my mother's dementia deepened during these final years she never failed to tell me how happy she was at Moorlands and how well cared for. Whenever I had questions or concerns, staff were readily on hand to answer my questions and I always felt welcomed.

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Awards / Recognitions (0)

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CHS Group (CHS) in Cambridgeshire

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