Care Homes Owned by Excelcare

9.8 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Excelcare
Excelcare is a leading, family-run company with 31 warm and welcoming care homes and a compassionate homecare service, situated amongst local communities within Cambridge, Essex, London and Milton Keynes.

Since 1989, Excelcare has supported people to lead a high quality of life, delivering person-centred care that is as individual as the individuals they care for with empathy, kindness and respect.

Excelcare Locations (31)

 

31 Care Homes owned by Excelcare

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Dovecote Manor

Whalley Drive, Bletchley, Milton Keynes MK3 6EN 

10 61 reviews
"In October we needed to find 24 hour dementia care for my father urgently. Dovecote Manor Care Home was extremely responsive, efficient,…"   Read all 61 reviews
Location Type Care Home

Dovecote Manor is a residential care centre for older people situated in the town of Bletchley, close to the home of the historical Code Breakers, Bletchley Park. The home is close to the main line station and has good public transport links with central… Read more about Dovecote Manor

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Physical Disability
  • Sensory Impairment
  • 44 Rooms from £1,200 / week
Park Avenue Care Home

69 Park Avenue, Bromley BR1 4EW 

10 86 reviews
"My Dad was moved to the Park Avenue Care Home from hospital for end-of-life care in March 2024. The care home was spotless, the rooms are…"   Read all 86 reviews
Location Type Care Home

Park Avenue Care Home is a 51 bed dementia nursing home and nursing home, which supports those living with dementia and other conditions needing skilled nursing care. Many residents are living with complex care needs, however, every resident is encouraged… Read more about Park Avenue Care Home

  • Care Provided
  • Nursing
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 51 Rooms from £1,680 / week
Longfield

Fambridge Close, Maldon CM9 6DJ 

10 71 reviews
"My uncle is very well cared for and loved. The level of care he receives is second to none and there are always activities going on.…"   Read all 71 reviews
Location Type Care Home

Longfield is a homely, comfortable single-storey care home in the pretty coastal town of Maldon, Essex. It specialises in caring for older people living with or without dementia. There is a large mature garden, summer house and two attractive… Read more about Longfield

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 40 Rooms from £1,344 / week
Peartree Care Home

195/199 Sydenham Road, Sydenham, London SE26 5HF 

10 120 reviews
"My mother is being cared for excellently and appears to be very settled and happy the home is always clean and welcoming.…"   Read all 120 reviews
Location Type Care Home

Peartree is a beautiful, purpose-built care home close to Sydenham town centre in South East London. Warm and friendly, they are extremely proud of their excellent reputation for offering exceptional standards of respite care and long-term residential… Read more about Peartree Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 75 Rooms from £1,612 / week
Neath House

Currier Drive, Neath Hill, Milton Keynes MK14 6NS 

10 49 reviews
"Very each to access and sign in, all staff are friendly and provide an excellent service. My mum is very happy here and she is looked after…"   Read all 49 reviews
Location Type Care Home

Neath Hill Care Centre is full of charm and character and has a distinct homely feeling. Situated in a quiet residential area of Milton Keynes, there are strong local community links with local shops and pubs within walking distance. There are excellent… Read more about Neath House

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Sensory Impairment
  • 47 Rooms from £1,300 / week
Hunters Down Care Home

Hartford Road, Huntingdon PE29 1XL 

10 67 reviews
"My nan has been in the care home, Hunters Down for over a year now. I have visited many times and my nan is always happy every time I…"   Read all 67 reviews
Location Type Care Home

Hunters Down is a purpose-built care home, providing nursing and residential person-centred care to adults aged 65 and over including those living with dementia. The home is situated in Huntingdon and offers long term and respite care. Hunters Down… Read more about Hunters Down Care Home

  • Care Provided
  • Nursing
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 102 Rooms from £1,000 / week
Westport Care Home

14-26 Westport Street, Stepney Green, London E1 0RA 

9.9 104 reviews
"I continue to be happy with the care and support of my mum at Westport. Staff are kind and caring and responsive to the needs of individual…"   Read all 104 reviews
Location Type Care Home

