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Care Homes Owned by Excelcare

9.8 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Excelcare
Excelcare is a leading, family-run company with 31 warm and welcoming care homes and a compassionate homecare service, situated amongst local communities within Cambridge, Essex, London and Milton Keynes.

Since 1989, Excelcare has supported people to lead a high quality of life, delivering person-centred care that is as individual as the individuals they care for with empathy, kindness and respect.

Excelcare Locations (31)

 

31 Care Homes owned by Excelcare

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Goldenley

11/13 Richmond Avenue, Benfleet SS7 5HE 

9.2 60 reviews
"Mum has been a resident at Goldenley for over two years now. I or my sister visit two or three times a week. We are made very welcome at…"   Read all 60 reviews
Location Type Care Home

Goldenley is a 40-bed care home that provides residential and dementia care for older people, located in South Benfleet. There are 6 six bedrooms which have ensuite bathrooms. It is located nearby to local amenities and transport links, and has a… Read more about Goldenley

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • 41 Rooms

Excelcare Reviews (2515)

9.8
Excelcare has a Group Review Score of 9.8 (9.776) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Excelcare must have a Review Score.

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Review of

Stanley Wilson Lodge

from J H (Niece of Resident) published on 19 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am extremely happy with the care given to my relative. The carers are very attentive and are always cheerful, polite and helpful. The home is kept clean and all staff work together to provide a first class service. The meals are very good and there are always options to choose from. I would definitely
recommend Stanley Wilson Lodge to anyone who is looking for a care home for their loved one. Also the activities program each week has something for everyone.

Reply from Susan Clayden, Manager at Stanley Wilson Lodge

Thank you very much for your words of appreciation which I will share with all the teams involved - it is lovely to be recognised for all the hard work and support that goes in to supporting our residents to enjoy living here at Stanley Wilson Lodge.


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Review of

Lime Court

from Andrew M (Son of Resident) published on 18 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lime Court is a wonderful care home. The staff are professional, kind, caring, friendly and always welcoming. Visiting is straightforward - flexible with dates, never a problem parking, and a staff member available to welcome us. Our dog was welcome, too! The entry and exit process demonstrated a
keen attention to security and safety. The rooms and common areas are spotlessly clean and very well maintained. The care they provided to my step-mother in her final years was simply outstanding. Thank you Lime Court.

Reply from Suz Moore, Manager at Lime Court

Thank you for taking the time to complete this review. I will share with the team.


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Review of

Okeley Care Home

from Shamim A (Relative of Resident) published on 17 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Extremely welcoming to the visitors, residents are all well looked after and there are lots of activities, all the year around. Staff are really friendly, and very helpfull

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Review of

Okeley Care Home

from M W (Husband of Resident) published on 17 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From reception right to care and recreation excellent detail given for patients and visitors. Nothing is to much trouble.

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Review of

Neath House

from Shain A (Son of Resident) published on 17 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very each to access and sign in, all staff are friendly and provide an excellent service. My mum is very happy here and she is looked after well. Facilities are kept very clean and service is 5 stars.

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Review of

Okeley Care Home

from Julie C (Daughter of Resident) published on 17 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Since Mum arrived in December 2024, she has been well looked after.

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Review of

Peartree Care Home

from G V (Son of Resident) published on 14 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent staff and facilities.

Reply from Adam Tallis, Home Manager at Peartree Care Home

Thank you for taking the time to review Peartree. Your comments mean a lot to the entire team


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Review of

Primrose Croft

from kelvin g (Son of Resident) published on 14 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very satisfied with the care the staff are always very helpful and they keep me upto date with any changes. They are friendly helpful and supportive to my father. I was there at dinner time one day and the food looked very good.

Reply from Rachel Pardoe, Home Manager at Primrose Croft

Thank you for taking the time to leave a review for Primrose Croft. I will ensure your positive feedback is shared with the team.


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Review of

Brook House Care Home

from G E (Friend of Resident) published on 12 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit my friend each week. Various days, on every occasion the staff are so friendly and professional with the up most care.
I have totally confidence in Brook House. The new House Manager has made a great improvment.

Reply from Jayne Masterson, Regional Director at Brook House Care Home

Thank you so much for taking the time to complete a review. I will ensure your positives comments are shared with the team.


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Review of

Brook House Care Home

from K D (Daughter of Resident) published on 12 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Manager has an open door policy. Staff are very friendly Meals always look appetising.
Dad took a while to settle but is now settled and happy to be living here. Room is always clean.