Based in Stepney Green, East London, Westport plays an active part of the local community. The beautiful 41-bed home provides respite care and long-term care for people who require residential, residential dementia and end of life care. The dedicated… Read more about Westport Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • 44 Rooms from £1,450 / week
Etheldred House

Clay Street, Histon, Cambridge CB24 9EY 

9.9 127 reviews
"My dad has severe dementia and that can mean difficult behaviour and a large reliance on others. The staff are managing this very well and…"   Read all 127 reviews
Location Type Care Home

Etheldred House is a purpose-built care home, providing nursing and residential person-centred care to adults aged 65+ including those living with dementia. The care home, which offers long term and respite care is situated in the village of Histon… Read more about Etheldred House

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • Mental Health
  • Sensory Impairment
  • 94 Rooms from £1,550 / week
Limetree Care Home

8 Limetree Close, Off Christchurch Road, Lambeth, London SW2 3EN 

9.9 48 reviews
"I would like to express my heartfelt appreciation for the care and support my mother continues to receive at Limetree Care Home. The team…"   Read all 48 reviews
Location Type Care Home

Limetree Care Home provides person-centred dementia care in a spacious and homely environment. Jonathan and the team at Limetree, recognise the importance of ensuring that every resident receives a service that is based on their needs, their preferences,… Read more about Limetree Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 92 Rooms
Sweyne Court

Hockley Road, Rayleigh SS6 8EB 

9.9 139 reviews
"I found the experince very excellent. The staff very helpful and hard-working, helpful and happy. Meals excellent.…"   Read all 139 reviews
Location Type Care Home

Sweyne Court is purpose-built, located in scenic surroundings and specialises in dementia care. All provision is personalised to the individual and strengthened by a key worker system. Professionals are skilled in supporting the challenges of memory… Read more about Sweyne Court

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 43 Rooms from £1,400 / week
Waterhall Care Home

Fern Grove, Bletchley, Milton Keynes MK2 3QH 

9.9 65 reviews
"My father has been a resident for 4/5 months and he is very pleased with the care given to him. All the staff are very kind and helpful.…"   Read all 65 reviews
Location Type Care Home

Water Hall Care Centre is an attractive modern building, which opened in 2008 and provides the highest standards of dementia and nursing care and accommodation. Water Hall was the first home in Milton Keynes to be awarded with an 'Outstanding' rating… Read more about Waterhall Care Home

  • Care Provided
  • Nursing
  • Older Person Care
  • Dementia
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 57 Rooms from £1,200 / week
Lime Court

Lime Avenue, Dovercourt, Harwich CO12 4DE 

9.9 84 reviews
"Lime Court is a wonderful care home. The staff are professional, kind, caring, friendly and always welcoming. Visiting is straightforward…"   Read all 84 reviews
Location Type Care Home

Lime Court is a 44-bed care home, including four double rooms, spread over two floors, with lift access and five separate themed lounges. The home specialises in dementia and care for elderly people, situated near the seafront and within easy reach of… Read more about Lime Court

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • 44 Rooms
Fitzwilliam House

Rooks Street, Cottenham, Cambridge CB24 8QZ 

9.9 81 reviews
"My granddad has been staying at this residential home since 2023 and both my mother and I cannot find enough words to describe how grateful…"   Read all 81 reviews
Location Type Care Home

Fitzwilliam House is a 40-bedded care home providing person-centred care for adults aged 65 and over, including those living with dementia. Situated in the village of Cottenham with access to a range of shops, a library, pubs and restaurants. Cambridge… Read more about Fitzwilliam House

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • 40 Rooms from £1,250 / week
Stanley Wilson Lodge

Four Acres, Saffron Walden CB11 3JE 

9.9 56 reviews
"I am extremely happy with the care given to my relative. The carers are very attentive and are always cheerful, polite and helpful. The…"   Read all 56 reviews
Location Type Care Home

Stanley Wilson Lodge is a purpose-built 75 bedded home with en-suite facilities offering high-quality nursing, residential and dementia care. All services are built around each resident’s individual needs and preferences: Dementia residential – 22… Read more about Stanley Wilson Lodge

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 75 Rooms from £1,722 / week
Windmill Lodge Care Home

115 Lyham Road, London SW2 5PY 

9.9 53 reviews
"My relative was on the groundfloor in room 18 for respite, he was excellently looked after. I will always rate them outstanding. All…"   Read all 53 reviews
Location Type Care Home

Situated in the heart of Brixton, just a stone's throw from the South Circular, Windmill Lodge stands as a warm and inviting care home, offering a variety of care services including respite care, long-term residential dementia care, nursing care, nursing… Read more about Windmill Lodge Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 93 Rooms
Glennfield Care Home

Money Bank, Wisbech PE13 2JF 

9.8 65 reviews
"Staff are always welcoming and friendly. They are always happy to speak with you if concerns arise. I feel mum is well looked after and…"   Read all 65 reviews
Location Type Care Home

Located in a peaceful residential area, Glennfield is a purpose-built care home in the historic market town of Wisbech, near the royal estate of Sandringham in Norfolk. A dedicated and experienced team provides respite and long-term care, including… Read more about Glennfield Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • 88 Rooms
Aliwal Manor Care Home

Turners Lane, Whittlesey, Peterborough PE7 1EH 

9.8 66 reviews
"Earlier this week a busy staff member immediately recognised my friend was becoming increasingly agitated and it was reassuring to see the…"   Read all 66 reviews
Location Type Care Home

Caring for 32 people, Aliwal Manor is a small, intimate care home with a big heart. They offer expert, personal care and support to people needing respite care and long-term residential care, residential dementia care and end of life care in a comfortable… Read more about Aliwal Manor Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 32 Rooms from £1,150 / week
Buchan House Care Home

Buchan Street, Kings Hedges, Cambridge CB4 2XL 

9.8 48 reviews
"I am very satisfied to the care and love shown to my mother, from the time she moved into the home until her death. She was shown respect,…"   Read all 48 reviews
Location Type Care Home

Buchan House is a care home providing person-centred care for adults aged 65+, including those living with dementia and those with nursing needs. Situated close to the King Hedges area, north of Cambridge city centre, the home is accessible by car… Read more about Buchan House Care Home

  • Care Provided
  • Nursing
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 66 Rooms from £1,000 / week
Castlemead Court Care Home

Wolverton Road, Newport Pagnell MK16 8HW 

9.8 100 reviews
"My mother has been treated with real care and kindness by all the staff. She is full of praise for their kindness and support and I have…"   Read all 100 reviews
Location Type Care Home

Castlemead Court Care Centre is situated in the heart of historic Newport Pagnell which is a small and thriving market town only a 20-minute drive away from central Milton Keynes. The home has strong links with the local community and engages with local… Read more about Castlemead Court Care Home

  • Care Provided
  • Nursing
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 79 Rooms from £1,450 / week
St Georges Court

Russell Street, Cambridge CB2 1HT 

9.8 76 reviews
"When I visit my granny, it's amazing to see her so happy! She's made so many friends. It's really light and bright with a cute garden to…"   Read all 76 reviews
Location Type Care Home

St Georges Court is a 76 bedded care home providing person-centred care for adults aged 65+, including those living with Dementia and those with nursing needs. Situated just off of Hills Road, the home is within walking distance of the town centre,… Read more about St Georges Court

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 76 Rooms
Winifred Dell Care Home

Essex Way, Great Warley, Brentwood CM13 3AX 

9.7 135 reviews
"I can only praise this care home. My mum has been treated with care, compassion and dignity. As a family, this wasn't a journey we expected…"   Read all 135 reviews
Location Type Care Home

Winifred Dell Care Centre is a friendly and relaxed place for elderly people to live. It is registered for residential and dementia care. It encourages residents and visiting families and friends to be fully involved in the day-to-day life of the… Read more about Winifred Dell Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • 76 Rooms
Rheola

6 Broad Leas, St Ives PE27 5PU 

9.7 93 reviews
"We have experienced excellent care all around. Compared to other homes we have used in the past, we have consistently been very impressed…"   Read all 93 reviews
Location Type Care Home