Reply from Jayne Masterson, Regional Director at Brook House Care Home

Thank you so much for taking the time to leave a review. I will ensure your positive comments are shared with the team and please do not hesitate to visit the manager at any time.


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Review of

Brook House Care Home

from Cheryl C (Daughter of Resident) published on 12 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Brook House is a wonderful care home. My mother has been a resident nearly 3 years. I cannot express enough gratitude for the incredible compassionate care that my mother receives. The dedicated team of staff truly understand her needs and are always on the end of the phone, if I have any questions.
Knowing that she is in such capable and caring hands gives me great peace of mind.

Reply from Jayne Masterson, Regional Director at Brook House Care Home

Thank you so much for taking the time to leave a review, I will ensure your positive comments are shared with the team.


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Review of

Stanley Wilson Lodge

from J E (Wife of Resident) published on 11 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment we first visited we have experienced nothing but kindness, care and friendly attention and support.
Any concerns are quickly and efficiently dealt with by staff who are professional but very approachable.
Ideally we would like to see a quieter communal lounge, or at least more seating
for those not wanting to watch TV.

Reply from Susan Clayden, Manager at Stanley Wilson Lodge

thank yo for your positive comments which I will share with the team on Reynolds.Thre are quieter areas of the Home that you are welcome to use either in reception of there is a small room on the ground floor also which we can show you.


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Review of

Peartree Care Home

from S N (Daughter of Resident) published on 10 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is being cared for excellently and appears to be very settled and happy the home is always clean and welcoming.

Reply from Adam Tallis, Home Manager at Peartree Care Home

Many thanks for taking the time to post a review with regards to Peartree. We are delighted that your mother is settled and that you are happy with the care she is receiving.I will pass on your comments to the team.


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Review of

The Willows Care Home

from Nilani (Daughter of Resident) published on 10 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staffs at care home looked after my dad with genuine care.
They all were very kind to my dad.
They all were looking after him like family.
My dad also happy during his stay.
As a daughter I can access the staff anytime if I had any questions. Very helpful.

Reply from Gale Hills, Business Manager at The Willows Care Home

Many thanks for your kind review. It truly means a lot to the whole team at The Willows to know our care and support made such a difference to both you and your dad. Kindest regards


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Review of

Glennfield Care Home

from A G (Son of Resident) published on 10 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are always welcoming and friendly. They are always happy to speak with you if concerns arise. I feel mum is well looked after and happy here. Life for mum is kept normal and lots of things arranged socially both in the home and out in the community where she has lived all her life. Very happy
with care and support given to her.

Reply from Jan Davison, Home Manager at Glennfield Care Home

Thank you for your lovely review. We really appreciate your feedback and the compliment to the team. I will make sure this is pass to the team. Best wishes to you.


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Review of

Peartree Care Home

from D C (Daughter-in-law of Resident) published on 7 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This home and staff are amazing. The care my relative received over the eleven years stay was outstanding, all the staff are caring, friendly and in particular excellent to my relative, who could be a little difficult at times. Well done everybody.

Reply from Adam Tallis BEM, Home Manager at Peartree Care Home

Thank you so much for taking the time to share your feedback with us at Peartree. I am so pleased to hear that we cared for your relative so well. The team are always delighted to hear about the service and care they provide.


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Review of

Buchan House Care Home

from Jennifer W (Daughter of Resident) published on 7 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very satisfied to the care and love shown to my mother, from the time she moved into the home until her death. She was shown respect, care, fun, interest and love for the ten years she lived in Buchan, until her death.

Reply from Tanya Watson, Home Manager at Buchan House Care Home

Thank you for your kind words. We will be sure to pass over the comments to the team.


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Review of

Hunters Down Care Home

from R G (Son of Resident) published on 6 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mothers care since first coming into the home to date, has been excellent. All the staff from management, carers + reception have been wonderful and as a family we could not have asked for more.

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Review of

Okeley Care Home

from S D (Son of Resident) published on 5 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Really good home. Great activities and food seems good.

Reply from Hayley Gibbs, Home Manager at Okeley Care Home

Thank you for taking the time to review us, your feed back will be shared with team.


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Review of

Okeley Care Home

from S C (Daughter of Resident) published on 5 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Lovely care home the staff are very kind and my mum seems on the whole very happy here.
Her room is very comfortable and always kept very clean.

Reply from Hayley Gibbs, Home Manager at Okeley Care Home

Thank you for taking the time to review us, your feed back will be shared with the team.


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Awards / Recognitions (6)

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