Rheola Care Centre is a 42 bedded care home providing person centred care for adults aged 65+, including those living with dementia. The home is within walking distance of St Ives town centre which has a wide range of shops including a Post Office,… Read more about Rheola

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • 42 Rooms from £900 / week
Primrose Croft

Primrose Street, Victoria Street, Cambridge CB4 3EH 

9.7 57 reviews
"Sadly after being at Primrose Croft Care Home for three years, my father passed away in December 24. Initially my father was not keen on…"   Read all 57 reviews
Location Type Care Home

Primrose Croft is a 38 bedded care home providing person-centred care for adults aged 65+, including those living with dementia. The home is within walking distance of the River Cam and local shops and is only a short bus ride away from Cambridge… Read more about Primrose Croft

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • 38 Rooms from £1,200 / week
Sherrell House

414 Fencepiece Road, Chigwell IG7 5DP 

9.7 105 reviews
"My mother has been a resident here for 6 months. I have found the staff very caring and proffessional. They go a step further and nothing…"   Read all 105 reviews
Location Type Care Home

Sherrell House is a purpose built modern friendly care home located in Chigwell Essex offering skilled professionals for a wide range of personal and nursing needs. The home has two specialist dementia units as well as a nursing unit. All beds have… Read more about Sherrell House

  • Care Provided
  • Nursing
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 92 Rooms
The Willows Care Home

Heathercroft, Great Linford, Milton Keynes MK14 5EG 

9.6 128 reviews
"My husband went into the Willows as a resident in June 2024. As a family we are so grateful as to the kindness, understanding, patience and…"   Read all 128 reviews
Location Type Care Home

The Willows Care Centre is located in Great Linford which is a village with the Grand Union Canal running through its centre just a few miles from central Milton Keynes. Set in spacious, peaceful grounds the home has en-suite rooms and extensive… Read more about The Willows Care Home

  • Care Provided
  • Nursing
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 130 Rooms from £1,450 / week
St Fillans Care Home

St Fillan Road, Colchester CO4 0PT 

9.6 72 reviews
"I would recommend St Fillans Care Home to everyone. The care for my husband has been amazing for the last sixteen months. I cannot fault…"   Read all 72 reviews
Location Type Care Home

Nestled in a quiet residential area of St John’s, near Colchester in Essex, beautiful St Fillans Care Home provides a variety of long-term and respite care, including residential, residential dementia, nursing, nursing dementia and end of life care. With… Read more about St Fillans Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • 71 Rooms
Okeley Care Home

Corporation Road, Chelmsford CM1 2AR 

9.6 138 reviews
"Mum has been here for 10 months and the home and carers have made her very comfortable. She loves the carers, food and mentions how clean…"   Read all 138 reviews
Location Type Care Home

Okeley Care Centre is an 84 bed purpose-built care home in Chelmsford, Essex. Situated over three floors, permanent accommodation and respite rooms are provided for service users over the age of 65. Dementia care is provided on the first and second floor.… Read more about Okeley Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • Eating Disorders
  • 84 Rooms from £1,500 / week
Brook House Care Home

45 Seymour Street, Cambridge CB1 3DJ 

9.5 51 reviews
"I visit my friend each week. Various days, on every occasion the staff are so friendly and professional with the up most care. I have…"   Read all 51 reviews
Location Type Care Home

Brook House is a 35 bedded care home providing person-centred care for adults aged 65 and over, including those living with dementia. Situated close to Cambridge city centre, just off Mill Road, the home is in an ideal location for people living in… Read more about Brook House Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 35 Rooms from £1,000 / week
Abbot Care Home

Partridge Road, Harlow CM18 6TD 

9.4 81 reviews
"I wanted to take a moment to express my deepest gratitude for the exceptional care, kindness and compassion you show my mum every day. It…"   Read all 81 reviews
Location Type Care Home

Boasting plenty of green space including gorgeous landscaped gardens, Abbot Care Home offers long-term and respite care, including residential, residential dementia, nursing and end of life care. Offering homely comforts alongside a boutique finish,… Read more about Abbot Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 117 Rooms
Ashlyn Care Home

Vicarage Wood, Harlow CM20 3HD 

9.2 49 reviews
"As always I have enjoyed my stay here. The staff are always friendly and welcoming. The food choices could be better.…"   Read all 49 reviews
Location Type Care Home

Ashlyn Care Home is a friendly and relaxed place for elderly people to live. It is registered for residential and dementia care. It encourages residents and visiting families and friends to be fully involved in the day-to-day life of the home including… Read more about Ashlyn Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 60 Rooms

Excelcare Reviews (2535)

9.8
Excelcare has a Group Review Score of 9.8 (9.768) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Excelcare must have a Review Score.

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Review of

St Georges Court

from Guy P (Great-Nephew of Resident) published on 11 April 2025
Overall Experience  Overall Experience 5.0 out of 5

I would highly recommend this care home to anyone. My great aunt has settled in wonderfully, and she always seems very happy when we visit. The home is always bustling with activities and entertainment, which helps keep the residents engaged and lively. It's also very clean and well-maintained, which
gives me peace of mind. Most importantly, the staff are incredibly caring and attentive. It's clear they genuinely care for the residents, and that makes all the difference. Overall, we've had a fantastic experience.

Reply from Jayne Wardell, Home Manager at St Georges Court

Thank you so much for your lovely feedback, we shall pass your comments on to the team. Feedback such as this goes a very long way. Thanks Again.


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Review of

Sweyne Court

from S R (Resident) published on 10 April 2025
Overall Experience  Overall Experience 5.0 out of 5

I found the experince very excellent. The staff very helpful and hard-working, helpful and happy. Meals excellent.

Reply from Ryan Sivertsen, Deputy Manager at Sweyne Court

Thank you for your lovely review. At Sweyne Court we strive on providing person centred care and are glad you enjoyed your stay at Sweyne Court.


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Review of

Aliwal Manor Care Home

from M L (Friend of Resident) published on 10 April 2025
Overall Experience  Overall Experience 5.0 out of 5

Earlier this week a busy staff member immediately recognised my friend was becoming increasingly agitated and it was reassuring to see the staff member immediately and gently deal with the situation and take my friend to another area where she then settled in her own room, in bed I was given the option
to wait a while but left shortly after seems my friend sleeping.

Reply from Sally Allen, Manager at Aliwal Manor Care Home

Thank you for your review of Aliwal Manor. We always make sure that we put our residents first. We do not like to see our residents in distress and we will always do our best for them.


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Review of

Waterhall Care Home

from S G (Daughter of Resident) published on 8 April 2025
Overall Experience  Overall Experience 5.0 out of 5

Informative, friendly & personal. Made to feel welcome & part of a larger team/family.

Reply from Celia Hardill, Regional Director (Milton Keynes) at Waterhall Care Home

Thank you for the review for Waterhall. It is lovely to hear that you are happy with the home. Kind regards.


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Review of

Longfield

from R L (Nephew of Resident) published on 8 April 2025
Overall Experience  Overall Experience 5.0 out of 5

My uncle is very well cared for and loved. The level of care he receives is second to none and there are always activities going on. Everyone is always welcoming and has a smile on their face. The manager is always present and always available for a chat.

Reply from Gina Copsey, Manager at Longfield

We are very pleased that you feel welcomed in our home and you are happy with the care and love shown to your uncle


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Review of

Longfield

from Dawn F (Friend of Resident) published on 8 April 2025
Overall Experience  Overall Experience 5.0 out of 5

Great atmosphere, great staff. Very friendly, interactive and caring.

Reply from Gina Copsey, Manager at Longfield

Thank you for your kind review. We are very pleased that you find the atmosphere in the home friendly and caring.


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Review of

Waterhall Care Home

from F G (Son of Resident) published on 7 April 2025
Overall Experience  Overall Experience 5.0 out of 5

My father has been a resident for 4/5 months and he is very pleased with the care given to him. All the staff are very kind and helpful. His family are also very pleased with how our Dad is looked after, he feels safe and looked after. From the cleaners, carers, laundry, nurses and office staff are
always polite and kind. My father is very pleased about spending his last days being cared for by the staff.

Reply from Tendai Mangoro, Home Manager at Waterhall Care Home

Thank you for the feedback. I am glad to hear that your dad had a positive experience living at Waterhall.


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Review of

Peartree Care Home

from C T (Son of Resident) published on 7 April 2025
Overall Experience  Overall Experience 4.0 out of 5

The staff on the second floor is doing a wonderful job.

Reply from Adam Tallis BEM, Home Manager at Peartree Care Home

Many thanks for taking the time to leave a review for Peartree. We are delighted that you are happy with the care provided by our team. We will be sure to pass on your comments to them


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Review of

Longfield

from Sally C (Daughter of Resident) published on 4 April 2025
Overall Experience  Overall Experience 5.0 out of 5

What a wonderful, homely, welcoming, clean, stimulating environment for my mum. I could not be more delighted with the care my mum has been shown. The environment is beautifully decorated and spotless and the staff are kind, caring and thoughtful.

Reply from Claire Pugh, Deputy Manager at Longfield

Thank you Sally for your kind words.It is a pleasure to look after your Mum.


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Review of

Hunters Down Care Home

from N C (Granddaughter of Resident) published on 3 April 2025
Overall Experience  Overall Experience 5.0 out of 5

My nan has been in the care home, Hunters Down for over a year now. I have visited many times and my nan is always happy every time I visited her. She said that the carers are always helping her and are always friendly and kind. She also said that she enjoys the activities in the care home, My dad told
me that the management is approachable and that they can talk to them anytime about my nan's care. I can recommend Hunters Down.

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Review of

Sweyne Court

from E P (Resident) published on 3 April 2025
Overall Experience  Overall Experience 5.0 out of 5

Happy with carers, food, room.

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Review of

Westport Care Home

from O B (Son of Resident) published on 3 April 2025
Overall Experience  Overall Experience 5.0 out of 5

I would like to express my sincerest appreciation to all staff for the continued exceptional care of my father. They all work very hard to look after all the residents. My special thanks to the manager and deputy manager.

Reply from Celia Hardill, Regional Director (Milton Keynes) at Westport Care Home

Thank you very much for your kind review to the people of Westport. Its so lovely to hear that your Father receives good care. Kind regards


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Review of

The Willows Care Home

from S H (Wife of Resident) published on 3 April 2025
Overall Experience  Overall Experience 5.0 out of 5

My husband went into the Willows as a resident in June 2024. As a family we are so grateful as to the kindness, understanding, patience and genuine care he has received from everyone. Nothing is too much trouble! Everywhere is so clean, tidy and organised. The staff are amazing! We cannot thank the
Willows enough for making what is a difficult time for all of us so much better in so many ways!

Reply from Gale Hills, Business Manager at The Willows Care Home

Thank you so much for your kind words and for taking the time to share your experience. Knowing that we have made a difference means the world to us. If there is ever anything more we can do, please do not hesitate to reach out. Many thanks again.


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Review of

Limetree Care Home

from C P (Daughter of Resident) published on 3 April 2025
Overall Experience  Overall Experience 5.0 out of 5

I would like to express my heartfelt appreciation for the care and support my mother continues to receive at Limetree Care Home. The team works hard to ensure residents feel safe, secure, respected, and well-supported. Their responsiveness and attention to detail have made a real difference to my mother's
experience and provide reassurance to our family.
The home is well-managed, with a strong culture of care and efficiency. The dedication and commitment of the staff are evident and their efforts are truly valued.
My mother is now entering her fourth year at limetree. Thank you to everyone for your continued hard work and professionalism, it is greatly appreciated.

Reply from Celia Hardill, Regional Director (Milton Keynes) at Limetree Care Home

Thank you for your kind words for Limetree Care Home. Its lovely to hear that your Mum has been well supported in her time with us. Kind regards.


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Review of

Sweyne Court

from S P (Sister of Resident) published on 2 April 2025
Overall Experience  Overall Experience 5.0 out of 5

Sweyne Court has been my brother's home for the last five years and he (and we as his family) cannot fault the care he has received. Any issues (although few) are dealt with promptly; the staff are all so kind and caring creating a positive and nurturing atmosphere; and we all feel included and cared
for, whether as a resident or as a relative.
The premises itself is always clean, tidy and smells good (a positive sign of the pride the staff take in their work and in the home and residents in general).
Activities try to include as many residents as possible; and families are invited to events where the staff go out of their way to provide an enjoyable and inclusive experience.
As a family, we are so grateful that we can visit our brother knowing that the worry of his care has been taken off our shoulders. He is content and so are we.

Reply from Ryan Sivertsen, Deputy Manager at Sweyne Court

Many thanks for your kind review. At Sweyne we thrive on providing the best care possible and glad you are satisfied with this care.


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Review of

Primrose Croft

from Karl C (Son of Resident) published on 31 March 2025
Overall Experience  Overall Experience 5.0 out of 5

Sadly after being at Primrose Croft Care Home for three years, my father passed away in December 24.
Initially my father was not keen on being in the care home, but it was not long before he became very settled and very much at home which was primarily down to the excellent/outstanding friendly and
caring staff.
Thank you Primrose Croft for taking care of my father and keep up the good work.

Reply from Rachel Pardoe, Home Manager at Primrose Croft

Thank you for taking the time to review Primrose Croft. I'll be sure to pass along your kind words to the team. Dad was a beloved member of the Primrose family and is deeply missed. We look forward to seeing you again soon.


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Review of

Winifred Dell Care Home

from J E (Daughter of Resident) published on 31 March 2025
Overall Experience  Overall Experience 5.0 out of 5

I can only praise this care home. My mum has been treated with care, compassion and dignity. As a family, this wasn't a journey we expected to take, but the managers and staff at Winifred Dell filled us with confidence and alleviated our anxieties. Would highly recommend Winfred Dell. My mum is benefitting
from respite care (6 weeks) but longer term care would not phase me. Winfred Dell really is a fab option!

Reply from Linda Hatton, Manager at Winifred Dell Care Home

thank you for your review I will pass it onto the team


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Review of

Winifred Dell Care Home

from N C (Friend of Resident) published on 31 March 2025
Overall Experience  Overall Experience 4.0 out of 5

My friend has been cared for at Winifred Dell since December 2022. I have visited him many times and always found the home to be clean and welcoming. The staff are caring and professional. Service users are always treated well and with respect. Staff turnover is low and many of the staff were in Winifred
Dell when my friend was first admitted. An excellent care home in a modern purpose built building.

Reply from Linda Hatton, Manager at Winifred Dell Care Home

Thank you for your review I will pass it on to the team


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Review of

St Georges Court

from T I (Granddaughter of Resident) published on 31 March 2025
Overall Experience  Overall Experience 5.0 out of 5

When I visit my granny, it's amazing to see her so happy! She's made so many friends. It's really light and bright with a cute garden to sit in. I don't live locally so I tend to visit when I can, but I'm able to keep updated through the homes social media page, which is brilliant! My granny would definitely
recommend St George's to her friends when the time comes.

Reply from Jayne Masterson, Regional Director at St Georges Court

Thank you so much for taking the time to leave a review. I will ensure your positive comments are shared with the team.


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Review of

Okeley Care Home

from S O (Daughter of Resident) published on 28 March 2025
Overall Experience  Overall Experience 5.0 out of 5

Since my mum has gone to Okeley Care home my mum has come alive again. My mum is very happy all the staff are very hourly with mum and are very kind. I'm so happy Mum is happy. Thank you all so very much.

Reply from Hayley Gibbs, Home Manager at Okeley Care Home

Thank you for taking the time to share your positive experience with us we're so glad to hear that the team have made such a positive impact and that you are happy. we are dedicated to providing high quality care and creating a welcoming home for all.


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Awards / Recognitions (6)

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Frequently Asked Questions about Excelcare

How many Care Homes does Excelcare own?

Excelcare own 31 Care Homes.

Which Excelcare Care Homes have the highest review score?

Dovecote Manor, Park Avenue Care Home & Longfield have the highest review score.